Crowne Plaza Newcastle - Stephenson Quarter By Ihg | Airport Hotel in Newcastle upon Tyne | Free Shuttle

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Exterior photo

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photo

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Key details

Hotel Overview

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Close to Quayside's nightlife

Great

8.7

8.9

/10

4.0

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests

Cute hotel
Spacious rooms
Helpful staff
Excellent breakfast selection
Amazing spa treatment

"Comfy bed, lovely breakfast and enjoyed the pool."

Stuart from United Kingdom

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"Rooms are spacious, clean with black out curtains, kettle with assorted teas/coffees/hot chocolate and biscuits."

Karoline from United Kingdom

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"The room was very spacious, clean and included a queen bed, and a sofa bed, the bathroom, also really spacious had a separate shower and bath with shower gel, shampoo and conditioner in each and plenty of towels."

Tracey W from United Kingdom

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Amenities

Crowne Plaza Newcastle - Stephenson Quarter provides corporate guests with 9 event spaces accommodating up to 400 attendees. The newly refurbished Gin Bar offers a creative cocktail experience, while Hawthorns restaurant serves northern British cuisine. Additionally, the hotel features an indoor swimming pool, gym, and the Mineral House Spa for relaxation after a busy day.

Rooms

The hotel houses 251 stylish guest rooms with options for double, queen, or king beds. Rooms boast premium bedding and many come with access to the exclusive Club Lounge, providing complimentary drinks and canapés. For those desiring additional peace, Quiet Zone accommodations are available to ensure restful nights.

Location

Positioned just steps from Newcastle rail station, the hotel offers convenient access to public transportation. Newcastle Airport (NCL) is a 15-minute drive away, making travel efficient. Key attractions such as the Sage Gateshead cultural center and St James' Park can be reached within a short walk.

Wellness

The Mineral House Spa features treatment rooms, a steam room, and a black-tiled indoor pool for a holistic wellness experience. Guests can enhance their well-being with a variety of massage services designed to rejuvenate. The hotel also includes a 24-hour gym, enabling guests to maintain their fitness routines.

Dining

Hawthorns restaurant offers breakfast, lunch, and dinner with a focus on regional cuisine. Guests can also opt for convenient 24-hour in-room dining to enjoy meals in privacy. The Fast & Fresh menu allows guests to stay focused while on the go without compromising quality.

Highlights

Location: Steps from Newcastle rail station

Rooms: 251 stylish guest rooms

Dining: Hawthorns restaurant serves northern British cuisine

Wellness: Mineral House Spa with indoor pool

Must-do experiences

Stroll through the Quayside Market for local crafts and fresh foods.
Taste the iconic stottie cake at a local café for a true Newcastle bite.
Visit the Baltic Centre for Contemporary Art for stunning exhibits.
Explore the Ouseburn Valley for quirky pubs and vibrant street art.
Take a guided tour of the historic Grey Street to see its stunning architecture.

Location: Perfect

9.2/10Review score

Find the Hotel Location on the Map

Highlights from guests

Guest ParkingHassle-Free Arrival

The parking garage is right next to the hotel with direct access on level 10. Discounted rates made parking simple and affordable.

Robert from Canada

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Spa & LeisureRelaxation Redefined

The large pool, jet spa, and steam room were immaculate. It's the perfect way to unwind after a busy day.

Chloe from Australia

Review on

DiningBreakfast Bliss

Breakfast had many options, including an off-buffet menu. The extended breakfast hours until noon were a great touch.

Emily from England

Review on

Room FeaturesSpacious Comfort

The room was large, clean, and quiet. I loved the effective blackout curtains and the comfortable bed.

Hans from Netherlands

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Standard Queen Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

345 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room

2 persons

205 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room Two Double Beds

2 persons

345 sq. feet

2 Double beds

Shower

Heating

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Newcastle - Stephenson Quarter, dining takes center stage with the brasserie-style Hawthorns restaurant and a vibrant Gin Bar. Offering an exquisite taste of Northern British cuisine complemented by local produce, these venues promise enjoyable meals from breakfast to dinner, perfect for all guests.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo

Hawthorns

Brasserie-style Northern British cuisine

Ambiance

Modern and family-friendly setting, ideal for casual gatherings or special occasions.

Key Offerings

Signature dishes include juniper and sloe gin-cured duck breast and poached halibut with baby fennel. The restaurant showcases regional ingredients like Eyemouth scallops and local cheeses, enhancing the authentic dining experience.

Reservation

Recommended for dinner.

Open for breakfast, brunch, lunch, dinner, and high tea.

Gin Bar

All-day dining with a focus on tapas and light bites

Ambiance

A lively bar setting offering a fun and casual environment, perfect for unwinding with friends or family.

Key Offerings

Home to over 45 varieties of gin, the Gin Bar invites guests to enjoy craft cocktails alongside a simple menu featuring sandwiches and mouthwatering tapas plates.

Reservation

Not needed.

