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From142US$ /night
Check-in
26Mar2026Select date
Check-out
27Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
-
Next to the Royal Victoria Dock
Great
8.5
8.7
/10
4.5
3.8
/5

Amenities

The Crowne Plaza London Docklands offers an array of luxurious amenities, including the state-of-the-art Quad Club & Spa featuring a heated indoor pool, hot tub, sauna, and steam room. Guests can maintain their fitness regimen in the well-equipped gym or partake in live fitness classes. The on-site Fremantle Bar & Kitchen introduces a new dining experience with a menu inspired by Australasian cuisine.

Rooms

This hotel presents 210 spacious accommodations across various styles, including Standard Rooms, Superior Rooms, Junior Suites, and Executive Suites. Each room is equipped with high-speed internet, flat-screen TVs, and workspaces. Executive Suites feature a separate lounge area, a dining table for six, and stunning views of the Royal Docks.

Location

Positioned in London Docklands, the hotel is just 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena, accessible via a scenic cable car. Royal Victoria DLR station and the new Elizabeth Line provide convenient transport connections to Central London in about 20 minutes. The hotel's riverside location affords picturesque views over the historic Royal Docks.

Wellness

The Quad Club & Spa allows guests to relax and rejuvenate amidst modern facilities. The luxurious spa offers a variety of massage treatments, including full body and facial massages. Guests can also unwind in the heated pool or steam room after a busy day in the city.

Business

The Crowne Plaza London Docklands boasts an impressive conference center with eight flexible meeting rooms, accommodating up to 275 guests. Each room features floor-to-ceiling windows offering views of the Royal Docks, along with advanced AV equipment. A dedicated Crowne Plaza Meetings Director is available to assist with event planning and execution, ensuring seamless experiences.

Highlights

Location: 0.5 miles from ExCeL Exhibition Centre

Rooms: 210 spacious accommodations

Dining: Fremantle Bar & Kitchen

Wellness: Quad Club & Spa with heated pool

Business: Conference center for up to 275 guests

Must-do experiences

  • Take a stroll along Thames Path for stunning riverside views.
  • Visit the ExCel London for unique exhibitions and events.
  • Savor authentic dim sum at the nearby Chinatown.
  • Explore the historic Royal Victoria Dock for local culture.
  • Don't miss the nearby Thames Barrier Park for beautiful gardens.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Standard King Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Standard Double Room Two Double Beds
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Two Double Beds Mini Cooler
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Mini Cooler
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Dining at Crowne Plaza London - Docklands is a delightful adventure where culinary influences from Australia and Asia create a vibrant atmosphere. The Fermantle Bar & Kitchen welcomes families and travelers alike with varied meal options, all served against a picturesque dockside backdrop, inviting guests to enjoy authentic flavors and fresh produce.
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian fusion
Ambiance
Family-friendly and modern, with a bright and open setting overlooking the dock
Key Offerings
A thoughtfully crafted menu featuring Halal, vegetarian, vegan, gluten-free, and dairy-free options, complemented by local and craft selections. This venue offers breakfast, brunch, lunch, and dinner, making it perfect for any occasion.
Reservation
Reservations are recommended.
Breakfast, brunch, lunch, and dinner; hours vary.

