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From86US$ /night
Check-in
26Mar2026Select date
Check-out
27Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
-
Next to ExCeL London
Great
8.2
8.1
/10
4.5
4.0
/5

Location

The Novotel London ExCel is positioned just minutes away from the ExCel Exhibition Centre, a primary draw for business travelers. Proximity to the O2 Arena and Canary Wharf enhances the appeal for leisure visitors as well. Transport links, including two nearby DLR stations and the Elizabeth Line at Custom House, simplify access to major London airports and the city.

Rooms

The hotel offers a selection of room types including Standard Rooms with Queen beds and Suites with King beds that accommodate up to four guests. Accessible rooms feature Queen beds with ample space for ease of movement. Each room provides a contemporary space, ensuring comfort and practicality for all visitors.

Business

Business guests benefit from 12 meeting rooms equipped with natural light, available for conferences and events. The adaptability of these rooms supports various setups to accommodate diverse meeting requirements. On-site support services streamline the planning and execution of business activities.

Wellness

The hotel's fitness center is available for guests wishing to maintain their workout routines during their stay. Facilities include a sauna and steam room, offering relaxation opportunities after busy days. Guests can enjoy uninterrupted downtime in these designated wellness spaces.

Dining

Upper Deck Restaurant and Bar serves a selection of local and international dishes in a casual dining setting. The outdoor terrace offers picturesque views of Victoria Dock, making dining experiences more enjoyable. Guests can unwind at the bar with an engaging atmosphere, perfect for socializing.

Highlights

Location: Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf.

Rooms: Standard room with 1 Queen size bed + convertible sofa.

Business: 12 fully-equipped meeting rooms flooded with natural light.

Wellness: On-site gym, sauna, and steam room.

Must-do experiences

  • Visit the historic Cutty Sark ship for fascinating maritime history.
  • Indulge in pie and mash at the iconic Goddards in Greenwich.
  • Stroll through the tranquil Greenwich Park for stunning city views.
  • Explore the quirky stalls at the nearby ExCel market on weekends.
  • Discover the hidden gem of the Museum of London Docklands nearby.
View all

Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Executive Premium Queen Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room Two Single Beds
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Standard Queen Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Standard Room 1 Queen size bed convertible sofa
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Novotel London Excel, guests can indulge in delightful international flavors while enjoying stunning views of Victoria Dock. The onsite dining options are designed to cater to families and offer vegetarian and gluten-free choices, ensuring a satisfying experience for all.
Novotel London Excel Restaurant photo
Novotel London Excel Restaurant photo
Novotel London Excel Restaurant photo

UPPER DECK

International
Ambiance
Family friendly, Traditional
Key Offerings
Savor breakfast or dinner with beautifully presented dishes that appeal to all ages. Enjoy a casual setting with incredible views of Victoria Dock from the terrace, perfect for a serene meal or lively family gathering.
Reservation
No
Breakfast: 06:00 - 10:00; Dinner: 18:00 - 23:00

THE UPPER DECK

International, European
Ambiance
Family friendly, Modern
Key Offerings
Delight in a diverse menu featuring vegetarian, vegan, and gluten-free selections. The modern interior and terrace overlooking the Thames invite relaxation and conversation during any meal, from breakfast to dinner.
Reservation
No
Breakfast: 06:00 - 11:00; Dinner: 18:00 - 23:00

