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From90US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

500 Brisebois Crescent, Ottawa, Canada
-
Near the Shenkman Arts Centre
Great
8.7
8.8
/10
4.1
4.1
/5

Location

The Holiday Inn Express & Suites Ottawa East-Orleans is positioned just steps away from Place d'Orleans Shopping Centre and The Shenkman Arts Centre. The hotel sits 20 minutes from Parliament Buildings, offering guests easy access to downtown Ottawa's major attractions, including The Rideau Canal Skateway and Winterlude Festival. Nearby, guests can explore dining, shopping, and entertainment options in Orleans.

Accommodations

The hotel offers 103 rooms, including one king or two queen standard rooms equipped with mini fridges and microwaves. Each room contains a dedicated work area, luxurious bedding, and a 42-inch HDTV for relaxation. Accessibility is addressed with 11 accessible rooms and features such as wheelchair-accessible entrances.

Business Amenities

Business travelers can utilize the hotel's well-appointed business center for copies and faxing, alongside free Wi-Fi throughout the property. Meeting rooms include natural light and flexible setups, complete with built-in TVs for presentations. Dedicated event planning staff are available to assist with organizing meetings.

Recreation

Guests can enjoy the hotel's indoor heated swimming pool, providing a refreshing option for relaxation or family fun. This facility is complemented by poolside lounge chairs and towel service. The pool is also ideal for unwinding after a busy day of exploring local attractions.

Dining Options

Guests can start each day with the complimentary Express Start Breakfast Bar, which includes a variety of hot and cold breakfast items, including a signature pancake maker. A nearby selection of restaurants offers diverse options, from California-style Mexican food to local craft beers. Room service is available for added convenience.

Highlights

Location: 20 minutes from Parliament Buildings

Accommodations: 103 rooms with mini fridges

Business: Dedicated event planning staff

Recreation: Indoor heated swimming pool

Must-do experiences

  • Visit the Ottawa Science and Technology Museum for interactive fun.
  • Savor beaver tails at the ByWard Market for a sweet local treat.
  • Explore the beautiful trails at the Rideau River for a scenic walk.
  • Check out the artworks at the National Gallery of Canada nearby.
  • Enjoy local craft brews at Orleans Brewing Co. for a unique taste.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Standard King Room
2 persons
250 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Room Two Queen Beds
2 persons
250 sq. feet 
2 King Size Beds
Shower
Coffee machine
King Room Mobility Access or Hearing Accessible
2 persons
250 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Queen Suite Two Queen Beds
2 persons
280 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Laundry
  • Shops/Commercial services

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Leisure/ TV room
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location & Directions

