Aloft London Excel > Direct ExCeL Access & Pool

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Aloft By Marriott London Excel Hotel Exterior photo

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Key details

Hotel Overview

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

Next to the ExCel International Convention Centre

Great

8.5

8.6

/10

4.1

3.9

Loved by Aloft By Marriott London Excel Hotel guests

Easy app contact
Attentive staff
Free room upgrade
Convenient location

"Room is well appointed, modern, very clean and the bed is exceptionally comfortable."

Jodie from Switzerland

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"Pool is a nice feature and the gym a decent size."

Vicki from United Arab Emirates

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"This is a stylish high quality hotel in a convenient location with direct access to Excel and the DLR for fast transport to Canary Wharf and Central London."

Daisy from United Kingdom

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4-star hotel with indoor pool near ExCeL London

Amenities

Aloft London Excel provides an array of amenities, including an indoor pool and a 24-hour pantry, ReFuel by Aloft, for snacks. Guests can unwind at the W XYZ bar, which offers specialty cocktails and music from local artists. The ReMix lounge presents a space for social gatherings and relaxation.

Rooms

The hotel's rooms feature signature beds and walk-in showers, ensuring a restful stay. Guests can take advantage of the connectivity station that links to a 49-inch LCD TV, allowing for convenient entertainment and work options. Family-friendly rooms with two double beds are available, with kids eating for free.

Location

Situated next to the ExCeL Exhibition Center, Aloft London Excel offers rapid access to London's public transport. The Custom House Elizabeth line station is just moments away, providing a 20-minute journey to Central London. The hotel is also well-positioned for exploring Canary Wharf and the O2 Arena.

Dining

Docksider Restaurant features casual dining with a seasonal menu that utilizes fresh ingredients. It is open for breakfast and dinner, accommodating a range of preferences from full English breakfasts to relaxing dinners. Guests can also enjoy refreshments at the ReFuel by Aloft pantry, available around the clock.

Pet-Friendly Policy

Aloft London Excel welcomes pets up to 40 pounds at no extra charge, making it accessible for traveling companions. The hotel provides spacious accommodations that can accommodate furry friends comfortably. Additionally, guests can take advantage of nearby parks for outdoor activities with pets.

Highlights

Location: Next to ExCeL Exhibition Center

Rooms: Family-friendly rooms with two double beds

Dining: Docksider Restaurant with seasonal menu

Amenities: Indoor pool and 24-hour pantry

Must-do experiences

Stroll through the historic Royal Victoria Dock for stunning views.
Taste dim sum at the hidden gem, Yauatcha, near your hotel.
Visit the ExCeL London for unique exhibitions and events.
Explore the hidden Leadenhall Market for great shopping and dining.
Catch a performance at the nearby O2 Arena for a memorable night.

Location: Great

8.6/10Review score

Find the Hotel Location on the Map

Highlights from guests

Sports & FitnessMorning Workout!

The gym had all the equipment I needed. I loved the pool; it was ideal for a morning swim.

George from United Kingdom

Review on

Guest ParkingFree Parking!

I found free overflow parking. That meant I could enjoy my stay without worrying about extra costs.

Stefanie from Germany

Review on

DiningDelicious Burger!

The beef burger was delicious, with a nice smokey flavour. The chef knows how to cook a steak.

Jessica from Australia

Review on

Room FeaturesSpacious Room

The room was big and spacious. The air con worked so well and was easy to use.

Maria from Spain

Review on

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Savvy Suite 1 Bedroom Executive Suite 1 King & Sofa Bed

2 persons

520 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Aloft Room Guest room 1 King

2 persons

260 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Urban Room Guest room 1 King High Floor

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Family Room 2 Double Beds

2 persons

260 sq. feet

2 Double beds

Shower

Air conditioning

room details

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View Room Rates & Availability by Date

Check rooms and compare prices for your travel dates today

Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.7/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Services

Pet amenities available
Room service
Laundry
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sauna
Steam room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Aloft London Excel, guests can indulge in an inviting culinary experience at Docksider Restaurant and W XYZ Bar. These vibrant dining options highlight local and international flavors, all set within modern and family-friendly atmospheres perfect for any meal or evening outing.

