Are there mini refrigerators available in the guest rooms?
10 January 2024
Yes, every guest room is equipped with a mini refrigerator.
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Tru By Hilton Albany Crossgates Mall, Albany
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Key details
Hotel Overview
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
- Next to Crossgates Mall
Great
8.5
8.5
4.0
3.6
Loved by Tru By Hilton Albany Crossgates Mall guests
"The free breakfast was amazing! They had everything we needed readily available(plates,cups, toothbrush.)"
"The fact it was close to the mall."
"Location was convenient traveling from Thruway and having mall right next door with lots of entertainment and food options."
"This hotel is colocated with a Homewood suites and has great facilities and breakfast (pool, gym, two breakfast buffet options)."
"The beds were comfy and the breakfast was good."
Location
The hotel is located adjacent to
Amenities
The hotel offers complimentary hot breakfast, providing guests with a hearty start to their day. It also includes an
Rooms and Suites
Accommodations at the hotel include
Business Amenities
A
Pet-Friendly Policies
The hotel allows pets with designated
Highlights
Location: adjacent to Crossgates Mall
Amenities: complimentary hot breakfast
Rooms: connecting rooms available
Business: free parking for guests
Must-do experiences
- Visit the Albany Institute of History & Art for local art insights.
- Try a famousBeef-on-weck sandwich at Jack's Wife Freda.
- Stroll through the Empire State Plaza for stunning architecture views.
- Discover a local gem at the Capital District Farmers Market on Sundays.
- Explore the New York State Museum for engaging exhibits and history.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
King Room Hearing Access
2 persons
335 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Queen Room Two Queen Beds
2 persons
335 sq. feet
2 King Size Beds
Heating
Air conditioning
room details
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
335 sq. feet
2 King Size Beds
Shower
Heating
room details
King Room
2 persons
335 sq. feet
1 King-size bed
Heating
Air conditioning
room details
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Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Services
- Housekeeping
- Shops/Commercial services
Dining
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Curtains
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Location & Directions
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
Map view
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
City landmarks
Mall
Crossgates Mall
2600 ft
Mall
Stuyvesant Plaza
1.0
mi
Landmark
Rensselaer Lake
1.2
mi
Landmark
Six Mile Waterworks Park
1.3
mi
Landmark
Cook Park
1.7
mi
Amusement Park
North Bethlehem Park
1.6
mi
Nature reserve
Albany Pine Bush Preserve
2.3
mi
Mall
Northway Shopping Center
2.0
mi
Museum
American Italian Heritage Museum
2.4
mi
Landmark
Buckingham Lake Park
2.9
mi
Church
First Lutheran Church
4.3
mi
Nearby
Shopping Area
Crossgates
1500 ft
Restaurants
Starbucks
5000 ft
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
1900 ft
1 Crossgates Mall Rd
Auntie Anne's
3800 ft
1 Crossgates Mall Rd
Explore Albany
Explore Albany, NY
How to Navigate the City
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Pros
Helpful staff
Good location
Comfortable bed
Cons
Small rooms
Noisy hallways
Guest reviewsOpen reviewsQuestions of the users
About Tru By Hilton Albany Crossgates Mall
What types of discounts are offered for AAA members?
22 February 2024
There are AAA discounts available, subject to availability.
Is the hotel pet-friendly, and are there any additional fees?
05 March 2024
Pets are welcome at this property with a non-refundable fee of $75. A maximum of 2 pets is allowed per room.
What hours are the pool available for guests?
17 April 2024
The pool is open daily from 7 AM to 11 PM.
Is there a hot tub on the premises?
29 May 2024
There is no hot tub available; however, there is an indoor pool.
Are there facilities for guests who are hearing impaired?
10 June 2024
Yes, hearing accessible rooms feature visual alerts, including flashing lights for alarms and phone calls.
Can check-in be arranged for 2:30 PM before my evening event?
14 July 2024
Standard check-in time is at 3 PM, but early check-in may be arranged if rooms are available.
How far is the hotel from Albany International Airport?
28 August 2024
The hotel is situated approximately 9.7 kilometers from Albany International Airport.
Is there a shuttle service to the airport?
12 September 2024
Unfortunately, there is no airport shuttle service provided. Shuttle service is available within a 3-mile radius during specified hours.
Is it possible to pay cash for accommodations?
25 October 2024
Cash payment is accepted during check-out, but a credit card must be presented at check-in for authorization.