9Hotel Mercy | Rooftop Bar & Castle Views

Name: 9Hotel Mercy, Lisbon
Address: Rua Da Misericordia 76, Lisbon, Lisbon District, 1200-273
Price range: US$100+
Rating: 8.3

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Key details

Hotel Overview

Rua Da Misericordia 76, Lisbon, 1200-273

Close to the historic old town

Great

8.3

8.7

/10

4.2

4.3

Loved by 9Hotel Mercy guests

Central location

Helpful staff

Clean room

Great views

"The rooftop bar has the most gorgeous view not to mention the cocktails."

Nicktowers from United Kingdom

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"The room was quite large with high ceilings which was very nice."

Eliseo

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"The rooftop bar has great views over Lisbon and is definitely worth going to for a drink."

Michael F

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4-star luxury in the bustling Bairro Alto

Rooms and Suites

9Hotel Mercy offers 47 rooms and suites designed by architect Miguel Saraiva, with options ranging from Classic to luxurious Suites. Rooms incorporate black and golden tones, accented by velvet and natural silk, fostering a unique blend of artistry and comfort. Select suites include private terraces, presenting stunning views of Lisbon's historic skyline.

Dining Experience

The Carnal Gastrobar on-site merges food, drink, music, and art, creating a distinctive dining atmosphere. Guests can enjoy a diverse menu featuring tacos, quesadillas, and antojitos, all presented on unique hand-painted stoneware. A complimentary breakfast buffet is available, catering to various dietary preferences.

Panoramic Rooftop Bar

The rooftop bar, located on the sixth floor, offers panoramic views of Lisbon, including landmarks like the São Jorge Castle and the Tagus River. It welcomes guests from April to November, allowing them to relax with a glass of wine or cocktail amid breathtaking sunsets. This unique setting serves as a gathering point for both socializing and unwinding.

Business Facilities

9Hotel Mercy accommodates business travelers with a dedicated coworking space, providing a table for focused work or meetings. The hotel also features a meeting room with a capacity for 18 individuals, ideal for small corporate events. High-speed broadband WiFi is available throughout the establishment.

Family-Friendly Amenities

The hotel includes amenities tailored for families, such as baby cots and highchairs upon request. Children aged 3 to 12 years benefit from a reduced-price breakfast, ensuring a cost-effective stay. The hotel provides a selection of children's books and 'child-friendly' welcome amenities to entertain younger guests.

Highlights

Location: Near Bairro Alto and Praça Luís de Camões

Rooms: 47 uniquely designed accommodations

Dining: Carnal Gastrobar with hand-painted stoneware menu

Rooftop: Panoramic views of Lisbon

Business: Meeting room for 18 persons

Family: Reduced-price breakfast for children

Must-do experiences

Savor Pastéis de Nata at Pastéis de Belém for a sweet delight.
Explore the LX Factory for street art and unique shops.
Visit the Calouste Gulbenkian Museum for stunning art collections.
Take a tram ride on the iconic Tram 28 through historic Alfama.
Stroll through Mercado da Ribeira for fresh food and local vibe.

Location: Perfect

9.4/10Review score

Find the Hotel Location on the Map

Highlights from guests

DiningBreakfast Bonanza

The breakfast buffet was excellent. There were continental options plus hot items for an English-style meal.

Oliver Smith from United Kingdom

Review on

Room FeaturesSpacious Retreat

The rooms are modern and well-presented. Our room was spacious and had complimentary water and coffee.

Alice Johnson from Australia

Review on

BedroomCloud Nine

The bed was very comfortable. There was also a great selection of pillows to choose from.

Kenji Tanaka from Japan

Review on

Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Superior Double Room
2 persons
24 sq. feet
1 Double bed
Air conditioning
Heating
room details
Classic Double Room
2 persons
23 sq. feet
1 Double bed
Air conditioning
Heating
room details
Club Double Room
2 persons
24 sq. feet
1 Double bed
Air conditioning
Heating
room details

Show all rooms

View Room Rates & Availability by Date

Check rooms and compare prices for your travel dates today

August 2026 - August 2027

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Check-in/ Check-out

Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Da Misericordia 76, Lisbon, 1200-273

Explore Lisbon

Explore Lisbon's Vibrant Scene

Time Out Market Lisboa

11 minutes' walk

A culinary hub featuring a variety of vendors offering local delicacies and gourmet dishes in a lively atmosphere.

