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The resort has five restaurants including Bocados Steak House, Blanca Blue, and Hiroshi. A Gourmet Food Hall and Gourmet Food Truck provide additional meal options. The family-friendly restaurant serves American, Japanese, Mexican, pizza, seafood, Spanish, and steakhouse cuisines for brunch, lunch, and dinner.

Two outdoor pools are available, including a rooftop infinity pool with a pool bar. The rooftop pool is promoted as The Best Rooftop Pool in Cancun and offers views. The resort also has a private beach area with sun loungers, beach chairs, and sun umbrellas.

Spa facilities include a steam room, sauna, and hot tub, plus body treatments like body wrap, body scrub, and light therapy. Facial treatments, waxing services, and beauty services are also offered. Guests can book spa/wellness packages and use the fitness centre.

Daily activities include aerobics sessions and live music performances. A water park and kids' club are on-site for families. Snorkelling equipment is available for use at the beach.

All rooms have air conditioning, a balcony, terrace, and private bathroom. The resort offers airport shuttle service, concierge, and 24-hour front desk. Soundproof rooms and family rooms are available; Cancún International Airport is 23 km away.

Dining: Bocados Steak House, Hiroshi, Gourmet Food Hall

Pools: Rooftop infinity pool - The Best Rooftop Pool in Cancun

Wellness: Spa packages with light therapy and body wrap

Activities: Water park, kids' club, snorkelling

Beach: Private beach area with sun loungers

Services: Airport shuttle, concierge, soundproof rooms