Is there complimentary parking available at the hotel?
12 November 2024
Yes, free parking is provided on-site for guests.
75 photos
Best Western New Kent Hotel, Newcastle upon Tyne
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Key details
Hotel Overview
127 Osborne Road, Jesmond,
Newcastle upon Tyne,
United Kingdom,
NE2 2TB,
Tyne and Wear
- Close to the city center
Very good
7.8
7.9
3.0
3.9
Loved by Best Western New Kent Hotel guests
"The hotel is situated in a quiet suburb with peaceful parks, but there are also quite a few restaurants and bars nearby."
"The breakfast are great and the rooms are clean and well maintained."
"Excellent Indian restaurant attached to the hotel."
Location
Best Western New Kent Hotel is located in Jesmond, a suburb of Newcastle upon Tyne. Guests can access trendy shops, cafes, and the
Dining
The hotel's dining option,
Rooms
Traditionally designed bedrooms provide a relaxing environment for both business travelers and tourists. The hotel offers family rooms where children 12 years and under stay free when sharing with two full-paying adults. Interconnecting rooms are available to accommodate larger groups or families.
Parking and Accessibility
Free parking is available on-site for guests, accommodating up to 15 vehicles. The hotel is conveniently located within 3 miles of the A1(M) motorway and just 7 miles from Newcastle Airport. Public transport is accessible with the Metro station only a 10-minute walk away.
Family-Friendly Amenities
Children can enjoy a
Highlights
Location: popular suburb of Jesmond
Dining: delicious Indian street food
Rooms: Family rooms with interconnecting options
Parking: Free parking on site
Must-do experiences
- Stroll through Ouseburn Valley to find vibrant street art.
- Savor a delicious stottie cake at Stottie Cake Shop on Heaton Road.
- Visit the Seven Stories National Centre for Children's Books nearby.
- Take a walk along the Quayside at sunset for stunning views.
- Explore the historic Baltic Centre for Contemporary Art.
View all
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Cozy Double Room Non-Smoking
2 persons
120 sq. feet
1 Double bed
room details
Standard Single Room Non-Smoking
2 persons
100 sq. feet
1 Single bed
room details
Standard Double Room Non-Smoking
2 persons
140 sq. feet
1 Double bed
room details
Standard Twin Room Non-Smoking
2 persons
155 sq. feet
2 Single beds
room details
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View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
Services
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Garden area
Room features
- Terrace
- Tea and coffee facilities
Media
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At Best Western New Kent Hotel, dining options offer a delightful blend of authentic flavors and a welcoming atmosphere. Whether indulging in traditional Indian dishes or relaxing with drinks in a cozy setting, there's an inviting experience awaiting every guest.
Location & Directions
127 Osborne Road, Jesmond,
Newcastle upon Tyne,
United Kingdom,
NE2 2TB,
Tyne and Wear
Map view
127 Osborne Road, Jesmond,
Newcastle upon Tyne,
United Kingdom,
NE2 2TB,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.7
mi
Market
The Quayside
1.7
mi
Museum
The Great North Museum
1.2
mi
Park
Jesmond Dene Park
3900 ft
Museum
Discovery Museum
1.9
mi
Museum
Victoria Tunnel
1.4
mi
Market
Grainger Market
1.6
mi
Night club
Newcastle Castle
1.8
mi
Museum
Life Science Centre
2.0
mi
Cinema
Tyneside Cinema
1.5
mi
Landmark
Town Moor, Newcastle upon Tyne
1.1
mi
Gallery
Baltic Centre for Contemporary Art
1.7
mi
Monument
Grey's Monument
1.5
mi
Park
Exhibition Park
1.1
mi
Gallery
The Biscuit Factory
1.3
mi
Gallery
Laing Art Gallery
1.4
mi
Bridge
The Tyne Bridge
1.8
mi
Park
Leazes Park Lion Sculture
1.4
mi
Event hall
Newcastle Mansion House
4300 ft
Landmark
Grey Street
1.6
mi
Landmark
Grainger Town
1.5
mi
Museum
Seven Stories
1.4
mi
Park
Paddy Freeman's Park
4900 ft
Landmark
Downtown shopping
1.3
mi
Stadium
St James' Park
1.5
mi
Farm
Ouseburn Farm Charity Ltd
1.4
mi
Square
The Blue Carpet
1.4
mi
Gallery
Hatton Gallery
5300 ft
Zoo
Pets Corner
2600 ft
Nearby
Church
Jesmond Church Of St Hilda
1700 ft
Restaurants
Nudo Sushi Box
1100 ft
3 Acorn Road Jesmond
Chucho's
1000 ft
36 Acorn Rd
Francesca's
2200 ft
Manor House Road
La Nonna
2100 ft
38-42 Grosvenor Road
Bar Blanc
1800 ft
38-42 Osborne Road
M And M Takeaway
1000 ft
6 Cavendish Road Jesmond
Pink Lane Bakery
4300 ft
40 Pink Lane
Explore Newcastle upon Tyne
Local Highlights Near Best Western New Kent Hotel
How to Navigate the City
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP12 per person per day.
