The Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photo
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From162US$ /night
Check-in
10May2026Select date
Check-out
11May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
-
Close to the commercial heart
Great
8.6
8.8
/10
2.0
/5

Location

The Cloud One Hamburg-Kontorhaus sits centrally located in Hamburg's historic Kontorhaus district, just steps from the main train station. Key attractions such as the Elbphilharmonie concert hall and the Miniatur Wunderland are within walking distance. Guests have easy access to public transport, making it simple to explore the vibrant city.

Dining

Breakfast at the hotel includes locally sourced honey and cheese from a World Cheese Award winner, offering a taste of Hamburg's culinary delights. In the evening, the rooftop terrace provides an opportunity to enjoy local beer alongside panoramic views of the city. The hotel emphasizes local flavors, contributing to an authentic dining experience.

Rooms

The hotel offers a range of first-class rooms from spacious double rooms to cozy single rooms, accommodating various guest needs. Some rooms provide views of the Hamburg harbor or Alster lake, showcasing the city's beauty. Each room is refreshed regularly to ensure a comfortable stay.

Family-Friendly Amenities

Children are welcomed at the hotel, which includes resources for families traveling with kids. The staff is available around the clock to assist families with recommendations for local attractions. The hotel also provides bicycle rentals, allowing families to explore Hamburg together at their own pace.

Business Facilities

The hotel serves as a convenient option for business travelers, with its proximity to the main train station and trade fair venues. The central location allows easy access to important business districts in Hamburg. The staff can assist with local business inquiries, ensuring a seamless experience for business guests.

Highlights

Location: Kontorhaus district, 5 min to Elbphilharmonie

Dining: Rooftop terrace with local beer

Rooms: Spacious double rooms with harbor views

Child-Friendly: Bicycle rental service available

Must-do experiences

  • Savor traditional Labskaus at Restaurant Old Commercial Room.
  • Visit Miniatur Wunderland, the world's largest model railway.
  • Stroll through the historic Speicherstadt for stunning architecture.
  • Explore the vibrant St. Pauli district for nightlife and live music.
  • Discover fresh produce at the famous Isemarkt on Tuesdays and Fridays.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Double Room Terrace
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
205 sq. feet 
1 King-size bed
Shower
Heating
Standard King Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Dining

  • Snack bar
  • Bar/ Lounge area

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location & Directions

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Map view
Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Nearby
Fischertwiete 2
Speicherstadt and Chilehaus with Kontorhaus District
900 ft
Church
St. Peter's Church
800 ft
Church
St. Catherine's Church
1400 ft
Mall
Town Hall
1800 ft
Alter Wandrahm 4 Speicherstadt
Dialog in the Dark
2000 ft
Messberg 1
CHOCOVERSUM Chocolate Museum
1300 ft
Shopping Area
Europa Passage
1500 ft
Altstadt
Cremon
1300 ft
Adolphsplatz
Hamburg Stock Exchange
2000 ft
Church
Hauptkirche St. Jacobi
700 ft
HamburgGermany
Moenckebergstrasse Shopping
1100 ft
HamburgGermany
Monckebergstrasse
700 ft
Restaurants
Perle Restaurant
900 ft
Hopfensack 26
Mi-chii
400 ft
Kleine Reichenstr. 1
Burgerlich
300 ft
Gaensemarkt 43
Brooklyn Burger Bar
800 ft
3 Alter Fischmarkt
Sausalitos Hamburg
700 ft
Burchardplatz - Im Chile Haus B Fischertwiete 2 20095 Hamburg
Einstein City
900 ft
Schopenstehl 32
Herr Kwong
600 ft
Burchardstr. 16
Groninger
1600 ft
Willy-Brandt-Str. 47
Explore Hamburg
Local Highlights near The Cloud One Hamburg-Kontorhaus
Top Attractions
Activities
Dining
Entertainment
Miniatur Wunderland
Miniatur Wunderland
16 minutes' walk
Exquisite miniature world featuring incredible detail and realistic landscapes. Perfect for families and model enthusiasts.
Hamburger Kunsthalle
Hamburger Kunsthalle
9 minutes' walk
One of Germany's most important art galleries, showcasing works from various eras, including contemporary art and classical pieces.
Elbphilharmonie Hamburg
Elbphilharmonie Hamburg
25 minutes' walk
A stunning concert hall known for its distinctive architecture and stunning views of the Elbe River. Guided tours are available.
Speicherstadt and Chilehaus
4 minutes' walk
Historic warehouse district with breathtaking architecture. Ideal for a leisurely stroll and capturing impressive photos.
Kayaking in the Port of Hamburg
12 minutes' drive
Exciting kayaking tours available to explore the iconic Port of Hamburg. Rentals and guided tours offered for all skill levels.
Lohsepark Relaxation
9 minutes' walk
Peaceful park providing green spaces and walking paths. A perfect spot for reading, relaxing, or enjoying a picnic after a busy day.
Burgerlich
Burgerlich
1 minute' walk
Casual burger joint with gourmet offerings and a lively atmosphere. Signature dishes include the classic cheeseburger and sweet potato fries.
Perle Restaurant
Perle Restaurant
4 minutes' walk
Unique fusion cuisine with a focus on local ingredients. Cozy ambiance, ideal for couples or business dinners. Reservations recommended.
HafenCity's Summer Open-Air Concerts
16 minutes' walk
Lively summer concerts set along the waterfront, featuring local artists. Family-friendly atmosphere with food stalls and activities.
Reeperbahn Nightlife
30 minutes' walk
Famous nightlife district with diverse bars and clubs. Offers eclectic music styles and vibrant late-night entertainment.
How to Navigate the City
City Centre
Hamburg8 min  ·  2000 ft
Airports
Hamburg (HAM)19 min  ·  7.5 mi
Hamburg Finkenwerder (XFW)33 min  ·  13.4 mi
Train
Hamburg Central Station10 min  ·  2700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.50 per person per day. 
Pets
Pets are allowed on request.
Number of rooms:
443

