Name: Mercure Exeter Southgate Hotel
Address: Southernhay East, Exeter, Devon, EX1 1QF
Price range: US$54+
Rating: 8.0

Mercure Exeter Southgate Hotel Interior photo

Mercure Exeter Southgate Hotel Restaurant photo

Mercure Exeter Southgate Hotel Exterior photo

Key details

Hotel Overview

Southernhay East, Exeter, EX1 1QF

Close to Exeter Cathedral

Great

8.0

8.1

/10

3.6

3.7

Loved by Mercure Exeter Southgate Hotel guests

Excellent location

Helpful staff

Delicious breakfast

Modern bathroom

Roomy shower

Decent variety

"Spa great, rush good size , clean and tidy abd overall great facilities."

Richard from United Kingdom

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"A very good and easily accessible pool"

Langwallner from United States

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"Pool was lovely and warm ."

kelly h from United Kingdom

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"This hotel is so central to the town and the Quay both within walking distance."

archieHampshire from United Kingdom

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"Spa is brilliant and great addition to your stay."

Richard M from United Kingdom

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4-star hotel in Exeter with a heated indoor pool and spa facilities

Amenities

Mercure Exeter Southgate Hotel offers extensive amenities including a state-of-the-art fitness center and a heated indoor pool. Guests can unwind in the full-service spa, which provides various treatments and therapies. The hotel also features a range of conference and meeting facilities, providing customizable spaces capable of accommodating up to 250 guests.

Rooms

The hotel boasts 170 well-appointed rooms, each designed with comfort in mind. Choices range from standard rooms to privilege rooms with enhanced facilities, offering superior bedding and complimentary refreshments. Many rooms provide picturesque views of Exeter's historic Cathedral or the surrounding gardens.

Location

Located in the center of Exeter, the hotel provides easy access to local attractions such as the Royal Albert Memorial Museum and the historic Exeter Cathedral. The hotel is within walking distance of the city's vibrant shopping areas and dining options. Additionally, public transportation links are readily available, connecting guests to surrounding regions.

Dining

The on-site restaurant, Brasserie Pierre, serves a menu that highlights fresh, local produce complemented by an extensive wine list. Guests can enjoy a relaxing dining experience with seasonal dishes created by skilled chefs. An outdoor terrace is also available for al fresco dining during warm weather.

Wellness

The hotel's spa facilities offer a variety of treatments aimed at relaxation and rejuvenation. Guests can select from massages, facials, and beauty therapies tailored to individual preferences. The heated indoor pool is also an inviting space for both exercise and leisure.

Highlights

Location: Central Exeter, near attractions

Rooms: 170 well-appointed accommodations

Dining: Brasserie Pierre with local produce

Wellness: Spa with massages and beauty therapies

Events: Conference facilities for up to 250 guests

Must-do experiences

Visit the Royal Albert Memorial Museum for local history.
Stroll through the quaint Gandy Street for unique shops.
Savor a traditional Devon cream tea at the tea rooms.
Explore the historic underground passages beneath Exeter.
Catch a show at the Exeter Northcott Theatre for local culture.

Location: Perfect

9.3/10Review score

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Highlights from guests

Spa & LeisurePerfect extras!

The pool and sauna are great additions. The pool was also nice and warm to swim in and unwind after a long day.

Charlie Smith from United Kingdom

Review on

BathroomLush showers

The bathroom was very well-appointed and updated. Showers were lush and the large towels were a welcome luxury.

Naomi Walker from Canada

Review on

DiningBreakfast choice!

The breakfast was excellent, with many choices. The restaurant has a spacious area to enjoy all the full European-style selection.

David Chen from Singapore

Review on

Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Privilege Room
2 persons
155 sq. feet
1 Double bed
Coffee machine
Shower
room details
Classic Room
2 persons
155 sq. feet
1 Double bed
Bathtub
Shower
room details
Accessible Classic Room One Double or Two single Beds
2 persons
195 sq. feet
1 Double bed / 2 Single beds
Heating
Shower
room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Spa lounge
Sauna
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Mercure Exeter Southgate Hotel features The Gate House, a family-friendly dining venue that delights with a blend of British and European cuisines. Offering a cozy atmosphere, this restaurant caters to diverse dietary needs while providing a taste of local authenticity, ideal for any meal of the day.

The Gate House

British and European

Ambiance

A welcoming family-friendly space with visual references to Exeter's rich history, complemented by an expansive bar and lounge area featuring comfortable seating.

Key Offerings

Enjoy a variety of meals including gluten-free and vegetarian options. Breakfast features cooked-to-order dishes like omelettes and kippers. Great for family gatherings and leisurely dining.

Reservation

Not needed.

Open daily from 06:30 to 21:00.

