Sanctuary Hotel New York | Airport Hotel in New York | Free Shuttle

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Hotel Overview

132 West 47Th Street, New York, New York, United States, 10036

Steps from Times Square

Great

8.2

8.9

/10

4.3

4.0

Loved by Sanctuary Hotel New York guests

Central location
Attentive staff
Clean rooms
Spacious shower

"The Haven rooftop food and service were very pleasant."

Kendra T from Australia

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"Our room was beautiful, clean, and comfortable, the facilities were great (special mention goes to the perfect water pressure in the shower) and the breakfast was delicious!"

Rhiannon from United Kingdom

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"Had an early dinner at the rooftop and enjoyed the food, amazing atmosphere and excellent service."

Monica from United States

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Sanctuary Hotel New York is a 4-star Manhattan lifestyle hotel that delivers outstanding customer service and a unique approach to hospitality. It features various dining options, including Haven Rooftop, and provides a complimentary continental breakfast delivered to your room. Guests enjoy access to luxurious accommodations with premium amenities and vibrant city views.

Rooms & Amenities

Sanctuary Hotel New York offers 115 luxurious guest rooms decorated in a warm palette with plush European linens, premium minibars, and Bluetooth-enabled iHome stereo systems. All rooms feature high-definition flat-screen televisions with premium programming and modern bathrooms with rainfall showers. The hotel also provides ADA-compliant rooms for guests with disabilities.

Dining & Cocktails

Dining options include Haven Rooftop, which features a scenic rooftop oasis, and the innovative Sushi Lab Rooftop Restaurant offering creative sushi. Guests can enjoy a free American continental breakfast delivered to their room. The Chemistry Room by Sushi Lab offers curated 12- and 13-course tasting menus for an intimate dining experience.

Location & Activities

The Sanctuary Hotel serves as an excellent base to explore the vibrancy of Manhattan, being within walking distance to iconic landmarks such as Times Square, Bryant Park, and Central Park. Major subway lines, including 34th Street - Herald Square and 49th Street, provide convenient access to other attractions. Additionally, guests can unwind at the Haven Rooftop with breathtaking views of the city.

Services & Amenities

Sanctuary Hotel New York emphasizes exceptional service through its S.T.A.R. Program, catering to personalized guest requests. The hotel features 24-hour reception, concierge services, and wellness amenities including access to NYSC Elite Health Club. Public areas provide spaces to relax and socialize, including a fireplace-adorned lobby and an energetic bar lounge serving signature cocktails.

Must-do experiences

Savor a bagel with lox at Russ & Daughters for breakfast.
Stroll through the High Line for stunning views and art installations.
Visit the Tenement Museum for a dive into immigrant history.
Enjoy a jazz night at the legendary Village Vanguard.
Explore Chelsea Market for unique local foods and artisanal shops.

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningRooftop Views

The rooftop restaurant was remarkable. Breakfast included bagels, croissants, and fresh fruit. Sushi is incredible!

Oliver from Canada

Review on

Room FeaturesCozy Retreat

Rooms were small, but well-designed. Comfortable beds, robes, and blackout shades made it a sanctuary.

Grace from Australia

Review on

BedroomComfort Defined

Slept really well. Extremely comfortable beds and fluffy bedding. Very clean room.

Robert from United Kingdom

Review on

BathroomRainfall Shower

Striking bathroom with dark-tiled floors. The shower was huge. Complimentary toiletries were very good.

Chloe from France

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Deluxe Queen Room

2 persons

230 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Room Two Double Beds

2 persons

230 sq. feet

2 Double beds

Shower

Heating

room details

Deluxe King Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Accessible Queen

2 persons

185 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Night club
Entertainment

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Sanctuary Hotel New York offers an inviting culinary landscape featuring diverse dining options that cater to every palate. From the vibrant rooftop views of Haven to the intimate elegance of Sushi Lab, guests can indulge in authentic flavors, creating memorable moments amid the charm of the city.

Sanctuary Hotel New York Restaurant photo

Haven Rooftop

American

Ambiance

Family-friendly, Modern rooftop with stunning city views

Key Offerings

Enjoy brunch or dinner with a range of vegetarian, gluten-free, and dairy-free selections to satisfy all tastes.

Reservation

Recommended

Monday - Friday: 3 PM - 11 PM; Saturday - Sunday: 11:30 AM - 11 PM

Sushi Lab

Japanese, Sushi

Ambiance

Traditional and Romantic setting perfect for intimate meals

Key Offerings

Delight in fresh sushi and innovative dishes with vegetarian, vegan, and gluten-free options available for lunch and dinner.

Reservation

Recommended

Monday: 5 PM - 9:30 PM; Tuesday - Sunday: 12 PM - 9:30 PM

Chemistry Room

Sushi

Ambiance

Intimate indoor experience with a focus on unique culinary creations

Key Offerings

Experience a curated omakase showcasing the freshest seasonal ingredients in a cozy setting for dinner only.

