Santa Clara Urban Hotel & Spa | Airport Hotel in Palma de Mallorca | Free Shuttle

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Key details

Hotel Overview

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Steps from the Old Town

Great

8.6

9.4

/10

3.4

4.3

Loved by Santa Clara Urban Hotel & Spa guests

Spacious rooms
Excellent service
Central location
Delicious breakfast
Friendly staff
Rooftop terrace

"Really liked the roof terrace which had great views of the city and was open until late."

Shona from United Kingdom

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"The room was overlooking the garden full of trees, it was sparkling clean and quiet in the hotel."

Joanna from Poland

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"Our room has exposed stone structure which was full of character."

FreshKim from Portugal

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Location

Santa Clara Urban Hotel & Spa is located in the old town of Palma de Mallorca, within a 5-minute walk from Palma beach, the cathedral, and the city center. Guests can explore shopping areas, designer boutiques, and local restaurants all situated nearby. The hotel's central location allows guests to immerse themselves in the historical charm of the city.

Rooms

The hotel offers a variety of rooms, blending historical charm with contemporary design. Each room is equipped with modern amenities to ensure a comfortable stay. Unique touches in room decor reflect the local culture of Mallorca.

Wellness

Santa Clara Urban Hotel & Spa includes a relaxing spa offering a range of treatments designed to rejuvenate. Guests can choose from various options that promote wellness and relaxation during their stay. The spa environment enhances the tranquil experience for every visitor.

Dining

The hotel invites guests to enjoy a delicious cocktail on the terrace, which offers captivating views of Mallorca. On-site dining options provide an opportunity to taste local flavors and international cuisine. Perfect for unwinding after a busy day of exploration.

Transportation

Guests benefit from a complimentary taxi service between the airport and the hotel, enhancing convenience during arrival and departure. This service adds an invaluable layer of ease for guests traveling to and from Palma de Mallorca. The hotel's commitment to guest comfort is evident in every detail.

Highlights

Location: old town of Palma de Mallorca

Wellness: relaxing spa

Dining: cocktail on the terrace

Transportation: Free airport-hotel taxi

Must-do experiences

Savor traditional 'ensaimada' at Forn de Sant Joan bakery.
Wander through the historic streets of Palma's old town, La Lonja.
Visit the stunning Catedral de Mallorca at sunset for breathtaking views.
Explore the hidden gem of the Arab Baths for a touch of history.
Stroll through Mercado de Santa Catalina for fresh local produce.

Location: Perfect

9.3/10Review score

Find the Hotel Location on the Map

Highlights from guests

Spa & LeisureRooftop Bliss

The rooftop pool area was amazing. Chilled atmosphere and great views made it the perfect escape.

Carlos from Spain

Review on

DiningBreakfast Paradise

The breakfast selection was incredible. Fresh juices, pastries, and local hams made each morning special.

Emily from England

Review on

Room FeaturesBalcony Views

Our room had a balcony. We enjoyed the sunset views every evening with a glass of wine.

Jean-Pierre from France

Review on

BathroomLuxury Shower

The bathroom was huge with a powerful shower. Perfect after a long day of sightseeing.

Kenji from Japan

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Double Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

435 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Superior Double Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Suite Garden View

2 persons

560 sq. feet

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Treatment room
Beauty treatment
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location & Directions

