Is there an extra fee for bringing a small dog during my stay?
10 January 2024
A fee of EUR 15.00 per night is charged for dogs of any size. Please note that dogs are not permitted in the main restaurant, but meals can be enjoyed in the Plaza area. 75 photos
Crowne Plaza Hamburg-City Alster By Ihg, Hamburg
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Key details
Hotel Overview
Graumannsweg 10, Hamburg, 22087,
- Near Alster Lake
Great
8.7
9.1
4.3
4-star hotel near Alster Lake with premium meeting spaces
Amenities
Crowne Plaza Hamburg-City Alster offers diverse on-site amenities, including a well-equipped fitness center and a sauna. Guests can take advantage of the
Rooms
The hotel provides newly renovated guest rooms featuring spacious beds and integrated desks for comfort and productivity.
Location
Nestled near Alster Lake, the hotel is only a short walk from Hamburg's trendy St. Georg district and vibrant international dining options. It is conveniently located
Business Facilities
The hotel boasts nine meeting rooms that can be booked by the hour, accommodating up to 190 guests. The Studio and The Forum are designed with modern comfort in mind, featuring natural light and advanced technology for seamless business events. A dedicated Crowne Plaza Meetings Director is available to assist in planning successful gatherings.
Dining
Dining options at Crowne Plaza Hamburg-City Alster include the completely renovated Restaurant offering a breakfast buffet.
Highlights
Business Facilities: Host events in nine light-flooded rooms
Rooms: Newly renovated guest rooms with integrated desks
Dining: Eat at the renovated Restaurant with breakfast buffet
Location: Short walk from Hamburg's trendy St. Georg district
Must-do experiences
- Stroll around the Alster Lakes and enjoy the stunning views.
- Visit the historic Speicherstadt and discover its unique architecture.
- Savor a Franzbrötchen pastry at a local bakery for breakfast.
- Explore the Hamburg Fish Market on Sunday mornings for fresh seafood.
- Take a harbor boat tour for an unforgettable view of the skyline.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Standard King Room2 persons20 sq. feet1 King-size bedAir conditioningHeatingroom details
- Premium King Room2 persons24 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard King Room Alster View2 persons21 sq. feet1 King-size bedRiver viewAir conditioningHeatingroom details
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View Room Rates & Availability by Date
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed for a fee
- Security
- Luggage storage
- Locker room
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Billiard tables
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Spa lounge
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At Crowne Plaza Hamburg-City Alster, the dining options are a delightful blend of local and international flavors, set in modern and inviting atmospheres. From a revitalizing breakfast to a diverse all-day menu, guests can indulge in an array of culinary experiences that cater to every palate.
Location
Graumannsweg 10, Hamburg, 22087,
Explore Hamburg
Local Gems Around Crowne Plaza Hamburg-City Alster
Hamburger Kunsthalle
19 minutes' walk
Renowned art museum featuring European masterpieces, a great visit for art lovers.
Miniatur Wunderland
30 minutes' walk
World's largest model railway exhibit, with detailed miniature landscapes and trains.
Planten un Blomen
30 minutes' walk
Sprawling park with stunning botanical gardens and a beautiful lake, ideal for relaxation.
CHOCOVERSUM Chocolate Museum
25 minutes' walk
Interactive chocolate museum showcasing the history of chocolate making and tasting.
Cycling Along the Alster
10 minutes' walk
Scenic cycling route available to explore the picturesque Alster lakes. Rentals nearby.
Wellness at the Spa
7 minutes' walk
Relaxing spa services available at nearby facilities, perfect for unwinding after a busy day.
Spanische Treppe
6 minutes' walk
Charming Italian restaurant known for its pasta and pizza with a cozy atmosphere.
Vezos
6 minutes' walk
Casual seafood eatery specializing in fresh fish dishes, with a friendly vibe.
ANA Restaurant und Bar
7 minutes' walk
Trendy spot offering international dishes and creative cocktails, perfect for night outs.
Ernst Deutsch Theater
10 minutes' walk
Dynamic theater showcasing various performances, from drama to comedy, family-friendly events.
Reeperbahn
45 minutes' walk
Famous nightlife district known for its bars and live music venues, ideal for nightlife enthusiasts.