Location

Southernhay East, Exeter, EX1 1QF

Map view

City landmarks

Museum

Royal Albert Memorial Museum

2400 ft

Landmark

Exeter Quay

1.0 mi

Park

Northernhay Gardens

2300 ft

Castle

Rougemont Castle

2300 ft

Landmark

Underground Passages

2000 ft

Landmark

St Nicholas Priory

2200 ft

Landmark

Queen Street

2900 ft

Landmark

Miles' Clocktower

2900 ft

Art object

Redvers Buller

3400 ft

Bridge

The Iron Bridge

2200 ft

University

University of Exeter

1.2 mi

Church

Riverside Church

3000 ft

Nearby

Church

Exeter Cathedral

1600 ft

17 Catherine St

St Catherine's Chapel and Almshouses

1300 ft

Exeter - Catacombs and Lower Cemetery

800 ft

Phoenix Blitz Memorial

Blitz Fountain and the Phoenix Blitz Memorial

800 ft

Cathedral Yard Exeter Cathedral

Statue of Richard Hooker

1100 ft

Frog Street In a park off Frog Street

The Medieval Exe Bridge

1800 ft

Church

St Stephen's Church

1400 ft

Princesshay

Blue Boy Statue

1500 ft

Event hall

Exeter Guildhall

1300 ft

Exeter High Street

Exeter Riddle Sculpture

1500 ft

Church

St Pancras Church

1600 ft

251 High Street

Year of the Pedestrian Statue

1900 ft

Near Killerton House

Budlake Old Post Office

800 ft

National Trust's Killerton Estate

Clyston Mill

800 ft

Church

St Martin's Church

1100 ft

Shopping Area

Princesshay

1600 ft

Restaurants

Opa Taverna

700 ft

36-37 South Street

Cosy Club Exeter

600 ft

1 Southernhay East

White Hart

700 ft

66 South Street White Hart Hotel

Sparkles

800 ft

10-12 Palace Gate

The Fusion Buffet

900 ft

10 Palace Gate

Real India

900 ft

28 South Street

On The Waterfront

1400 ft

4-9 Southern Warehouse

Cote Brasserie

1700 ft

19-21 Cathedral Yard

Pasha

1100 ft

80 South Street

Kaspa's Desserts

1000 ft

1 Market Street

Tang Shian

1000 ft

77-78 South Street

Explore Exeter

Exeter Cathedral

6 minutes' walk

Gothic architecture and stunning stained glass, this historic cathedral is a must-see for its remarkable details and peaceful atmosphere.

Royal Albert Memorial Museum

9 minutes' walk

A renowned museum featuring art, history, and natural sciences. Explore diverse exhibits and enjoy free admission.

Riverside Church

11 minutes' walk

A historic church with beautiful surroundings, perfect for a quiet moment or to appreciate its architectural charm.

Northernhay Gardens

9 minutes' walk

Exeter's oldest public park, offering a tranquil space with lovely gardens, perfect for a relaxing stroll.

Biking at Exeter Quay

20 minutes' walk

Scenic cycling opportunities along the quay with rental services nearby. Perfect for leisurely rides or thrilling cycling adventures.

Yoga Classes

8 minutes' walk

Relaxing classes offered at studios close by, ideal for winding down after a busy day or recharging during your stay.

Exeter Eagles BMX

5 minutes' drive

A BMX track for thrill-seekers; perfect for riders of all levels and offering rentals for those looking to practice their skills.

Opa Taverna

3 minutes' walk

Authentic Greek dishes in a vibrant atmosphere. Recommended for their mezze plates and fresh seafood options.

Cosy Club Exeter

2 minutes' walk

Relaxed eatery with a retro vibe, serving a mix of classic and modern British dishes. Great for brunch or casual dining.

The Fusion Buffet

4 minutes' walk

All-you-can-eat buffet featuring a variety of international cuisines. Enjoy a casual dining experience with something for everyone.

The Phoenix

10 minutes' walk

A local arts venue with live performances including theatre, comedy, and film screenings in a welcoming environment.

Exeter Corn Exchange

15 minutes' walk

A historic space hosting live concerts and events. Check their schedule for family-friendly shows and music nights.

How to Navigate the City

City Centre
Exeter 5 min · 1400 ft
Airports
Exeter International (EXT) 14 min · 5.7 mi
Bristol (BRS) 161 min · 66.6 mi
Train
Exeter St Thomas Railway Station 10 min · 2700 ft
Exeter St Davids Train Station 18 min · 5000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 16.5 per person.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian

Year renovated:

2008

Number of rooms:

153

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Mercure Exeter Southgate Hotel is frequently praised for its excellent location, placing guests within a short walk of Exeter Cathedral and the historic Quayside. Guests often highlight the spacious rooms, with some noting comfortable beds. The on-site facilities like the pool and spa are appreciated, although some guests have mentioned an extra charge for pool access. Moreover, the breakfast receives positive feedback, particularly the good quality food, and the convenience of on-site parking is a recurring plus for visitors.