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Map view

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

City landmarks

Landmark

Sa Llotja

3000 ft

Square

Plaza Mayor

2100 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

4400 ft

Landmark

Avenida Jaime III

3500 ft

Public Building

Consolat de Mar de Palma

2500 ft

Gallery

Can Solleric

2200 ft

Landmark

Plaza Espana

4100 ft

Castle

Castell de Bellver

1.8 mi

Square

Placa Major

2100 ft

Museum

Museu Fundacion Juan March Palma

2400 ft

Landmark

Parc de la Mar

2000 ft

Landmark

Plaza del Olivar

3200 ft

Square

Placa de la Reina

2100 ft

Event hall

Palma Convention Centre

3700 ft

Park

Sa Feixina Park

4500 ft

Nearby

Church

Catedral de Mallorca

1400 ft

Palace

Royal Palace of La Almudaina

1700 ft

Church

Convent of Santa Clara

200 ft

La Rambla

1700 ft

Church

Santa Eulalia

1000 ft

Carrer de Can Serra

Arab Baths

700 ft

Museum

Fundacion Bartolome March Servera

1500 ft

Museum

Museum of Mallorca

500 ft

Church

Church of Sant Nicolau

1800 ft

Plaza de Juan Carlos I

Passeig des Born

1700 ft

Placa de la Porta del Camp

Porta del Camp square

1200 ft

Square

Placa de Cort

1500 ft

Calle de Can Serra 7

Banos Arabes

1700 ft

Placa de Sant Francesc

Monumento a Fray Junipero Serra

700 ft

Museum

Museu Diocesa de Mallorca

1000 ft

Restaurants

La Taberna del Caracol

400 ft

Carrer de Sant Alonso 2

Cafe Murada Ristorante & Pizzeria

1300 ft

Paseo Dalt Murada 2

Las Olas Bistro

800 ft

Calle Can Fortuny 5 Call Jewish Quarter Entrance

Serendipity

600 ft

Calle Sol 2

Il Porticato

1300 ft

Calle Ramon Llull 8

Can Joan de s'Aigo

1800 ft

Calle Baro de Santa Maria del Sepulcre 5

Sa Bodegueta

1200 ft

Carrer Sant Crist

Restaurante Osteria de Placa Sant Francesc

1000 ft

Placa Sant Francesc Nr. 2

Can Cera Gastro-Bar

1000 ft

Carrer del Convent de Sant Francesc 8

Bar Mezclarte

900 ft

Carrer de Sant Francesc

Explore Palma de Mallorca

Local Highlights

Catedral de Mallorca

5 minutes' walk

Gothic cathedral with stunning architecture and views. Free admission on Sundays, guided tours available.

Royal Palace of La Almudaina

7 minutes' walk

Historic royal palace offering a glimpse into Mallorca's past, featuring beautiful gardens and unique artifacts.

Sa Llotja

11 minutes' walk

Impressive Gothic building housing art exhibitions. Notable for its intricate stonework and vibrant cultural events.

La Rambla

6 minutes' walk

Bustling street famed for shops and cafes, perfect for strolling and experiencing local life and culture.

Beach Relaxation

11 minutes' walk

C'an Pere Antoni beach features soft sand and clear waters. Equipment rentals available, great for families.

Cycling Tour

5 minutes' drive

Guided cycling tours through scenic coastal paths. Rentals and booking can be arranged through local companies.

Parc de la Mar

8 minutes' walk

Lovely park ideal for picnics and leisurely walks, providing tranquil views of the sea and the cathedral.

Thrilling Water Sports

11 minutes' walk

Jet skiing and paddleboarding available at C'an Pere Antoni. Rentals are seasonal; ensure bookings are made in advance.

La Taberna del Caracol

2 minutes' walk

Cozy atmosphere with a focus on authentic Spanish tapas. Reservations recommended on weekends.

Serendipity

3 minutes' walk

Charming bistro known for Mediterranean dishes and homemade desserts. Vegetarian options available.

Cafe Murada Ristorante & Pizzeria

5 minutes' walk

Casual eatery offering pizza and pasta with a local twist. Popular for its outdoor seating and friendly service.

Il Porticato

5 minutes' walk

Fine dining with a modern edge, featuring farm-to-table dishes. Reservations are recommended for dinner.

Parc de la Mar Entertainment

8 minutes' walk

Hosts family-friendly events and open-air concerts during summer. Ideal for all ages and overall enjoyable ambiance.

Teatre Principal

12 minutes' walk

Historic theater offering a variety of performances including plays and concerts. Check the schedule for events.

Jazz Voyeur Club

10 minutes' drive

Intimate venue featuring live jazz sessions and vibrant nightlife. Perfect for music lovers and late-night fun.

Sala de Atarazanas

12 minutes' walk

Cultural hotspot with various events, including local art showcases and concerts. A hub for creativity and community.

How to Navigate the City

City Centre

Palma de Mallorca5 min · 1400 ft

Airports

Palma de Mallorca (PMI)14 min · 5.8 mi

Train

Palma Intermodal Station14 min · 3700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at EUR 30 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 17 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Swedish

Year renovated:

2007

Number of floors:

Number of rooms:

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Guests consistently praise the spacious rooms, some highlighting the lovely decor. The hotel enjoys a prime location for exploring the historic center of Palma, only a 5-minute walk from The Cathedral. While the breakfast buffet is often mentioned as offering high-quality items, a few guests found it rather basic for a hotel of this class.

