Cleveland Marriott Downtown At Key Tower | Airport Hotel in Cleveland | Free Shuttle

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Hotel Overview

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

Across from the Cleveland Convention Center

Great

8.2

9.0

/10

4.2

4.0

Loved by Cleveland Marriott Downtown At Key Tower Hotel guests

Comfortable room
Excellent view
Convenient location
Five-star service

"We had a terrific corner room upper floor overlooking lake and The Mall."

2texanstraveling from United States

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"My son and I were visiting the Rock and Roll Hall of Fame, which was a 10 minute walk from the hotel."

Sam from United States

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"The view from our room was so beautiful and the staff was incredibly friendly and helpful to our requests."

Brooke B from United States

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Cleveland Marriott Downtown At Key Tower features stunning views of Lake Erie and the Cleveland skyline from its 25-story structure. This 4-star Cleveland hotel offers extensive amenities, including multiple dining options and a full-service spa, enhancing the guest experience. It is located within walking distance of major attractions like the Rock and Roll Hall of Fame and FirstEnergy Stadium.

Rooms & Amenities

All 400 rooms at Cleveland Marriott Downtown At Key Tower are equipped with comforts such as premium bedding, flat-screen TVs, and marble bathrooms with rainfall showerheads. Guests can enjoy various views, including city or lake perspectives, and options for upgraded amenities are available through the M Club lounge. Room features promote convenience with laptop-compatible safes and complimentary Wi-Fi.

Dining & Nearby Options

Dining options include Il Venetian, serving modern Italian cuisine, and Greatroom, where guests can enjoy inventive cocktails and American fare. Public Square Pantry caters to casual dining needs throughout the day, while the Pavilion at The Greatroom offers seasonal outdoor dining experiences. Comprehensive options ensure guests have access to delicious meals without having to leave the hotel.

Leisure & Business

Leisure amenities comprise The Spa at Ascend, a fitness center, and an indoor swimming pool. Guests can engage in various activities nearby, including touring the Great Lakes Science Center and attending events at Rocket Mortgage FieldHouse. For business travelers, the hotel features several redesigned meeting spaces with access to stunning views, making it an excellent choice for conferences and events.

Transportation & Accessibility

Cleveland Marriott Downtown At Key Tower is conveniently situated near public transportation hubs, with access to the RTA subway and various bus routes within walking distance. The hotel is also a short distance from Cleveland Burke Lakefront Airport, ensuring ease of travel. Parking options include valet service for guests arriving by vehicle.

Must-do experiences

Savor a pierogi at Sokolowski's University Inn, a local favorite.
Visit the Rock & Roll Hall of Fame for a musical journey through time.
Explore the West Side Market for fresh produce and unique local eats.
Stroll through the Cleveland Botanical Garden's beautiful landscapes.
Catch a show at Playhouse Square, the largest theater district outside NYC.

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Highlights from guests

DiningFoodie Paradise

The Great Room and Il Venetian are conveniently located inside. I was amazed by the high-quality meals, especially during the cold winter.

Emily Carter from United States

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Guest ParkingSeamless Arrival

I found the valet parking incredibly fast and helpful. It made coming and going so easy. There is even an underground tunnel.

George Thompson from Canada

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Sports & FitnessGym Access

The fitness center is open 24/7. Equipment is well maintained for any workout routine, and provides a great workout.

Kenji Tanaka from Japan

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Room FeaturesSpectacular Views

The corner room on the upper floor was spacious, with great views of the lake. The room's refrigerator was very useful and convenient.

Ingrid Müller from Germany

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

One-Bedroom Governor Queen Suite Sofa Bed

2 persons

240 sq. feet

1 King-size bed

Heating

room details

One-Bedroom Presidential King Suite Top Floor

2 persons

240 sq. feet

1 King-size bed

Coffee machine

Heating

room details

King Room

2 persons

240 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Corner King Room

2 persons

240 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

General

No smoking on site
Paid Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Bowling

Services

Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cleveland Marriott Downtown at Key Tower offers an enticing array of dining options, blending local flavors and diverse cuisines in a welcoming environment. Guests can relish everything from comforting American classics to sophisticated Italian fare, all within the vibrant heart of downtown Cleveland.

