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United Kingdom
Newcastle upon Tyne
Four Points Flex By Sheraton Newcastle
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Four Points Flex By Sheraton Newcastle Room photoFour Points Flex By Sheraton Newcastle Exterior photoFour Points Flex By Sheraton Newcastle Exterior photo
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From61US$ /night
Check-in
10May2026Select date
Check-out
11May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
-
Steps from Grainger Town
Great
8.4
8.6
/10
5.0
4.2
/5

Loved by Four Points Flex By Sheraton Newcastle guests

  • Attentive staff
  • Super clean hotel
  • Convenient location
  • Comfortable beds
  • Great city views
"Room was unexpectedly great cosidering the price."
Le from United Kingdom
read full review
"The location is perfect for anyone wanting to go clubbing or out shopping and the breakfast is good and worth the price."
Harry B from Netherlands
read full review
"Well laid out room with bunks for the kids."
Anonymous
read full review

Location

Four Points Flex by Sheraton Newcastle stands in a central location within walking distance of Newcastle train station. The Medieval castle and Grey Street district can be reached on foot, making it easy to explore local attractions. Guests can stroll along the Quayside to the Gateshead Millennium Bridge, just 15 minutes away.

Rooms

The hotel offers 99 rooms designed with comfort and convenience in mind. Each room provides amenities that cater to modern travel needs, delivering an efficient stay. Guests can expect thoughtful hospitality from the attentive team throughout their visit.

Dining

The hotel's lounge bar serves a full buffet breakfast in a welcoming environment. In the evenings, it transforms into a sociable spot for guests to unwind with drinks. This flexible dining space encourages interaction with both visitors and locals alike.

Accessibility

Four Points Flex by Sheraton Newcastle prioritizes accessibility with elevators and accessible routes from the public entrance. This design ensures that all guests can navigate the property with ease. Additional off-site parking options are located just 0.2 miles away in Grainger Town.

Airport Proximity

The hotel is approximately 7 miles from Newcastle International Airport (NCL), offering convenient access for travelers. This location allows guests to transfer from the airport without hassle. The combination of nearby transport options enhances the overall experience.

Highlights

Location: Walking distance to Medieval castle

Rooms: 99 contemporary rooms

Dining: Full buffet breakfast

Accessibility: Accessible routes from public entrance

Parking: Off-site in Grainger Town 0.2 Miles

Must-do experiences

  • Stroll along the Quayside and admire the stunning Tyne Bridge.
  • Visit the Baltic Centre for Contemporary Art, it's a local favorite.
  • Don't miss the iconic Grey Street for its beautiful architecture.
  • Savor a stottie cake filled with bacon at a nearby café.
  • Explore the historic Ouseburn Valley for quirky arts and culture.
View all

Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Standard Double Room
Standard Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
room details
Family Room One Double Bed Two Bunk Beds
Family Room One Double Bed Two Bunk Beds
2 persons
195 sq. feet 
1 Double bed
Shower
Heating
room details
Efficient Double Room
Efficient Double Room
2 persons
140 sq. feet 
1 Double bed
Shower
Heating
room details
Larger King Room
Larger King Room
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
room details
Click button to see more rooms
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View Room Rates & Availability by Date

Check rooms and compare prices for your travel dates today

Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Dining Onsite

The onsite dining at Four Points Flex By Sheraton Newcastle offers a delightful mix of family-friendly and modern experiences, perfect for any traveler. Guests are treated to an impressive breakfast spread that emphasizes freshness and variety, making it a great start to the day.
Four Points Flex By Sheraton Newcastle Restaurant photo

Restaurant

Casual all-day dining
Ambiance
A welcoming space that combines traditional warmth with modern touches, making it ideal for both families and individuals.
Key Offerings
Enjoy a hearty breakfast featuring an above-average selection of fruit salad, pastries, cold meats, and a full cooked breakfast spread. For lighter bites throughout the day, options include fajita wraps and baguettes.
Reservation
No
Open daily from 7 AM to 9 PM (8 AM to 9 PM on weekends).

