"Fantastic breakfast at the 5th floor with exceptional view."
Costas L from Greece
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"Also, it has a nearby gratis parking space which is great because it's very difficult to find a parking place."
Ana from Germany
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"Check in was really good, two staff members were very helpful, cheery and smiled."
Robert from United States
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Location
Castello City Hotel is situated near the historic Venetian walls and the Chanioporta area of Heraklion. This location offers convenient access to the city's main attractions, allowing guests to explore on foot. Direct access to a taxi station and bus stops makes traveling to other parts of Crete straightforward.
Rooms
The hotel comprises 68 fully renovated rooms completed in 2017, designed to accommodate various guest needs. Room options include Deluxe Single, Double, and Triple Rooms, equipped with modern toiletries, rainfall shower cabins, and LED satellite TVs. Each room also has air conditioning units and triple glazing for sound insulation.
Dining
The Fifth Floor Bar & Restaurant serves a selection of traditional Cretan breakfast, lunch, and dinner. Guests can enjoy panoramic views of the Mediterranean Sea while dining in the penthouse location. This venue is also available for business meals, children's parties, and various special events.
Business Facilities
Castello City Hotel offers designated areas for meetings and conferences, accommodating up to 70 attendees. The Plaza Conference Hall is equipped for multimedia presentations, making it suitable for professional events. Corporate guests receive exclusive room rates and services tailored to meet their needs.
Sustainability
Recognized with the Green Key Award, Castello City Hotel demonstrates a commitment to environmental responsibility. This certification reflects the hotel's dedication to managing resources efficiently and implementing eco-friendly practices. Guests can enjoy their stay with peace of mind, knowing they support a sustainable operation.
Highlights
Location: near the Venetian walls and Chanioporta area
Rooms: 68 fully renovated rooms since 2017
Dining: Fifth Floor Bar & Restaurant with panoramic views
Business Facilities: Plaza Conference Hall for events
Must-do experiences
Taste the famous dakos at Koukouvagia restaurant for a true Cretan treat.
Visit the Heraklion Archaeological Museum for ancient Minoan artifacts.
Explore the bustling Heraklion Central Market for local delicacies.
Don't miss the stunning Koules Fortress at sunset for beautiful views.
Take a day trip to the Palace of Knossos to dive deep into history.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Deluxe Triple Room
2 persons
240 sq. feet
1 Double bed
Shower
Heating
room details
Deluxe Room City View
2 persons
220 sq. feet
2 Single beds
Shower
Heating
room details
Family Room
2 persons
270 sq. feet
2 Single beds
Shower
Heating
room details
Double or Twin Room
2 persons
240 sq. feet
2 Single beds
Shower
Heating
room details
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View Room Rates & Availability by Date
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Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
The Fifth Floor Restaurant offers a delightful mix of traditional Greek and local Cretan flavors, all set against a vibrant backdrop of the modern Cretan town. Whether it's a family-friendly brunch, a romantic dinner, or a quick cocktail hour, this space is designed to bring people together over exceptional meals.
Fifth Floor Restaurant
Greek, Local, International
Ambiance
Modern with family-friendly and romantic settings, nestled on the fifth floor with picturesque views of the town.
Key Offerings
A complimentary breakfast for early arrivals, vegetarian and vegan options, and a complimentary first drink at the lounge café bar. The venue also accommodates social events and presentations.
Historical Museum of Crete showcases the island's rich history from antiquity to modern times, with unique exhibitions.
Morosini Lions Fountain
13 minutes' walk
Morosini Lions Fountain, an iconic 17th-century Venetian structure, is famous for its impressive lion statues and vibrant atmosphere.
Koules
20 minutes' walk
Koules, a historic Venetian fortress, offers stunning views of the sea and rich insights into Crete's maritime past.
Heraklion Archaeological Museum
18 minutes' walk
Heraklion Archaeological Museum houses one of the most significant collections of Minoan artifacts, making it a must-visit.