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Review score

Based on 201 verified reviews

8.5/10

Great

89%

Recommend

Free Wi-Fi

9.5/10

Location

9.3/10

Paid Wi-Fi

6.2/10

Value for money

8.0/10

Pros

Helpful staff

Spacious room

Good location

Quality TV

Roof terrace

Cons

Small spa

Hard bed

Uncomfortable pillows

based on 671 reviews

4.5/5

Mark from United Kingdom

Single

double room

4 nights in November 2025

Reviewed:February 09, 2026

9/10

high quality breakfasttasteful design

the breakfast buffet offered high quality items and included everything one could want. the room decoration featured tasteful touches like exposed beams and mallorcan stone (a very nice design).

The soundproofing seemed weak. I could hear some noise from adjacent rooms.

0 Helpful

Walter from Germany

Single

Double Room

3 nights in November 2025

Reviewed:December 19, 2025

6/10

adequate stay with some drawbacks

inadequate air conditioningthin walls

the air conditioning was inadequate. the room became uncomfortably warm. thin walls allowed noise from adjacent rooms, disrupting sleep.

0 Helpful

Jacob from United Kingdom

Couple

Junior Suite

4 nights in November 2025

Reviewed:November 29, 2025

9.5/10

Really good City Stay

room upgraderooftop loungehelpful staffweak soundproofing

The hotel provided a complimentary upgrade to a lovely room. The rooftop lounge presented sea and cathedral views. The staff offered helpful advice regarding local attractions. I found the location to be excellent and right in the city center.

The soundproofing seemed weak. I received a call about the TV volume. The TV was not very loud. I stayed in a suite.

Dining

9/10

The breakfast included several local Mallorcan specialties. Staff at breakfast were attentive and offered prompt service. They provided helpful recommendations for restaurants nearby.

Service

10/10

Reception staff always provided excellent assistance. They offered transport advice and useful recommendations for both lunch and dinner spots. Staff members were amazingly friendly.

0 Helpful

Questions of the users

About Santa Clara Urban Hotel & Spa

What facilities can I expect to find at the spa, and is it expected to reopen by 10 November 2024?

10 November 2024

The spa offers various treatments and relaxation options, but the reopening date is currently not confirmed. It is advisable to check closer to your travel date for updates.

Are laundry services available at the hotel, and if so, how do they work?

20 December 2024

Yes, laundry services are provided. Guests can drop off their laundry at reception in the morning and receive it back cleaned the following day, excluding Sundays.

Is access to the spa and sauna complimentary for guests, or are there additional charges?

15 February 2025

Access to the spa and sauna is included in the room rate for hotel guests. Additional fees apply only for specific treatments, such as a one-hour relaxing massage priced at €52.

Are there any health precautions in place for check-in due to recent health guidelines?

18 March 2025

The hotel will adhere to all necessary precautions and safety protocols during check-in as required at the time of your visit.

Is late-night check-in an issue if arriving on a late flight from the UK?

5 January 2025

The reception desk is open 24 hours, so late-night check-in should not pose a problem for guests arriving after midnight.

Is there a nearby bus station for early morning trips to the airport?

22 February 2025

Yes, there is a bus stop approximately 400 meters from the hotel that provides service to the airport.

Does the room rate include breakfast, or is it an additional charge?

30 March 2025

Guests can typically choose a rate that includes breakfast. It's worth confirming at the time of booking to ensure your preferences are met.

How far is the nearest sandy beach from the hotel?

10 January 2025

The nearest sandy beach is just a 5-minute walk away, making it easily accessible for guests.

Are there any fees associated with using beach towels during my stay?

14 April 2025

There is no charge for using beach towels, so guests can enjoy their time at the beach without any added costs.

Can I arrange for parking at the hotel, and what are the options?

2 May 2025

Parking options include free public parking about a 6-8 minute walk away or a garage located 200 meters from the hotel at €25 per night. Guests can drive to the hotel to drop off luggage before parking.