Ibis London Excel-Docklands | Airport Hotel in London | Free Shuttle

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Ibis London Excel-Docklands Hotel Nearby photo

Ibis London Excel-Docklands Hotel Exterior photo

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Key details

Hotel Overview

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

Close to the ExCeL Exhibition Centre

Great

8.1

8.5

/10

4.4

3.7

Loved by Ibis London Excel-Docklands Hotel guests

Excellent location
Helpful staff
Clean room
Good breakfast

"Great location - literally opposite the Excel centre and Custom House stations for the Elizabeth and DLR tube lines."

CitizenWolfie from United Kingdom

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"Happy room overlooked Thames, pleased to have filtered coffee as well as instant."

Brenda from gb

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"Perfect location for ExCel."

Maria from gb

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Amenities

Ibis London Excel-Docklands offers a variety of on-site services, including 24-hour snack service and an on-site bar. The hotel provides self-service laundry facilities, enhancing convenience for guests. A conference room accommodates business meetings and events with space for up to 40 people.

Rooms

The hotel has 278 guest rooms, each equipped with comfortable beds and en-suite bathrooms. Rooms include options such as double, twin, and accessible configurations to cater to diverse needs. Air conditioning is standard in each room, ensuring a pleasant climate regardless of the season.

Location

Ibis London Excel-Docklands is situated within easy reach of the Excel London Exhibition Centre and the Royal Victoria Dock. The nearest DLR station, Royal Victoria, is a short walk away, providing direct access to the City of London. London City Airport is just 0.8 miles away, facilitating seamless travel for guests.

Dining

The hotel features a restaurant that offers a selection of international dishes, catering to varying tastes and preferences. Guests can enjoy a buffet breakfast every morning, featuring freshly prepared items. The bar area serves a range of beverages, creating a sociable space for relaxation.

Business Services

With a well-equipped meeting room, the hotel accommodates small to medium-sized business gatherings. Audiovisual equipment is available to support presentations and workshops. High-speed internet access ensures efficient connectivity during events.

Highlights

Location: Close to Excel London Exhibition Centre

Rooms: 278 guest rooms with en-suite bathrooms

Dining: On-site restaurant and bar

Business: Meeting room for up to 40 people

Must-do experiences

Visit the Docklands' beautiful Thames Barrier for stunning views.
Try the famous fish and chips at the nearby The Fish & Grill.
Explore the vibrant ExCel Centre for events and exhibitions.
Stroll through the Royal Victoria Dock and enjoy the waterfront.
Visit the nearby Museum of London Docklands for local history.

Location: Perfect

9.0/10Review score

Find the Hotel Location on the Map

Highlights from guests

DiningBreakfast bonanza

The breakfast had everything! Gluten-free bread, yogurts, fruits, cooked items, cheeses, and vegetarian options. Non-dairy milk was also available.

Olivia from Canada

Review on

Business FacilitiesWork remotely

The fast Wi-Fi and business suite access after checkout made working remotely easy and convenient.

Ethan from Australia

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Room FeaturesRoom with view

I had a very clean and spacious room with a beautiful view of the docklands.

Chloe from France

Review on

Guest ParkingExcel parking

Parking next door was cheaper when attending Excel. It's just a very short walk.

Noah from New Zealand

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Double Sweet Room by Ibis

2 persons

175 sq. feet

1 Double bed

Shower

Heating

room details

Twin Room

2 persons

175 sq. feet

1 Single bed

Shower

Heating

room details

Accessible Twin Room

2 persons

175 sq. feet

2 Single beds

Shower

Heating

room details

Double Room Disability Access

2 persons

175 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Ibis London Excel-Docklands, dining takes center stage with vibrant culinary offerings that reflect global flavors in a family-friendly setting. Indulge in the relaxed modern ambiance of FOGGS, where guests can savor a variety of international and European cuisines, tailored to meet diverse dietary needs.

