Doubletree By Hilton London Excel | Airport Hotel in London | Free Shuttle

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Doubletree By Hilton London Excel Hotel Exterior photo

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Key details

Hotel Overview

Excel, 2 Festoon Way, London, United Kingdom, E161RH

On the waterfront

Great

8.2

8.3

/10

4.6

4.0

Loved by Doubletree By Hilton London Excel Hotel guests

Comfortable beds
Helpful staff
Spacious room
Easy check-in

"The attractive view from the large picture windows was directly over the waters of the dock."

Global_Tourists from United Kingdom

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"The breakfast room, which was huge, had lovely views over the dock again, and breakfast was delicious."

Julie H from United Kingdom

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"Lovely room with a river view, big bathroom with walk in shower, large TV and spotlessly clean."

BEVERLY from United States

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Location

Doubletree By Hilton London Excel is located in the historic Docklands, just under a mile from London City Airport. The hotel is within a 15-minute walk of the ExCel Exhibition Centre and the Emirates Air Line cable cars. Guests can access central London and Stratford City via the Maryland Elizabeth Line Station, located within 5 miles.

Amenities

The hotel offers 120-seat lounge space for gatherings, featuring modern casual dining and seasonal plates. Health-conscious guests can visit the on-site fitness center, equipped to meet various workout needs. Self-parking is available on-site for £15.00 per day.

Rooms and Suites

Guests can choose from a variety of non-smoking rooms and spacious suites, some of which provide views of the Royal Docks. The hotel participates in the Hilton Honors program, allowing guests to earn points toward free nights. Digital Key access enhances convenience during stays.

Family Experience

Doubletree By Hilton London Excel offers a bespoke Family Experience for travelers under 12 years old, which includes a dedicated Kids Breakfast experience. Children can order meals from the Kids Menu, ensuring enjoyable dining for all ages. Additional kids' amenities are available upon request to enhance family stays.

Business Meeting Facilities

The hotel features a boardroom and meeting rooms that provide natural light and are equipped with A/V equipment. Attendees can gather in breakout spaces designed for casual meetings or networking. Room reservation options allow for flexible arrangements, accommodating groups of 10 to 25.

Highlights

Location: Less than a mile from London City Airport

Amenities: On-site fitness center and 120-seat lounge

Family: Kids Breakfast experience and Kids Menu

Business: Boardroom and meeting rooms with A/V equipment

Must-do experiences

Visit the historic Royal Victoria Dock for waterfront strolls.
Indulge in fish and chips at The Fish & Chips Company nearby.
Explore the ExCel London and its diverse exhibitions year-round.
Discover the hidden gem of the Thames Barrier Park nearby.
Take a scenic ride on the Thames Clippers river roamer service.

Location: Great

8.3/10Review score

Find the Hotel Location on the Map

Highlights from guests

DiningBreakfast Choice

The breakfast buffet had so much choice, there really was something for everyone. I was impressed!

Hannah from United Kingdom

Review on

Room FeaturesPerfectly Clean

The room was very clean and a nice size. I had a great view of the harbor from my room.

Isabelle from France

Review on

BathroomSpotless Bathroom

The bathroom was spotless with a good shower. The fluffy towels were a nice touch!

Ahmed from Saudi Arabia

Review on

Guest ParkingParking Available

There was lots of parking at the hotel which was great, and free!

Michael from Canada

Review on

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Twin Room

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

Queen Room

2 persons

230 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Queen Room Sofa Bed

2 persons

230 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Deluxe Twin Room View

2 persons

260 sq. feet

2 Single beds

Shower

Air conditioning

room details

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View Room Rates & Availability by Date

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

DoubleTree By Hilton London Excel offers a diverse culinary experience defined by British cuisine and modern ambiances. Guests can indulge in the warmth of family-friendly dining options by the Royal Victoria Dock, with thoughtfully crafted menus suitable for various dietary needs.

Doubletree By Hilton London Excel Hotel Restaurant photo

The Salt Port Restaurant & Delicatessen

British

Ambiance

Modern and family-friendly, alongside the tranquil Royal Victoria Dock.

Key Offerings

Dine on sustainable British dishes that celebrate the historic docks, with options for vegetarian and gluten-free diets available.

Reservation

Not needed.

Open daily from 6:30 AM to 10:00 PM; Sunday hours are from 7:00 AM.

The Bidder & Co Lounge

British bar classics with contemporary twists

Ambiance

Inviting and modern, perfect for unwinding after events at ExCel London or The O2 Arena.

Key Offerings

Enjoy signature cocktails and shareable platters in a relaxed setting, ideal for casual gatherings.

Reservation

Not needed.

Open daily from 12:00 PM to 2:00 AM.

