Are cribs available for infants at the hotel?
25 January 2024
Yes, cribs for infants can be provided upon request for a comfortable stay with your little one. 75 photos
Hotel Luena, Lisbon
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Key details
Hotel Overview
Rua Pascoal De Melo 9, Lisbon, 1000-230,
- Near the city center
Great
8.7
9.3
3.6
4.2
3-star family-friendly hotel in the heart of Lisbon
Location
Hotel Luena is situated in
Rooms
The hotel offers 36 rooms, including
Pet-Friendly
Hotel Luena welcomes pets, ensuring your
Experiences
The hotel partners with local organizations to offer exclusive experiences such as
Dining
A
Highlights
Location: Arroios, just a few meters from major tourist attractions
Rooms: Acacia Room with hot tub and views of the River Tejo
Pet-Friendly: Welcoming pets with nearby parks for exploration
Experiences: E-Bike tours and Sidecar tours available
Must-do experiences
- Savor Pastéis de Nata at Pastéis de Belém for a true treat.
- Visit the LX Factory for quirky shops and vibrant street art.
- Explore the Fado Museum to immerse in our musical heritage.
- Experience sunset at Miradouro de Santa Catarina for stunning views.
- Wander through Mercado da Ribeira for delicious local eats.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Deluxe Double Room2 persons20 sq. feet1 Double bedAir conditioningBathtubroom details
- Twin Room2 persons18 sq. feet2 Single bedsAir conditioningBathtubroom details
Double Room2 persons18 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Car hire
Dining
- In-room breakfast
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Location
Rua Pascoal De Melo 9, Lisbon, 1000-230,
Explore Lisbon
Explore Lisbon's Surroundings
Castle of Sao Jorge
25 minutes' walk
A historic castle offering panoramic views of Lisbon and rich medieval history. Guided tours available for deeper insights.
Praca do Comercio
30 minutes' walk
A grand waterfront plaza featuring beautiful architecture and food vendors, perfectly capturing the essence of Lisbon.
Time Out Market Lisboa
30 minutes' walk
A vibrant market with diverse food stalls from top chefs, showcasing local flavors and seasonal specialties.
Calouste Gulbenkian Museum
20 minutes' walk
An art museum with collections spanning from ancient to modern times, offering free admission on Sundays.
Cycling through Parque Eduardo VII
25 minutes' walk
A scenic cycling route through one of Lisbon's largest parks, bike rentals available nearby for all skill levels.
Relaxation at praca do Comercio
30 minutes' walk
A perfect spot to unwind by the river. Cafes and benches offer a serene atmosphere to enjoy Lisbon's beauty.
Lisbon Vegan Restaurante
2 minutes' walk
A cozy spot for plant-based dishes with a varied menu, ideal for vegans and vegetarians alike.
Sabor de Arroios
2 minutes' walk
Casual dining offering traditional Portuguese dishes, renowned for their seafood specialties and welcoming vibe.
Mr. Lu
3 minutes' walk
A lively eatery serving delicious noodles and Asian-inspired dishes, with a friendly atmosphere for all diners.
Cinema City Campo Pequeno
15 minutes' walk
A modern cinema showcasing the latest films, featuring comfy seating and diverse snack options for an enjoyable experience.
Fado in Chiado
25 minutes' walk
An intimate venue offering live Fado performances, capturing the soulful essence of Portuguese culture. Great for all ages.
How to Navigate the City
Interested in Early Bird Booking Discounts?
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Portuguese
Number of rooms:
36
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Helpful staff
Easy check-in
Convenient location
Breakfast essentials
Cons
Strong odor
Dirty details
High price
Guest reviewsbased on 1576 reviews
Elliot from United Kingdom
Family with children
Deluxe Double Room Balcony
3 nights in November 2025
|
Reviewed: January 23, 2026
9.0/10
Fantastic Stay!
friendly staff great water family room reasonable prices
The front desk staff were super friendly and helpful. I found the water pressure in the shower to be great! The family room suited our needs perfectly. It gave us all the space we needed! I really appreciated how reasonable the prices were for snacks and drinks too.
I noticed the air conditioning wasn't working as well as I hoped.
Dining
9/10
The breakfast buffet featured several options, including fresh pastries, fruit, and hot dishes. It gave me a great start to my mornings. I savored the local flavors!