Location & Directions

15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
Map view
15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
City landmarks
Bridge
Gateshead Millenium Bridge
1.1 mi
Museum
Discovery Museum
3000 ft
Market
The Quayside
2100 ft
Gallery
Baltic Centre for Contemporary Art
4000 ft
Museum
Life Science Centre
2300 ft
Museum
The Great North Museum
4900 ft
Gallery
The Biscuit Factory
5100 ft
Landmark
Grainger Town
2400 ft
Museum
Victoria Tunnel
1.0 mi
Stadium
St James' Park
3600 ft
Monument
Grey's Monument
2200 ft
Mall
Eldon Square
3300 ft
Square
The Blue Carpet
3100 ft
Gallery
Laing Art Gallery
3200 ft
Shopping Area
Central Arcade Newcastle
2500 ft
Nearby
Night club
Newcastle Castle
600 ft
Bridge
The Tyne Bridge
2000 ft
Bridge
High Level Bridge
1300 ft
Church
Saint Nicholas Cathedral
800 ft
St Nicholas Square
Newcastle Cathedral
800 ft
Market
Grainger Market
1800 ft
Bridge
Swing Bridge
1600 ft
Museum
Holy Jesus Hospital
1800 ft
Cinema
Tyneside Cinema
1600 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1300 ft
Church
Cathedral Church of St Mary
1700 ft
Grey Street
1300 ft
48 Westgate Rd
George Stephenson Monument
500 ft
Church
St John the Baptist Church
700 ft
Hadrian's Wall
1800 ft
Restaurants
Deli Central
600 ft
Arch 9 Forth Street
Chillipepper Sandwiches & More
800 ft
Arch 1 Forth Street
Public House J.D Wetherspoon
400 ft
48 Westgate Road
The Mile Castle
900 ft
The West Road and Grainger Street
Dog and Scone
700 ft
22 Pudding Chare
Ugot
600 ft
Newcastle Station Neville Street Newcastle Central Station
Acropolis Street Food
500 ft
Pilgrim Street Quayside Unit 48
The Redhouse
1400 ft
32 Sandhill Quayside
Mark Toney Cafe and Ice Cream Parlour Grainger Street
1100 ft
53 Grainger Street
The Town House
900 ft
Grainger Street
Burger King
1600 ft
Neville Street Central station
Explore Newcastle upon Tyne
Explore Newcastle
Top Attractions
Activities
Dining
Entertainment
Newcastle Castle
Newcastle Castle
2 minutes' walk
A historic medieval fortress offering insights into Newcastle's past with informative exhibits and beautiful views.
The Quayside
The Quayside
8 minutes' walk
A scenic riverside area featuring vibrant bars, restaurants, and iconic views of the Tyne Bridge and Gateshead Millennium Bridge.
Life Science Centre
Life Science Centre
9 minutes' walk
An interactive science museum perfect for families, with hands-on exhibits and live demonstrations for a fun learning experience.
Gateshead Millennium Bridge
20 minutes' walk
An architectural marvel known as the 'Winking Eye' bridge, ideal for walking or cycling with fantastic photo opportunities.
Whickham Thorns Outdoor Activity Centre
10 minutes' drive
Offers adventure activities like rock climbing and archery, perfect for thrill-seekers wanting an exciting day out.
Exhibition Park
20 minutes' walk
A tranquil park perfect for relaxation, featuring gardens, a boating lake, and a café for a leisurely day outdoors.
Deli Central
Deli Central
2 minutes' walk
A cozy deli serving fresh sandwiches and salads, with vegetarian options and a relaxed atmosphere perfect for a quick bite.
Public House J.D Wetherspoon
Public House J.D Wetherspoon
2 minutes' walk
A casual pub offering a wide selection of traditional pub fare and drinks at affordable prices, great for families or groups.
The Mile Castle
The Mile Castle
4 minutes' walk
A modern pub featuring a mix of British favorites and international dishes, known for its friendly ambiance and large outdoor area.
The Journal Tyne Theatre
9 minutes' walk
A historic venue hosting live performances, from theater shows to concerts, providing a vibrant arts scene for all ages.
The Comedy Vault
12 minutes' walk
A lively venue featuring stand-up comedy shows, ideal for a fun night out with friends or a unique date night experience.
How to Navigate the City
City Centre
Newcastle upon Tyne8 min  ·  2000 ft
Airports
Newcastle (NCL)19 min  ·  7.5 mi
Durham Tees Valley (MME)99 min  ·  40.8 mi
Train
Newcastle Train Station4 min  ·  1000 ft
Bus
Bus stop4 min  ·  1000 ft
Interested in Early Bird Booking Discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP13.95 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
98
Former name
sleeperz hotel newcastle

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review summary
Based on recent reviews
Powered by AI
Four Points Flex By Sheraton Newcastle is appreciated for its modern rooms and convenient location, especially its proximity to Newcastle train station, making it easy to explore the city. Many guests have enjoyed the spaciousness of the rooms, some even boasting fantastic views over the castle and bridge; however, a few guests have mentioned that using the toilet discreetly could be challenging due to the bathroom design. visitors find it to be a clean and comfortable base for visiting Newcastle.
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Review score
Based on 1955 verified reviews
8.3/10
Great
87%
Recommend
Location
9.4/10
Staff
9.1/10
Paid Wi-Fi
7.7/10
Breakfast
8.1/10
Pros
Excellent location
Helpful staff
Free water bottles
Quiet room
Great for shopping
Cons
No slippers
Extra credit card details
Guest reviews
based on 1955 reviews
8.3/10
based on 5410 reviews
8.4/10
Aaron from United Kingdom
Standard Double Room
3 nights in November 2025
|
Reviewed:February 18, 2026
9.0/10

