Aloft London Excel Hotel Exterior photoAloft London Excel Hotel Interior photoAloft London Excel Hotel Exterior photo
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From119US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR
-
Next to the ExCel International Convention Centre
Great
8.4
8.6
/10
4.1
3.9
/5

Amenities

Aloft London Excel provides an array of amenities, including an indoor pool and a 24-hour pantry, ReFuel by Aloft, for snacks. Guests can unwind at the W XYZ bar, which offers specialty cocktails and music from local artists. The ReMix lounge presents a space for social gatherings and relaxation.

Rooms

The hotel's rooms feature signature beds and walk-in showers, ensuring a restful stay. Guests can take advantage of the connectivity station that links to a 49-inch LCD TV, allowing for convenient entertainment and work options. Family-friendly rooms with two double beds are available, with kids eating for free.

Location

Situated next to the ExCeL Exhibition Center, Aloft London Excel offers rapid access to London's public transport. The Custom House Elizabeth line station is just moments away, providing a 20-minute journey to Central London. The hotel is also well-positioned for exploring Canary Wharf and the O2 Arena.

Dining

Docksider Restaurant features casual dining with a seasonal menu that utilizes fresh ingredients. It is open for breakfast and dinner, accommodating a range of preferences from full English breakfasts to relaxing dinners. Guests can also enjoy refreshments at the ReFuel by Aloft pantry, available around the clock.

Pet-Friendly Policy

Aloft London Excel welcomes pets up to 40 pounds at no extra charge, making it accessible for traveling companions. The hotel provides spacious accommodations that can accommodate furry friends comfortably. Additionally, guests can take advantage of nearby parks for outdoor activities with pets.

Highlights

Location: Next to ExCeL Exhibition Center

Rooms: Family-friendly rooms with two double beds

Dining: Docksider Restaurant with seasonal menu

Amenities: Indoor pool and 24-hour pantry

Must-do experiences

  • Stroll through the historic Royal Victoria Dock for stunning views.
  • Taste dim sum at the hidden gem, Yauatcha, near your hotel.
  • Visit the ExCeL London for unique exhibitions and events.
  • Explore the hidden Leadenhall Market for great shopping and dining.
  • Catch a performance at the nearby O2 Arena for a memorable night.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Savvy Suite 1 Bedroom Executive Suite 1 King & Sofa Bed
2 persons
520 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Aloft Room Guest room 1 King
2 persons
260 sq. feet 
1 King-size bed
Shower
Air conditioning
Urban Room Guest room 1 King High Floor
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
Family Room 2 Double Beds
2 persons
260 sq. feet 
2 Double beds
Shower
Air conditioning
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View Room Rates & Availability by Date

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Pet amenities available
  • Room service
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sauna
  • Steam room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Aloft London Excel, guests can indulge in an inviting culinary experience at Docksider Restaurant and W XYZ Bar. These vibrant dining options highlight local and international flavors, all set within modern and family-friendly atmospheres perfect for any meal or evening outing.
Aloft London Excel Hotel Restaurant photo
Aloft London Excel Hotel Restaurant photo

Docksider Restaurant

Local and International
Ambiance
A modern setting that incorporates midcentury design elements, perfect for both family meals and casual dining.
Key Offerings
Start the day with a hearty full English breakfast or explore seasonal dishes for lunch and dinner; options for vegetarian and vegan preferences are proudly featured.
Reservation
No
Breakfast: Monday to Friday 06:30 - 10:30; Saturday and Sunday 07:00 - 11:00. Lunch and Dinner: Daily 12:00 - 22:00.

W XYZ Bar

Cocktails and Dinner
Ambiance
A modern lounge atmosphere, featuring industrial decor with high-back chairs and a polished chrome bar reminiscent of a classic soda fountain.
Key Offerings
Enjoy a vibrant cocktail hour and casual dinner selections, perfect for unwinding after a busy day with a creative drink or light bites.
Reservation
No
Monday to Sunday 17:00 - 00:00.

