Hampton Inn & Suites Boston Crosstown Center | Airport Hotel in Boston | Free Shuttle

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Hampton Inn & Suites Boston Crosstown Center Interior photo

Hampton Inn & Suites Boston Crosstown Center Room photo

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Key details

Hotel Overview

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

Close to the city's main tourist and cultural attractions

Very good

7.6

7.5

/10

3.2

3.0

Loved by Hampton Inn & Suites Boston Crosstown Center guests

Helpful staff
Clean hotel
Comfortable room
Good breakfast
Late pool hours
Attentive security

"This place is worth visiting for the Cuban restaurant alone (attached to the hotel property)!"

Sunny S from United States

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"Central location, 40 minute walk to Fenway or 20 min public transportation."

Kenneth from Canada

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"Being close to Boston Medical Center is a plus, and you can add to that a friendly staff, excellent breakfast, comfortable rooms."

Sidney from United States

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Hampton Inn & Suites Boston Crosstown Center is a 3-star Boston hotel offering free hot breakfast and heated indoor pool. Located in the established South End neighborhood, the hotel features amenities such as a business center, spa, and fitness center.

Rooms & Amenities

Hampton Inn & Suites Boston Crosstown Center provides air-conditioned rooms with free WiFi, flat-screen TVs, and safes. Certain rooms offer additional seating areas, and some are adapted for guests with special needs.

Dining & Nearby Options

Guests can start their day with a buffet breakfast, while additional dining options include nearby restaurants such as Dona Habana and Roka, both within 0.3 miles. The hotel also features a lounge and bar.

Leisure & Services

For leisure, guests can utilize the heated indoor pool or fitness center. The hotel's Halisi Day Spa offers massages for added relaxation.

Location & Transportation

Hampton Inn & Suites Boston Crosstown Center is within a 10-minute drive of Fenway Baseball Park and 1 miles from the Boston Museum of Fine Arts. The hotel provides a free shuttle to Logan International Airport, located 5.5 miles away.

Must-do experiences

Stroll through the Boston Public Garden and ride the swan boats.
Visit the Isabella Stewart Gardner Museum for art and a stunning garden.
Try a lobster roll at Neal's on the Waterfront for a local favorite.
Explore the North End for authentic Italian pastries at Mike's Pastry.
Catch a game or tour at Fenway Park, the oldest MLB ballpark.

Find the Hotel Location on the Map

Highlights from guests

Guest ParkingParking Perks

The parking garage is right across the street, making it super easy to come and go. It's cheap, too - only $19 a day!

Rosalie from Canada

Review on

DiningAlways Caffeinated

24/7 coffee and tea is a lifesaver! Plus, they have delicious cookies. The included breakfast was also better than expected.

Kenji from Japan

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Children's AmenitiesFamily Friendly

The pool was nice and very family friendly. It felt safe because security checked it regularly with key card access.

Mei from China

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Room FeaturesIn-Room Convenience

Having a microwave, fridge, and coffee maker in the room was so convenient! It made our stay much easier.

Alejandro from Spain

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

King Room King Bed Non-Smoking

2 persons

305 sq. feet

1 King-size bed

Shower

room details

Room Two Queen Beds Non-Smoking

2 persons

305 sq. feet

2 King Size Beds

Shower

room details

King Room Accessible Tub Mobility Hearing Access or Non-Smoking

2 persons

305 sq. feet

1 King-size bed and 1 Sofa bed

room details

King Studio Suite Non-Smoking

2 persons

345 sq. feet

1 King-size bed

Shower

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Free shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Discover a delightful mix of dining experiences at Hampton Inn & Suites Boston Crosstown Center, featuring two vibrant restaurants that cater to diverse tastes. From the bold flavors of modern Asian cuisine to the sunny notes of Caribbean fare, each venue invites guests to indulge in authentic culinary delights in a welcoming atmosphere.

Hampton Inn & Suites Boston Crosstown Center Restaurant photo

ZC Boston Modern Asian Restaurant & Lounge

Sushi, Asian

Ambiance

Family friendly, Modern

Key Offerings

Experience an array of sushi and Asian-inspired dishes, perfect for lunch or dinner. The lounge also offers a cocktail hour, making it a great spot for unwinding after a day of exploring.

Reservation

Not needed.

Open daily from 11:00 AM to 1:00 AM.

