Name: Mercure London Heathrow Airport, Hillingdon
Address: Shepiston Lane Hayes Middlesex, Hillingdon, Greater London, UB3 1LP
Price range: US$59+
Rating: 6.0

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Mercure London Heathrow Airport Hillingdon Exterior photo

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Key details

Hotel Overview

Shepiston Lane Hayes Middlesex, Hillingdon, UB3 1LP

Near Stockley Road Lake

Nice

6.0

/10

3.0

Loved by Mercure London Heathrow Airport guests

Generously sized family room

Free parking

Kind staff

Delicious food

"The family room was very generously sized and equipped, and we were very comfortable."

Ruth B from United Kingdom

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"Restaurant food and drink was delicious and the staff attentive and helpful..also resonably priced."

Ian Rolfe from Australia

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"Hotel catered well for the mix of families visiting the nearby Lego land park and for business client passing through the airport."

Iain H from United Kingdom

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4-star convenience near Heathrow Airport

Accommodation

Mercure London Heathrow Airport offers 184 well-appointed guest rooms, designed to meet the needs of travelers. The hotel provides Standard and Privilege rooms, allowing guests to select their desired level of comfort. Privilege rooms include access to complimentary refreshments and an espresso machine.

Dining

The hotel features the Brasserie Restaurant, which serves a variety of regional and international dishes for breakfast, lunch, and dinner. Guests can unwind at the bar with a selection of beverages and light snacks. Room service is also available for those who prefer to dine in comfort.

Location

Conveniently located just 3 miles from Heathrow Airport, the hotel offers quick access to major transportation routes. The hotel is also within close proximity to attractions such as Windsor Castle and Legoland. A complimentary shuttle service to the airport is available for added convenience.

Business Facilities

The hotel hosts 7 meeting rooms, totaling 1376 square feet of versatile event space. High-quality audio-visual equipment is available to support presentations and meetings. Business travelers can enjoy flexible room configurations to accommodate various event types.

Leisure and Amenities

Guests can relax in the Fitness Center, equipped with modern exercise machines. Additionally, the hotel offers onsite parking for guests traveling by car. The hotel's 24-hour reception ensures assistance is available around the clock.

Highlights

Accommodation: 184 well-appointed guest rooms

Dining: Brasserie Restaurant

Business: 7 meeting rooms

Location: 3 miles from Heathrow Airport

Must-do experiences

Sample Heathrow's famous fish and chips at The Fox Inn nearby.
Explore the beautiful Harmondsworth Great Barn, a local historical gem.
Visit the London Motor Museum for a quirky look at classic cars.
Take a stroll through the charming Colne Valley Regional Park.
Enjoy a picnic at the picturesque Fray's River near the hotel.

Find the Hotel Location on the Map

Highlights from guests

Guest ParkingEasy Parking

Free parking made our Legoland trip stress-free. Plenty of spaces were available, a real bonus near the airport.

Rajesh from India

Review on

DiningDelicious Value

The restaurant offered good value. A wide variety of foods meant there was something for everyone at breakfast.

Mei Ling from China

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Room FeaturesGenerous Space

The family room was generously sized and well-equipped, ensuring a very comfortable stay for everyone.

Hans from Netherlands

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BathroomAwesome Shower

The shower was excellent, powerful, and refreshing. Toiletries were provided and were of high quality.

Isabelle from France

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Check-in/ Check-out

Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

General

Non-smoking property
Free internet access
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
ATM/Cash machine

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Refrigerator

Services

Airport shuttle
24-hour room service
Car hire
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Game room

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Refrigerator

Media

Flat-screen TV
Cable/ Satellite television
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure London Heathrow Airport, dining options celebrate international flavors in a modern setting. With both indoor and outdoor spaces, the venue caters to every palate, from light bites to hearty dishes, inviting guests to indulge in comfort while soaking in a vibrant atmosphere.

Borders
International
Ambiance
A modern, open plan restaurant featuring inviting dark tables and cozy banquette seating, perfect for relaxed conversations and hearty meals.
Key Offerings
Savor a diverse range of dishes from light fare to hearty favorites like bangers and mash, roasted butternut risotto, and chicken korma, all priced between £12 and £15. Enjoy cocktails from the bar to cap off the experience.
Reservation
no
Open for breakfast and dinner

Location

Shepiston Lane Hayes Middlesex, Hillingdon, UB3 1LP

Explore Hillingdon

Local Experiences Near Mercure London Heathrow Airport

London Motor Museum

16 minutes' walk

A fascinating collection of classic cars and memorabilia. Guided tours available on weekends, showcasing automotive history.