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review summary
Based on recent reviews
Powered by AI
The Cloud One Hamburg-Kontorhaus is favored for its modern and elegant ambience, with a stylish lobby bar and a rooftop bar where guests enjoy creative cocktails. Its central location, close to the Hauptbahnhof, Speicherstadt, and a U-bahn stop, offers easy access to attractions, shops, and restaurants. The breakfast receives praise for its huge variety, though some guests have found the breakfast area and seating insufficient for the number of guests. Many appreciate the cozy and comfortable rooms with king-size beds.
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Review score
Based on 4670 verified reviews
8.4/10
Great
91%
Recommend
Location
9.4/10
Comfort
9.0/10
Paid Wi-Fi
6.8/10
Breakfast
7.8/10
Pros
Central location
Clean room
Comfortable bed
Helpful staff
Quiet room
Cons
No parking
Soft pillows
Guest reviews
based on 4670 reviews
8.4/10
based on 10113 reviews
8.6/10
joseph from canada
Single
standard king room
3 nights in November 2025
|
Reviewed:February 07, 2026
6/10

underwhelming stay

limited spacefour hangers
i was quite disappointed with a few aspects of my stay. there were no tea or coffee making facilities in the room which i really missed. the lack of a mini fridge was also inconvenient. i had very limited hanging space for my clothes, only four hangers were available.
0 Helpful
george from united kingdom
Single
standard queen room
3 nights in November 2025
|
Reviewed:February 02, 2026
9.0/10

convenient stay!

comfy bedsconvenient locationfree storage
the hotel is right on top of an u-bahn station, so getting around was easy. my room had comfy beds and was nicely decorated. the luggage storage after checkout was free, a useful service.
The standard room felt small, with limited clothes hanging space. It was difficult for two people to move around comfortably.
Facilities
9/10
The hotel includes a modern interior with stylish decor. The lobby area is quite inviting and well-kept. i especially enjoyed using the rooftop bar, it provided nice views. but the gym had limited equipment.
Dining
8/10
the rooftop bar offered beautiful cocktails with great views. i had a few drinks, i enjoyed watching the sunset. breakfast had many options, but it could be better.
Service
9/10
The front desk staff were cute and professional. They helped with all my inquiries. some staff members were very helpful and friendly, i appreciated that a lot. check-in and checkout processes were efficient.
Location
10/10
the location is superb with a subway station right next to the hotel. many places are within walking distance, that includes restaurants and shops. this made exploring the city quite convenient.
0 Helpful
|
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Joseph from Canada
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:February 02, 2026
9.3/10

