"The breakfast was outstanding with everything you ever wished to eat for breakfast."
Solveig from Sweden
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"Just minutes away from the Alster lake which is absolutely lovely to walk around."
Lee M from United Kingdom
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"Very clean hotel."
Courtney from United States
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Amenities
Crowne Plaza Hamburg-City Alster offers diverse amenities, including a 24-hour fitness center and two restaurants. The hotel accommodates 190 guests with 525 square feet of meeting space for various events. A sauna with two temperature options adds to the wellness experience.
Rooms
Each guest room features spacious beds, integrated desks, and powerful rain showers, designed for comfort and functionality. Executive rooms come with Nespresso coffee machines and minibars, while select rooms offer views of Alster Lake. Upgrade to deluxe rooms for enhanced comfort with corner sofas.
Location
The hotel is conveniently located near Alster Lake, a popular spot for jogging and boating. Guests can easily access Hamburg's main train station, ensuring connectivity to regional and international destinations. Nearby attractions include the UNESCO World Heritage site Speicherstadt and the Elbphilarmonie music hall.
Business Facilities
Modern meeting spaces, including The Forum and The Studio, are available for business events and casual gatherings. Equipped with natural light and high-speed Wi-Fi, these rooms adapt to various needs. The Crowne Plaza Meetings Director assists in optimizing event planning and execution.
Dining
Dining options at Crowne Plaza Hamburg-City Alster include an internationally themed restaurant and a lobby bar offering light snacks and beverages. The restaurant serves a breakfast buffet that provides a relaxed start to the day. The Plaza invites guests for lunch and dinner, with a focus on healthy snacks and drinks.
Highlights
Location: Near Alster Lake
Rooms: 190 accommodations
Dining: International theme restaurant
Wellness: Sauna with two temperature options
Business: Modern meeting spaces
Must-do experiences
Stroll around the Alster Lakes and enjoy the stunning views.
Visit the historic Speicherstadt and discover its unique architecture.
Savor a Franzbrötchen pastry at a local bakery for breakfast.
Explore the Hamburg Fish Market on Sunday mornings for fresh seafood.
Take a harbor boat tour for an unforgettable view of the skyline.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Standard King Room
2 persons
20 m²
1 King-size bed
Shower
Heating
room details
Premium King Room
2 persons
24 m²
1 King-size bed
Shower
Coffee machine
room details
Standard King Room Alster View
2 persons
21 m²
1 King-size bed
Shower
Heating
room details
Junior King Suite
2 persons
26 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed for a fee
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Spa lounge
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Crowne Plaza Hamburg-City Alster, the dining options are a delightful blend of local and international flavors, set in modern and inviting atmospheres. From a revitalizing breakfast to a diverse all-day menu, guests can indulge in an array of culinary experiences that cater to every palate.
The Restaurant
Local and International
Ambiance
Modern and bright, perfect for a refreshing start to the day.
Key Offerings
A freshly renovated breakfast spread that recharges guests, featuring a variety of vegetarian options.
Reservation
Not needed
Open for breakfast; Monday to Thursday from 06:30 to 09:30, Friday from 06:30 to 10:00, and Saturday to Sunday from 07:30 to 11:00.
The Plaza
American, Japanese, Asian, Local, and International
Ambiance
A vibrant and modern setting ideal for casual dining and social gatherings, featuring a 10-metre-high tree that adds a unique touch to the atmosphere.
Key Offerings
An expansive menu including sushi, steakhouse delights, and options for vegan, vegetarian, and gluten-free diets, with a lively cocktail hour.
Reservation
Not needed
Open for brunch, lunch, dinner, and cocktail hour; Monday to Thursday from 09:00 to 00:00, Friday and Saturday from 09:00 to 01:00, Sunday from 09:00 to 00:00.
Is there an extra fee for bringing a small dog during my stay?
10 January 2024
A fee of EUR 15.00 per night is charged for dogs of any size. Please note that dogs are not permitted in the main restaurant, but meals can be enjoyed in the Plaza area.
Can I bring my bicycle to the hotel room, or is there a secure area for bike storage?
15 February 2024
Bicycles can be securely stored in the bike racks located in the garage, which is accessible only with a room key card.
Are there charging stations available for electric vehicles?
22 March 2024
Yes, there are two electric vehicle chargers available in the garage, included in the parking fee of EUR 22.00 per 24 hours, based on availability.
Do I need to present a COVID-19 negative test or proof of vaccination to stay?
28 April 2024
Guests must provide either a negative test taken within 24 hours, a PCR test, proof of full vaccination (at least 14 days prior), or a certificate of recovery from an infection within the last six months.
How much does parking cost, and can I reserve a spot in advance?
05 May 2024
Parking is available for EUR 25.00 per night per car; however, reservations for parking spaces are not accepted.
Is it possible to request twin beds in two adjacent rooms?
12 June 2024
Yes, guests can request twin beds for two rooms, and the hotel will do its best to accommodate this preference.
Can guests open the windows in their rooms?
19 July 2024
To open the windows fully, guests must sign a waiver at the reception.
Is there a charge for storing bicycles during my stay?
26 August 2024
Bicycle storage in the parking garage is available at no additional cost.
Are kettle and coffee-making facilities provided in the rooms?
02 September 2024
All rooms come equipped with a kettle for making tea and coffee.
What are the breakfast serving hours during the week?
10 October 2024
Breakfast is served from 06:30 to 10:00 on weekdays.
Is there a swimming pool available for guests?
15 November 2024
Unfortunately, there is no swimming pool available at this property.
Can I expect a private bathroom when booking a guest room?
22 December 2024
Every guest room is equipped with its own private bathroom. Superior rooms feature a shower, while twin rooms include a bathtub.
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