Boutique Grey Street Hotel * Rosette Dining & Spa

Name: Grey Street Hotel, Newcastle upon Tyne
Address: 2-12 Grey Street, Newcastle upon Tyne, Tyne and Wear, NE1 6EE
Price range: US$90+
Rating: 8.6

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Grey Street Hotel Newcastle upon Tyne Interior photo

Grey Street Hotel Newcastle upon Tyne Exterior photo

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Key details

Hotel Overview

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE

Close to the Historic District

Great

8.6

8.9

/10

3.0

4.3

Loved by Grey Street Hotel guests

Cute staff

Stylish hotel

Comfy bed

Good toiletries

Perfect location

"Between te city centre and the Quayside this must be the perfect location in the city, Nice old building too."

Mathieu from Netherlands

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"The rooms are very nice with extremely comfy beds, bathroom had a bath with over shower, toiletries were by the white company."

Breaking-Dawn22 from United Kingdom

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"We booked a junior suite and it was very modern and clean with a huge comfy bed."

Karen

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4-star boutique hotel in the city centre of Newcastle upon Tyne

Amenities

Grey Street Hotel offers 49 contemporary en-suite rooms within a Grade II listed building. Guests can access Leila Lily's, an award-winning Rosette bar and restaurant located adjacent to the hotel. Conference facilities, including three private meeting rooms, are available for business events accommodating up to 18 people.

Rooms

The hotel provides a variety of accommodations including Standard Rooms, Deluxe Rooms, and exclusive Junior Suites. Each room showcases Georgian character combined with modern finishes, featuring high ceilings and large sash windows. Junior Suites include mini-fridges, fluffy robes, and slippers for added comfort.

Location

Situated on iconic Grey Street, the hotel is a short stroll from Newcastle's Central Station, providing easy access to local attractions. The surrounding area features a rich selection of restaurants, bars, and cultural sites. Guests can explore the vibrant Quayside and other historic landmarks just minutes away.

Dining

Leila Lily's, located within the hotel, offers an extensive menu featuring starters, elegant main courses, and delicately assembled desserts. The bar serves a wide selection of cocktails, wines, premium champagnes, and draught beers. Leila Lily's is open daily, providing guests with a high-end dining experience right at their doorstep.

Business

The hotel's meeting rooms come equipped with plasma screens, Barco connectivity, and BOSE sound systems for a seamless business experience. Each room can be tailored to meet specific needs, accommodating small gatherings or private dinners. Packages are available, including complimentary tea and coffee on arrival.

Highlights

Location: Situated on iconic Grey Street

Dining: Award-winning Rosette bar and restaurant

Rooms: 49 contemporary en-suite rooms

Business: Meeting rooms with BOSE sound systems

Must-do experiences

Discover the stunning views from Quayside's Millennium Bridge at sunset.
Try the famous stottie cake filled with pease pudding at The Greys.
Visit the Baltic Centre for Contemporary Art, just across the river.
Stroll through the historic Piccadilly Market for local crafts and treats.
Explore the hidden Ouseburn Valley for local music and art scenes.

Location: Perfect

9.6/10Review score

Find the Hotel Location on the Map

Highlights from guests

DiningBreakfast Brilliance

Breakfast offered a wide buffet choice and a cooked breakfast was served piping hot. The restaurant's food was excellent.

Olivia from Canada

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BathroomLuxury essentials

The bathroom had large and fluffy bath towels. There were White Company toiletries, including shower gel, shampoo, and conditioner.

Ethan from Australia

Review on

Meeting RoomsCycle Storage

We stored our cycles in their meeting room. The concierge was extremely helpful in getting our cycles up and down the stairs.

Isabelle from France

Review on

BedroomSupreme comfort

The rooms are very nice with extremely comfy beds. Temperature controls are available. Soft, squidgy pillows are also available.

Noah from New Zealand

Review on

Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Standard Double Room
2 persons
8 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Standard Twin Room
2 persons
10 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Deluxe Junior Suite
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

View Room Rates & Availability by Date

Check rooms and compare prices for your travel dates today

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Check-in/ Check-out

Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player

Room decor

Carpeted floor

Dining Onsite

Leila Lily's presents a delightful fusion of British and international flavors in a modern yet romantic setting. Guests can indulge in an array of carefully crafted vegetarian, vegan, and gluten-free options, making it a perfect dining destination for all palates.