Pets
Pets are not allowed.
Languages
Hungarian, Greek
Number of rooms:
32
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Great location
Comfortable bed
Smooth check-in
Cons
Uneven floor
Poor shower pressure
Deteriorated ceiling
Guest reviewsbased on 659 reviews
James from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:January 03, 2026
8.5/10
solid stay near local spots
clean roomgood showeravailable bar
the room felt really clean and it had a tidy setup. i appreciated the bathroom and a good shower was available. i liked that the hotel had a bar open in the evenings and a cooked breakfast was on offer with a variety of cereals. i also saw a nice indian restaurant was right next to the hotel.
the milk provided in my room for tea was limited to a single small pot.
Service
9/10
the reception area was well kept and organized, with staff present at the desk during my check-in and check-out. i observed they were actively assisting guests with inquiries and providing directions to nearby amenities.
Dining
8/10
the breakfast area included a selection of pastries, cereals, and fruit, i observed a chef actively preparing omelets and other egg dishes to order. the adjacent indian restaurant seemed quite popular, many people enjoyed their meals there.
0 Helpful
|
Riley from Australia
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:December 13, 2025
9.0/10
Fantastic Stay!
friendly staffexcellent locationclean hotelpresented hotel
The staff members were friendly and accommodating. I found the location to be excellent. A lot of restaurants are very close to the hotel. The hotel was beautiful, very clean and presented well.
The Wi-Fi connection was very poor so I used my phone data.
Dining
9/10
Breakfast was served by a friendly lady. Alternative requests made to the menu were catered to happily. The breakfast room was freshly decorated to a high standard!!!
Facilities
8/10
A bar is available at night. The hotel is located close to the metro and shops. The location is perfect for walkers, about 35 minutes away from the city centre.
Service
10/10
Staff were super. They were helpful and made the transition easy. Reception is open 24/7. The receptionist was always able to help and advise, which I appreciated.
Location
9/10
The location was safe. It is very picturesque and offers easy access. The hotel is in a quiet area. It is also a great location for easy access to the Hoppings fair.
Rooms
9/10
The room was super clean and spacious. The bathroom was super clean with lots of plush, fluffy towels. The shower was powerful, and gel and shampoo were available in the bathroom.
0 Helpful
|
Evelyn from United Kingdom
Single
standard double room
3 nights in October 2025
|
Reviewed:December 06, 2025
9.0/10
lovely stay
friendly servicedelicious foodfresh decorationfluffy towels
breakfast featured friendly service and delicious food. staff happily accommodated alternative requests to the breakfast menu. the breakfast room was freshly decorated to a high standard. our bathroom was super clean and stocked with many plush, fluffy towels.
during my stay, i found that soundproofing between rooms could be improved to minimize disturbances.
Rooms
9/10
the standard double room featured a large bay window providing ample natural light. a bathroom window also allowed additional light. the room was clean, and the bed offered substantial comfort
Facilities
8/10
the hotel location provides easy access to shops, bars, and restaurants nearby. transportation to the city centre is convenient with a bus stop located directly outside. the hotel is near to the metro line.