Location & Directions

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR
Map view
One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR
Nearby
Prince Regent DLR
1300 ft
Restaurants
Docksider Restaurant
800 ft
Royal Victoria Dock 1 Eastern Gateway
River Cottage Deli
3800 ft
1 Royal Victoria Dock ExCeL London
Yi-Ban
2400 ft
1010 Dockside Road London Regatta Centre
Custom House Pub
4500 ft
272-283 Victoria Dock Road
Tapa Tapa
3500 ft
Western Gateway Royal Victoria Docks
Zero Sette Restaurant
3700 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
3600 ft
1 Western Gateway ExCel Centre
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
9-minute walk
ExCeL London is a premier exhibition center hosting various events, from conferences to trade shows, easily accessible from the hotel.
The O2
The O2
25-minute walk
The O2 offers a range of concerts and events in a vibrant arena, along with restaurants and entertainment options at its base.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
10-minute walk
The waterfront area features picturesque views, ideal for leisurely strolls and enjoying local wildlife near the Thames.
Cutty Sark
Cutty Sark
45-minute walk
The Cutty Sark, a historic tea clipper ship, showcases maritime heritage and is a great spot for history enthusiasts.
Emirates Air Line
Emirates Air Line
20-minute walk
This cable car ride offers stunning aerial views of London and the River Thames. Enjoy a unique perspective of the skyline.
Royal Victoria Gardens
30-minute walk
These gardens provide a serene escape with walking paths, playgrounds, and scenic spots perfect for relaxation and picnics.
Docksider Restaurant
Docksider Restaurant
3-minute walk
This casual eatery offers British favorites with riverside views. Ideal for a relaxed meal after a day of exploring.
Yi-Ban
Yi-Ban
9-minute walk
A Chinese restaurant known for its dim sum and Cantonese dishes, set in a vibrant atmosphere near the waterfront.
Up at The O2
Up at The O2
25-minute walk
An exhilarating climb over one of London's most iconic venues that offers breathtaking 360° views of the city skyline.
The Connaught Tavern
The Connaught Tavern
8-minute walk
A cozy pub featuring live sports and a wide selection of drinks, making it a great spot for casual evening entertainment.
How to Navigate the City
City Centre
London17 min  ·  7.0 mi
Airports
London City (LCY)5 min  ·  1.9 mi
London Heathrow (LHR)63 min  ·  26.0 mi
Train
Woolwich Dockyard Railway Station28 min  ·  1.4 mi
Charlton Railway Station29 min  ·  1.5 mi
Underground
Canning Town24 min  ·  1.2 mi
Bus
Bus stop24 min  ·  1.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 20 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP17.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2011
Number of floors:
8
Number of rooms:
252

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review summary
Based on recent reviews
Powered by AI
Aloft London Excel is praised for its modern and clean rooms, which many guests find spacious and comfortable. The hotel's location is a major draw, with convenient access to the DLR and proximity to the O2 Arena via the nearby cable car. The breakfast receives positive feedback for its great selection; however, some guests have reported issues with in-room amenities not functioning correctly.
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Review score
Based on 1971 verified reviews
8.2/10
Great
83%
Recommend
Comfort
9.0/10
Cleanliness
8.9/10
Paid Wi-Fi
6.8/10
Free Wi-Fi
8.1/10
Pros
Friendly staff
Clean bedroom
Delicious breakfast
Cons
Dark reception area
Unprofessional service
Guest reviews
based on 1971 reviews
8.2/10
based on 4841 reviews
8.4/10
Victor from United Kingdom
Family with children
Aloft Room Guest room 1 King
3 nights in November 2025
|
Reviewed:January 01, 2026
6/10

Adequate Stay, but Some Issues

lukewarm breakfastclosed bar
The bar was not open . It made evenings dull. TVs in the rooms did not support Chromecast. Breakfast was basic and the warm options were lukewarm. It was not worth paying extra for. The coffee from a machine tasted terrible.
0 Helpful
sebastian from germany
Business traveller
urban room guest room 1 king high floor
3 nights in November 2025
|
Reviewed:December 01, 2025
9.0/10

modern stay near excel!