Open all day for casual dining.

Location & Directions

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Map view

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

City landmarks

Bridge

Gateshead Millenium Bridge

1.3 mi

Museum

Discovery Museum

2600 ft

Market

The Quayside

3400 ft

Gallery

Baltic Centre for Contemporary Art

5300 ft

Bridge

The Tyne Bridge

3300 ft

Museum

The Great North Museum

1.1 mi

Church

Saint Nicholas Cathedral

2200 ft

Market

Grainger Market

2800 ft

Landmark

Newcastle Cathedral

2200 ft

Bridge

Swing Bridge

2900 ft

Landmark

Grainger Town

3600 ft

Museum

Holy Jesus Hospital

3100 ft

Stadium

St James' Park

4400 ft

Monument

Grey's Monument

3300 ft

Cinema

Tyneside Cinema

3000 ft

Landmark

Historic England

2500 ft

Landmark

Grey Street

2600 ft

Mall

Eldon Square

4400 ft

Square

The Blue Carpet

4200 ft

Gallery

The Biscuit Factory

1.2 mi

Gallery

Laing Art Gallery

4400 ft

Landmark

Hadrian's Wall

2100 ft

Museum

Victoria Tunnel

1.3 mi

Shopping Area

Central Arcade Newcastle

3700 ft

Nearby

Night club

Newcastle Castle

1800 ft

Museum

Life Science Centre

1100 ft

Bridge

High Level Bridge

1900 ft

Church

Cathedral Church of St Mary

1900 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Restaurants

Hawthorns Brasserie

1000 ft

Forth Street Crowne Plaza Newcastle - Stephenson Quarter

Mantra Thai Dining

1100 ft

29 Forth Banks Waterside Palace Building

Filmore & Union

2400 ft

Neville Street Central Station

The Centurion

2600 ft

Neville Street Grand Central Station

The Victoria Comet

2000 ft

38 Neville Street

Gunner Tavern

2000 ft

Gunner House Neville Street

Ottoman Turkish Newcastle

2100 ft

32 Clayton Street West

Central Oven & Shaker

1900 ft

8 Neville Street

The Forth

2200 ft

Pink Lane

The Bake 3

1900 ft

48 Clayton Street West

Explore Newcastle upon Tyne

Explore Newcastle's Highlights

Newcastle Castle

7 minutes' walk

Historic site showcasing Newcastle's origins with stunning views and exhibitions for all ages.

Discovery Museum

10 minutes' walk

An engaging maritime and local history museum featuring interactive exhibits and free admission.

The Quayside

13 minutes' walk

Vibrant waterfront area with iconic bridges, cafes, and scenic views, perfect for leisurely strolls.

Baltic Centre for Contemporary Art

20 minutes' walk

A contemporary art hub with rotating exhibits and stunning views of the River Tyne and Gateshead.

Ouseburn Park

7 minutes' walk

A relaxing green space offering walking trails and picnic spots, great for unwinding.

Whickham Thorns Outdoor Activity Centre

6 minutes' drive

Thrilling outdoor activities including climbing and orienteering for adventure enthusiasts.

Yoga Classes at The Life Science Centre

4 minutes' walk

Wellness sessions designed for all levels to relax and rejuvenate in a serene environment.

Hawthorns Brasserie

4 minutes' walk

Casual dining with a seasonal menu and locally sourced ingredients in a cozy atmosphere.

Mantra Thai Dining

4 minutes' walk

Authentic Thai cuisine with a modern twist, recommended for its fragrant curries and sushi.

Filmore & Union

9 minutes' walk

Healthy dining options featuring light bites and fresh juices, perfect for health-conscious guests.

Tyneside Cinema

11 minutes' walk

Historic cinema with indie films and a cozy café, a great spot for film buffs and casual evenings.

St James' Park

17 minutes' walk

Home to Newcastle United FC, offering tours and match day experiences for sports fans.

How to Navigate the City

City Centre

Newcastle upon Tyne11 min · 3000 ft

Airports

Newcastle (NCL)19 min · 7.8 mi

Durham Tees Valley (MME)98 min · 40.6 mi

Train

Newcastle Train Station3 min · 700 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP18.95 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian

Number of floors:

Number of rooms:

418

Former name

crowne plaza newcastle - stephenson quarter, an ihg hotel

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Crowne Plaza Newcastle impresses many guests with its modern and stylish appearance, often mentioning the spacious rooms equipped with amenities like a sofa bed and a large TV in some rooms. The hotel's location is considered convenient, being a short walk from the train station and close to attractions like the Big Market street and NX Newcastle. A varied breakfast is generally appreciated; however, some guests have occasionally found the breakfast quality could be improved. The bar is a highlight for many, and facilities like the jacuzzi, steam sauna, and swimming pool are also well-received.

