Loved by Surestay Hotel By Best Western Vientiane guests
Clean hotel
Spacious rooms
Attentive staff
Delicious breakfast
"One of the highlights was the view from our room, overlooking the lively streets and the Mekong."
Jasmin from New Zealand
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"Be sure to visit the rooftop bar for a pleasant experience with beautiful views of Vientiane."
Anonymous
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"The room was spacious, clean and comfortable."
Kathleen from Australia
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Accommodation
Surestay Hotel By Best Western Vientiane offers 68 thoughtfully designed rooms divided into four categories, including Superior, Deluxe, Executive, and Suites. Each room provides high-tech amenities such as flat-screen TVs with satellite channels and complimentary bottled water. The expansive Suite Rooms measure 51 sqm and include a private balcony.
Dining
The hotel features a cozy café on the 2nd floor, serving all-day dining options for guests. For a unique experience, the Tipsy Elephant Sky Bar on the 10th floor offers a variety of drinks and snacks accompanied by views of the Mekong River. Fresh culinary offerings are easily accessible without leaving the hotel premises.
Wellness
The hotel includes a dedicated Spa and Massage room for guests looking to unwind after a busy day. A well-equipped fitness center is available for those wishing to maintain their exercise routine during their stay. These wellness offerings provide relaxation and revitalization options for all visitors.
Business Amenities
The modern business corner at Surestay Hotel By Best Western Vientiane is equipped with professional services, including workstations and faxing capabilities. This facility ensures that business travelers can conduct their work effectively while away from home. Complimentary Wi-Fi is accessible throughout the hotel for additional convenience.
Location
Strategically located in the city, Surestay Hotel By Best Western Vientiane is easily accessible and places guests close to numerous local attractions. Guests can explore nearby cultural sites or simply enjoy the vibrant city atmosphere. The hotel's position enhances the overall experience for both leisure and business travelers.
Highlights
Rooms: 68 comfortable, contemporary and well-equipped rooms .
Dining: Tipsy Elephant (Sky Bar on the 10th floor) .
Wellness: Spa and Massage .
Business: modern business corner .
Must-do experiences
Visit the COPE Visitor Centre to learn about UXO issues in Laos.
Stroll through Talat Sao Morning Market for unique local goods.
Enjoy a sunset at Patuxai Monument for stunning city views.
Savor Laotian papaya salad at Tum Mak Hoong restaurant.
Take a bike tour to see the serene Buddha Park just outside town.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Superior Twin Room Non-Smoking
2 persons
270 sq. feet
2 Single beds
Air conditioning
room details
Superior King Room Non-Smoking
2 persons
295 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe King Room Non-Smoking
2 persons
345 sq. feet
1 King-size bed
Air conditioning
room details
Executive King Room River View Non-Smoking
2 persons
400 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
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Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities:
Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Media
AM/FM alarm clock
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Dining Onsite
At SureStay Hotel By Best Western Vientiane, guests can indulge in a delightful dining experience at the Tipsy Elephant, where local and international flavors come together in a modern, family-friendly atmosphere. Enjoy breathtaking views of the Mekong River while savoring diverse dishes, perfect for a relaxing evening out.
Tipsy Elephant
American, Local, Asian, International
Ambiance
Modern and family-friendly rooftop setting overlooking the Mekong River
Key Offerings
Signature cocktails, a selection of local and international dishes, and a stunning sunset view as the backdrop for your meals.
An ancient Buddhist temple known for its impressive murals and serene environment, perfect for cultural immersion.
That Dam
16 minutes walking
A historic black stupa shrouded in local legends, offering a peaceful ambiance and beautiful surroundings.
National Cultural Hall
8 minutes walking
A venue showcasing Laotian culture with traditional performances and exhibitions, often offering free entry events.
Patuxai Monument
30 minutes walking
A victory arch resembling the Arc de Triomphe, featuring panoramic views and a symbolic nod to Laotian history.
Biking Riverside
10 minutes driving
Biking along the Mekong is a favorite activity, offering scenic views and rental options nearby for thrill-seekers.
Yoga Classes
4 minutes walking
Local yoga studios provide relaxing classes in serene settings, perfect for unwinding and enhancing well-being.
Billabong Sports Bar & Grill
1 minute walking
A lively sports bar with a casual vibe serving grilled favorites and a variety of international beers. Perfect for families.
Nazim Restaurant
25 minutes walking
Specializing in Indian Halal cuisine, Nazim offers a cozy dining atmosphere with rich flavors and vegetarian options.
The Walking Street
15 minutes walking
A vibrant night market featuring local crafts, street food, and live performances, creating a lively atmosphere for all ages.
Chao Anouvong Park
10 minutes walking
A family-friendly park with scenic river views, perfect for leisurely strolls, picnics, and enjoying local cultural events.
How to Navigate the City
City Centre
Vientiane16 min
·
4300 ft
Airports
Wattay International Airport (VTE)8 min
·
3.1
mi
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Languages
Laotian, Thai
Number of floors:
10
Number of rooms:
68
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Review score
Based on 126 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
8.2/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.7/10
Free Wi-Fi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
9.0/10
Value for money
8.5/10
Pros
Attentive staff
Spacious rooms
Excellent location
Cons
Damp smell
Cold breakfast
Mouldy smells
Guest reviews
based on 239 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Surestay Hotel By Best Western Vientiane
Can assistance be provided to book an express train from Vientiane to Luang Prabang, and how reliable are the reservations?
10 November 2024
Unfortunately, the hotel does not arrange train tickets. However, neighboring hotels, such as Memory Hotel, provide this service. It's advisable to confirm availability upon arrival.
Are visitors allowed to smoke on the balcony, and is there an airport transfer service available?
15 December 2024
Yes, smoking is permitted on the balcony. Airport pickup services are available for a fee, and specific arrangements can be made for your comfort.
Is there a refrigerator included in the rooms for guests staying five nights?
5 February 2025
All room types are equipped with a refrigerator for guests' convenience.
What amenities are offered in the gym facility?
20 January 2025
The gym is well-equipped, featuring three functioning treadmills among other exercise machines to support your fitness routine.
Is there a storage option for luggage while exploring other locations after a two-night stay?
3 March 2025
Luggage can be securely stored at the front desk during your travels, allowing for a hassle-free experience.
What is the cost of transportation services for a group of ten guests?
17 February 2025
Transportation via van is available for USD 35 per way, accommodating your group needs efficiently.
Are hair dryers provided in the rooms for guest use?
8 March 2025
Yes, all rooms are equipped with hair dryers for convenience.
What charges apply for airport pickup for a group of four guests?
10 April 2025
The airport pickup service is available at a cost of $40 net per way for groups.
Does the hotel include a swimming pool in its amenities?
25 April 2025
There is no swimming pool available; however, the hotel features a spa, rooftop bar, gym, and restaurant for guest enjoyment.
Can connections between rooms be arranged for families traveling with children?
12 May 2025
While connecting rooms are not available, rooms can be booked on the same floor and kept close to each other for family convenience.
Are pets permitted to stay at the hotel with guests?
30 May 2025
Unfortunately, pets are not allowed in the hotel premises to ensure a comfortable environment for all guests.
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