Aloft By Marriott London Excel Hotel Restaurant photo

Docksider Restaurant

Local and International

Ambiance

A modern setting that incorporates midcentury design elements, perfect for both family meals and casual dining.

Key Offerings

Start the day with a hearty full English breakfast or explore seasonal dishes for lunch and dinner; options for vegetarian and vegan preferences are proudly featured.

Reservation

Breakfast: Monday to Friday 06:30 - 10:30; Saturday and Sunday 07:00 - 11:00. Lunch and Dinner: Daily 12:00 - 22:00.

W XYZ Bar

Cocktails and Dinner

Ambiance

A modern lounge atmosphere, featuring industrial decor with high-back chairs and a polished chrome bar reminiscent of a classic soda fountain.

Key Offerings

Enjoy a vibrant cocktail hour and casual dinner selections, perfect for unwinding after a busy day with a creative drink or light bites.

Reservation

Monday to Sunday 17:00 - 00:00.

Location

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

Map view

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

City landmarks

Library

Charlton House

1.9 mi

Landmark

Royal Arsenal

2.0 mi

Convention Centre

ExCeL London

2300 ft

Event hall

The O2

1.4 mi

Landmark

Greenwich Park

2.6 mi

Landmark

Up at The O2

1.4 mi

Landmark

Emirates Air Line

5300 ft

Landmark

The Connaught Tavern

2200 ft

Landmark

Chapel Of St George And St Helena At Former Dockland Settlement No. 1

1.0 mi

Landmark

Silo D

2300 ft

Landmark

War memorial at former St Mark's Church

2700 ft

Landmark

Silvertown War Memorial

3700 ft

Museum

Cutty Sark

2.6 mi

Landmark

Dock Manager's Office

4400 ft

Landmark

Central Buffet At Custom House

4600 ft

Landmark

The Dockers Sculpture

2400 ft

Landmark

Limehouse

2.9 mi

Planetarium

Royal Observatory Greenwich

2.6 mi

Landmark

St Luke's Community Centre

5100 ft

Park

Queen Elizabeth Olympic Park

3.3 mi

Landmark

ExCeL Exhibition Centre

4300 ft

Landmark

Fairbairn Hall

1.1 mi

Bridge

Royal Victoria Dock and Bridge

2200 ft

Church

Memorial Community Church

1.1 mi

Landmark

St Andrew's Church

1.2 mi

Landmark

St Andrew's Vicarage

1.2 mi

Theatre

Brick Lane Music Hall

2.4 mi

Park

Thames Barrier Park

2.0 mi

Landmark

Thames Path

3.2 mi

Landmark

Silvertown

2.2 mi

Nearby

Prince Regent DLR

1300 ft

Restaurants

Docksider Restaurant

800 ft

Royal Victoria Dock 1 Eastern Gateway

River Cottage Deli

3800 ft

1 Royal Victoria Dock ExCeL London

Yi-Ban

2400 ft

1010 Dockside Road London Regatta Centre

Custom House Pub

4500 ft

272-283 Victoria Dock Road

Tapa Tapa

3500 ft

Western Gateway Royal Victoria Docks

Zero Sette Restaurant

3700 ft

K Warehouse 2 Western Gateway Unit R3

Bagel factory

3600 ft

1 Western Gateway ExCel Centre

Explore London

Local Highlights

ExCeL London

9-minute walk

ExCeL London is a premier exhibition center hosting various events, from conferences to trade shows, easily accessible from the hotel.

The O2

25-minute walk

The O2 offers a range of concerts and events in a vibrant arena, along with restaurants and entertainment options at its base.

Royal Victoria Dock and Bridge

10-minute walk

The waterfront area features picturesque views, ideal for leisurely strolls and enjoying local wildlife near the Thames.

Cutty Sark

45-minute walk

The Cutty Sark, a historic tea clipper ship, showcases maritime heritage and is a great spot for history enthusiasts.

Emirates Air Line

20-minute walk

This cable car ride offers stunning aerial views of London and the River Thames. Enjoy a unique perspective of the skyline.

Royal Victoria Gardens

30-minute walk

These gardens provide a serene escape with walking paths, playgrounds, and scenic spots perfect for relaxation and picnics.