Cranford Park

25 minutes' walk

A local park featuring beautiful gardens, historic architecture, and walking trails ideal for a leisurely afternoon.

Airport Bowl

20 minutes' walk

Bowling alleys and arcade games provide fun for families and friends. Book in advance for weekends to secure your spot.

Hounslow Heath

10 minutes' drive

A large nature reserve perfect for walking or cycling. Enjoy serene landscapes, ideal for relaxation or a revitalizing outdoor experience.

The White Hart

10 minutes' walk

Traditional English pub atmosphere with classic fare. Signature dishes include hearty burgers and Sunday roasts; reservations recommended.

The Viceroy

5 minutes' drive

Elegant Indian restaurant known for its diverse menu, including vegetarian options. Authentic flavors and a warm ambiance await guests.

Virtual Aviation

20 minutes' walk

Flight simulation experience offering excitement for aviation enthusiasts. Perfect for families and individuals looking for unique fun.

Hayes Central Mosque

25 minutes' walk

A place of worship with open days for visitors. Cultural tours help guests understand the community's values and traditions.

How to Navigate the City

City Centre
Hillingdon 11 min · 3000 ft
Airports
London Heathrow (LHR) 7 min · 2.9 mi
London City (LCY) 58 min · 23.7 mi
Train
Heathrow Central Railway Station 5 min · 2.0 mi
Heathrow Terminal 4 Railway Station 7 min · 2.6 mi
Underground
Hatton Cross 5 min · 2.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of GBP14.95 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Portuguese, Romanian, Polish, Hindi

Number of rooms:

184

Former name

Comfort Hotel Heathrow

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Guests often appreciate the spacious rooms available at the Mercure London Heathrow, and the hotel's proximity to Heathrow Airport is a definite plus for many, with the nearest station a reasonable walk away. Some rooms feature large TVs for added entertainment. The breakfast offers a variety of options, and the restaurant includes a comfortable seating area. While a few guests have noted issues such as the hotel charging extra for parking, overall, the hotel provides a convenient location and comfortable stay.

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Review score

Based on 300 verified reviews

5.3 /10

Guest rating

43 %

Recommend

Breakfast

6.7/10

Paid Wi-Fi

7.0/10

Pros

Friendly staff

Comfy bed

Good food

Easy booking

Cons

Filthy bathroom

Terrible soundproofing

Small room

based on 1314 reviews

3.5/5

Nicholas from United Kingdom

Business traveller

standard twin room

3 nights in October 2025

Reviewed: January 03, 2026

6/10

staff disinterest expensive taxi

the breakfast was acceptable. it had several options, though nothing particularly stood out.

I found the lack of interest from the reception staff concerning. when i asked for extra information, i felt i had to really press them. my welcome consisted of a signature request and a room number, leaving me to figure out everything else. A shuttle bus would definitely improve access, considering the expensive taxi fares to and from the airport.

0 Helpful

Eva from Germany

Business traveller

Deluxe King Room

3 nights in November 2025

Reviewed: January 03, 2026

9/10

comfortable seating great service quick response

The restaurant was big and included a comfortable seating area , ideal for a quiet business meeting. Staff delivered great customer service because they were pleasant and courteous. The restaurant staff responded quickly to any query or request that I had.

The hotel charges extra for parking , which I think is a bit much.

0 Helpful

Bob from United Kingdom

Business traveller

Standard Queen Room

3 nights in November 2025

Reviewed: December 30, 2025

8.5/10

Convenient Stay Near the Airport

essential shop helpful staff shuttle service

The hotel has a 24/7 shop that stocks essentials, including drinks. I found the staff were helpful and efficient . The location is good. It provides convenient access after a long flight. The hotel offers a shuttle service to the airport.

I found the room was cold because the window was open upon arrival. It required some time to warm up.

Service

9/10

The reception staff demonstrated efficiency during check-in, and they answered queries promptly. The staff at the restaurant offered active service. Requests were handled with professionalism, and i felt well-attended. The manager seemed polite and knowledgeable.

Facilities

8/10

The hotel features a large restaurant that includes comfortable seating. The 24/7 shop offers convenience. The airport shuttle adds to the hotel's appeal, and it can improve your travel plans. Parking spaces are available .

0 Helpful

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