500 Brisebois Crescent, Ottawa, Canada
Map view
500 Brisebois Crescent, Ottawa, Canada
Nearby
Event hall
Shenkman Arts Centre
1500 ft
Restaurants
St. Martha's Brasserie d'Orleans
1500 ft
503-3095 St. Joseph Blvd
Darcy McGees
1300 ft
260 Centrum Boulevard Orleans
Mexicali Rosa
1300 ft
250 Centrum Blvd
Mexi's Orleans
1300 ft
250 Centrum Blvd.
Subway
1300 ft
240 Centrum Blvd #103 240 Centrum Blvd #103
A&W Restaurant
2400 ft
4713-110 Place d'Orleans Dr
KFC
2400 ft
110 Place d'Orleans Dr # 1934
Shawarma Kitchen
2400 ft
110 Place d'Orleans Dr
Thai Express
2400 ft
110 Place d'Orleans Dr Place d'Orléans
Explore Ottawa
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Shenkman Arts Centre
Shenkman Arts Centre
6 minutes' walk
A vibrant cultural hub offering visual arts, theater productions, and workshops for all ages.
Place d'Orleans Shopping Centre
Place d'Orleans Shopping Centre
5-minute drive
A premier shopping destination featuring over 150 stores, dining options, and seasonal events.
Princess Louise Falls
Princess Louise Falls
30 minutes' walk
A picturesque waterfall set in a serene park, perfect for nature lovers and scenic photography.
Petrie Island Park
Petrie Island Park
10-minute drive
A tranquil park with beaches, walking trails, and picnic areas, ideal for family outings and relaxation.
Petrie Island Water Sports
10-minute drive
Kayaking and paddleboarding rentals available for thrill-seekers wanting to explore the Ottawa River.
Yoga at Shenkman Arts Centre
6 minutes' walk
Relaxing yoga classes offered regularly in a serene environment, perfect for unwinding after a busy day.
St. Martha's Brasserie d'Orleans
St. Martha's Brasserie d'Orleans
6 minutes' walk
A cozy spot serving French-inspired dishes with a focus on local ingredients and a welcoming atmosphere.
Darcy McGees
Darcy McGees
5 minutes' walk
An Irish pub known for its hearty fare, craft beers, and lively atmosphere, great for sports fans.
Mexicali Rosa
Mexicali Rosa
5 minutes' walk
A vibrant restaurant offering a mix of Mexican and Canadian flavors, perfect for a casual dining experience.
Local Live Music Venues
5-minute drive
Various venues host weekly live music events, providing a taste of Ottawa's vibrant nightlife and talent.
Shenkman Arts Centre Performances
6 minutes' walk
The center features plays, musicals, and live performances, catering to diverse cultural interests.
How to Navigate the City
City Centre
Ottawa24 min  ·  9.9 mi
Airports
Gatineau Airport (YND)41 min  ·  16.8 mi
Macdonald-Cartier International Airport (YOW)45 min  ·  18.6 mi
Train
Ottawa Train Station20 min  ·  8.1 mi
Bus
Bus stop8 min  ·  3.3 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Hungarian, Arabic
Number of floors:
5
Number of rooms:
104
Former name
Holiday Inn Express & Suites Orleans Southwest

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review score
Based on 284 verified reviews
8.7/10
Great
89%
Recommend
Breakfast
8.4/10
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.5/10
Location
8.7/10
Paid Wi-Fi
8.1/10
Staff
9.0/10
Value for money
8.0/10
Pros
Clean room
Quiet location
Good breakfast
Cons
Rude staff
Guest reviews
based on 442 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Holiday Inn Express & Suites Ottawa East-Orleans By Ihg
Is there complimentary parking available for guests at the hotel?
10 February 2024
Yes, parking is complimentary for all hotel guests.
Can I bring my cats with me during my stay?
23 March 2024
Unfortunately, pets are not allowed in the hotel. Bringing an animal will incur a $250 fine.
Are there suites with two separate bedrooms available?
05 April 2024
Yes, two-bedroom suites are available within the hotel.
What type of specialty room options do you offer?
15 May 2024
A King Accessible room with a pull-out sofa is available as a specialty option.
What cleaning procedures are in place for guest rooms?
30 June 2024
The hotel employs IHG's Way of Clean Program, utilizing hospital-grade disinfectants for deep cleaning of rooms and public spaces.
Is it possible to have a crib in my guest room?
12 July 2024
Yes, a crib can be added to the room upon request.
Are there laundry facilities for guests to use?
24 August 2024
Yes, guests have access to coin-operated washer and dryer facilities located on the second floor.
What are the standard check-in and check-out times?
19 September 2024
Check-in begins at 15:00, and check-out is at 11:00.
Are adjoining rooms available for families or groups?
28 October 2024
Yes, adjoining rooms can be arranged, featuring a configuration of one king bed and two queen beds.
Do the guest rooms come equipped with balconies?
14 November 2024
Unfortunately, none of the rooms include balconies.
What is the deposit policy for cash or debit card payments?
21 December 2024
A deposit of $250 is required along with the room and tax charges. This deposit will be refunded upon check-out, based on the room's condition.
How far is the hotel from central attractions like the Canadian Tire Centre?
07 January 2025
The hotel is located about 6 kilometers from the Canadian Tire Centre, which is approximately a 5 to 7-minute drive.

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