Jen Hong Kong By Shangri-La | Airport Hotel in Hong Kong | Free Shuttle

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Jen Hong Kong By Shangri-La Interior photo

Jen Hong Kong By Shangri-La Exterior photo

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Key details

Hotel Overview

508 Queen'S Road West, Western District, Hong Kong, China

Near the University of Hong Kong

Great

8.2

8.7

/10

4.5

4.3

Loved by Jen Hong Kong By Shangri-La guests

Efficient check-in
Attentive staff
Spacious room
Convenient access
Generous breakfast

"The club on the roof was very comfy place to wait and rest until travelling to airport."

Onur from Czechia

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"We used the rooftop pool almost everyday to cool off in the afternoon -- it was very clean with a great harbor view and friendly staff."

zharriso from United States

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"Just 50 m to metro station HKU, 100 m to the cool, traditional tram lines and also not far from buses."

Jürgen M from Germany

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Dining

Jen Hong Kong By Shangri-La offers all-day dining venues providing buffet meals. Up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at no additional charge when accompanied by a dine-in adult. This benefit allows families to savor diverse culinary options without extra costs.

Rooms

The hotel presents a variety of room types designed for comfort and practicality. Options include spacious family rooms that accommodate up to four guests, complete with modern furnishings and views of the city. Each room features essential amenities to enhance the stay experience.

Location

Jen Hong Kong is situated in the vibrant district of Western District. The hotel provides easy access to popular attractions, shopping areas, and local dining options. Its central location allows guests to explore Hong Kong conveniently.

Family Amenities

The hotel promotes family-friendly services, making it suitable for travelers with children. Facilities include kid-friendly meal options and spacious rooms that can accommodate larger families. Activities and experiences designed for children are regularly available, enhancing the stay for families.

Highlights

Dining: buffet meals at no additional charge for children

Rooms: spacious family rooms accommodating up to four guests

Location: situated in the vibrant district of Western District

Family Amenities: kid-friendly meal options

Must-do experiences

Savor dim sum at Tim Ho Wan, the Michelin-starred eatery nearby.
Take the Star Ferry for stunning views of Victoria Harbour at sunset.
Visit the lesser-known Kowloon Walled City Park for history and serenity.
Stroll through the vibrant streets of Sham Shui Po for local markets.
Explore the Hong Kong Museum of History for captivating cultural insights.

Location: Perfect

9.0/10Review score

Find the Hotel Location on the Map

Highlights from guests

Sports & FitnessHarbor View Gym

The gym boasts harbor views! I could enjoy the scenery while getting my workout in.

Kenji from Japan

Review on

DiningMalaysian flavors

The breakfast buffet included Malaysian and Singaporean options. I enjoyed the authentic flavors!

Aisha from Singapore

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Room FeaturesHarbor View Bliss

High floor, harbor view room! The sunlight created a truly idyllic feel. Loved the mini pantry.

Isabelle from France

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Guest ParkingMTR Access

Subway station is very close to the hotel's location; this made it easy for transport and moving around the city

Rajesh from India

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Harbourscape Twin Bed

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

Superior Twin Room City View

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

Cityscape King Bed

2 persons

230 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Mountain Club Twin Bed

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.0/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Washing machine
Free toiletries
Bathroom telephone

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Nestled within the vibrant atmosphere of Jen Hong Kong By Shangri-La, dining options are a celebration of Malaysian and Singaporean street-style cuisine. At Cafe Malacca, the comfortable setting is perfect for family meals, offering an authentic taste of Southeast Asia in a modern ambiance.

Jen Hong Kong By Shangri-La Restaurant photo

Cafe Malacca

Malaysian and Singaporean street-style cuisine

Ambiance

A family-friendly and modern environment that captures the spirit of local dining culture

Key Offerings

Specialty dishes celebrate the rich flavors of Malaysian and Singaporean cuisine, inviting guests to delve into traditional recipes that evoke the essence of street food from bustling markets.

Reservation

Hours vary.

