Are the pools currently accessible for guests to enjoy?
25 November 2024
Pools are closed following the PR Executive Order.
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The Condado Plaza Hotel, San Juan
159US$
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Key details
Hotel Overview
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
- Close to the beach
Very good
7.0
7.5
2.9
2.6
Loved by The Condado Plaza Hotel guests
"We love the slide ? and the vibes and the play at the pool volleyball the music was good and the drinks at the pool was good"
"The hotel felt like 2 for one! I loved all the restaurants & pools."
"Ocean view was beautiful."
"The outside amenities were spot on. From the swim-up bar to the saltwater pool to the beach, everything was great."
Amenities
The Condado Plaza Hotel offers direct access to the beach, a large outdoor pool, and a
Rooms
Accommodations at The Condado Plaza Hotel include various styles, featuring floor-to-ceiling windows and private balconies. Oceanfront views are available in many guest rooms, with spacious layouts from 310 to over 3,500 square feet. Upgraded suites offer additional comforts such as full kitchens, dining areas, and integrated living spaces.
Location
Situated in the heart of San Juan, the hotel is a short walk from Condado and only five minutes from Old San Juan. The location facilitates easy access to the Convention Center and is a brief drive from Luis Muñoz Marín International Airport. For adventure seekers, El Yunque Rain Forest is just 45 minutes away.
Dining
The hotel hosts a variety of dining options, including an
Family-Friendly Accommodations
The Condado Plaza Hotel offers family rooms with
Highlights
Location: Short walk from Condado
Rooms: Oceanfront views in guest rooms
Dining: Casual outdoor Aqua Bar
Family-Friendly Accommodations: Two bedrooms with convenient features
Must-do experiences
- Relax at the beautiful Escambrón Beach just a short walk away.
- Savor Mofongo at Café Puerto Rico for a taste of true Puerto Rican flavor.
- Visit the vibrant Mercado de Santurce for local crafts and fresh food.
- Explore the historic San Juan City Walls for stunning ocean views.
- Take a sunset stroll through Old San Juan for colorful colonial charm.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
King Room BathTub Disability Access
2 persons
390 sq. feet
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Bay View
2 persons
315 sq. feet
2 King Size Beds
Heating
Balcony
room details
Junior King Suite Balcony
2 persons
420 sq. feet
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Oceanfront
2 persons
390 sq. feet
2 King Size Beds
Heating
Balcony
room details
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View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Onsite dining at The Condado Plaza Hotel brings a delightful mix of Italian flavors, refreshing beverages, and quick bites, all within a family-friendly atmosphere. Guests can indulge in a variety of culinary experiences, from casual cafes to innovative bars, all while enjoying the breathtaking coastal backdrop.
CAFE CARIBE
Italian
Ambiance
Casual and family-friendly with a welcoming atmosphere.
Key Offerings
Savor hearty Italian classics and local favorites, perfect for all ages. This vibrant space invites diners to enjoy comforting meals throughout the day.
Reservation
Not needed.
Open Monday to Thursday 06:00 - 22:00, Friday and Saturday 06:00 - 23:30, Sunday 06:00 - 22:00.
STARBUCKS
Coffee and light bites
Ambiance
Cozy and inviting, perfect for a quick break or morning ritual.
Key Offerings
Enjoy a variety of fresh-brewed coffees, along with sandwiches, salads, and delectable baked pastries. Ideal for starting the day or taking a midday pause.
Reservation
Not needed.
Open daily from 06:00 - 15:00.
TRAVEL TRADERS STORE GRAB N GO
International Grab-and-Go
Ambiance
Casual and convenient for guests on the move.
Key Offerings
Pick up snacks and light meals ideal for a day at the pool or beach. A perfect stop for families looking for quick dining options.
Reservation
Not needed.
Hours vary.
AQUA BAR
Bar and cocktails
Ambiance
Relaxed outdoor setting with ocean breezes.
Key Offerings
Cool off with refreshing cocktails like the traditional Mojito or a unique local specialty. Enjoy the vibrant atmosphere by the pool.
Reservation
Not needed.
Hours vary.
NOODLE BAR
Asian
Ambiance
Casual and innovative dining experience.
Key Offerings
Dive into a creative selection of Asian cuisine in a laid-back environment, perfect for trying something different.
Reservation
Not needed.
Hours vary.
PIKAYO
Fine dining
Ambiance
Elegant setting with an extensive wine list.
Key Offerings
Experience exquisite dishes crafted by Chef Wilo Benet, perfectly paired with a carefully chosen selection of wines.
Reservation
Recommended.
Hours vary.
