Is daily housekeeping service provided during my stay at the hotel?
12 November 2024
Yes, housekeeping services are offered daily to ensure a clean and comfortable environment throughout your stay. 75 photos
Heartland Hotel Queenstown, Queenstown
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Key details
Hotel Overview
27 Stanley Street, Queenstown, 9197,
- Near Lake Wakatipu
Very good
7.9
8.0
3.5
3.8
3-star Swiss-style chalet retreat in Queenstown
Accommodation Options
Heartland Hotel Queenstown provides an array of room types to suit various guests' needs. The hotel features Standard Studio Rooms, Superior Rooms with lake views, and Family Rooms that accommodate up to four guests. Many rooms come equipped with balconies or patios, and selected rooms offer air conditioning or kitchenettes.
Dining Experience
Location Advantages
Located on the main road in Queenstown, the hotel is a mere five-minute walk from shops and eateries. The stunning backdrop of
Wellness and Fitness
The Heartland Hotel provides complimentary access to a
Pet-Friendly Accommodations
Heartland Hotel Queenstown welcomes pets in specific room types, ensuring a comfortable stay for guests traveling with dogs. Designated dog-friendly rooms come with
Highlights
Location: 5-minute walk to shops and eateries
Dining: Peaks Restaurant & Bar for breakfast and dinner
Accommodation: Standard, Superior, and Family Rooms
Wellness: Complimentary access to fitness center
Pet-Friendly: Dog-friendly rooms available
Must-do experiences
- Take a scenic stroll along Lake Wakatipu at sunrise.
- Savor a Fergburger for an unforgettable burger experience.
- Visit the historic Arrowtown for charming gold rush history.
- Ride the Skyline Gondola for breathtaking views of Queenstown.
- Explore the local art scene at the Queenstown Arts Centre.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Deluxe Twin Queen2 persons30 sq. feet2 King Size BedsAir conditioningBalconyroom details
- Superior Queen Twin Single2 persons30 sq. feet2 Single bedsAir conditioningBalconyroom details
- Superior Split King Twin View2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Vending machines
- Smoke detectors
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Children
- Cots
- Children's menu
Spa & Leisure
- Sauna
- Jacuzzi
Room features
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Heartland Hotel Queenstown, dining options celebrate local flavors and global influences, providing an inviting space for families and food enthusiasts alike. Enjoy a warm atmosphere complemented by diverse meal choices, ensuring satisfaction for every palate.
Location
27 Stanley Street, Queenstown, 9197,
Explore Queenstown
Local Highlights Near Heartland Hotel Queenstown
Queenstown Garden
7 minutes' walk
A peaceful park featuring stunning gardens, walking paths, and the serene Queenstown Lake views. Great for picnics.
Skyline Queenstown
15 minutes' walk
Mountain-top attractions offering panoramic views and a stunning gondola ride. Perfect for both thrills and relaxation.
Kiwi and Birdlife Park
15 minutes' walk
Home to kiwi and other native wildlife. Engaging displays and daily talks provide insight into New Zealand's unique fauna.
Shotover Canyon Swing
9 minutes' walk
One of the world's highest swings, catering to thrill-seekers. A must-try for adrenaline junkies visiting Queenstown.
G Force Paragliding
14 minutes' walk
Experience breathtaking views while paragliding over Queenstown's landscapes. Suitable for all skill levels, equipment rental available.
KJet Queenstown
9 minutes' walk
Jet boat tours providing thrilling speeds on the lake and in the river. Ideal for adventure lovers, with booking required.
Fergbaker
3 minutes' walk
Local bakery known for its delicious pies and pastries. Relaxed atmosphere, perfect for a quick breakfast or snack.
Erik's Fish and Chips
6 minutes' walk
Casual eatery specializing in fresh fish and chips. Family-friendly and offers gluten-free options for dietary needs.
Hell Pizza
6 minutes' walk
Unique pizza joint with creative toppings and flavors, casual vibe. Easy takeaway or eat-in options available.
SKYCITY Queenstown Casino
8 minutes' walk
Vibrant venue with gaming tables, slots, and live entertainment. Suitable for adults looking for a night of fun and excitement.
ivy box art gallery
10 minutes' walk
Showcasing local artists, this gallery offers a unique cultural experience. Great place for art lovers to explore and shop.