Location & Directions

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Nearby
Museum
The Crystal
1100 ft
Bridge
Royal Victoria Dock and Bridge
1800 ft
27 Western Gateway
Emirates Air Line
1800 ft
Restaurants
Al Masar
100 ft
8 Western Gateway
Heroica Lounge
400 ft
Western Gateway Royal Victoria Dock
Marina
500 ft
Unit 4A
Eeshi's Kitchen
700 ft
Western Gateway Unit G2
Prime Burger ExCel London
2100 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
1100 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
1200 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
1200 ft
1 Western Gateway ExCel Centre
Explore London
Explore Royal Victoria Dock
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
9 minutes' walk
A leading exhibition centre, hosting major events and conferences. Great for networking and cultural showcases.
The Crystal
The Crystal
5 minutes' walk
An exhibition and conference centre focused on sustainability. Features interactive displays and beautiful views.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
7 minutes' walk
A scenic waterfront area ideal for strolls. Offers stunning views, relaxing spaces, and seasonal events.
Emirates Air Line
Emirates Air Line
7 minutes' walk
A cable car offering breathtaking views of the Thames and city skyline. Unique experience on a scenic ride.
Water Sports at Royal Victoria Dock
7 minutes' walk
Kayaking and paddleboarding available for thrill-seekers. Equipment rentals are nearby, offering lessons for beginners.
Walking at The Tide
15 minutes' walk
A linear park along the Thames with art installations and picnic spots. Perfect for relaxation and leisurely walks.
Al Masar
Al Masar
1 minute' walk
Middle Eastern cuisine with a cozy atmosphere. Known for shawarmas and fresh salads, catering to various diets.
Marina
Marina
2 minutes' walk
Casual dining with a diverse menu. Signature dishes include fish and chips, perfect for families and groups.
Eeshi's Kitchen
Eeshi's Kitchen
3 minutes' walk
Offering vibrant Caribbean dishes, Eeshi's is lively and colorful, catering to vegetarian and gluten-free options.
The O2
The O2
6 minutes' drive
A premier entertainment venue hosting concerts and events. Offers restaurants and a cinema for varied entertainment.
Trinity Buoy Wharf
Trinity Buoy Wharf
10 minutes' walk
A cultural hub with art installations and workshops. Hosts outdoor film screenings and live music events.
How to Navigate the City
City Centre
London16 min  ·  6.3 mi
Airports
London City Airport (LCY)6 min  ·  2.3 mi
London Heathrow Airport (LHR)58 min  ·  23.8 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station32 min  ·  1.6 mi
Underground
Canning Town14 min  ·  3700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review score
Based on 2149 verified reviews
8.5/10
Great
88%
Recommend
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
8.9/10
Staff
8.9/10
Value for money
8.3/10
Pros
Friendly staff
Comfortable bed
Excellent breakfast
Cons
Closed leisure centre
Housekeeping issues
Cramped leisure club
Guest reviews
based on 2193 reviews
4/5
based on 4009 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Crowne Plaza London - Docklands By Ihg
What time is check-out at the hotel, and is a late checkout option available?
18 January 2024
Check-out time is 11:00 AM. A late check-out option is available until 5:00 PM for a fee of £10.00 per hour.
Can hotel guests access the spa facilities, including the swimming pool?
2 February 2024
Yes, hotel guests can enjoy access to the Quad Club, which includes the swimming pool, jacuzzi, sauna, steam room, and gym. Spa treatments require advance booking and payment.
Can I use the swimming pool before my official check-in time?
25 February 2024
Yes, guests are welcome to use the pool prior to the 3:00 PM check-in time.
What are the breakfast serving hours at the hotel?
14 March 2024
Breakfast is served from 6:00 AM to 9:00 AM on weekdays and from 6:00 AM to 10:00 AM on weekends.
Is there accessible parking available at this location?
3 April 2024
Yes, accessible parking is available but is subject to availability. Parking at the hotel is charged at £20 for 24 hours.
Can luggage be stored at the hotel if I arrive before check-in?
22 April 2024
Yes, luggage can be stored with the concierge until your room is ready.
How far is the nearest public transport station from the hotel?
5 May 2024
The nearest station, Royal Victoria, is a 5-minute walk away and provides access to the Docklands Light Railway.
Are baby cots available upon request for infants?
15 May 2024
Yes, baby cots can be provided upon request for guests traveling with infants.
Is room service provided for guests at this hotel?
10 June 2024
Yes, room service is available for all guests to enjoy.
What is the policy on checking in early before the official time?
20 June 2024
The standard check-in time is 3:00 PM, but early check-in requests are subject to availability.

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