Docksider Restaurant

3-minute walk

This casual eatery offers British favorites with riverside views. Ideal for a relaxed meal after a day of exploring.

Yi-Ban

9-minute walk

A Chinese restaurant known for its dim sum and Cantonese dishes, set in a vibrant atmosphere near the waterfront.

Up at The O2

25-minute walk

An exhilarating climb over one of London's most iconic venues that offers breathtaking 360° views of the city skyline.

The Connaught Tavern

8-minute walk

A cozy pub featuring live sports and a wide selection of drinks, making it a great spot for casual evening entertainment.

How to Navigate the City

City Centre

London17 min · 7.0 mi

Airports

London City (LCY)5 min · 1.9 mi

London Heathrow (LHR)63 min · 26.0 mi

Train

Woolwich Dockyard Railway Station28 min · 1.4 mi

Charlton Railway Station29 min · 1.5 mi

Underground

Canning Town24 min · 1.2 mi

Bus

Bus stop24 min · 1.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 20 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP17.50 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2011

Number of floors:

Number of rooms:

252

Former name

aloft london excel

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Aloft London Excel is praised for its modern and clean rooms, which many guests find spacious and comfortable. The hotel's location is a major draw, with convenient access to the DLR and proximity to the O2 Arena via the nearby cable car. The breakfast receives positive feedback for its great selection; however, some guests have reported issues with in-room amenities not functioning correctly.

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Review score

Based on 2129 verified reviews

8.2/10

Great

82%

Recommend

Comfort

9.0/10

Cleanliness

8.9/10

Paid Wi-Fi

7.0/10

Free Wi-Fi

8.2/10

Pros

Friendly staff

Clean bedroom

Delicious breakfast

Cons

Dark reception area

Unprofessional service

Rosie from United Kingdom

Business traveller

urban room guest room 1 king high floor

3 nights in November 2025

Reviewed: January 24, 2026

8.5/10

modern stay with excellent facilities

coin-operated machinedaily breakfastexhibition centerfaulty wifi

the hotel featured a useful coin-operated washing machine and dryer for guest convenience i found the gym, pool, sauna, and steam room very nice the location proved great, especially with its proximity to the exhibition center and public transport daily breakfast buffet was included and quite extensive. i found the luxurious robes and linen added a touch of comfort.

i experienced issues with the wifi it connected but failed to load anything this forced me to disconnect and rely on mobile data the in-room tv shared the same faulty wifi preventing access to internet tv and limiting available channels.

Rooms

9/10

the room features a vanity unit, a toilet, a shower, and ample clothes storage just beyond that area rests the king size bed dim motion sensor lights provide guidance to the toilet at night.

Dining

8/10

breakfast includes bespoke eggs made upon request breakfast offered everything one could want the modern hotel provides a spacious lobby with work and seating areas it also has spaces for recreation such as a pool table, table football, and a piano.

0 Helpful

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Victor from United Kingdom

Family with children

Aloft Room Guest room 1 King

3 nights in November 2025

Reviewed: January 01, 2026

6/10

Adequate Stay, but Some Issues

lukewarm breakfastclosed bar

The bar was not open . It made evenings dull. TVs in the rooms did not support Chromecast. Breakfast was basic and the warm options were lukewarm. It was not worth paying extra for. The coffee from a machine tasted terrible.

0 Helpful

sebastian from germany

Business traveller

urban room guest room 1 king high floor

3 nights in November 2025

Reviewed: December 01, 2025

9.0/10

modern stay near excel!

friendly staffcomfortable roomconvenient locationdeceptive pricing

i found the staff to be very friendly and helpful . my room had modern decor and was quite comfortable. the location was convenient for events at excel. i really liked the easy access to transportation options.

i think the website advertised prices could be more transparent regarding all applicable fees.

Location

9/10

the hotel is near the excel center and that is very convenient. the dlr station is also very close, offering quick access to other parts of the city. it made attending events and traveling around super easy.

Dining

9/10

the breakfast included rice, a welcome addition. the bar food tasted amazing!!! the staff accommodated my children's picky eating habits. i appreciate this level of care.