Location & Directions

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
Map view
7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
Nearby
Convention Centre
ExCeL London
1900 ft
Bridge
Royal Victoria Dock and Bridge
1400 ft
Restaurants
China Palace
500 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
600 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
600 ft
1 Western Gateway ExCel Centre
Prime Burger ExCel London
2900 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
Fox @ Excel
3400 ft
K Warehouse 2 Western Gateway Excel Centre
Eeshi's Kitchen
1000 ft
Western Gateway Unit G2
Custom House Pub
1900 ft
272-283 Victoria Dock Road
Al Masar
1000 ft
8 Western Gateway
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Crystal
The Crystal
8 minutes walking
A sustainable cities initiative featuring interactive exhibits on urban living. Entry is free; perfect for eco-conscious visitors.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
6 minutes walking
A scenic dock area ideal for leisurely walks and photography, showcasing impressive views of the London skyline.
The O2
The O2
40 minutes walking
A vibrant entertainment venue hosting concerts and events. Notable for its iconic dome structure and variety of shows.
Emirates Air Line
Emirates Air Line
10 minutes walking
Cable car experience offering stunning views over the Thames. Convenient access; great for thrill-seekers and families.
Crossrail Place Roof Garden
35 minutes walking
A serene green space with diverse plants and seasonal events, perfect for relaxation amidst urban bustle.
Zero Sette Restaurant
Zero Sette Restaurant
3 minutes walking
Italian cuisine in a cozy atmosphere, known for fresh pasta and an extensive wine selection. Reservations recommended.
China Palace
China Palace
2 minutes walking
Featuring authentic Chinese dishes with vegetarian options and a casual vibe, ideal for a quick meal or takeaway.
The O2 - Weekday Jazz Nights
40 minutes walking
A lively venue offering live jazz performances, creating a vibrant atmosphere. Suitable for all ages, check the schedule.
Trinity Buoy Wharf
Trinity Buoy Wharf
15 minutes walking
An arts and cultural hub with galleries and events. Notable for its eclectic vibe and waterfront location.
How to Navigate the City
City Centre
London16 min  ·  6.5 mi
Airports
London City Airport (LCY)6 min  ·  2.4 mi
London Heathrow Airport (LHR)58 min  ·  23.9 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station30 min  ·  1.6 mi
Underground
Canning Town17 min  ·  4600 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP21.75 per person per day. 
Pets
Pets are allowed on request.
Languages
English, French, Spanish, Italian, Hungarian, Polish, Russian, Hindi, Lithuanian
Number of floors:
9
Number of rooms:
237

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review score
Based on 2153 verified reviews
8.2/10
Great
82%
Recommend
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.3/10
Free Wi-Fi
8.0/10
Location
8.9/10
Staff
8.6/10
Value for money
8.0/10
Pros
Spacious room
Helpful staff
Clean room
Safe luggage storage
Cons
Slow service
Guest reviews
based on 2982 reviews
4/5
based on 4621 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Novotel London Excel
What is the nearest tube station to the hotel?
12 January 2024
The closest tube stations are Royal Victoria and Custom House.
How far is it to the nearest tube station if I walk?
15 February 2024
It's just a 2-minute walk to reach the nearest tube station.
What time can I check in at the hotel?
20 March 2024
Check-in time is at 15:00.
Is it possible to connect to Netflix using the TV in my room?
18 April 2024
Yes, the TVs in the rooms are smart TVs, and guests can cast from their own devices.
When is breakfast served at the hotel?
25 May 2024
Breakfast is served from 06:00 to 10:00 on weekdays, and from 07:00 to 11:00 on weekends.
What is the fee for a late check-out?
30 June 2024
A late check-out incurs an additional charge of £10 for every hour after the regular check-out time.
Do you allow early check-in, and can I store my luggage if needed?
12 July 2024
Early check-in is possible if rooms are available. If not, the reception can store your luggage at no extra charge.
Can I rely on parking availability at the hotel during my visit?
15 August 2024
Parking operates on a first-come, first-served basis, and reservations for parking spaces are not available.
Are there dog-friendly policies at the hotel?
22 September 2024
Yes, dogs are welcome, and all breeds are allowed. Near the hotel, there are facilities for walking dogs.
Is there a sauna or steam room available for guests?
10 October 2024
Both sauna and steam room facilities are available for guests, and they can be booked in advance.
What payment methods does the hotel accept?
5 November 2024
Only cashless payments are accepted at the hotel.
How long does the tube ride take to reach central London?
15 December 2024
The tube ride to central London typically takes around 30 minutes.

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