Location & Directions

Excel, 2 Festoon Way, London, United Kingdom, E161RH

Map view

Excel, 2 Festoon Way, London, United Kingdom, E161RH

City landmarks

Landmark

Royal Arsenal

1.8 mi

Library

Charlton House

1.9 mi

Convention Centre

ExCeL London

3100 ft

Landmark

Greenwich Park

2.7 mi

Event hall

The O2

1.6 mi

Landmark

War memorial at former St Mark's Church

2100 ft

Landmark

Silo D

2700 ft

Landmark

Emirates Air Line

1.1 mi

Landmark

Chapel Of St George And St Helena At Former Dockland Settlement No. 1

1.2 mi

Landmark

Dock Manager's Office

3600 ft

Landmark

Central Buffet At Custom House

3800 ft

Landmark

Silvertown War Memorial

3900 ft

Landmark

Up at The O2

1.6 mi

Landmark

The Dockers Sculpture

3000 ft

Museum

Cutty Sark

2.7 mi

Landmark

ExCeL Exhibition Centre

3600 ft

Landmark

St Luke's Community Centre

1.1 mi

Landmark

Northern Entrance to Woolwich Foot Tunnel

1.1 mi

Landmark

Fairbairn Hall

1.2 mi

Bridge

Royal Victoria Dock and Bridge

3000 ft

Church

Memorial Community Church

1.3 mi

Landmark

St Andrew's Church

1.3 mi

Landmark

St Andrew's Vicarage

1.3 mi

Planetarium

Royal Observatory Greenwich

2.7 mi

Theatre

Brick Lane Music Hall

2.5 mi

Landmark

St Mary Magdalene's Church

1.3 mi

Park

Thames Barrier Park

2.1 mi

Landmark

Thames Path

3.2 mi

Landmark

Silvertown

2.3 mi

Nearby

The Connaught Tavern

1500 ft

Restaurants

Fox Connaught

800 ft

Lynx Way London

Yi-Ban

1700 ft

1010 Dockside Road London Regatta Centre

Afternoon Tea at Sunborn Yacht Hotel London

1700 ft

Royal Victoria Dock Sunborn Yacht Hotel London

River Cottage Deli

3200 ft

1 Royal Victoria Dock ExCeL London

The Old Time Music Hall

2.0 mi

North Woolwich Road

City Bar and Grill

2.9 mi

London City Airport Hartmann Road

Custom House Pub

4700 ft

272-283 Victoria Dock Road

The City Bar

2.9 mi

Hartmann Rd After Security

Tapa Tapa

3800 ft

Western Gateway Royal Victoria Docks

Espressamente Illy

2.9 mi

City Aviation House London City Airport

Explore London

Explore Nearby Activities and Dining

ExCeL London

12 minutes' walk

A premier exhibition center hosting various events and conferences. Notable for its spacious layout and modern amenities.

Royal Arsenal

10 minutes' drive

Historic site featuring charming buildings and cafes. Offers guided tours that highlight its rich military history.

The O2

10 minutes' drive

A large entertainment venue known for concerts and shows. Home to a cinema and various dining options.

Greenwich Park

10 minutes' drive

Beautiful park providing stunning views of London. Perfect for picnics, walking, and year-round events.

Emirates Air Line

25 minutes' walk

A thrilling cable car experience over the Thames. Offers panoramic views of the skyline, perfect for adventure seekers.

Greenwich Peninsula Ecology Park

25 minutes' walk

A tranquil nature reserve with walking paths and wildlife. Ideal for relaxation and connecting with nature.

Fox Connaught

3 minutes' walk

A casual pub serving classic British fare. Known for its friendly atmosphere and a selection of local ales.

Yi-Ban

7 minutes' walk

Chinese restaurant with a waterfront view. Renowned for its dim sum and flavorful dishes. Reservations recommended.

Afternoon Tea at Sunborn Yacht Hotel London

6 minutes' walk

Unique dining experience on a luxury yacht. Offers a selection of teas and pastries in an elegant setting.

The Old Time Music Hall

10 minutes' drive

A unique venue offering cabaret and music performances. Family-friendly with a lively atmosphere and fun acts.

Up at The O2

10 minutes' drive

Climb experience to the top of the O2 arena. Offers stunning views and a sense of accomplishment for thrill-seekers.

How to Navigate the City

City Centre

London18 min · 7.1 mi

Airports

London City (LCY)30 min · 1.6 mi

London Heathrow (LHR)63 min · 25.9 mi

Train

Woolwich Dockyard Railway Station26 min · 1.3 mi

Charlton Railway Station29 min · 1.5 mi

Underground

Canning Town28 min · 1.4 mi

Bus

Bus stop22 min · 1.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 15 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 10 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Slovenian, Tagalog / Filipino

Number of floors:

Number of rooms:

285

Former name

Ramada

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Doubletree by Hilton London Excel is appreciated for its convenient location near Excel London and easy access to central London via the DLR. Many guests enjoy the hotel's river views and the proximity to London City Airport. Rooms typically feature amenities like an ironing board and a kettle; however, a few guests have noted that the mirrors could be cleaner. The breakfast buffet is often praised for its variety.