Lisbon Cathedral

14 minutes' walk

A historic landmark dating back to the 12th century, with stunning architecture and beautiful views from its terrace.

Santa Justa Lift

9 minutes' walk

An iconic elevator linking the Baixa district to the Carmo Square, offering stunning panoramic city views.

Rossio Square

7 minutes' walk

A historic square famous for its wave-patterned cobblestones, surrounded by cafes and shops, perfect for a leisurely stroll.

Wine Tasting Experience

10 minutes' drive

Enjoy guided tastings of Portugal's finest wines. Reservations are recommended and suitable for all wine lovers.

Yoga in Jardim Antonio Nobre

5 minutes' walk

Relaxing yoga classes held in a beautiful park setting. Classes can accommodate all levels, with mats available for rent.

Street Art Tour

15 minutes' walk

Guided tours through the artistic neighborhoods showcasing Lisbon's vibrant street art scene. Ideal for art enthusiasts.

Surfing at Wild Beach Experiences

7 minutes' drive

Thrilling surfing lessons available for all skill levels at this stunning beach. Equipment rentals and group classes are offered.

Cervejaria Trindade

2 minutes' walk

Renowned for its seafood, this historic brewery offers a casual atmosphere with traditional Portuguese dishes and craft beers.

Taberna Bairro do Avillez

2 minutes' walk

This vibrant restaurant features a mix of traditional and innovative dishes by celebrity chef José Avillez in a cozy space.

Restaurante Sacramento

4 minutes' walk

Fine dining with a modern twist on Portuguese classics, featuring a warm atmosphere and an extensive wine list. Reservations advised.

Grapes & Bites

2 minutes' walk

A casual spot specializing in tapas and local wines. Ideal for a relaxed meal or a quick bite after exploring the city.

Bairro Alto Nightlife

5 minutes' walk

A vibrant area teeming with bars and clubs, offering live music and a lively atmosphere, perfect for night owls.

Carmo Archaeological Museum

8 minutes' walk

This intriguing museum showcases ruins of the Carmo Convent and hosts various art exhibitions. Great for culture lovers.

Fado Shows in Alfama

20 minutes' walk

Experience traditional Fado music at local venues in Alfama, offering an authentic taste of Portuguese culture and heartwarming performances.

Cinema City in Arco do Triunfo

12 minutes' walk

Catch the latest films in a modern cinema complex with a relaxed atmosphere, ideal for a casual evening after a day of sightseeing.

How to Navigate the City

City Centre
Lisbon 11 min · 3000 ft
Airports
Humberto Delgado (LIS) 15 min · 6.0 mi
Aerodromo Municipal de Cascais (cat) 32 min · 13.2 mi
Train
Rossio Train Station 5 min · 1400 ft
Underground
Baixa-Chiado 5 min · 1400 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 15 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Portuguese, Polish, Russian, Ukrainian

Number of floors:

Number of rooms:

Former name

Mercy Hotel

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Guests consistently praise 9Hotel Mercy's prime location, finding it ideal for exploring Lisbon, with many restaurants and sites within easy walking distance, including Carmo Convent. The modern, spacious rooms offer comfort, and the hotel provides convenient luggage storage. A highlight for many is the rooftop bar boasting amazing views. While some guests have noted the predominantly dark decor, the generally positive experiences and inclusion of a nice breakfast, sometimes featuring a pancake maker, make it a worthwhile stay for many.

