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Crowne Plaza Queenstown By Ihg, Queenstown
294US$
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Key details
Hotel Overview
93 Beach Street,
Queenstown,
New Zealand,
9300,
Otago
-
Near Lake Wakatipu
Great
8.3
8.9
/10
4.2
4.2
/5
Loved by Crowne Plaza Queenstown By Ihg guests
Friendly staff
Beautiful lake view
Convenient location
Delicious breakfast
"Position close to restaurants and shopping. Goregoues view of the lake and mountains."
Debbie from Australia
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"Had a delightful 5-nights stay with mountain and lake view at this wonderful property."
Gisten from Singapore
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"The highlight of my visit was the breathtaking lake view from the room-absolutely stunning and a true retreat for the senses."
Kin Yi
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4-star central hotel with mountain and lake views
Location
Crowne Plaza Queenstown is located on the shores of Lake Wakatipu, providing sweeping views over The Remarkables Mountain Range. The hotel's central position offers easy access to dining, bars, and entertainment just across the road at Steamer Wharf. Guests can embark on cruises on the TSS Earnslaw Vintage Steamship directly from this prime location.
Rooms
The hotel offers spacious accommodations featuring private balconies or courtyards, with many rooms showcasing panoramic views of Lake Wakatipu or the mountains. Each room is decorated with a natural color palette and luxurious bedding for a comfortable stay. Deluxe options with upgraded amenities are available for guests seeking additional comfort.
Dining
Dining at Crowne Plaza Queenstown takes place at threesixty Restaurant and Bar, known for its locally sourced dishes. Breakfast is available daily from 6.30 AM to 10:30 AM, and dinner service runs from 6 PM until late. The stunning views from the restaurant complement the culinary offerings for an engaging dining experience.
Family-Friendly Amenities
Crowne Plaza Queenstown welcomes families with specific policies like Kids Stay & Eat Free, ensuring an economical stay for parents. The hotel provides amenities such as babysitting services available upon request. This makes it convenient for families to balance relaxation and activities during their visit.
Business Facilities
The hotel caters to business travelers with a 24-hour business center equipped with copying and printing services. Valet parking and ski/bike storage enhance the convenience for guests attending meetings or events. Event spaces are available for planning conferences or celebrations overlooking stunning alpine scenery.
Highlights
Location: Central Queenstown, panoramic mountain views
Rooms: Spacious accommodations, private balconies
Dining: threesixty Restaurant, local dishes
Family: Kids Stay & Eat Free, babysitting on request
Must-do experiences
Take a scenic ride on the Skyline Gondola for breathtaking views.
Taste Fergburger's famous burgers, a local culinary icon.
Explore Arrowtown's charming gold rush history and quaint shops.
Visit the Kiwi Birdlife Park for a close encounter with native wildlife.
Relax with a wine tasting at Chard Farm, just outside of town.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
One-Bedroom King Suite Lake View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Room Two Queen Beds
2 persons
345 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Standard Room
2 persons
345 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Lake View Twin Balcony 2 Queen beds
2 persons
345 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
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Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Guest Parking
Electric kettle
Services
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Spa & Leisure
Sun terrace
Garden area
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Threesixty Restaurant offers a delightful fusion of local and international cuisines in a welcoming atmosphere perfect for families, romantic dinners, or anyone seeking to indulge their taste buds. Enjoy a broad selection of meal types, including vegetarian, vegan, gluten-free, and dairy-free options, all crafted to celebrate the rich culinary offerings of Queenstown.
threesixty restaurant
Local and International
Ambiance
Family-friendly and modern with a touch of romance, ideal for casual dining or special occasions.
Key Offerings
A diverse menu catering to various dietary needs, featuring sumptuous breakfast and dinner options that emphasize local ingredients and flavors. Unique offerings include a special High Tea experience for Mother's Day.
The Crowne Plaza Queenstown enjoys a premium central location, placing guests within an easy walk to Queenstown's shops, restaurants, and the lakeside playground, with some rooms offering amazing lake and mountain views. Guests appreciate the breakfast buffet's great variety of food, including made-to-order eggs and barista coffee. Valet parking is available, which is convenient in Queenstown. Some guests have noted that the rooms are dated.
