What time is check-out at the hotel, and is a late checkout option available?
18 January 2024
Check-out time is 11:00 AM. A late check-out option is available until 5:00 PM for a fee of £10.00 per hour. 75 photos
Crowne Plaza London - Docklands By Ihg, London
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Key details
Hotel Overview
Royal Victoria Dock, Western Gateway, London, E16 1AL,
- Next to the Royal Victoria Dock
Great
8.5
8.7
4.9
3.9
4-star riverside accommodation near ExCeL and O2 Arena
Amenities
The Crowne Plaza London Docklands offers an array of luxurious amenities, including the state-of-the-art
Rooms
This hotel presents 210 spacious accommodations across various styles, including
Location
Positioned in London Docklands, the hotel is just 0.5 miles from the
Wellness
The
Business
The Crowne Plaza London Docklands boasts an impressive
Highlights
Location: 0.5 miles from ExCeL Exhibition Centre
Rooms: 210 spacious accommodations
Dining: Fremantle Bar & Kitchen
Wellness: Quad Club & Spa with heated pool
Business: Conference center for up to 275 guests
Must-do experiences
- Take a stroll along Thames Path for stunning riverside views.
- Visit the ExCel London for unique exhibitions and events.
- Savor authentic dim sum at the nearby Chinatown.
- Explore the historic Royal Victoria Dock for local culture.
- Don't miss the nearby Thames Barrier Park for beautiful gardens.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Standard King Room2 persons25 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Double Room Two Double Beds2 persons25 sq. feet2 Double bedsAir conditioningBathtubroom details
- Standard Double Room Two Double Beds Mini Cooler2 persons25 sq. feet2 Double bedsAir conditioningBathtubroom details
Show all rooms
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Dining at Crowne Plaza London - Docklands is a delightful adventure where culinary influences from Australia and Asia create a vibrant atmosphere. The Fermantle Bar & Kitchen welcomes families and travelers alike with varied meal options, all served against a picturesque dockside backdrop, inviting guests to enjoy authentic flavors and fresh produce.
Location
Royal Victoria Dock, Western Gateway, London, E16 1AL,
Explore London
Explore Royal Victoria Dock
ExCeL London
9 minutes' walk
A leading exhibition centre, hosting major events and conferences. Great for networking and cultural showcases.
The Crystal
5 minutes' walk
An exhibition and conference centre focused on sustainability. Features interactive displays and beautiful views.
Royal Victoria Dock and Bridge
7 minutes' walk
A scenic waterfront area ideal for strolls. Offers stunning views, relaxing spaces, and seasonal events.
Emirates Air Line
7 minutes' walk
A cable car offering breathtaking views of the Thames and city skyline. Unique experience on a scenic ride.
Water Sports at Royal Victoria Dock
7 minutes' walk
Kayaking and paddleboarding available for thrill-seekers. Equipment rentals are nearby, offering lessons for beginners.
Walking at The Tide
15 minutes' walk
A linear park along the Thames with art installations and picnic spots. Perfect for relaxation and leisurely walks.
Al Masar
1 minute' walk
Middle Eastern cuisine with a cozy atmosphere. Known for shawarmas and fresh salads, catering to various diets.
Marina
2 minutes' walk
Casual dining with a diverse menu. Signature dishes include fish and chips, perfect for families and groups.
Eeshi's Kitchen
3 minutes' walk
Offering vibrant Caribbean dishes, Eeshi's is lively and colorful, catering to vegetarian and gluten-free options.
The O2
6 minutes' drive
A premier entertainment venue hosting concerts and events. Offers restaurants and a cinema for varied entertainment.
Trinity Buoy Wharf
10 minutes' walk
A cultural hub with art installations and workshops. Hosts outdoor film screenings and live music events.
How to Navigate the City
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Friendly staff
Comfortable bed
Excellent breakfast
Cons
Closed leisure centre
Housekeeping issues
Cramped leisure club
Guest reviewsbased on 2471 reviews
Oliver from United Kingdom
Single
standard room
4 nights in November 2025
|
Reviewed: February 04, 2026
6/10
leaking toilet seat rude staff
the toilet seat was a real issue it leaked constantly i reported it but nothing happened i also found the staff quite rude when i checked out their attitude was unnecessary and frustrating they seemed more interested in grilling me about problems than actually resolving them i wished they handled my complaints with more professionalism
0 Helpful
Reese from United States
Family with children
Standard Double Room Two Double Beds Mini Cooler
3 nights in November 2025
|
Reviewed: January 18, 2026
9/10
double beds great size restaurant area
The room included two double beds. It provided a great size room for my family. The hotel provides a big bar alongside a restaurant area.
The check-in process seemed longer than usual.
0 Helpful
Rosie from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed: January 12, 2026
9.5/10
Grateful for a Wonderful Stay
friendly staff great assistance latte machines good variety
I appreciated the friendly staff. Elizabeth, cheyenne, iqrah, and haritha offered great assistance in finding something important to me. the breakfast included latte machines and a good variety of food. dinner was awesome. the team was helpful.
the car park situation presented a slight challenge, requiring patience to find a spot, but a space became available later in the evening.
Facilities
9/10
the hotel offered convenient lifts and stair options, facilitating easy movement throughout the building. breakfast choices included poached eggs, black pudding, and sun-dried tomatoes. i found this selection very satisfying.
Rooms
10/10
the room was spacious, offering ample space to move around and manage suitcases easily. an air conditioning system kept the room comfortable. it was especially welcome after spending hours walking in costume.
0 Helpful
|
Isaac from United States
Family with children
Standard Double Room Two Double Beds Mini Cooler
3 nights in August 2025
|
Reviewed: October 02, 2025
9/10
wide variety excellent service double beds
The breakfast offered a wide variety of choices! all the staff in the restaurant provided excellent service. i had a room with two double beds. This easily accommodated two adults and a child. we also had a very good evening meal at the hotel restaurant.
0 Helpful
Show more reviews
Questions of the users
About Crowne Plaza London - Docklands By Ihg
Can hotel guests access the spa facilities, including the swimming pool?
2 February 2024
Yes, hotel guests can enjoy access to the Quad Club, which includes the swimming pool, jacuzzi, sauna, steam room, and gym. Spa treatments require advance booking and payment. Can I use the swimming pool before my official check-in time?
25 February 2024
Yes, guests are welcome to use the pool prior to the 3:00 PM check-in time. What are the breakfast serving hours at the hotel?
14 March 2024
Breakfast is served from 6:00 AM to 9:00 AM on weekdays and from 6:00 AM to 10:00 AM on weekends. Is there accessible parking available at this location?
3 April 2024
Yes, accessible parking is available but is subject to availability. Parking at the hotel is charged at £20 for 24 hours. Can luggage be stored at the hotel if I arrive before check-in?
22 April 2024
Yes, luggage can be stored with the concierge until your room is ready. How far is the nearest public transport station from the hotel?
5 May 2024
The nearest station, Royal Victoria, is a 5-minute walk away and provides access to the Docklands Light Railway. Are baby cots available upon request for infants?
15 May 2024
Yes, baby cots can be provided upon request for guests traveling with infants. Is room service provided for guests at this hotel?
10 June 2024
Yes, room service is available for all guests to enjoy. What is the policy on checking in early before the official time?
20 June 2024
The standard check-in time is 3:00 PM, but early check-in requests are subject to availability.Next best alternative
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