Ibis London Excel-Docklands Hotel Restaurant photo

Ibis London ExCeL Restaurant

International and European

Ambiance

Modern, family-friendly atmosphere with comfortable seating and a bright, welcoming decor.

Key Offerings

Enjoy a range of meal options, from hearty breakfasts to delightful dinners, with vegetarian, gluten-free, and dairy-free choices available.

Reservation

Serves breakfast, brunch, lunch, and dinner; hours vary.

Location & Directions

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

Map view

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

City landmarks

Convention Centre

ExCeL London

2300 ft

Event hall

The O2

2.1 mi

Library

Charlton House

2.0 mi

Castle

Tower of London

4.3 mi

Landmark

Quantum Cloud

3900 ft

Harbour

Trinity Buoy Wharf

3500 ft

Landmark

Old Royal Naval College

2.1 mi

Landmark

The Dockers Sculpture

4900 ft

Landmark

Emirates Air Line

2400 ft

Landmark

DC Exhibition

4800 ft

Landmark

STAR WARS Identities at The O2

4700 ft

Landmark

I Am the Greatest

4500 ft

Landmark

Dinosaurs Unleashed London O2

4800 ft

Landmark

Canning Town

1.3 mi

Museum

Museum of London Docklands

2.0 mi

Landmark

Royal Arsenal

2.4 mi

Harbour

Tower Bridge

4.2 mi

Park

Greenwich Peninsula Ecology Park

4800 ft

Gallery

Now Gallery

5100 ft

Landmark

House Mill

1.9 mi

Park

Thames Barrier Park

1.4 mi

Art object

Traffic Light Tree

1.4 mi

Landmark

Silvertown

1.6 mi

Landmark

Longplayer

3400 ft

Museum

Cutty Sark

2.2 mi

Landmark

Up at The O2

2.1 mi

Landmark

The Millennium Dome Millennium Way

2.1 mi

Landmark

Emirates Aviation Experience

2.0 mi

Nearby

Museum

The Crystal

1800 ft

Bridge

Royal Victoria Dock and Bridge

1400 ft

Restaurants

Caffe Fratelli

1000 ft

Unit 1

Freemason's Cafe

2700 ft

27 Freemasons Road

The Oiler Bar

2000 ft

The Oiler Bar

Rotisserie Chicken

2400 ft

ExCel Exhibition Centre 1 Western Gateway

Garden Community Cafe

4300 ft

7 Cundy Road

Royal Docks Tandoori

4500 ft

369 Prince Regent Lane

Explore London

Explore Royal Victoria Dock

ExCeL London

9 minutes' walk

ExCeL London hosts numerous exhibitions and events year-round, featuring a diverse range of topics and activities.

The Crystal

7 minutes' walk

The Crystal offers interactive exhibits on sustainability and urban living, with free admission and guided tours available.

Royal Victoria Dock and Bridge

5 minutes' walk

A beautiful waterfront area perfect for a stroll, with lovely views of the Thames and opportunities for photography.

The O2

6 minutes' drive

An iconic entertainment venue hosting concerts, sports events, and a variety of dining options nearby.

Emirates Air Line

9 minutes' walk

A cable car experience offering stunning views of London and the Thames. Tickets can be purchased on-site for convenience.

Bow Creek Ecology Park

20 minutes' walk

A tranquil nature reserve ideal for relaxation and wildlife watching, featuring accessible paths along the creek.

Trinity Buoy Wharf

15 minutes' walk

A creative space with arts and crafts workshops, offering fascinating art installations and scenic views of the river.

Water Sports at Royal Victoria Dock

5 minutes' walk

Thrilling water sports options await, including canoeing and paddleboarding, with rentals available on-site.

Caffe Fratelli

4 minutes' walk

An Italian café with a cozy atmosphere, famous for its authentic pizzas and handmade pasta. Perfect for casual dining.

Freemason's Cafe

10 minutes' walk

A traditional cafe serving hearty British breakfasts and classic dishes in a friendly, relaxed setting. Reservations are recommended.

