What is the policy regarding pets at the hotel?
10 November 2024
A pet fee of 19,--€ per day applies for additional charges. 75 photos
Aussen Alster Hotel, Hamburg
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Key details
Hotel Overview
Schmilinskystr. 11-13, Hamburg, 20099,
- Close to the Alster Lakes
Great
8.1
8.1
3-star tranquility near outer Alster Lake
Location
Aussen Alster Hotel is centrally located, just 50 meters from the scenic outer Alster lake. The hotel sits 20 meters from the bustling Lange Reihe street, providing easy access to local dining and shopping. Guests can reach downtown Hamburg, the CCH Congress Centre, and exhibitions within a few minutes.
Rooms
The hotel consists of 27 rooms equipped with bath or shower facilities and
Dining
Wellness
Guests can unwind in the
Pet-Friendly Amenities
The hotel welcomes dogs, providing a dog bed and dog bowl for guests traveling with their pets. A high-quality goodie serves as a welcome surprise for furry companions. This makes Aussen Alster Hotel an accommodating choice for pet owners.
Highlights
Location: 50 meters to the outer Alster lake
Dining: Schmilinsky Weinbistro with garden setting
Wellness: Sauna and peaceful garden
Pet-Friendly: Dog bed and high-quality goodie
Must-do experiences
- Take a scenic stroll around the Alster Lake at sunset.
- Try the traditional Franzbrötchen pastry at a local bakery.
- Visit the Miniatur Wunderland for stunning model landscapes.
- Explore the historic Speicherstadt district for unique architecture.
- Check out the fish market on Sundays for fresh seafood delights.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Garden Patio Room2 persons20 sq. feet1 King-size bedGarden viewHeatingCoffee machineroom details
- Classic2 persons20 sq. feet1 King-size bedHeatingCoffee machineroom details
- Garden Balcony2 persons20 sq. feet1 King-size bedGarden viewBalconyHeatingroom details
Show all rooms
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Children
- Cots
- Children's buffet
- Board games
Spa & Leisure
- Sun terrace
- Garden area
- Sauna
Room features
- Air conditioning
- Heating
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Delight in a culinary journey at the Aussen Alster Hotel, featuring fresh Italian cuisine that celebrates authenticity and creativity. Guests can indulge in vibrant flavors while enjoying serene garden views, perfect for a leisurely dining experience.
Location
Schmilinskystr. 11-13, Hamburg, 20099,
Explore Hamburg
Explore Local Highlights
Miniatur Wunderland
25 minutes' walk
World's largest model railway with intricate miniatures. Notable for its stunning craftsmanship and themed sections.
Museum of Art and Crafts Hamburg
16 minutes' walk
Rich collection of decorative arts spanning centuries. Offers free admission days and engaging guided tours.
Hamburger Kunsthalle
18 minutes' walk
One of Germany's leading art museums showcasing European masterpieces. Known for its impressive permanent collection.
Speicherstadt and Chilehaus
18 minutes' walk
Historic warehouse district with stunning architecture. UNESCO World Heritage site featuring picturesque canals.
Bike Rentals
5 minutes' walk
Explore Hamburg on two wheels with local bike rentals nearby. Ideal for enjoying the scenic waterfront and parks.
Planten un Blomen Park
30 minutes' walk
A relaxing park known for its stunning botanical gardens and tranquil walking paths. Great for yoga and picnics.
St. Pauli Piers
10 minutes' drive
Vibrant waterfront with thrilling activities, including boat tours and water sports. A lively area for thrill-seekers.
Schmilinsky
1 minute' walk
Charming restaurant offering local specialties and seasonal dishes. Known for its inviting atmosphere and friendly service.
Restaurant Kouros
2 minutes' walk
Traditional Greek cuisine in a cozy setting. Signature moussaka and fresh seafood, with vegetarian options available.
Casa Di Roma
3 minutes' walk
Authentic Italian dining experience featuring homemade pasta and pizza. Recommended for its warm ambiance and local ingredients.