Leila Lily's
British, International, European
Ambiance
Modern and romantic, featuring a stunning floral bar that creates an inviting backdrop for dining.
Key Offerings
Experience thoughtfully prepared dishes from breakfast through dinner, with a menu tailored to cater to vegetarian, vegan, gluten-free, and dairy-free preferences. Enhance the experience with craft cocktails or afternoon tea.
Reservation
Reservations recommended.
Monday: 16:00 - 20:00, Tuesday to Thursday: 12:00 - 20:00, Friday and Saturday: 12:00 - 21:00, Sunday: 12:00 - 20:00

Location

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE

Explore Newcastle upon Tyne

Explore Newcastle

Newcastle Castle

4 minutes' walk

A medieval castle showcasing the city's history, featuring guided tours and stunning views of the Tyne.

The Quayside

7 minutes' walk

A vibrant area with iconic bridges, riverside cafes, and stunning views, perfect for a leisurely stroll.

Life Science Centre

12 minutes' walk

An interactive science museum with hands-on exhibits and an immersive planetarium, suitable for all ages.

The Great North Museum

15 minutes' walk

A diverse museum featuring natural history and ancient artifacts, often hosting free exhibitions.

Whickham Thorns Outdoor Activity Centre

10 minutes' drive

Adventure seekers can enjoy activities like climbing and archery, with facilities for all skill levels.

Jesmond Dene Park

30 minutes' walk

A serene park with beautiful walking trails, picnic spots, and a petting zoo for a relaxing day outdoors.

Longhorns Barbecue Smokehouse

1 minute' walk

Casual barbecue restaurant known for its smoky meats and hearty sides, great for families and casual dining.

Zizzi - Newcastle

1 minute' walk

Italian eatery with a lively atmosphere, offering wood-fired pizzas and delicious pastas with vegetarian options.

The Biscuit Factory

16 minutes' walk

Contemporary art gallery and studio space featuring local artists, along with a charming cafe for snacks.

St James' Park

14 minutes' walk

Famous football stadium hosting matches and tours, offering a great atmosphere for sports enthusiasts.

How to Navigate the City

City Centre
Newcastle upon Tyne 5 min · 1400 ft
Airports
Newcastle (NCL) 20 min · 8.1 mi
Durham Tees Valley (MME) 96 min · 39.8 mi
Train
Manors Railway Station 6 min · 1700 ft
Newcastle Central 8 min · 2000 ft
Bus
Bus stop 6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 12.95 per person per day.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Grey Street Hotel enjoys a superb location right in the city centre, convenient for shops, restaurants, and attractions like the Earl Grey Monument. Guests appreciate the clean, spacious rooms, many with comfortable beds and well-equipped with amenities like tea and coffee facilities, ironing boards, and good-sized TVs, some even featuring views. Breakfast is a highlight, offering both continental options and cooked-to-order dishes; however, some guests have noted occasional noise issues or less desirable views from rooms facing the back of the building. Overall, many guests find the hotel offers good value for its central Newcastle location.

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Review score

Based on 1890 verified reviews

8.4 /10

Great

86 %

Recommend

Location

9.6/10

Staff

9.3/10

Paid Wi-Fi

7.6/10

Free WiFi

8.3/10

Pros

Central location

Friendly staff

Clean hotel

Little extras

Cons

Poor lighting

Bathroom issues

Jean from France

Couple

standard double room

3 nights in November 2025

Reviewed: February 17, 2026

9.0/10

fantastic experience

friendly staff early luggage storage prime location

the staff at reception were friendly. we could leave our bags before check in, great. it's so nice and easy to walk everywhere from here.

the room temperature was difficult to adjust, and the air conditioning was not working. the mattress felt hard, and the sheets felt cheap. there were steps in the room, and the shower space was very tight.

Dining

9/10

breakfast included a range of options that were delicious. the staff was very friendly during breakfast service. cooked breakfasts were also made to order.

Location

10/10

the hotel is in the city center with a metro station just minutes away. many restaurants are close to the hotel. the location is very convenient.

Service

9/10

the staff was very pleasant and helpful. i received an upgrade to a suite upon arrival, a lovely surprise.

Facilities

8/10

the rooms have nice decorations. the bathroom was a good size with nice decorations. there were many little extras like tissues, pen, paper, toiletries, and water.

0 Helpful

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John from United Kingdom

Single

Deluxe Double Room

2 nights in November 2025

Reviewed: January 20, 2026

9/10

Really good Stay!

hot shower comfy beds

The bathroom was spacious. It featured a good, hot shower, and this was very refreshing after a long day. The beds were very comfy. I was able to sleep very well.