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Review score

Based on 597 verified reviews

8.3 /10

Great

84 %

Recommend

Location

9.4/10

Free WiFi

9.1/10

Paid Wi-Fi

7.7/10

Value for money

7.8/10

Pros

Friendly staff

Central location

Comfortable bed

Spacious room

Easy access

Cons

Noisy street

Slow elevator

matthew from united kingdom

Couple

classic double room

4 nights in November 2025

Reviewed: December 20, 2025

6/10

a decent stay overall

helpful staff rooftop service street noise window issue

the location was great near many restaurants. the staff was also helpful, especially when they lent us umbrellas for a rainy day of touring. we enjoyed the rooftop bar service too. the view was nice.

i stayed in a room, it wasn't closed off properly. i could hear all the street noise. it was a touristy street and i heard people yelling, cars passing by and garbage trucks.

0 Helpful

Georgia from United States

Couple

Classic Double Room

3 nights in November 2025

Reviewed: December 11, 2025

9.3/10

Excellent Stay in Central Location

rooftop bar luggage storage helpful staff

I enjoyed the easy check-in process. The hotel features a rooftop bar and provided convenient luggage storage before check-in and after check-out. The staff were attentive and helpful (a special thank you for their assistance!). I found the location ideal for exploring nearby attractions.

The walls are painted in black, so the room was very dark.

Facilities

9/10

The hotel is centrally located, giving quick access to several restaurants, bars, and coffee shops in the area, making it very easy to explore the local culinary scene and enjoy evening entertainment without having to walk for long.

Rooms

9/10

The room was spacious with high ceilings, which I found very nice. The contemporary design added a touch of elegance, and the super clean condition of the room contributed to a comfortable stay (I really appreciated the attention to detail!).

Service

10/10

The staff was hospitable and courteous . Breakfast every morning was consistent with a wide selection. The team's professionalism ensured all needs were promptly addressed.

0 Helpful

John from United Kingdom

Single

classic double room

3 nights in June 2025

Reviewed: August 03, 2025

8.7/10

solid stay. central location

convenient location fresh air coffee pods

I found the location very convenient. it was central to many cafes and the trams were easily accessible. i also appreciated being able to open the window for fresh air. the coffee pods provided in the room were a nice bonus. I liked that. the mexican restaurant next door is worth visiting, too.

my room had an issue with street noise. the window did not close off properly. i could hear noise outside, impacting my sleep quality.

Service

9/10

the staff was very friendly . they assisted with directions and provided helpful information. the reception area was always staffed, which ensured someone was available. they were quite attentive.

Rooms

8/10

The room had excellent facilities. i found it modern and quiet. the bed was comfortable. the room was super clean. I noticed that immediately after entering. the bathroom was well equipped.

Dining

9/10

Breakfast offered many choices. the food was fresh. the breakfast area was clean. the view was nice. I could see the sea just outside to the left. this made for a pleasant start to the day.

0 Helpful

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Questions of the users

About 9Hotel Mercy

What are the parking options available at the hotel and what is the daily charge?

22 November 2024

Secure underground parking is available approximately 50 meters from the hotel, subject to availability upon check-in, with a fee of €25 per day.

When is the rooftop bar open for guests?

15 January 2025

The rooftop bar is open from Tuesday to Saturday, between 17:30 and 23:00, weather permitting.

Are irons available for guests to use during their stay?

30 January 2025

Yes, irons can be provided upon request at no additional charge.

Are minibars included in the hotel rooms? What about microwaves?

18 February 2025

Each room comes equipped with a minibar, but unfortunately, there are no microwaves available.

What's the distinction between the superior and club rooms?

25 February 2025

Superior Rooms are located from the 1st to 4th floors facing the main street, while Club Rooms on the 5th floor offer stunning views of either the Castle or Downtown.

Are twin bed configurations available in any of the rooms?

5 March 2025

Twin rooms are available but can only be confirmed upon checking availability during your booking.

Is early check-in an option for guests?

10 March 2025

Early check-in may be arranged depending on availability.

Can luggage be stored at the hotel before check-in?

14 March 2025

Luggage storage is available for guests arriving early before their check-in time.

Do any of the bathroom facilities in the hotel rooms include a bathtub?

20 March 2025

Yes, both Club rooms and suites feature bathtubs in their bathrooms.