Service

10/10

kabir offered excellent service, representing the hotel with professionalism. all the staff were helpful and knowledgeable. they were pretty good too ensure all needs were met .

Rooms

8/10

the room had a modern design and was very clean. my room offered good views. i think the size of the room was adequate and it was well-kept. i got restful nights.

Facilities

9/10

the pool was clean and a good size for a relaxing swim. the gym has modern equipment for a complete workout. i enjoyed the availability of both the pool and gym.

0 Helpful

Sebastian from Germany

Business traveller

aloft room guest room 1 king

3 nights in November 2025

Reviewed: November 29, 2025

9/10

impressed with the excel stay

excellent staffexcellent sizeconvenient location

the staff across all departments were excellent. breakfast offered many extras and i felt well looked after. my room was an excellent size, equipped with everything i needed. the location was also very convenient for attending an event at excel centre.

The soundproofing could be improved. i could hear corridor noise quite easily. A door upgrade may be needed.

Service

9/10

the reception staff were consistently helpful and polite. i observed prompt responses to inquiries and requests, and they were also efficient during check-in and check-out procedures! the service was definitely notable.

0 Helpful

Logan

Business traveller

aloft room guest room 1 king

3 nights in August 2025

Reviewed: August 30, 2025

9/10

satisfied stay at excel

comfy bedbreakfast selectionconvenient location

the room included a comfy king size bed. i found the breakfast selection great (it had plenty of options!). the location near the dlr was convenient for getting around.

0 Helpful

Questions of the users

About Aloft By Marriott London Excel

Is there a spa available at Aloft London Excel, and are spa services included in the hotel amenities?

14 November 2024

The hotel features Splash and Re:Charge facilities, which include a pool, sauna, steam room, and a 24/7 gym. These amenities are included in the room price.

Do hotel rooms come equipped with mini fridges for guests to store their beverages?

20 April 2025

Each room is equipped with a cooler designed to keep drinks cold, but it is not a full mini fridge for storing food.

Can I stay at Aloft London Excel without a credit card?

18 January 2025

A credit or debit card is required for your stay, and a £25 holding deposit per night is also taken for any extras, which is refunded upon check-out.

Are there interconnecting rooms available for families traveling with children?

9 September 2024

Interconnecting rooms are available for families, offering a convenient way for parents and children to stay close while maintaining privacy.

What is the breakfast cost, and are robes provided in the hotel?

25 February 2025

Breakfast is offered at a price of £17.50, and bathrobes can be requested, subject to availability.

Is the swimming pool currently open for guests to use?

15 March 2025

Yes, the swimming pool is open, but guests must reserve a one-hour time slot at check-in to access it.

Is it possible for guests to check in before the standard 3 PM time?

5 December 2024

Early check-in before 3 PM is possible, subject to room availability.

Are children aged 13 years welcome to use the pool facilities?

30 August 2024

Yes, children aged 13 and older are permitted to use the pool facilities.

Can guests check out later than the standard check-out time, and if so, what is the cost?

11 October 2024

A late check-out after 12:00 PM incurs a fee of £10 per hour.

What type of television is provided in the guest rooms?

1 June 2025

Rooms are equipped with a standard TV featuring Chromecast for streaming content. However, external hard drives will not work with the TVs.

What are the pool hours for guests staying at Aloft London Excel?

17 February 2025

The pool is open daily from 6 AM to 11 PM for guest use.

Are there any restrictions for guests traveling with dogs or other pets?

12 April 2024

All rooms are pet-friendly for dogs under 18 kg, however, deep cleaning is performed after each stay to accommodate guests with allergies.

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Aloft By Marriott London Excel, London

Hotel Overview

Loved by Aloft By Marriott London Excel Hotel guests

Amenities

Rooms

Location

Dining

Pet-Friendly Policy

Highlights

Must-do experiences

Pick the Room That Suits Your Travel Needs

View Room Rates & Availability by Date

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Media

Room decor

Dining Onsite

Docksider Restaurant

W XYZ Bar

Location

Real Guest Reviews & Ratings

modern stay with excellent facilities

Adequate Stay, but Some Issues

modern stay near excel!

impressed with the excel stay

satisfied stay at excel

Next best alternative

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