modern hotel with a great location

helpful staffexcellent loungesmall rooms
the location is great. the rooms are very clean. the staff were helpful. the ground floor lounge was excellent.
the rooms were a bit small. there was no fridge. i missed having a gym at the hotel.
Dining
9/10
the breakfast area was fantastic. the breakfast had a huge variety of food. cocktails were excellent. the bar at reception was very suitable for working or having a drink.
Rooms
9/10
the rooms were well-equipped. the bed was very comfortable. our room had terraces out on top of a roof. the rooms were modern. each room was very clean.
Facilities
9/10
the lobby and bar area looked beautiful. the rooftop was very nice. there is a parking garage available. wifi is excellent throughout the hotel.
Service
10/10
the staff was very helpful and friendly. they guided us to a public parking garage a short walk from the hotel. the staff always had a smile. i was lent an umbrella during the rain.
0 Helpful
|
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Avery from Canada
Single
standard queen room
3 nights in November 2025
|
Reviewed:January 30, 2026
6/10
small roomno water
The room i had was small. It felt almost claustrophobic. trying to maneuver around with luggage was a real challenge. also, there wasn't even complimentary water provided in the room, pretty annoying given the price i paid. i had to buy water from the bar!!!
0 Helpful
Daniel from United Kingdom
Single
Standard Queen Room
4 nights in November 2025
|
Reviewed:January 21, 2026
9/10

stylish stay

creative drinksquiet locationgood ambience
the sky lounge provided creative drinks i enjoyed. i found the location provided good access to attractions shops and restaurants. the hotel offered a good ambience
0 Helpful
Cameron from Canada
Single
Standard Queen Room
3 nights in October 2025
|
Reviewed:December 15, 2025
9/10

stylish stay

immaculate hotelexcellent locationwatery egg
the room was designed well. it was new and immaculate in general. staff immediately mailed the headphones i had forgotten in the room.. that was great. the location is excellent.
the breakfast was expensive at 24 euros each and you'd be expecting to eat at a proper table with table service and a luxurious breakfast. in reality it's a buffet with watery scrambled egg. there are so little places to eat as it is around the bar and lounge area.
Facilities
9/10
the hotel has a beautiful lobby with well-chosen furniture and lighting. there are paintings and accessories. everything is in a stylish atmosphere so you just want to stay there and relax. the rooftop bar is great.
0 Helpful
|
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Questions of the users
About The Cloud One Hamburg-Kontorhaus
Is there a parking option available if I drive to Hamburg?
10 November 2024
Parking is available at Hopfensack 17, Hamburg, for 22,00 EUR per 24 hours, but reservations cannot be made in advance.
Can I add breakfast to my stay upon booking?
15 September 2024
Breakfast is not included in the room rate, but it can be added for 24,50 EUR per day per person.
What are the breakfast serving hours during weekdays and weekends?
22 July 2024
Breakfast is served from 6:00 AM to 10:00 AM on weekdays and from 7:00 AM to 11:00 AM on weekends.
Are there any smoking rooms available at the hotel?
18 August 2024
The hotel does not offer smoking rooms. Smoking is permitted only in designated outdoor areas.
I am traveling with a small dog. Is there a fee for bringing my pet?
5 October 2024
Dogs are welcome, and there is a fee of 15,00 EUR per night for bringing a pet.
Is it possible to check in early if I arrive in the morning?
12 December 2024
While early check-in cannot be guaranteed, luggage storage is available at reception if your room is not ready.
What type of power outlets are available in the hotel?
3 January 2025
In Germany, the standard outlet type is Type F.
Are cats allowed at the hotel?
25 March 2025
Unfortunately, cats are not permitted in the hotel.
What local specialties can guests enjoy at breakfast?
30 April 2025
Breakfast includes local delights such as honey from Hamburg bees and cheese from an award-winning producer.
Is there a rooftop bar or terrace for guests to enjoy?
21 May 2025
Yes, the hotel features a rooftop terrace where guests can unwind and enjoy local beers with a city view.

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Rooms and Guests2 Guests, 1 Room