Location & Directions

508 Queen'S Road West, Western District, Hong Kong, China

Map view

508 Queen'S Road West, Western District, Hong Kong, China

City landmarks

Landmark

Victoria Peak

2.1 mi

Landmark

Lo Pan Temple

2100 ft

Landmark

Man Mo Temple

1.1 mi

Landmark

Western Market

1.1 mi

Gallery

University Museum and Art Gallery The University of Hong Kong

3900 ft

Botanical Garden

Hong Kong Zoological and Botanical Gardens

1.5 mi

Park

Sun Yat Sen Memorial Park

4500 ft

Synagogue

Ohel Leah Synagogue

1.1 mi

Landmark

Government House

1.5 mi

University

The University of Hong Kong

2500 ft

Church

Hong Kong Catholic Cathedral of the Immaculate Conception

1.3 mi

Church

Catholic Bethanie

2500 ft

Gallery

Madame Tussauds Hong Kong

1.4 mi

Museum

Hong Kong Museum of Medical Sciences

1.4 mi

Landmark

Central-Mid-Levels Escalators

1.3 mi

Landmark

SoHo

4900 ft

Landmark

MTR Sheung Wan

1.0 mi

Landmark

PMQ

1.3 mi

Museum

Dr Sun Yat-sen Museum

1.2 mi

Church

St. John's Cathedral

1.7 mi

Landmark

Lan Kwai Fong

1.4 mi

Gallery

Bamboo Scenes

2200 ft

Landmark

The Cenotaph

1.7 mi

Park

Hong Kong Park

1.8 mi

Harbour

Hong Kong Macau Ferry Terminal

1.3 mi

Landmark

The Center

1.3 mi

Square

Statue Square

1.6 mi

Landmark

Wan Chai Heritage Trail

3900 ft

Mall

Landmark

1.5 mi

Nearby

Shopping Area

The Westwood

1300 ft

Restaurants

Treasure Lake Seafood Restaurant

200 ft

Hill Road

No Milkshake No Life

400 ft

31-37 Hill Road Shop A

Hey Hey Kitchen

300 ft

Shop D

Cellar Door Wine & Tapas Bar

500 ft

G/F

Artisan room

700 ft

G/F

Jiang's Hunan chef

600 ft

G/F

Meeting Point Restaurant & Bar

500 ft

Shop 15-22

The Big Bite Flame Grill

900 ft

G/F

Teakha

1100 ft

G/F

Explore Hong Kong

Local Highlights

Lo Pan Temple

8 minutes' walk

Lo Pan Temple is dedicated to the patron saint of carpenters and builders, featuring intricate designs and a peaceful atmosphere.

Man Mo Temple

20 minutes' walk

Man Mo Temple is a historical landmark reflecting Hong Kong's rich culture, attracting visitors with its stunning architecture and incense offerings.

Hong Kong Zoological and Botanical Gardens

25 minutes walking

This botanical garden features exotic plants and animals, ideal for families and nature lovers with free admission and serene pathways.

Sun Yat Sen Memorial Park

17 minutes' walk

Sun Yat Sen Memorial Park offers lovely waterfront views and green spaces, perfect for picnics, leisurely walks, and family activities.

Hiking at Victoria Peak

40 minutes walking

Victoria Peak offers thrilling hiking trails with breathtaking views of the city. Great for adventure seekers and nature enthusiasts.

Yoga Classes at The Westwood

5 minutes' walk

Relaxing yoga classes at The Westwood are perfect for rejuvenation. Classes are available throughout the week; reservations suggested.

Treasure Lake Seafood Restaurant

1 minute walking

Seafood cuisine in a casual setting, known for fresh catches and local favorites. Great choice for families and seafood lovers.

Cellar Door Wine & Tapas Bar

2 minutes walking

Stylish tapas bar offering a range of wines and delicious small plates, perfect for couples looking for an intimate dining experience.

Hey Hey Kitchen

1 minute walking

Casual eatery serving authentic local dishes with vegetarian options. Quick bites ideal for solo travelers and families.

The Westwood Bar

5 minutes' walk

The Westwood Bar hosts live music and DJ nights, creating a vibrant atmosphere perfect for nightlife enthusiasts of all ages.

SoHo Nightlife

18 minutes' walk

SoHo offers a diverse nightlife scene with bars, clubs, and entertainment venues, ideal for couples and solo travelers seeking fun.