Location & Directions
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
Map view
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
City landmarks
Landmark
Condado Lagoon
4200 ft
Convention Centre
Puerto Rico Convention Center
1.1
mi
Landmark
Fort San Jeronimo
3400 ft
Museum
Museum of Art of Puerto Rico
1.3
mi
Landmark
Plaza Ventana del Mar
2500 ft
Church
Our Lady of Lourdes Chapel
2300 ft
Museum
Contemporary Art Museum
1.2
mi
Landmark
Ashford Avenue
2500 ft
Landmark
Condado
3800 ft
Market
La Plaza del Mercado de Santurce
1.2
mi
Park
Munoz Rivera Park
5100 ft
Museum
Museum of Art Comtemporary of Puerto Rico
1.2
mi
Landmark
Fortin de San Jeronimo del Boqueron
3300 ft
Landmark
San Juan Bay Marina
3400 ft
Square
La Placita de Santurce
1.2
mi
Landmark
Miramar
4500 ft
Landmark
Luis Munoz Rivera Park
4300 ft
Church
Stella Maris Roman Catholic Church
4800 ft
Castle
Castillo de San Cristobal
2.1
mi
Bridge
Dos Hermanos Bridge
2300 ft
Landmark
Balneario El Escambron
5200 ft
Landmark
Luis A. Ferre Performing Arts Center
1.2
mi
Landmark
Old San Juan
2.4
mi
Landmark
Laguna del Condado
3300 ft
Park
Plaza Antonia Quinones
5000 ft
Landmark
Playa El Escambron
1.0
mi
Square
La Placita
1.2
mi
Landmark
MADMi/Museum of Art and Design of Miramar
3300 ft
Nearby
Condado Beach
1300 ft
Beach
Playita del Condado
500 ft
Restaurants
Denny's
2300 ft
999 Ave Ashford Condado Plaza Hilton
La Marqueta
300 ft
1005 Ave Ashford Condado Beach
Cafe Caribe
3400 ft
999 Ave Ashford
Crazy Pulpo
500 ft
1025 Ave Ashford
Jose Enrique
800 ft
1021 Ave Ashford
Waikiki
1000 ft
1025 Cond Ashford Plz Condado
aMare Restaurant
1500 ft
1045 Ave Ashford
Aqua Restaurant
1500 ft
1045 Cond Ashford Plz
Explore San Juan
Local Highlights
How to Navigate the City
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Property information and rules
Check-in
from 16:00-23:00
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 25.65 per day.
Internet
High-speed internet access is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2008
Number of floors:
10
Number of rooms:
570
Former name
Conrad San Juan Condado Plaza
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Pros
Convenient location
Attentive staff
Renovated rooms
Ocean views
Pool area
Cons
Filthy rooms
Broken elevators
Stained carpets
Outdated hotel
Guest reviewsOpen reviewsQuestions of the users
About The Condado Plaza Hotel
What amenities are offered in the all-inclusive packages?
15 January 2025
Hotel does not offer an all-inclusive package.
How close is the beach, and what are the current pool hours?
10 March 2025
Pools open with limited hours, from 08:00 to 18:00 on weekdays and from 08:00 to 20:00 on weekends. The daily $35 resort fee is waived due to limited pool and restaurant hours.
What is the distance from this hotel to the cruise port?
22 April 2025
The hotel is conveniently located just a 5-minute drive from the cruise port.
Is there a place to store luggage at the pool before check-in or after check-out?
2 June 2025
Yes, luggage storage is available for registered guests before check-in and after check-out.
Can guests easily walk to shops and restaurants from this location?
18 July 2025
Yes, the hotel is within walking distance to various shops and restaurants.
Is shuttle transportation provided to the airport and cruise port from this hotel?
28 August 2024
The hotel does not provide shuttle services but is located near the airport and cruise port.
What are the current operating hours for the bars, pools, and restaurants?
6 October 2024
The hotel is operating with limited services; the pool is open from 08:00 to 18:00 with a reservation, gym access requires a reservation through the Front Desk, and two restaurants are open.
Is breakfast available at the hotel, and is it included in the stay?
17 November 2024
Breakfast is not included; it is available for purchase directly from the Food & Beverage Outlet.
Are there any ongoing renovations, and are all amenities available for guest use?
30 December 2024
There are pending future renovations; currently, the resort fee is waived due to limited restaurant and pool hours.
Is there still a curfew in place for guests?
12 February 2025
The curfew has been lifted.
What is the daily resort fee and is it refundable after checkout?
18 March 2025
The daily resort fee is $38.15 and is non-refundable. An incidental hold of $80 per night will be placed on the room.
What is the distance from the hotel to the airport?
5 May 2025
The hotel is approximately a 15-minute drive from the airport.