Dona Habana Restaurant & Lounge

Caribbean, Latin American

Ambiance

Family friendly, Modern

Key Offerings

Dine on vibrant Caribbean and Latin American dishes, with vegetarian options that celebrate the region's rich flavors. The cocktail hour creates a lively setting for guests to relax and socialize.

Reservation

Not needed.

Open Monday to Saturday from 11:00 AM to 1:00 AM; Sunday from 11:00 AM to 9:00 PM.

Location & Directions

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

Map view

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

City landmarks

Stadium

Fenway Park

1.6 mi

Market

Faneuil Hall Marketplace

2.1 mi

Museum

Museum of Fine Arts

1.5 mi

Park

Boston Public Garden

1.5 mi

Landmark

Boston Common

1.6 mi

Landmark

Freedom Trail

1.6 mi

Museum

Isabella Stewart Gardner Museum

1.4 mi

Museum

Boston Tea Party Ships & Museum

1.8 mi

Library

Boston Public Library

1.5 mi

Parking area

Skywalk Observatory

1.5 mi

Square

Copley Square

1.5 mi

Aquarium

New England Aquarium

2.2 mi

Spa Centre

Newbury Street

1.3 mi

Museum

Museum of Science

2.4 mi

Church

Trinity Church

1.5 mi

Landmark

Boston Children's Museum

1.8 mi

Theatre

Boston Symphony Hall

5200 ft

Park

Emerald Necklace

1.4 mi

Tower

John Hancock Tower

1.5 mi

Zoo

Franklin Park Zoo

2.1 mi

Monument

New England Holocaust Memorial

2.1 mi

Gallery

SoWa Art + Design District

4300 ft

Landmark

Quincy Market

2.1 mi

Landmark

The Mapparium

1.2 mi

Museum

The Institute of Contemporary Art

2.1 mi

Public Building

Old State House

2.0 mi

Landmark

Freedom Trail walk

2.6 mi

Cemetery

Granary Burying Ground

1.8 mi

Library

The Mary Baker Eddy Library

1.2 mi

Landmark

Back Bay

1.5 mi

Nearby

Hospital

Boston Medical Center

1100 ft

Restaurants

Dunkin'

300 ft

616 Massachusetts Ave

McDonald's

1000 ft

870 Massachusetts Ave

Blunch

1500 ft

59 East Springfield Street

Mike's City Diner

2200 ft

1714 Washington St

Code Ten

2700 ft

1638 Washington St

The Hen House Wings 'n Waffles

3000 ft

1033 Massachusetts Ave

Victoria's Diner

2700 ft

1024 Massachusetts Ave

Explore Boston

Explore Boston's Offerings

Fenway Park

30 minutes' walk

Home of the Boston Red Sox, this iconic ballpark offers tours and a rich history of America's favorite pastime.

Museum of Fine Arts

30 minutes' walk

Showcasing a vast collection of art, this museum features everything from ancient artifacts to contemporary exhibits.

Boston Public Garden

25 minutes' walk

The first public botanical garden in America, known for its beautiful flowers, swan boats, and peaceful pathways.

Newbury Street

25 minutes' walk

Famous for shopping and dining, this tree-lined street offers a blend of boutiques, galleries, and cafes.

Jogging at Boston Common

30 minutes' walk

A perfect spot for jogging or walking, this park offers scenic views and expansive green spaces for fitness lovers.

Kayaking on the Charles River

10 minutes' drive

Thrill-seekers can rent kayaks for an exciting day on the water, with beautiful views of the Boston skyline.

Yoga at Roxbury Heritage State Park

15 minutes' walk

Great for relaxation, this park provides serene landscapes ideal for yoga sessions amidst nature.

Mike's City Diner

9 minutes' walk

A classic diner atmosphere offers hearty breakfast and comfort food, with their famous pancakes and burgers.

Blunch

6 minutes' walk

This café blends bagels and brunch with a cozy vibe. Vegan and gluten-free options are also available.

Code Ten

10 minutes' walk

A unique brewpub serving delicious craft beers and American comfort food in a relaxed setting.

Boston Symphony Hall

19 minutes' walk

Home to the world-renowned Boston Symphony Orchestra; enjoy classical music concerts in a stunning venue.

The Wilbur Theatre

10 minutes' drive

A historic theater hosting a range of performances, including comedy shows and live music, catering to all ages.