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Review score

Based on 2627 verified reviews

8.7/10

Great

88%

Recommend

Comfort

9.2/10

Location

9.2/10

Free Wi-Fi

8.4/10

Value for money

8.5/10

Pros

Good breakfast

Helpful staff

Clean room

Comfy bed

Cons

Poor service

Hygiene issues

Sophia from Greece

Standard King Room

2 nights in November 2025

Reviewed:February 04, 2026

6/10

really good breakfastcooked itemsstained curtaindraining shower

the room was a good size with everything I needed. breakfast had a fantastic choice, including items cooked to order like eggs benedict.

i stayed for two nights for work, and the room was a let down. the curtain was stained. the shower did not drain well. it did not seem like a four-star experience.

0 Helpful

Sebastian from Germany

Single

standard queen room

3 nights in November 2025

Reviewed:February 01, 2026

6/10

complex voucherdry milk

The bar service left something to be desired, i must say. getting a simple drink seemed like navigating a bureaucratic maze. The barman seemed to relish the power he wielded over those complimentary drink vouchers. and to top it off, finding warm milk for my kid required an expedition to the restaurant, apparently the bar had run dry of the white stuff or so i was told with a shrug.

0 Helpful

william from united kingdom

standard king room

3 nights in November 2025

Reviewed:January 31, 2026

9.0/10

solid stay with small hiccups

excellent serviceleisure facilitieslarge varietydirty bathroom

the staff at the club lounge impressed me greatly, providing excellent service. i found the leisure facilities to be enjoyable, especially the pool. breakfast offered a large variety of quality items which i found very appealing and tasty.

upon arrival, the bathroom was not entirely clean. this did impact my first impression of the room.

Rooms

9/10

the standard king room had a spacious design with thoughtful layout and modern decor. two complimentary water bottles were available daily and the king size bed was comfortable. there was a television with access to different entertainment apps.

Facilities

8/10

the hotel has a well-equipped gym, it included three treadmills and weight machines. the spa had a large pool, a sauna, and a steam room for relaxation. the hotel had multiple conference rooms to accommodate business needs.

Service

10/10

the club lounge staff provided personalized service and were very attentive. the reception staff was efficient during check in, they explained all the hotel amenities. i was promptly assisted when i requested extra towels and pillows.

0 Helpful

Sebastian from Germany

Single

Standard King Room Sofa Bed

3 nights in November 2025

Reviewed:December 28, 2025

9/10

was awesome!

effective curtainsking bedlarge tv

i got a standard king room sofa bed. the blackout curtains were very effective. the room had a large tv.

0 Helpful

Sophia from Greece

Couple

Standard Queen Room

3 nights in November 2025

Reviewed:December 18, 2025

6/10

good selectiondirty tablesservice speed

The breakfast included a good selection and everything was clearly labelled.

I found that the speed of service was an issue. Some tables were dirty. Staff did not seem to have any urgency.

0 Helpful

Sophia from United Kingdom

Standard Queen Room

3 nights in October 2025

Reviewed:December 08, 2025

8/10

bottled wateradditional menu

the room had bottled water and cookies. the breakfast included an additional menu.

the bathroom was not completely clean when i arrived.

0 Helpful

Questions of the users

About Crowne Plaza Newcastle - Stephenson Quarter By Ihg

Is there any parking available at or near the hotel?

20 November 2024

The hotel does not have on-site parking, but guests can use the secure Stephenson Quarter Multi Storey Car Park located next door. It's open 24 hours, and the address is: Stephenson Quarter Car Park, Forth Banks, Newcastle upon Tyne, NE1 3PH. The cost for 24-hour parking is £12. To access the hotel, exit on level 10 and turn left.

At what time do guests need to check out?

15 January 2025

Checkout is required by 11:00 AM for all guests.

What is the designated check-in time for guests?

10 February 2025

Check-in begins at 15:00.

How far is the hotel from the train station?

5 March 2025

It takes approximately 10 minutes to walk from Newcastle Central Station to the hotel.

Can arrangements be made for early check-in?

25 March 2025

Early check-in may be available for a fee and is subject to availability. It's recommended to check in advance.

Is there a place to leave luggage before check-in?

15 April 2025

Yes, the hotel provides a bag drop area. Guests can leave their luggage at the reception before checking in.

What are the swimming pool hours?

30 April 2025

The indoor swimming pool is open from 07:00 AM to 09:00 PM, with the last admission at 08:30 PM. No pre-booking is required, but a waitlist may be necessary during peak times.

Are spa treatments included with room bookings?

10 May 2025

Access to the spa facilities is complimentary with room bookings; however, treatments will incur an additional charge.

How does the hotel accommodate business meetings and events?

25 May 2025

The hotel offers nine versatile meeting spaces that can accommodate up to 450 guests. Each room is equipped with built-in screens and various layout options tailored to different types of events.

What additional features can be found at the hotel?

10 June 2025

Guests can enjoy the newly refurbished Gin Bar, dining at Hawthorns restaurant serving Northern British cuisine, and the lively atmosphere in the city center just steps away.