Elbphilharmonie Hamburg
7 minutes' drive
Architectural marvel hosting acclaimed concerts. Known for its panoramic views and regular classical music events.
Hamburg Harbor Tours
10 minutes' drive
Family-friendly boat tours showcasing the harbor's beauty. Offers unique perspectives of the skyline and busy port.
How to Navigate the City
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Aussen Alster guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2006
Number of rooms:
27
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Comfortable rooms
Friendly staff
Good breakfast
Central location
Effective aircon
Cons
No hot water
Uncomfortable beds
Cycle path access
Guest reviewsbased on 982 reviews
liam from ireland
Single
garden patio room
3 nights in November 2025
|
Reviewed: February 10, 2026
9.0/10
charming stay
stylish hotel leafy courtyard amazing promptness
The location was convenient. i could easily walk to the train station. the staff greeted guests warmly. I felt welcome. the hotel has a leafy courtyard that was a peaceful retreat.
the air conditioning unit made a little too much light at night.
Rooms
9/10
my room included air conditioning and a heated towel rack, i appreciated this. a coffee machine was also available in the room. the shower was particularly nice, i used it daily.
Location
8/10
the hotel is near a lake, which i found enjoyable. various restaurants are located on lange reihe, a street nearby. i found many options for food and beverages, really convenient.
Service
10/10
the reception staff were helpful. they assisted me promptly when i needed to check in early. breakfast offered a good selection of fresh items. i found the staff to be very nice.
0 Helpful
|
Evelyn from United Kingdom
Family with children
garden patio room
3 nights in August 2025
|
Reviewed: October 12, 2025
6/10
adequate stay with some issues
small room broken air conditioning
The staff were friendly. That was acceptable.
My room was smaller than i expected. It felt cramped. the air conditioning didn't work properly. i had to ask for extra pillows because there weren't enough provided initially.
0 Helpful
David from United States
Single
Classic
3 nights in June 2025
|
Reviewed: July 23, 2025
8.7/10
great location for a short stay
quality breakfast nearby garage good service
breakfast includes variety and quality. the garage for car was near, just around the corner. the courtyard has birds always singing, very peaceful. customer service exists at a very good level and they are helpful.
i think the room could use a safe. also a fridge should exist, given the price of the room. i had to ask for extra pillows, because the room was missing this items.
Service
9/10
the staff are helpful in making sure i know everything. they held my backpack for safekeeping after i checked out. i was out all day and appreciate this service.
Rooms
8/10
showers are lovely and the rooms are nice. the rooms feature good amenities like ac and a heated towel rack. the hotel has clean, beautiful rooms, with somber color choices and matching curtains.
Dining
9/10
the breakfast buffet was excellent. it was unexpectedly great for the hotel size. there are nice restaurants and pubs around. carina, the restaurant downstairs, is lovely and i recommend it.
0 Helpful
|
Show more reviews
Questions of the users
About Aussen Alster Hotel
Is it possible to pay for a guest's stay in advance?
15 December 2024
Yes, prepayment for guests is allowed, ensuring a smooth check-in process. Does the building have an elevator for guests to use?
22 January 2025
Yes, there is a lift available for guests' convenience. Are guests permitted to smoke on the balcony?
05 February 2025
Smoking is allowed on the balcony. Is there parking available nearby for guests who drive?
12 March 2025
There is a parking garage nearby at a rate of 19,--€ per night. Can a VW Bus fit in the parking garage?
18 April 2025
The maximum height limit for the garage is 2,10 m. What is the additional cost to bring a small dog?
27 May 2025
The additional charge for a small, well-behaved dog is 18 € per day. Is there a secured parking facility available?
30 June 2025
A nearby secure parking garage is available for guests at a cost of 19,--€ per day. Are there any fitness facilities at the hotel?
12 July 2025
Unfortunately, there is no gym available for guests. How close is the hotel to local attractions and the city center?
23 August 2025
The hotel is centrally located, just 50 meters from the outer Alster lake and a short distance from downtown Hamburg.Next best alternative
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