Facilities
8/10
The hotel offered convenient access to public transportation. It made getting around the city so easy! The lobby had comfortable seating areas, very useful for waiting or planning my day.
Service
10/10
The staff was always responsive and quick to address requests. I got a helpful recommendation for a fantastic local restaurant from the receptionist. I loved it!
Rooms
9/10
My Beautiful Double Room Balcony had a comfortable bed and a well-equipped bathroom! The room was always clean and well kept by housekeeping. It gave me a sense of peace and order after a long day.
0 Helpful
|
Jake from United Kingdom
Single
Double Room
3 nights in October 2025
|
Reviewed: December 15, 2025
8.7/10
Excellent Stay, Great Location
easy access convenient shop
I appreciated the proximity to the metro station for easy city access. Several shops located nearby made it convenient. The staff offered water and sweets in the reception area, a nice touch.
Unloading luggage in front of the building was difficult due to a busy street and lack of parking space. City center was not easily accessible by walking I had to use Bolt. The overpriced snacks and drinks seemed unnecessary and took up valuable space in the small fridge.
Facilities
9/10
The hotel provides drinkable water in the room every day at no additional cost. Breakfast offered a good variety and quantity. The rooms were very clean.
Service
9/10
The staff was very nice demonstrating politeness and attentiveness. The pre-registration process. The receptionist greeted me warmly and taught me some Portuguese greetings, a great gesture.
Location
8/10
The location allows guests to reach many amenities and public transportation options. The hotel is also close to the airport facilitating travel. Metro station is easily accessible for exploring the city.
0 Helpful
|
Evelyn from United Kingdom
Single
Double Room
3 nights in October 2025
|
Reviewed: November 14, 2025
7/10
Satisfactory Stay at Hotel
friendly staff convenient location sufficient breakfast faulty air conditioning loud street noise difficult sleep
The staff was friendly. The location is convenient, close to the metro. The breakfast included a sufficient variety of options. I was grateful for that!
The air conditioning did not work. This was uncomfortable. Street noise was very loud. It made sleep difficult!
0 Helpful
Monika from Germany
Single
Double Room
3 nights in August 2025
|
Reviewed: September 09, 2025
8.7/10
Satisfactory stay near the metro
separate sinks good selection helpful staff
The room included two separate sinks in the bathroom. The breakfast area provided a good selection. I found metro stations and supermarkets located very close to the hotel. Damien was very helpful with storing my suitcases for two days during a hike.
The street outside was busy, and unloading luggage from the car was a bit hard.
Rooms
9/10
The room was very comfy and tidy. The rooms provide comfort with functional amenities, ensuring a restful night. I find the decor simple.
Location
8/10
The hotel is near the red and green metro lines, convenient for airport access and city center visits. I could easily access various points of interest via public transport. Restaurants are in walking distance.
Dining
9/10
Breakfast offered enough choices to start the day. It presents a variety of options. There is also a breakfast place very close to the hotel. The available food was fresh.
0 Helpful
|
Show more reviews
Questions of the users
About Hotel Luena
Is breakfast offered at the hotel, and what is the cost?
5 February 2024
Breakfast is available for €8 per person, depending on the rate selected during booking. What are the check-in and check-out time policies?
15 March 2024
Check-in starts at 14:00, and check-out is until 12:00. Late check-in is allowed, even after 23:00. How can I get to the hotel from the airport using public transport?
22 March 2024
Take the metro's red line to Alameda Station, then switch to the green line towards Cais do Sodré, and get off at Arroios station. The hotel is about a 5-10 minute walk from there. Are pets allowed at the hotel, and what are the fees?
30 April 2024
Pets are permitted in the Family and Deluxe Family Room categories, with a cleaning fee of €15 per pet per night. Is laundry service available at the hotel?
12 May 2024
Yes, there is a laundry service available for guests to use during their stay. Is there an elevator accessible to all floors of the hotel?
18 June 2024
Yes, the hotel is equipped with an elevator providing access to all floors. What time is breakfast served at the hotel?
10 July 2024
Breakfast is served from 07:30 to 11:30, allowing guests a flexible start to their day. Is early check-out possible before the normal hours?
21 August 2024
Early check-out can be arranged and is available anytime before noon, depending on the hotel's policies. Are there nearby parking options available for guests?
14 September 2024
The hotel does not offer free parking, but there is a public parking lot approximately 200 meters away, with a cost of about €10.20 for 24 hours.Next best alternative
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