Cleveland Marriott Downtown At Key Tower Hotel Restaurant photo

Greatroom

American

Ambiance

Modern and relaxing, designed to offer a refreshing escape in the city's bustling atmosphere.

Key Offerings

Guests can enjoy a hearty start with scrambled eggs, bacon, sausage, hash browns, and fresh fruit, alongside inventive cocktails and a variety of American fare.

Reservation

Open for breakfast, lunch, and dinner.

Il Venetian

Italian

Ambiance

Intimate dining space that invokes the warmth of Italy, perfect for gatherings and special celebrations.

Key Offerings

Highlights include a delightful brunch and inventive Italian dishes served with a contemporary twist; ample selections from the cocktail menu enhance the experience.

Reservation

Recommended

Open for brunch, lunch, and dinner, 11:30 AM - 10:00 PM (11:30 AM - 11:00 PM on Friday and Saturday).

Marble Room Sushi

Asian

Ambiance

Bright and inviting, this venue offers a chic and relaxed setting to enjoy fresh sushi.

Key Offerings

Savor a diverse selection of sushi, with brunch options ideal for a midday treat or light lunch.

Reservation

Open for brunch and lunch, 11:00 AM - 2:00 PM daily.

Location & Directions

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

Map view

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

City landmarks

Museum

Rock & Roll Hall of Fame

3500 ft

Landmark

Quicken Loans Arena

2700 ft

Landmark

Hope Memorial Bridge

4500 ft

Landmark

USS Cod Submarine Memorial

3600 ft

Stadium

Progressive Field

4300 ft

Market

West Side Market

1.3 mi

Museum

Great Lakes Science Center

4200 ft

Landmark

FirstEnergy Stadium

3000 ft

Landmark

Detroit-Superior Bridge

3700 ft

Aquarium

Greater Cleveland Aquarium

1.4 mi

Store

Heinen's of Downtown Cleveland

2800 ft

Landmark

Rocket Mortgage FieldHouse

2100 ft

Landmark

The Flats

3200 ft

Museum

International Women's Air & Space Museum

3900 ft

Nearby

Mall

The Arcade Cleveland

1600 ft

Mall

Tower City Center

2000 ft

Event hall

Cleveland Convention Center

1000 ft

Mall

Cleveland Public Square

1000 ft

Monument

Soldiers' and Sailors' Monument

1100 ft

Long Beach

East 4th Street

1300 ft

Cleveland

Warehouse District

1800 ft

Church

Old Stone Church

600 ft

Casino

JACK Cleveland Casino

1900 ft

1455 E 6th St

Federal Reserve Bank of Cleveland

900 ft

East 9th Street and Lakeside Avenue

Free Stamp

2000 ft

Church

The Cathedral of Saint John the Evangelist

1600 ft

50 Public Sq Downtown

Terminal Tower

1200 ft

Library

Cleveland Public Library

600 ft

Park

Cleveland Mall

1000 ft

Cleveland

Gateway District

700 ft

Restaurants

Greatroom

100 ft

1360 West Mall Drive

Takoyaki Japanese

1100 ft

172 Old Mouse Creek Rd NW

1890 Restaurant & Lounge

1200 ft

420 Superior Ave E

Bar 32

1000 ft

100 Lakeside Ave E Floor 32

Mabel's BBQ

1900 ft

2040 E 4th St

ReBol

1400 ft

101 W Superior Ave Public Square

Desi 101

1500 ft

2013 Ontario St

Murano Modern Italian Cuisine and Social Wine Bar

2000 ft

1852 E 6th St

The Corner Alley

1600 ft

402 Euclid Ave Corner of Euclid and East 4th St.

House of Blues

2200 ft

308 Euclid Ave.

Explore Cleveland

Great Lakes Science Center

16 minutes walking

Interactive science exhibits and an IMAX theater. A great stop for families and science enthusiasts.

Rock & Roll Hall of Fame

13 minutes walking

Celebrating the history of rock music, featuring exciting exhibits and memorabilia from legendary artists.

Voinovich Bicentennial Park

10 minutes walking

A scenic waterfront park with beautiful views, walking paths, and picnic spots. Ideal for relaxation.