How to Navigate the City

City Centre

Boston22 min · 1.1 mi

Airports

Logan (BOS)13 min · 5.2 mi

Worcester Regional (ORH)116 min · 48.0 mi

Train

Boston South Station32 min · 1.6 mi

Underground

Massachusetts Avenue16 min · 4300 ft

Andrew17 min · 4600 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at USD 25 per day.

Internet

Wireless internet is available in for free.

Breakfast

A buffet breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

168

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Hampton Inn & Suites Boston Crosstown Center is often chosen for its spacious and comfortable rooms, providing good value. Guests appreciate the complimentary breakfast, which includes options like waffles with various toppings and filter coffee. The hotel also offers a free shuttle service to destinations such as Quincy and Fenway. Some guests have noted concerns about the surroundings outside the hotel at night.

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Review score

Based on 1146 verified reviews

7.3/10

Very good

65%

Recommend

Free Wi-Fi

8.6/10

Cleanliness

8.3/10

Location

6.4/10

Paid Wi-Fi

6.8/10

Pros

Downtown proximity

Clean facilities

Comfortable beds

Helpful staff

Good breakfast

Cons

Cold pool

Wonky thermostat

Room service issues

Noisy area

based on 1549 reviews

4/5

donna from united states

Family with children

king studio suite non-smoking

3 nights in November 2025

Reviewed:December 23, 2025

8.5/10

excellent stay near medical facilities

clean roombreakfast selectioncoffee servicesilent space

the room was clean, and i appreciated the attention to detail. breakfast included a satisfying selection (especially the waffles!). i found the 24/7 coffee and tea service quite convenient. the hotel offers a very silent space, a great feature.

the parking is a little far from the hotel entrance.

Service

9/10

the staff was friendly and efficient . i found them particularly helpful with directions and local information. the front desk employees were attentive to guest needs.

Facilities

8/10

the hotel breakfast was satisfactory with varied options. there is an amazing cuban restaurant attached to the hotel for added convenience. a parking house provides close parking.

0 Helpful

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Justin from Canada

Single

King Room King Bed Non-Smoking

3 nights in November 2025

Reviewed:November 19, 2025

6/10

decent startunhoused peopleopen drug use

The breakfast was acceptable and provided a decent start to the day.

I was really worried about the surroundings. I saw many unhoused people near the hotel, and they seemed to use drugs openly. The experience made me very uneasy and I didn't felt safe walking around after dark.

0 Helpful

Christina from United States

Couple

King Room King Bed Non-Smoking

4 nights in August 2025

Reviewed:September 29, 2025

8/10

large beddaily cleaning

the included breakfast offered various options daily it featured items like filter coffee and waffles with changing toppings. my room was cleaned each day it had a spacious layout with a large bed.

0 Helpful

Questions of the users

About Hampton Inn & Suites Boston Crosstown Center

Is parking included in the booking rate, or will I incur an additional charge?

10 December 2024

Parking is available for an additional fee of $25.00 per night.

How much do I need to pay for parking if I plan to come and go during my stay?

20 March 2025

The cost for parking is $25.00 per day, and it includes in/out privileges.

What time does the fitness center close in the evening?

15 January 2025

The fitness center is accessible 24 hours, providing convenience for all guests.

Can I expect a hot breakfast to be served during my stay, and when are breakfast hours?

5 February 2025

A full hot buffet breakfast is served from 6:00 AM to 9:00 AM on weekdays and from 7:00 AM to 10:00 AM on weekends.

Are pets allowed at this hotel, and are there any restrictions on size or weight?

22 April 2025

Yes, pets are welcome here! There is a maximum weight limit of 75 pounds for pets. Please ensure they are not left unattended in the room.

Is there a pool available for guests to use during their visit?

30 April 2025

Yes, there is an indoor pool open from 7:00 AM to 11:00 PM for swimming and relaxation.

How frequent is the shuttle service to and from Logan International Airport?

17 September 2025

Currently, there is no airport shuttle service available, so guests must arrange their own transportation to the airport.

Can you provide information about the business center amenities?

11 November 2024

The business center is equipped with essential services to support your work needs during your stay, including printing and internet access.

How can I access the nearby transportation options for public transit?

19 August 2025

The location is conveniently situated close to several bus routes and a train station, making it easy to explore the city.

What age do guests need to be in order to check in at the hotel?

3 October 2025

Guests must be at least 21 years old and provide a valid ID and credit card to check in. Individuals under 21 need to be accompanied by a guest over the age of 21.