Review score

Based on 5 verified reviews

8.0 /10

Great

100%

Recommend

Location

9.3/10

Staff

8.8/10

Value for money

7.9/10

Free Wi-Fi

8.0/10

Pros

Helpful staff

Good breakfast

Excellent location

Cons

Poor cleaning

Non-working airco

Clive from United Kingdom

Family with children

Classic Room

3 nights in November 2025

Reviewed: February 11, 2026

9.0/10

Central location with comfortable amenities

clean pool comfortable bed

the location was ideal for seeing the cathedral and exploring the city centre. the swimming pool, sauna, and jacuzzi were clean and well-kept. i appreciated the comfortable bed and big shower. the bathroom was nice and clean.

i found the noise from nearby function rooms disruptive in the morning. the staff seemed a bit unattentive when i mentioned a bad smell. it made for a less relaxing start to the day.

Facilities

9/10

a decent-sized swimming pool is available to use. a sauna and jacuzzi are located near the pool area. these facilities are all clean and well-maintainedwith a relaxing experience.

Location

10/10

the hotel provides prime access to the city centre and the cathedral. the hotel is within walking distance of the quayside. many restaurants, bars, and historical sites are nearby.

Dining

8/10

breakfast offers great variety and the staff copes well. the buffet remained topped up even during busy times. this ensured that everyone had access to fresh food.

0 Helpful

Logan from Canada

Business traveller

Standard Twin Room

3 nights in November 2025

Reviewed: January 11, 2026

7/10

central location friendly staff all-you-can-eat buffet dated room thin walls extra fee

I appreciated the central location. It was close to many attractions. The staff were friendly upon my arrival and always willing to assist. The breakfast had many options. I especially liked the all-you-can-eat buffet.

The room felt dated. Some furniture was worn. The walls were thin. I could hear noises from neighboring rooms. I think that paying extra to use the pool is too much.

0 Helpful

Ava from United States

Couple

Privilege Room

3 nights in November 2025

Reviewed: January 05, 2026

9.0/10

Fantastic Hotel Experience

friendly staff restaurant options spacious room

My check-in process goes smooth thanks to the friendly staff member. She gives me all the needed details about the hotel amenities and restaurant options. My room is very spacious and well kept. It also has all the important things for a good visit. I hope to return.

The cost increased a lot since my first visit at this place and I was pretty sad that I needed to pay extra money for a swim. I have never paid before, and it is very expensive, especially because is not cheap to stay there and I paid for parking.

Rooms

9/10

The room features a king-size bed and a separate seating area with a sofa. There is a work desk with an ergonomic chair available and a flat-screen television with cable channels. The room include a mini-fridge stocked with complimentary beverages.

Service

10/10

The staff responds quickly to requests and the reception is open for 24 hours. Daily housekeeping is available and I found the staff to be helpful in arranging local transportation. I also saw concierge services available.

Dining

8/10

The hotel features a restaurant serving breakfast, lunch, and dinner, and it also offers a bar area with an extensive drink menu. I noticed the breakfast buffet includes hot and cold options, and I saw many vegetarian and gluten-free choices. Room service is available during limited hours.

Location

9/10

The hotel is near many shopping centers and there are local attractions close to the hotel. I saw that public transportation options is within walking distance and I noticed taxis readily available outside the hotel. There is also easy access to major highways.

0 Helpful

Joan from Ireland

Classic Room

3 nights in November 2025

Reviewed: November 23, 2025

9/10

Fantastic Central Getaway

modern bathroom comfortable bed clear instructions friendly staff

I found the bathroom very modern and well fitted. The bed was comfortable too! The air conditioning had really good instructions and the windows opened easily in the bedroom. The reception staff were friendly and helpful. They made check-in easy.

I noticed the carpets could use a deep clean. They looked a little scary.

Rooms

9/10

My Classic Room had comfortable beds and fresh pillows! The shower offered great water pressure. I was happy with how quiet and relaxing the room felt after a long day.

0 Helpful

George from United Kingdom

Single

Classic Room

3 nights in June 2026

Reviewed: September 13, 2025

6/10

showing its age, really

dirty cup outdated tv

The room i had was a bit tired. there was a dirty cup when i arrived, which i found charming, of course. the tv seemed like it was from another decade. Navigating it was an adventure in itself. and the shower drain? it serenaded me with an awful noise whenever i dared to use it. extra charges for parking and the pool added insult to injury, i must say

0 Helpful

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