How to Navigate the City
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of NZD 29 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Portuguese, Japanese, Hindi
Year renovated:
2011
Number of floors:
4
Number of rooms:
81
Former name
Scenic Circle A Line Queenstown
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Great location
Comfortable beds
Welcoming staff
Onsite restaurant
Cons
Limited parking
Tiny bathroom
Poor condition room
Guest reviewsbased on 1582 reviews
Jim from United States
Family with children
Superior King Room
3 nights in October 2025
|
Reviewed: January 17, 2026
8.8/10
convenient location, great stay
lake view free parking convenient location late check-out
the room was clean and spacious with a lake view. parking was free and convenient. i could easily walk into town. a late check-out was available, which i appreciated.
the bathroom was quite small and could use some updating.
Dining
8/10
the restaurant offered great food options. breakfast had a good selection. the restaurant is conveniently located within the building and accessible to all guests during its operating hours.
Rooms
9/10
the standard king room included a comfortable bed. the room featured a functional heat pump that kept the temperature regulated. the room provided a relaxing environment after a day of activities.
Facilities
8/10
the hotel has parking spaces available . the parking area is easily accessible from the main entrance. there is also wifi provided staying at the hotel.
Service
10/10
the staff was friendly and supportive. check-in was easy and efficient. i felt safe and secure at all times at the hotel.
Location
9/10
the location is close to the city centre. it is a short walk from all the bars and restaurants. the hotel is also near the beach and lake.
0 Helpful
|
gordon from united kingdom
Single
standard king room
3 nights in October 2025
|
Reviewed: December 17, 2025
9.0/10
solid stay, central location
decent room size helpful staff included parking
i found the room size decent. the staff were helpful with directions. the included parking saved some money. i secured a room upgrade upon arrival.
i noticed the hotel entrance road is narrow.
Rooms
8/10
the standard king room features a king bed. a heat pump already warmed the room upon entry. there is a renovated bathroom with excellent water pressure in the shower.
Facilities
9/10
the parking is distributed close to some room doors. breakfast service offers a buffet. the facilities include hot tubs though i did not use them.
Location
10/10
the location provides easy access to town center. the hotel is near bars, restaurants and activities. the market is walkable though the walk back involves a steep hill.
0 Helpful
|
Lily from Australia
Family with children
Standard King Room
3 nights in November 2025
|
Reviewed: December 12, 2025
8.5/10
Solid Base for Exploring the Area
central location awesome staff handy parking
The hotel have a central location. This made it easy to walk to town. The staff were awesome. I appreciated the parking available on a first come, first served basis, I was lucky to find a spot each day.
The bathroom needs upgrades. I noticed some mold on the walls. The shower wasn't great.
Rooms
9/10
The room was spacious. it have a comfy bed. I was very happy with it and I slept like a baby in there. It was super warm and comfortable.
Dining
8/10
Breakfast cost extra. There were multiple options. The in-house restaurant.
0 Helpful
|
Show more reviews
Questions of the users
About Heartland Hotel Queenstown
Can I expect a balcony with a beautiful view of the mountains or Lake Wakatipu in my room?
4 February 2025
Yes, certain rooms feature balconies that offer stunning views of either the mountains or the lake. Is the pricing displayed for the standard triple room inclusive of three guests?
20 January 2025
Yes, the rates shown for the standard triple room are based on occupancy for three guests. Is Netflix available to guests in the rooms?
15 December 2024
No, Netflix is not available on the in-room entertainment systems. Can breakfast be added to my booking when I choose a non-refundable rate?
25 March 2025
Yes, breakfast can be arranged when checking in, regardless of your booking type. Is there a possibility to store my luggage if I arrive early before checking in?
30 September 2024
Yes, luggage storage is available. Just inform the front desk upon arrival to arrange it. Are there ground-level rooms available for those who have difficulty with stairs?
10 November 2024
Yes, there are some ground floor rooms available for guests who prefer or require easier access. Do the rooms come equipped with small refrigerators?
5 April 2025
Yes, most rooms include a mini fridge for your convenience during your stay. What does the term 'split view' mean in regards to room configurations?
17 August 2024
A 'split view' indicates that the room offers views of both the mountain and lake, enhancing the overall experience. Can I find information about local attractions and activities nearby?
2 October 2024
Yes, the hotel is ideally located near a variety of local attractions, from adventure sports to shopping, making it easy to explore Queenstown.Next best alternative
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