Reservation

Recommended

Dinner; specific hours not provided

Location & Directions

132 West 47Th Street, New York, New York, United States, 10036

Map view

132 West 47Th Street, New York, New York, United States, 10036

City landmarks

Landmark

Empire State Building

2800 ft

Park

Central Park

1.8 mi

Landmark

Rockefeller Center

2200 ft

Park

The High Line

1.5 mi

Park

Bryant Park

2700 ft

Church

St. Patrick's Cathedral

3200 ft

Library

New York Public Library

3200 ft

Museum

The Metropolitan Museum of Art

1.8 mi

Square

Macy's

3900 ft

Theatre

Broadway

2300 ft

Museum

The Museum of Modern Art

3000 ft

Landmark

Chrysler Building

4300 ft

Tower

Trump Tower

4500 ft

Stadium

Madison Square Garden

1.0 mi

Museum

Madame Tussauds New York

2300 ft

Landmark

Manhattan Skyline

4900 ft

Mall

Fifth Avenue

2700 ft

Museum

American Museum of Natural History

1.7 mi

Square

Herald Square

3900 ft

Museum

Intrepid Sea

1.0 mi

Zoo

Central Park Zoo

1.2 mi

Gallery

Frick Collection

1.5 mi

Library

The Morgan Library & Museum

4700 ft

Landmark

Midtown East

4600 ft

Landmark

Museum of Biblical Art

4900 ft

Square

Pulitzer Fountain

5200 ft

Nearby

Square

Times Square

700 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1900 ft

226 W 44th St

Discovery Times Square

1600 ft

Restaurants

Ellen's Stardust Diner

1800 ft

1650 Broadway

Bubba Gump Shrimp Co

1400 ft

1501 Broadway Time Square

Carmine's Italian Restaurant

1500 ft

200 W 44th St Times Square

Junior's

1300 ft

1515 Broadway Mid Section Of 45th St

TGI Fridays

900 ft

1552 Broadway at 46th Street

Hard Rock Cafe

1500 ft

1501 Broadway

Olive Garden

600 ft

2 Times Sq

Tender Restaurant

1000 ft

130 W 47th St

Havana Central Times Square

900 ft

151 W 46th St Between 6th & 7th Ave

Explore New York

Local Experiences

Times Square

3 minutes' walk

Iconic bustling plaza filled with bright lights, theaters, and restaurants, perfect for capturing the NYC vibe.

Bryant Park

10 minutes' walk

Lush green space featuring seasonal markets, chess tables, and free movie nights. Ideal for relaxation and leisure.

The Museum of Modern Art

11 minutes' walk

Renowned art museum showcasing masterpieces by Van Gogh and Warhol, with unique exhibitions and free admission on select Fridays.

Rockefeller Center

9 minutes' walk

Famous complex with shops, dining, and the Top of the Rock observation deck offering stunning city views.

Broadway Shows

9 minutes' walk

Enjoy world-class theater performances in the heart of NYC. Tickets can be purchased online or at the theater.

Yoga in Bryant Park

10 minutes' walk

Seasonal outdoor yoga classes in a tranquil park setting, encouraging relaxation and community. Bring your mat!

Bike Rentals

5 minutes' walk

Explore NYC on two wheels with bike rental shops nearby. Ideal for thrill-seekers wanting to cover more ground.

Carmine's Italian Restaurant

6 minutes' walk

Family-style Italian eatery famous for its large portions, hearty pasta dishes, and vibrant atmosphere. Reservations recommended.

Junior's

5 minutes' walk

Renowned for its cheesecake, this casual diner serves classic American fare in a cozy setting. Great for families!

Ellen's Stardust Diner

7 minutes' walk

Unique diner with singing waitstaff, known for its retro vibe and diverse menu. Perfect for casual dining with entertainment.

Madame Tussauds New York

9 minutes' walk

Popular wax museum featuring lifelike figures of celebrities and historical icons. Fun for all ages!

Top of the Rock

8 minutes' walk

Stunning observation deck offering panoramic views of the city. A great spot for couples or solo travelers.

How to Navigate the City

City Centre

New York9 min · 3.4 mi

Airports

LaGuardia (LGA)20 min · 8.3 mi

Teterboro (TEB)29 min · 11.8 mi

Train

Grand Central Station11 min · 3000 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at USD 55 per day.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Sanctuary New York guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Russian, Hindi, Urdu

Year renovated:

2011

Number of floors:

Number of rooms:

113

Former name

Portland Square Hotel

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Sanctuary Hotel is appreciated for its prime location very close to Times Square, making it easy to explore the city. Guests often comment on the comfortable rooms, some even spacious enough for yoga, and well-equipped with amenities like a fridge and a safe. The unique urban-style decor reminiscent of a Buddhist temple stands out to many, although a few guests have found the rooms on the smaller side. The Haven rooftop bar is a favorite spot for breakfast and drinks.