0 Helpful

Harper from United States

Couple

Standard Double Room

3 nights in November 2025

Reviewed: December 23, 2025

9.0/10

charming stay

lovely staff easy check-in ample storage helpful porter

the reception staff was lovely and check-in was easy, it had a warm feel. my room was immaculate with plenty of storage, including an iron and board. tea, coffee, and kettle was available. the night porter brought milk right away. the staff stored my bags early and after checkout so i could shop.

some stairs was a bit tricky to navigate.

Location

9/10

this location allowed easy access to shopping and dining. proximity to the train station provided transport links. many restaurants located close by made dining convenient. it really is super central.

Service

10/10

the reception staff were very helpful during check-in. the night porter was quick when i requested milk. staff offered bag storage before check-in and after i checkout. friendly employees made everything simple.

Facilities

8/10

the hotel featured tvs mounted to the walls. blackout curtains and windows was included. the hotel provide tea and coffee making facilities in my room. the building maintained a warm feel overall.

Rooms

9/10

the room included an iron, ironing board, and a hairdryer. rooms had good storage space. a super comfortable bed help me sleep well. the shower worked wonders.

0 Helpful

Alex from United Kingdom

Couple

Standard Double Room

3 nights in November 2025

Reviewed: December 06, 2025

8.8/10

a decent stay

easy access useful safe helpful staff good selection

location offers easy access to most facilities, like restaurants and shopping. the room included a safe and ironing board, which i FOUND useful. staff members are pleasant and helpful. breakfast featured a well laid out room and a good selection of items.

Rooms

8/10

the room was well decorated and the bathroom was a good size. it featured lovely additions such as tissues and toiletries. a room safe and ironing board were present.

Location

9/10

the hotel location is fairly central and provides a short walk to restaurants. shopping and bars are also a short distance away. the area offers convenient access.

Dining

9/10

the breakfast room was well laid out and offered a good selection of foods. various cooked breakfasts are made to order so that guests receive fresh meals. it was a pleasant experience.

Service

9/10

staff members are PLEASANT and helpful. they assist with inquiries and requests effectively so that guests feel supported. the service enhances the overall experience.

0 Helpful

Joshua from United Kingdom

Deluxe Double Room

3 nights in November 2025

Reviewed: November 30, 2025

8/10

complimentary biscuits lit wardrobe available hairdryer

i stayed in a beautiful double room. the room included complimentary biscuits, tea, coffee, and hot chocolate. the wardrobe featured lighting, and a hairdryer was available.

the air conditioning would not alter, staying at 19 degrees.

0 Helpful

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Questions of the users

About Grey Street Hotel

Is it possible to arrange for rose petals in the room as featured in the promotional materials?

10 January 2024

The 'Romantic Package' can be organized by reaching out to the hotel directly. It's advisable to book in advance to guarantee availability.

Are there any restrictions on bringing my well-behaved dog, Meggie, along during our stay?

5 February 2024

Dogs are welcome at the hotel, with a fee of £10 per night for each pet. It would be a pleasure to have Meggie as a guest!

What is the current parking rate for the nearby car park?

15 March 2024

Dean Street Car Park offers parking at approximately £11 for a 24-hour stay. It's best to confirm with them for the latest rates.

Are there rooms available with separate showers or is it shower-over-bath only?

20 April 2024

Room options include both separate showers and shower-over-bath combinations. Specific requests can be accommodated if mentioned prior to arrival.

How far is the hotel from the nearest train station?

30 May 2024

The hotel is conveniently located about 800 meters from the Central Station, roughly a 10-minute walk.

Can I enjoy a drink with my dog in the hotel's bar area?

15 June 2024

While dogs are not permitted in the onsite bar, beverages can be purchased and enjoyed in the reception area.

Will I have access to breakfast with my dog during my stay?

22 July 2024

Pets are allowed in the restaurant for breakfast if you inform the staff during check-in to notify the breakfast team.

Is it possible to request a specific floor when booking a junior suite?

30 August 2024

When making a reservation, it's advisable to indicate a preference for a higher floor on the 4th or 5th floor. Requests will be considered based on availability.

Are there special discounts for guests booking spa treatments during their stay?

15 September 2024

Guests can enjoy a 10% discount on treatments at City Retreat Spa. Further specifics can be found on their website.

Where is the nearest parking location to the hotel?

5 October 2024

Dean Street Car Park is recommended for parking, situated just a 2-minute walk from the hotel reception. For further details, check online.