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Review score

Based on 2502 verified reviews

8.3/10

Great

84%

Recommend

Staff

8.8/10

Comfort

8.7/10

Breakfast

8.0/10

Value for money

8.0/10

Pros

Lovely staff

Clean rooms

Free cookies

Patient staff

Cons

Poor soundproofing

Terrible hygiene

based on 1380 reviews

4/5

George from United Kingdom

Couple

queen room sofa bed

3 nights in November 2025

Reviewed:January 08, 2026

9.0/10

fantastic stay!

spacious roomhelpful stafffriendly staffgreat service

The room was spacious. it was a queen room sofa bed and very nice. i really liked that the staff were helpful and friendly! din at reception was amazing. He was friendly and professional. he did whatever he could to help us with our room.

the front desk never answered my calls when i dialed '0'.

Location

9/10

the hotel is near a stop, so transport is easy. it is near to excel, very convenient. the area was safe and well kept.

Service

10/10

the front desk people were helpful, especially chinx. she were really good too ensure my next stay was superb.

Facilities

8/10

breakfast was varied and catered to everyone. it included excellent quality and tasty options. the hotel had nice facilities and clean, comfortable rooms. i loved the bonus welcome cookie when i checked in!!!

0 Helpful

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georgia from united kingdom

queen room

3 nights in November 2025

Reviewed:January 05, 2026

7/10

an okay experience

helpful staffquiet roomhard bedthin duvet

the staff was very helpful and friendly. (i really appreciated their assistance). the room was quiet, a plus for a good night's sleep.

the bed was unbelievably hard. the duvet was very thin, not providing enough warmth during the night.

0 Helpful

Elijah from United Kingdom

Business traveller

Queen Room

3 nights in November 2025

Reviewed:December 03, 2025

8.5/10

excel stay

clean roomquick servicebreakfast optioneasy travel

i had a clean room. room service was quick. the breakfast had many options. staff was helpful. the location allowed easy travel via the dlr and tube. parking felt secure.

the pillows were very flat and soft. the duvet was thin. i felt cold.

Dining

9/10

the breakfast buffet included typical british items. i saw sausages. hash browns and beans are available. the restaurant has waterfront views from two-story windows. it is a good spot for sunrise breakfasts.

Rooms

8/10

the queen room provided a work area. it had good lighting. rooms have water views. suites include a coffee machine. a kettle. tea and bath robes are available. slippers are available.

0 Helpful

Questions of the users

About Doubletree By Hilton London Excel

Does this hotel have a swimming pool available for guests?

15 November 2024

There is no swimming pool onsite at this property.

Are guests permitted to smoke on the balcony?

10 December 2024

The hotel maintains a smoke-free environment throughout its premises, including balconies.

What are the parking options if I arrive late at night?

22 October 2024

Complimentary parking is available in front of the hotel on a first-come, first-served basis, with around 50 spaces. Additionally, there is pay-and-display parking on the side of the hotel, which is free during the night.

How far is the hotel from the ExCel Exhibition Centre?

12 March 2025

The hotel is a short 3-minute walk to the East entrance of the ExCel Exhibition Centre.

What are breakfast hours during the week?

28 January 2025

Breakfast is served from 6:30 AM to 10:30 AM on weekdays.

Can rooms with views of the London City Airport runway be requested?

5 February 2025

Rooms with runway views can be requested at booking, and the hotel will do its best to accommodate these requests.

Is it possible to store luggage after check-out?

20 May 2025

A luggage room is available for guests to store their belongings after checking out, allowing for convenient airport transfer arrangements.

Is the hotel currently open for bookings?

18 April 2025

The hotel is open for bookings and operating under the current regulations.

How much is required as a deposit upon check-in?

30 June 2025

A deposit of £50.00 is taken at the time of check-in.

What is the policy regarding early check-in?

14 July 2025

Early check-in is offered based on availability on the day of arrival; however, luggage storage is available if needed.

Are there any special family amenities for young children?

9 September 2025

Families with children under the age of 12 can enjoy special amenities, including a dedicated Kids Welcome and Kids Breakfast experience.

What is the cost per day for parking?

21 August 2025

Self-parking is available for £15.00 per day for hotel residents.

What meals are available through room service?

31 October 2025

Room service offers a range of meal options from the hotel's restaurant menu from 6:30 AM to 10:00 PM.

Do you have facilities for hosting meetings or events?

7 November 2024

The hotel features event spaces, including a boardroom and meeting room equipped with A/V facilities and natural light, suitable for gatherings of up to 35 people.