Service
10/10
i found the staff both pleasant and helpful. they were courteous during every interaction. alternative requests were catered for with a smile. the reception provided simple check-in and check-out processes.
0 Helpful
|
Emily from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:December 06, 2025
8.5/10
Amazing stay in Jesmond!
great locationfriendly staffexcellent travel linksconvenient restaurant
The location was great. There is a restaurant conveniently downstairs, and the central location made getting around so simple! The staff were very friendly and helpful. This made checking in easy. The travel links were excellent, with easy access to the city center. I found some lovely bars nearby, so there was plenty to do!
The pillows felt a little flat. though the mattress was very comfortable.
Facilities
9/10
Onsite parking is available. You just need to give reception your car details! There are shops, bars, and restaurants nearby. This ensures you have everything you need close by!
Rooms
8/10
My room was good value and very clean! The room was well maintained. This. I also thought the bathroom was excellent. This enhanced my visit!
0 Helpful
|
Hannah from United Kingdom
Single
Standard Twin Room
5 nights in October 2025
|
Reviewed:November 11, 2025
9/10
desk staffgood breakfastbay window
the desk staff was very friendly. i found the breakfasts very good. the room had a bay window offering lovely views of st george's park and the church.
The carpets need replacing, especially in high traffic areas. they were hoovered regularly.
0 Helpful
guy from united kingdom
Single
standard double room
3 nights in August 2025
|
Reviewed:October 31, 2025
9.0/10
lovely stay near the hospital
comfortable bedhelpful staffpoor wi-fi
The bed proved quite comfortable. the restaurant was good. and the location was close to the hospital. the staff exhibited a lovely demeanor throughout my stay. I found them helpful. i greatly appreciated their assistance with directions.
the wi-fi connection was not great. i ended up using my phone data most of the time. breakfast seemed a bit overpriced to me.
Rooms
9/10
The room included a comfortable double bed, alongside adequate space for luggage and personal belongings. I liked the decor, it felt clean and modern. the provided television had a good selection of channels. lighting was adequate for both relaxation and work.
Facilities
8/10
The hotel features an indian restaurant. the on-site parking is limited, but the staff arranged on-street parking permits . I found this a big help! breakfast is available each morning in the breakfast room, with a selection of hot and cold items.
Location
10/10
The hotel boasts an excellent location. it is a convenient drive to the freeman hospital. It only took me five minutes. plenty of local shops and restaurants are nearby. That was very useful for grabbing quick meals and supplies.
Service
9/10
the check-in process was smooth, and the staff were very helpful and polite. reception was very efficient. when i requested information on local transport, they provided detailed directions and bus schedules. i really appreciated it.
0 Helpful
|
Questions of the users
About Best Western New Kent Hotel
Do all accommodations feature a private bathroom?
20 December 2024
Yes, every room is equipped with an ensuite bathroom.
Can you confirm if cooked breakfasts include a full English option?
5 January 2025
Yes, a full English breakfast is offered to guests.
Is there a television available in the guest rooms?
8 February 2025
Yes, all rooms come with a television.
What time does breakfast service start and end?
15 March 2025
Breakfast is served from 7 AM to 9:30 AM on weekdays and from 8 AM to 10 AM on weekends.
Can I stay in a double room with my infant instead of a family room?
22 April 2025
Yes, you can book a double room. Please note to mention your infant in the booking notes for regulatory purposes.
What are the check-in hours? Is there a specific time to arrive?
10 May 2025
Check-in is from 3 PM onwards. While it's best to arrive before midnight, reception is available 24 hours.
Is it possible to bring a pet to the hotel and are there any associated fees?
17 June 2025
Pets are welcome for a charge of £15.00 per stay. Please ensure that your dog has its own bed.
Can luggage be stored at the hotel before check-in?
3 July 2025
Yes, arrangements can be made to leave your bags at the hotel before check-in time.
Is there free Wi-Fi available for guests?
12 August 2025
Yes, complimentary Wi-Fi is provided throughout the hotel.
What is the closest public transportation option to access nearby beaches?
30 September 2025
The metro can take you to the beach and it takes about 20 minutes from the hotel.Next best alternative
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