friendly staffcomfortable roomconvenient locationdeceptive pricing
i found the staff to be very friendly and helpful . my room had modern decor and was quite comfortable. the location was convenient for events at excel. i really liked the easy access to transportation options.
i think the website advertised prices could be more transparent regarding all applicable fees.
Location
9/10
the hotel is near the excel center and that is very convenient. the dlr station is also very close, offering quick access to other parts of the city. it made attending events and traveling around super easy.
Dining
9/10
the breakfast included rice, a welcome addition. the bar food tasted amazing!!! the staff accommodated my children's picky eating habits. i appreciate this level of care.
Service
10/10
kabir offered excellent service, representing the hotel with professionalism. all the staff were helpful and knowledgeable. they were great too ensure all needs were met .
Rooms
8/10
the room had a modern design and was very clean. my room offered good views. i think the size of the room was adequate and it was well kept. i got restful nights.
Facilities
9/10
the pool was clean and a good size for a relaxing swim. the gym has modern equipment for a complete workout. i enjoyed the availability of both the pool and gym.
0 Helpful
|
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Sebastian from Germany
Business traveller
aloft room guest room 1 king
3 nights in November 2025
|
Reviewed:November 29, 2025
9/10

impressed with the excel stay

excellent staffexcellent sizeconvenient location
the staff across all departments were excellent. breakfast offered many extras and i felt well looked after. my room was an excellent size, equipped with everything i needed. the location was also very convenient for attending an event at excel centre.
The soundproofing could be improved. i could hear corridor noise quite easily. A door upgrade may be needed.
Service
9/10
the reception staff were consistently helpful and polite. i observed prompt responses to inquiries and requests, and they were also efficient during check-in and check-out procedures! the service was definitely notable.
0 Helpful
|
Show more
Logan
Business traveller
aloft room guest room 1 king
3 nights in August 2025
|
Reviewed:August 30, 2025
9/10

satisfied stay at excel

comfy bedbreakfast selectionconvenient location
the room included a comfy king size bed. i found the breakfast selection great (it had plenty of options!). the location near the dlr was convenient for getting around.
0 Helpful
Questions of the users
About Aloft London Excel
Is there a spa available at Aloft London Excel, and are spa services included in the hotel amenities?
14 November 2024
The hotel features Splash and Re:Charge facilities, which include a pool, sauna, steam room, and a 24/7 gym. These amenities are included in the room price.
Do hotel rooms come equipped with mini fridges for guests to store their beverages?
20 April 2025
Each room is equipped with a cooler designed to keep drinks cold, but it is not a full mini fridge for storing food.
Can I stay at Aloft London Excel without a credit card?
18 January 2025
A credit or debit card is required for your stay, and a £25 holding deposit per night is also taken for any extras, which is refunded upon check-out.
Are there interconnecting rooms available for families traveling with children?
9 September 2024
Interconnecting rooms are available for families, offering a convenient way for parents and children to stay close while maintaining privacy.
What is the breakfast cost, and are robes provided in the hotel?
25 February 2025
Breakfast is offered at a price of £17.50, and bathrobes can be requested, subject to availability.
Is the swimming pool currently open for guests to use?
15 March 2025
Yes, the swimming pool is open, but guests must reserve a one-hour time slot at check-in to access it.
Is it possible for guests to check in before the standard 3 PM time?
5 December 2024
Early check-in before 3 PM is possible, subject to room availability.
Are children aged 13 years welcome to use the pool facilities?
30 August 2024
Yes, children aged 13 and older are permitted to use the pool facilities.
Can guests check out later than the standard check-out time, and if so, what is the cost?
11 October 2024
A late check-out after 12:00 PM incurs a fee of £10 per hour.
What type of television is provided in the guest rooms?
1 June 2025
Rooms are equipped with a standard TV featuring Chromecast for streaming content. However, external hard drives will not work with the TVs.
What are the pool hours for guests staying at Aloft London Excel?
17 February 2025
The pool is open daily from 6 AM to 11 PM for guest use.
Are there any restrictions for guests traveling with dogs or other pets?
12 April 2024
All rooms are pet-friendly for dogs under 18 kg, however, deep cleaning is performed after each stay to accommodate guests with allergies.

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