Excellent base for exploring

quiet roomhelpful staffgreat location
This hotel has a GREAT location near the station. The staff was helpful. The room was clean. I did appreciate how quiet my room was, despite the nearby train tracks.
The water pressure in the shower could BE better.
Rooms
9/10
The room had a comfortable bed. There was also a kettle with tea and coffee provided. I found ample space to hang clothing. The room had good lighting.
Service
10/10
Reception staff offered very friendly and helpful service. They seemed genuinely interested. Staff promptly addressed all my questions. The check-in process was fairly quick.
Facilities
9/10
The hotel is close to many attractions. It is a short walk from the train station. There is quick access to shopping. It is convenient to reach many landmarks.
Dining
8/10
Breakfast offered a sufficient variety. The buffet included several options. Items were replenished regularly. The dining area was generally kept clean.
0 Helpful
|
Show less
Christopher from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:February 03, 2026
7/10
efficient check-inconvenient locationstained towelsnoisy air conditioning
the location was convenient, only a short walk from the train station. the staff offered quick check-in, it was very efficient.
the air conditioning was quite noisy! it made sleeping a little difficult. also, the towels provided had some obvious stains.
0 Helpful
Joseph from Canada
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:December 21, 2025
6/10

Average Stay with Some Issues

good locationsmall roomnoise issue
The hotel is in a good location near the train station.
My room was quite small and not very excellent. I booked a room with a city view , but all I saw was a wall close by. Noise was also a problem. I could hear sounds from upstairs when someone showered or flushed the toilet.
0 Helpful
Evelyn from United Kingdom
Single
Standard Double Room
1 night in November 2025
|
Reviewed:December 06, 2025
8.8/10

Convenient and Central Stay

ideal locationfriendly staffcomfortable stayuninspiring view
The location was ideal for exploring the city. I found friendly staff. The room provided everything I needed for a comfortable overnight stay. Check-in was easy through the online system. I was happy my room was ready early.
The room faced the car park, so the view was not very inspiring. Cars were level with my window. It was not a major problem because my stay was brief and I arrived quite late due to train delays.
Location
10/10
The hotel is centrally located near the railway station. Many attractions and historical sites are within easy walking distance. This proximity makes it easy to access key areas of the city for both leisure and business.
Facilities
9/10
The hotel provides a bar for drinks and relaxation. Guests can easily access nearby clubs. Good security measures are also in place. These amenities support both convenience and safety.
Rooms
8/10
Rooms include air conditioning. Comfortable beds ensure a good night's sleep. The shower had good water pressure. Views reflect the city setting.
Dining
8/10
Breakfast offers a continental selection. The choices are adequate for a business trip. The breakfast provides essential options for starting the day efficiently. It suits those with quick schedules.
0 Helpful
|
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Questions of the users
About Four Points Flex By Sheraton Newcastle
Is there any parking option available at this location, and what are the associated costs?
15 November 2024
There is no on-site parking; however, Dean Street NE1 1PG is recommended. It operates under the 'Alive After 5pm' scheme, charging £1.60 per hour until 5pm, then it's free until 8am the following day.
Where can guests park conveniently near the hotel?
22 October 2024
The nearest recommended parking is at Dean Street NE1 1PG. It offers £1.60 per hour before 5pm and is free after 5pm until 8am the next day.
What is the cost of breakfast at the hotel?
5 April 2025
Breakfast is priced at £7.95 and can be added upon check-in.
Is it possible to store luggage if the arrival is before the check-in time?
8 January 2025
Yes, luggage can be securely stored if you arrive early and your room is not ready.
Is the hotel welcoming to guests from the LGBTQ+ community?
17 February 2025
Yes, the hotel is inclusive and welcomes all guests, including those from the LGBTQ+ community.
Are ironing facilities available for guest use?
30 March 2025
Irons and ironing boards can be obtained from the Reception at any time during your stay.
Is a cooked breakfast offered at this hotel?
12 December 2024
Yes, there is a selection of cooked foods, cereals, fruits, and a variety of hot and cold drinks available for breakfast.
What age is required for check-in at this hotel?
4 June 2025
Guests must be 18 years or older to check in.
What are the check-in and check-out times?
25 July 2024
Check-in begins at 14:00 and check-out is before 11:00.
How close is the hotel to the nearest train station?
18 March 2025
The hotel is just a 5-minute walk from the train station.
Are late check-out options available?
19 April 2025
Late check-outs can be arranged depending on availability; otherwise, luggage can be stored for convenience.

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Check-in
10May2026Select date
Check-out
11May2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
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  • Location
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