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Review score
Based on 1117 verified reviews
8.5/10
Great
86%
Recommend
Location
9.7/10
Staff
9.2/10
Value for money
7.5/10
Facilities
8.2/10
Pros
Helpful staff
Wonderful location
Lovely view
Prompt housekeeping
Excellent breakfast
Cons
Outdated elements
Hectic seating
Non-functioning heater
Guest reviews
based on 1117 reviews
8.5/10
based on 1793 reviews
4.5/5
based on 1539 reviews
8.3/10
James from United Kingdom
Single
Standard Room
3 nights in November 2025
|
Reviewed: December 27, 2025
9/10
friendly staffgood variety
The breakfast had a good variety of food. My room was very super clean and cozy. The staff were always friendly and helpful.
The gym was small! though it had the essentials.
0 Helpful
Reese from United States
Single
Standard Room
4 nights in November 2025
|
Reviewed: December 23, 2025
6/10
tinned fruitplastic texture
the breakfast situation? terrible. it was perhaps the worst breakfast i have ever encountered and i have seen some things. they seemed to be under the impression that tinned fruit counted as fresh, i not sure where they got that idea from. also, the sausages? something i hope to never experience again, the texture was like chewing on plastic.
0 Helpful
Graham from United Kingdom
Family with children
Standard Room
4 nights in October 2025
|
Reviewed: November 05, 2025
6/10
central locationoutdated roomreception empathy
the central location proved satisfactory for accessing nearby shops.
the room was outdated and showed signs of wear. i noticed that the carpeting was coming away from the skirting boards. furthermore the reception staff did not show much empathy when i addressed my concerns about the condition of the room.
0 Helpful
Questions of the users
About Crowne Plaza Queenstown By Ihg
What distance is the hotel from the closest ski slopes?
10 November 2024
The hotel is centrally located, approximately 40 minutes from the Remarkables Ski Field and about 25 minutes from Coronet Ski Field.
Can payment be made directly at the hotel upon arrival?
15 February 2025
Depending on the booking method, payment can be processed directly through the hotel or via booking platforms.
Are stovetops available in the standard king or twin rooms for cooking baby food?
22 January 2025
Unfortunately, no rooms come equipped with a stovetop. However, the restaurant staff can assist with heating baby food if needed.
Are laundry facilities available for guest use?
5 April 2024
Yes, there is a self-service laundry option available for guests to use during their stay.
Is breakfast service available in a buffet style?
20 March 2025
Yes, a buffet breakfast is available for guests to enjoy.
Are there connecting rooms available during peak seasons?
3 June 2024
Connecting rooms are available, subject to availability at the time of booking.
Are smoking areas accessible within the property?
30 December 2024
The hotel is a non-smoking venue, but designated smoking areas are provided in the courtyard and outside the hotel entrance.
What options are available for unique dietary needs during breakfast?
11 September 2024
Vegan options are available, and it's recommended to inform the staff upon arrival to ensure all dietary requirements are catered for.
Is there a fitness center on-site for guests to use?
28 October 2025
Yes, a fully equipped fitness center is available to all guests.
Is there a shuttle service from the airport to the hotel?
19 August 2024
While a shuttle service is not operated by the hotel, local shuttle services can be arranged to pick guests up from the hotel.
How do I know which rooms offer views of the lake?
8 February 2025
Lake view rooms and those labeled as 'balcony lake view' provide stunning views of Lake Wakatipu from the balcony.
Is there an option to enjoy breakfast al fresco style?
15 June 2024
Yes, if breakfast is included in the reservation, guests can select from an a la carte menu and enjoy a continental platter as well.
Are coffee supplies provided in the guest rooms?
17 January 2025
Yes, coffee pods, along with tea, hot chocolate, and milk, are provided for use in the room's coffee machine.
Do guest rooms have access to Sky TV?
25 May 2025
All rooms include Sky TV channels for guest entertainment.