How to Navigate the City

City Centre

Hong Kong8 min · 3.2 mi

Airports

Hong Kong H K Heliport (HHP)16 min · 6.4 mi

Chek Lap Kok (HKG)54 min · 22.4 mi

Train

MTR Hong Kong Station29 min · 1.5 mi

Underground

HKU4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 06:00-12:00

Guest Parking

Private parking is possible on site (reservation might be needed) at HKD 350 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of HKD 238 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Korean

Year renovated:

2008

Number of floors:

Number of rooms:

179

Former name

Traders Hotel, Hong Kong

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Jen Hong Kong by Shangri-La is often praised for its convenient location right next to the HKU MTR station, making it easy to explore the city, including a short ride to Central. Guests frequently highlight the comfortable and spacious rooms, with some offering great views. The hotel also features a gym with impressive views and a rooftop pool. Some guests have noted a difference between renovated and non-renovated superior rooms.

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Review score

Based on 741 verified reviews

8.5/10

Great

90%

Recommend

Free Wi-Fi

9.2/10

Location

9.0/10

Breakfast

7.9/10

Value for money

7.9/10

Pros

Harbour view

MTR station access

Well-equipped room

Helpful staff

Rooftop pool

Cons

Small beds

Overpriced breakfast

Alessandra from Italy

Single

club suite

3 nights in November 2025

Reviewed:February 05, 2026

8.8/10

convenient location and friendly staff

helpful staffconvenient locationquick checkoutlower floor

the hotel staff were friendly and helpful . the hotel is next to the mtr station, made getting around simple. i appreciated that checkout was quick (i was in a bit of a hurry!).

My room was on a lower floor. I recommend requesting a room on a higher floor for a better view.

Service

9/10

the staff was available and helpful. i saw staff promptly assist guests at the reception. i also noticed staff offered luggage assistance and provided directions when asked.

Dining

8/10

the hotel has a malaysian restaurant on the second floor. it also is near many dining options. i noticed several fast food restaurants and local eateries just steps away.

Rooms

9/10

my club suite had a good layout. i liked the seat near the window (it was good. the room included a spacious layout suitable for a comfortable stay.

Facilities

9/10

the hotel features a lounge, a swimming pool, and a gym on the top floor. while working out, i could enjoy the harbor view. the pool area included plenty of space.

0 Helpful

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David L from United States

Family with children

Club Twin Room Harbour View

4 nights in November 2025

Reviewed:December 27, 2025

9.0/10

EXCELLENT Stay NEAR Subway!

convenient locationeasy accessgreat supermarketsoft pillow

the hotel is super close to the MTR station. i got around the city easily. the neighborhood has tons of places for food and even a supermarket nearby. i loved how convenient everything was.

the pillow was too soft so it was hard to sleep. the room is a little small and looks old. i HOPE they improve it soon.

Rooms

9/10

i had a club twin room. it had a fantastic view of the harbour. the room was spacious. it included a large luggage space. the bathroom was clean and big. it contained enough space for skincare products.

Location

10/10

the hotel's location is EXCELLENT. the MTR station is across the street. a 7-eleven store is right next door. there are also several cafes and restaurants close. transport was simple.

Facilities

8/10

the hotel features a lounge. it features a swimming pool. it also features a gym on the top floor. i enjoyed harbor views when i was working out. the bar has excellent services.

0 Helpful

Jason from United States

Single

Deluxe Twin Room Harbour View

4 nights in November 2025

Reviewed:December 15, 2025

6/10

great locationworn fixturestrange smell

The location was very close to the MTR station. It made it easy to move around.

The hotel seemed old. The fixtures in my room were worn. The room didn't seem very clean, and there was a strange smell. I expected a better standard because it is affiliated with Shangri-La.

0 Helpful

Angela from United Kingdom

club suite

3 nights in October 2025

Reviewed:December 10, 2025

9/10

decent bottlefriendly staff

the front desk staff were super nice, i appreciated billy, he helped with our check-in and was very friendly. the hotel gifted us a bottle of wine for our celebration and it was quite a decent bottle.

0 Helpful

Christian from Germany

Single

club suite

4 nights in November 2025

Reviewed:November 23, 2025

9/10

great LOCATION and friendly STAFF

great locationclean roomkind stafflaundry service

the hotel is NEAR the HKU mtr station. it made getting around the island simple. the room was clean, and i had everything i needed. all the staff were very kind and helpful. i especially appreciated the same-day laundry service , it was very useful.

the mattress was softer THAN i prefer , though others might find it comfortable.

Service

9/10

i FOUND the front desk very helpful when i needed directions. the staff in the club lounge were especially attentive, remembering my drink preferences. housekeeping also provided perfect service, keeping the room super clean and well-stocked.

0 Helpful