Are there mini refrigerators available in the guest rooms?
10 January 2024
Yes, every guest room is equipped with a mini refrigerator. 75 photos
Tru By Hilton Albany Crossgates Mall, Albany
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Key details
Hotel Overview
1651 Western Avenue, Albany, NY 12203,
- Next to Crossgates Mall
Great
8.5
8.5
4.0
3.6
3-star convenience next to Albany's Crossgates Mall
Location
The hotel is located adjacent to
Amenities
The hotel offers complimentary hot breakfast, providing guests with a hearty start to their day. It also includes an
Rooms and Suites
Accommodations at the hotel include
Business Amenities
A
Pet-Friendly Policies
The hotel allows pets with designated
Highlights
Location: adjacent to Crossgates Mall
Amenities: complimentary hot breakfast
Rooms: connecting rooms available
Business: free parking for guests
Must-do experiences
- Visit the Albany Institute of History & Art for local art insights.
- Try a famousBeef-on-weck sandwich at Jack's Wife Freda.
- Stroll through the Empire State Plaza for stunning architecture views.
- Discover a local gem at the Capital District Farmers Market on Sundays.
- Explore the New York State Museum for engaging exhibits and history.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- King Room Hearing Access2 persons31 sq. feet1 King-size bedAir conditioningHeatingroom details
- Queen Room Two Queen Beds2 persons31 sq. feet2 King Size BedsAir conditioningHeatingroom details
- Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking2 persons31 sq. feet2 King Size BedsAir conditioningHeatingroom details
Show all rooms
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Services
- Housekeeping
- Shops/Commercial services
Dining
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Curtains
Show more
Location
1651 Western Avenue, Albany, NY 12203,
Explore Albany
Explore Albany, NY
Crossgates Mall
10 minutes' walk
A premier shopping destination with over 250 stores, dining options, and entertainment facilities for all ages.
Stuyvesant Plaza
4 minutes' drive
An upscale shopping center featuring boutique shops and gourmet dining for a sophisticated retail experience.
Rensselaer Lake
7 minutes' drive
A beautiful park with scenic walking paths and picnic areas, perfect for nature lovers and outdoor enthusiasts.
Six Mile Waterworks Park
7 minutes' drive
An expansive park offering trails, fishing spots, and playgrounds, ideal for family outings and relaxation.
Albany Pine Bush Preserve
8 minutes' drive
A vast nature preserve with hiking trails and diverse ecosystems, great for outdoor adventures and wildlife watching.
Yoga on Speigletown
10 minutes' drive
A local yoga studio offering classes for all levels, providing a relaxing atmosphere to unwind and rejuvenate.
Johnny Rockets
7 minutes' walk
An American diner known for its classic burgers and shakes in a nostalgic setting, perfect for casual family dining.
Starbucks
5 minutes' drive
A cozy café offering handcrafted beverages and light bites, ideal for a quick recharge or a casual meeting.
The Egg
15 minutes' drive
A unique performing arts venue featuring concerts and cultural events, known for its stunning architecture and acoustics.
Albany Improv
12 minutes' drive
A comedy club hosting stand-up shows and improv nights, perfect for a fun evening with friends or family.
How to Navigate the City
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Pros
Helpful staff
Good location
Comfortable bed
Cons
Small rooms
Noisy hallways
Guest reviewsShow more reviews
Questions of the users
About Tru By Hilton Albany Crossgates Mall
What types of discounts are offered for AAA members?
22 February 2024
There are AAA discounts available, subject to availability. Is the hotel pet-friendly, and are there any additional fees?
05 March 2024
Pets are welcome at this property with a non-refundable fee of $75. A maximum of 2 pets is allowed per room. What hours are the pool available for guests?
17 April 2024
The pool is open daily from 7 AM to 11 PM. Is there a hot tub on the premises?
29 May 2024
There is no hot tub available; however, there is an indoor pool. Are there facilities for guests who are hearing impaired?
10 June 2024
Yes, hearing accessible rooms feature visual alerts, including flashing lights for alarms and phone calls. Can check-in be arranged for 2:30 PM before my evening event?
14 July 2024
Standard check-in time is at 3 PM, but early check-in may be arranged if rooms are available. How far is the hotel from Albany International Airport?
28 August 2024
The hotel is situated approximately 9.7 kilometers from Albany International Airport. Is there a shuttle service to the airport?
12 September 2024
Unfortunately, there is no airport shuttle service provided. Shuttle service is available within a 3-mile radius during specified hours. Is it possible to pay cash for accommodations?
25 October 2024
Cash payment is accepted during check-out, but a credit card must be presented at check-in for authorization.Next best alternative
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