How to Navigate the City
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 22 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Turkish
Year renovated:
2009
Number of floors:
7
Number of rooms:
464
Former name
crowne plaza hamburg-city alster, an ihg hotel
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Modern hotel
Comfortable room
Good breakfast
Charging points
Good quality toiletries
Cons
Weak service
Unhelpful staff
High restaurant prices
Guest reviewsbased on 2492 reviews
karl from germany
Single
standard king room
3 nights in November 2025
|
Reviewed: December 17, 2025
9.0/10
solid stay
sufficient space convenient location great lake
my king size room provided sufficient space. it also featured amenities that met my needs. the hotel's location proved convenient for exploring, with walking distance to the central station. nearby, the lake offered great options for walking.
I noticed the bar prices seemed expensive. That could reflect general hotel pricing though.
Dining
9/10
The breakfast had a very good variety. the products looked much better than average for hotels. This aspect worked well. the products were fresh, tasty and plentiful.
Service
9/10
Some staff members were knowledgeable about nearby attractions. they helped with directions and provided useful information. i found their assistance invaluable . The staff were attentive and responsive.
0 Helpful
|
Emma from United Kingdom
Standard King Room
3 nights in October 2025
|
Reviewed: December 05, 2025
8.5/10
calm experience
good location friendly staff air conditioning varied breakfast
breakfast had variety. the location was good. the staff was friendly. the room include air conditioning.
the bathroom was small. it was not easy to avoid water spilling out.
Rooms
9/10
my standard king room had a comfortable bed and nice toiletries were supplied. the air conditioning worked. the room had a safe for valuables. the room included a small fridge.
Facilities
8/10
the breakfast room was pleasant. breakfast offered a fantastic choice. the hotel had a beautiful lobby. the hotel provided complimentary water. staff provided useful information on local attractions. staff provided directions.
0 Helpful
|
Frederick from Germany
Single
Standard King Room
3 nights in November 2025
|
Reviewed: November 30, 2025
9.0/10
totally impressed with this stay!
breakfast choice room service spacious room
The location is superb! it is a great base for exploring, with shops and dining options only a short walk away. i ordered room service breakfast and also ate in the restaurant. The breakfast options catered to all dietary needs. the room was spacious with tea and coffee making facilities (a must for me!). the bed, oh my, it was super comfy!
i noticed the ceiling tiles in the bathroom need replacement as they showed some discoloration. that's a minor point, but worth fixing to keep the high standard.
Dining
9/10
breakfast offers a huge selection of food and drink. the hotel bar area is lovely with great lighting and comfortable seating (perfect for winding down after a busy day).
Facilities
9/10
the hotel provides comfortable parking in the garage, a great perk when traveling by car. there is a gym with updated equipment and a sauna to enjoy. these facilities really enhance the overall experience.
0 Helpful
|
Dick from United States
Single
Standard King Room
3 nights in June 2025
|
Reviewed: August 19, 2025
5/10
tiny room constant noise
Breakfast had enough choices. It was satisfactory.
The room I got was tiny. You could barely move around. The bathroom seemed like it belonged in a budget motel, definitely not up to par. And the noise from outside was constant. Sleep was difficult.
0 Helpful
Show more reviews
Questions of the users
About Crowne Plaza Hamburg-City Alster By Ihg
Can I bring my bicycle to the hotel room, or is there a secure area for bike storage?
15 February 2024
Bicycles can be securely stored in the bike racks located in the garage, which is accessible only with a room key card. Are there charging stations available for electric vehicles?
22 March 2024
Yes, there are two electric vehicle chargers available in the garage, included in the parking fee of EUR 22.00 per 24 hours, based on availability. How much does parking cost, and can I reserve a spot in advance?
05 May 2024
Parking is available for EUR 25.00 per night per car; however, reservations for parking spaces are not accepted. Is it possible to request twin beds in two adjacent rooms?
12 June 2024
Yes, guests can request twin beds for two rooms, and the hotel will do its best to accommodate this preference. Can guests open the windows in their rooms?
19 July 2024
To open the windows fully, guests must sign a waiver at the reception. Is there a charge for storing bicycles during my stay?
26 August 2024
Bicycle storage in the parking garage is available at no additional cost. Are kettle and coffee-making facilities provided in the rooms?
02 September 2024
All rooms come equipped with a kettle for making tea and coffee. What are the breakfast serving hours during the week?
10 October 2024
Breakfast is served from 06:30 to 10:00 on weekdays. Is there a swimming pool available for guests?
15 November 2024
Unfortunately, there is no swimming pool available at this property. Can I expect a private bathroom when booking a guest room?
22 December 2024
Every guest room is equipped with its own private bathroom. Superior rooms feature a shower, while twin rooms include a bathtub.Next best alternative
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