Hiking at Mount Ida
30 minutes' drive
Hiking at Mount Ida offers breathtaking views and trails. Ideal for thrill-seekers; guided tours are available.
Yoga at Ammoudara Beach
15 minutes' drive
Yoga at Ammoudara Beach provides a peaceful atmosphere. Classes are held daily, catering to all skill levels.
Cretan Olive Oil Farm
20 minutes' drive
Cretan Olive Oil Farm features guided tours, tastings, and hands-on experiences ideal for families and culinary enthusiasts.
Peskesi
13 minutes' walk
Peskesi offers traditional Cretan cuisine in a rustic setting. Signature dishes include lamb with herbs and local seafood.
Dizzy
7 minutes' walk
Dizzy features a vibrant atmosphere, serves creative Mediterranean dishes, and is famous for its fresh seafood and salads.
Kuzina casual food
9 minutes' walk
Kuzina casual food offers a laid-back vibe with a menu featuring quick bites and local flavors, perfect for casual dining.
Talos Plaza
10 minutes' walk
Talos Plaza hosts various shops and cafes, along with entertainment options making it a lively spot for all ages.
CineΦίλμ
15 minutes' walk
CineΦίλμ features weekly screenings and special events. Ideal for movie lovers, it offers a cozy and intimate experience.
Historical Theater of Heraklion
15 minutes' walk
Historical Theater of Heraklion hosts cultural events including plays and concerts, providing a rich experience for visitors.
How to Navigate the City
City Centre
Heraklion (Crete)20 min
·
1.0
mi
Airports
Heraklion International Airport Nikos Kazantzakis (HER)10 min
·
3.9
mi
Sitia Public Airport (JSH)197 min
·
81.5
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
At the hotel Castello City guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian, Greek
Number of floors:
4
Number of rooms:
50
Questions of the users
About Castello City Hotel
Can you tell me the distance to the closest beach and if it's accessible by bus from the hotel?
12 November 2024
The nearest sandy beach is located 2 kilometers to the west, which is approximately a 15-minute walk. Additionally, bus No 6 conveniently stops at the nearby bus station.
Is the airport shuttle service operational in January, and what are its costs and operating times?
5 December 2024
The airport shuttle service runs year-round, priced at 21 Euros. The timing is flexible and can be adjusted according to your arrival preferences.
Is parking available on site, and will there be any additional charges for it?
22 January 2025
Complimentary parking is available for guests, with no additional fees.
Will the restaurant be open late enough for a dinner reservation if arriving around 22:25?
18 February 2025
The restaurant remains open until midnight, and the kitchen serves food until 23:00, allowing ample time for a late dinner.
Can I check in at 9 a.m. if I have an early ferry to catch from Athens?
10 March 2025
Early check-in is subject to availability, but every effort will be made to accommodate your request.
What is the distance to the central bus station, and is walking there feasible?
15 April 2025
The central bus station is about 1.6 kilometers away, roughly a 20-minute walk. For easier access, taking a taxi is recommended.
Is a late checkout possible for some work I need to finish before 14:00?
8 May 2025
Late checkout is also subject to availability, and the front desk is open 24 hours to assist with your request.
Can I utilize the parking if I'm driving my own car? Is there a fee for this service?
21 June 2025
Self-parking is complimentary for all guests at a nearby facility, just 350 meters from the hotel.
Are breakfast services included in the room rate, or do guests need to pay extra?
30 July 2025
All room rates include breakfast at no additional cost.
How can I arrange a shuttle service from the airport if my flight arrives late?
12 August 2025
Shuttle services can be arranged in advance for 25 Euros from Heraklion International Airport. Please provide flight details for scheduling.
What type of recognition has Castello City Hotel received regarding environmental responsibility?
27 September 2025
Castello City Hotel has been awarded the Green Key label, signifying excellence in environmental sustainability and commitment to eco-friendly practices.
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