FirstEnergy Stadium

11 minutes walking

Home of the Cleveland Browns, offering a vibrant atmosphere on game days and various events throughout the year.

Edgewater Park

25 minutes walking

Enjoy hiking, biking, and swimming at this beautiful lakeside park. Perfect for outdoor lovers and families.

Cleveland Public Square Yoga

4 minutes walking

Relaxing yoga sessions held in the park. A great way to unwind amid the city's hustle and bustle.

Cleveland Segway Tours

15 minutes walking

Thrilling guided segway tours around downtown Cleveland, offering a unique perspective of the city's landmarks.

Cleveland's West Side Market

6 minutes driving

An iconic market showcasing local produce and vendors. A must-visit for food enthusiasts.

Greatroom

1 minute walking

On-site restaurant offering a diverse menu with seasonal dishes. Perfect for a convenient meal.

Pura Vida by Brandt

4 minutes walking

Stylish eatery featuring fresh, healthy dishes and a great atmosphere. Ideal for brunch enthusiasts.

Bar 32

4 minutes walking

Chic rooftop bar offering stunning city views and signature cocktails. A great spot for sunset.

Takoyaki Japanese

4 minutes walking

Casual eatery specializing in Japanese street food. Quick bites perfect for a flavorful lunch.

Rocket Mortgage FieldHouse

10 minutes walking

Home of the Cavs, hosting concerts, sports events, and family shows with an energetic atmosphere.

Cleveland Improv

10 minutes driving

Stand-up comedy venue featuring top comedians and an inviting atmosphere for a night out.

The Flats

15 minutes walking

An entertainment district with restaurants, bars, and nightlife. Great for evening outings.

Cleveland Orchestra

14 minutes driving

Renowned orchestra offering performances in a beautiful venue. Perfect for culture enthusiasts.

How to Navigate the City

City Centre

Cleveland4 min · 1000 ft

Airports

Cleveland Burke Lakefront Airport (BKL)30 min · 1.6 mi

Cleveland Hopkins International Airport (CLE)34 min · 13.9 mi

Underground

Tower City-Public Square6 min · 1700 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Private parking is possible on site at USD 40 per day.

Internet

is available in for additional charge.

Breakfast

A full breakfast is served at the price of US$35 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

459

Former name

Marriott Cleveland Downtown at Key Center

Questions of the users

About Cleveland Marriott Downtown At Key Tower

Is there a security deposit required when checking in?

12 December 2024

A security hold of $50 per night will be placed on your card at check-in. Looking forward to welcoming you!

Can couples enjoy massages together at the spa and what's the booking process?

20 January 2025

Yes, the Ascend spa offers a signature couples massage with side-by-side treatments in a dedicated room. Prices are $240 for 50 minutes and $320 for 80 minutes, subject to change. Reservations can be made through the spa directly.

What are the parking rates for a Saturday stay?

15 March 2025

Parking is currently priced at $10 per night during weekends.

Are there any hot tub facilities available at the hotel?

22 February 2025

The property does not feature hot tubs.

Are there special suites available for honeymoon or anniversary celebrations?

10 April 2025

For assistance in booking a romantic suite, please reach out to the Marriott reservation team, as there are various suite options available.

Can guests enjoy a view of Public Square from their room?

29 May 2025

Depending on availability, some rooms may offer views of Public Square.

Is room service available for dining at the hotel?

18 August 2025

Yes, room service is available from the Great Room restaurant for breakfast, lunch, and dinner. Orders can be placed by calling the restaurant or the front desk.

Is there a spa service currently operational at the hotel?

5 September 2025

Yes, the Ascend spa offers a variety of services for relaxation and wellness.

Are any pet accommodations available at this hotel?

30 October 2024

Small dogs under 12 lbs are welcome, with a non-refundable pet fee of $100 per room.

What dining options are available on Sundays?

22 November 2024

The Great Room restaurant serves breakfast, lunch, and dinner all day, while the lounge is open 24 hours with breakfast from 9:00 AM to 10:30 AM.

What is the walking distance to nearby attractions like the Rock and Roll Hall of Fame?

8 April 2025

The Rock and Roll Hall of Fame is approximately a 1.2-kilometer walk from the hotel, taking about 15 minutes.