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Review score

Based on 1049 verified reviews

8.5/10

Great

87%

Recommend

Location

9.6/10

Free Wi-Fi

9.2/10

Breakfast

4.8/10

Paid Wi-Fi

6.2/10

Pros

Helpful staff

Clean rooms

Ideal location

Continental breakfast

Cons

Dark hotel

michael from united kingdom

Single

deluxe king room

4 nights in November 2025

Reviewed:January 13, 2026

9.4/10

superb location and service

superb locationresponsive servicecheck-in experience

the location was superb, with easy access to many attractions. the staff were polite and accommodating to my needs.. i appreciated the responsive, friendly service.

my check-in experience was somewhat disappointing. i arrived late one evening and had to wait longer than expected for assistance at the reception desk. this delay, while eventually resolved, was a bit frustrating after a long day.

Rooms

9/10

my beautiful king room featured ample space and a luxurious shower. there was also a minibar for refreshments and a safe for valuables. the room had a nicely decorated interior.

Location

10/10

the hotel offers convenient access to many attractions and is located just a few blocks from times square. it is very walkable and makes it easy to get to the theater and restaurants. the building felt very secure.

Service

10/10

the staff members were very attentive, polite, and knowledgeable about local attractions. they were able to book trips for me at reception. i received assistance in shipping items i had left behind.

Dining

9/10

the rooftop bar offered a great atmosphere and excellent service. i enjoyed the food served during an early dinner at the rooftop. the experience was overall good.

Facilities

9/10

the hotel offers secure access and felt okay all time. i found the building to be well-kept and clean.

0 Helpful

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Emerson from United States

Single

Deluxe Queen Room

4 nights in November 2025

Reviewed:January 10, 2026

9/10

good jobuseful fridgequeen room

the housekeeping did a really good job each day of my stay. the room also included a fridge, a feature i specifically looked for and found quite useful.

the breakfast options felt somewhat limited for health-conscious guests.

0 Helpful

olivia from united kingdom

Family with children

deluxe king room

4 nights in November 2025

Reviewed:November 23, 2025

8.7/10

a charmed stay

luggage assistancefriendly personnelamazing showerlimited space

the staff greeted us warmly. they offered luggage assistance at arrival and provided coffee and water during check-in. the shower also felt amazing after busy days..

the room lacked adequate drawer space. there were only end table drawers. a vanity with drawers would have been a better use of the desk space.

Service

9/10

the doorman efficiently carried luggage up the steps. check-in was friendly and efficient. the concierge handled reservations at the rooftop bar for dinner with skill and attention.

Dining

8/10

breakfast options included bagels and fruit. i did notice limited variation in the offerings each day. the avocado and blueberry muffins were only available on the first two days.

Rooms

9/10

the room was spacious. the shower water was nice and hot. the bed offered a high level of comfort.

0 Helpful

Questions of the users

About Sanctuary Hotel New York

Can you explain what a typical American breakfast includes?

10 January 2024

A typical American breakfast generally features items like eggs, French toast, bacon, sausage, cereal, pastries, toast, and yogurt. Due to current health guidelines, pre-boxed breakfast meals are being provided instead, including many of the items mentioned.

What transportation options are available to reach the hotel from JFK Airport?

15 February 2024

Travelers can opt for rideshare services like Uber or Lyft, taxis, or the subway to get to the hotel from JFK. The cost for rideshare and taxis typically ranges from $75.00 to $85.00, depending on traffic and exact pickup location.

Is parking available at the hotel?

5 March 2024

Yes, parking is available at SP+ Parking, located at 38 W 46th Street. Guests can receive a discount on the 24-hour rate, which is reduced to $40.00 with hotel validation.

Are all taxes and fees included in the booking price?

20 April 2024

Yes, the price includes all applicable taxes and the resort fee. Additionally, a security deposit will be taken upon check-in and refunded if no additional charges are incurred during the stay.

Is there a way to arrange for transportation from JFK Airport?

2 May 2024

While there is no direct shuttle service to JFK, S.T.A.R. Managers can assist in arranging transportation options for guests.

Do all guest rooms feature windows?

12 June 2024

Indeed, every room is equipped with windows. Some offer views of the street, while others may face the interior courtyard.

Is there a baggage storage service available at the hotel?

22 July 2024

Yes, there is complimentary baggage storage available for guests who need it during their stay.

What time can I check in and check out?

8 August 2024

Check-in is available from 3pm, and checkout is at noon (12pm).

Are there any non-smoking rooms in the hotel?

14 September 2024

The Sanctuary Hotel is a completely non-smoking establishment, ensuring a fresh and healthy environment for all guests.

Is it possible to arrange for special touches like rose petals for a celebration?

30 October 2024

Yes, special arrangements can be made for celebrations. Contacting the S.T.A.R. Managers will provide assistance with creating a memorable experience.

Are there options for larger beds if traveling with a child?

4 November 2024

Yes, there are options available for King beds, which provide extra space and comfort for families traveling together.

Do all rooms come with an iron and ironing board?

15 December 2024

Every room includes an iron and ironing board conveniently stored in the closet for guest use.