The Oiler Bar

8 minutes' walk

This modern bar offers a vibrant atmosphere, with a menu of creative cocktails and a selection of small plates.

Rotisserie Chicken

9 minutes' walk

Casual dining focusing on juicy rotisserie chicken with a variety of sides, perfect for a family meal or quick bite.

The O2 Venue

6 minutes' drive

A world-renowned venue hosting major concerts and events, with a lively atmosphere and various options for dining and drinks.

Now Gallery

20 minutes' walk

Features contemporary art exhibitions and hosts fun cultural events, appealing to art lovers and families alike.

Theatre at The O2

6 minutes' drive

Installations and performances, offering shows ranging from live music to dramatic plays in a spectacular setting.

Local Pubs at Trinity Buoy Wharf

15 minutes' walk

A selection of pubs with live music and good vibes, perfect for a night out with friends or a relaxed evening.

How to Navigate the City

City Centre

London16 min · 6.5 mi

Airports

London City (LCY)6 min · 2.4 mi

London Heathrow (LHR)58 min · 23.9 mi

Train

Charlton Train Station30 min · 1.6 mi

Charlton Railway Station30 min · 1.6 mi

Underground

Canning Town16 min · 4300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at GBP 25 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP13.50 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Danish, Romanian, Polish, Greek, Russian, Bulgarian, Hindi, Lithuanian, Slovak, Urdu

Number of floors:

Number of rooms:

278

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Ibis London Excel-Docklands is appreciated for its convenient location near the DLR and Elizabeth Line, offering easy access to the O2 via cable car. Many guests find the room size decent, with amenities such as a kettle and even a Nespresso machine in some cases. While some have noted occasional issues with cleanliness, the hotel's proximity to Excel London and nearby eateries makes it a practical choice for many visitors.

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Review score

Based on 1979 verified reviews

8.2/10

Great

82%

Recommend

Location

9.0/10

Staff

8.9/10

Breakfast

7.2/10

Value for money

8.0/10

Pros

Friendly staff

Clean rooms

Perfect location

Quick food

Easy access

Cons

Cigarette smoke

Missing charger

Unclear stairs

Spongy sausages

Leo from Germany

Couple

Twin Room

3 nights in November 2025

Reviewed:February 07, 2026

6/10

a stay with minor issues

friendly staffhelpful staffexcel proximityuncomfortable bedcleaner issueslow service

the hotel has a friendly staff who are always ready to help. asfand was very helpful with check in and even when i lost my room key. the location suited my need to be near excel.

the bed was uncomfortable and quite hard. cleaners did wake me up by banging on the door on two mornings. the card machine process seemed too long at the bar.

0 Helpful

Benjamin from Germany

Business traveller

Twin Room

3 nights in November 2025

Reviewed:February 02, 2026

9.5/10

a heartful retreat

friendly staffrapid cleaningclean roomwarm temperature

the staff were so friendly and polite, always ready to help. during breakfast, they swiftly cleaned, ensuring comfortable seating for everyone. the location proved perfect for my event, just a short walk from excel. my room felt wonderfully clean, a true haven after a long day.

The room's temperature was not ideal. It felt too warm for true comfort.

Dining

9/10

The breakfast service was quite active. I noticed staff continuously cleaning the area. this ensured that other travellers could find a comfortable place to sit. It was a nice touch. the speed with that the service happened made my heart to melt.

Service

10/10

i experienced careful, personal attention both at the service desk and within the restaurant. mr sultan, in particular, showed really good courtesy and offered a highly professional service. he was amazing.

0 Helpful

Sophia from Greece

Single

Twin Room

3 nights in November 2025

Reviewed:January 27, 2026

6/10

friendly staffsmall roomchaotic breakfast

the staff were friendly and efficient! but the location was perfect for my stay, and i felt safe.

the room was quite small, it was advertised as 'brand new, with the latest colours, premium materials and softer, more cocooning furnishings'. it didn't feel premium, just a standard travellodge type feel. the breakfast was completely chaotic, and i found myself very stressed.

0 Helpful