"The bathroom has a large tub AND a large shower, with heated floor and a motion sensing light."
Gordon R from Canada
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"Came back after dinner to find staff had performed turndown service, soft music playing. Fantastic surprise."
Mike from New Zealand
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"The hotel felt and smelt luxurious with that signature "Sofitel scent"."
Kelly Henrich from Australia
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5-star luxury alpine retreat in Queenstown
Location
Sofitel Queenstown Hotel & Spa is centrally located in Queenstown, New Zealand. This prime location offers easy access to the adventure-filled landscape of Queenstown and the scenic routes to Milford Sound, Doubtful Sound, and Wanaka. Guests can enjoy exploring the local culture and world-renowned vineyards just steps from the hotel.
Luxury Accommodation
The hotel presents an array of luxurious guest rooms and suites, featuring chic design and plush Sofitel MyBed(TM). The Penthouse No. 10 includes a spacious private terrace and a dedicated movie theatre room for entertainment. Each room boasts stunning views of Lake Wakatipu or The Remarkables mountain range.
Dining Options
Gastronomic experiences await guests at Sofitel Queenstown with several distinct dining venues. The Left Bank Bistro serves a selection of breakfast options inspired by the Parisian café culture, while Le Salon Rouge showcases dishes made from Central Otago produce. The acclaimed Jervois Steakhouse, located within the hotel, specializes in high-quality meats, including Wagyu beef and Red King Crab.
Wellness and Spa
Sofitel Spa with L'Occitane combines French elegance with a unique wellness experience. Guests can enjoy signature treatments such as the Traditional Greenstone Massage, set in five elegantly appointed treatment rooms. The spa also includes a private couples' suite with a cedar wood Jacuzzi and access to relaxation areas.
Conferences and Events
The hotel accommodates exclusive events in sophisticated spaces like La Gallerie, designed with opulent décor inspired by the Palace of Versailles. Meeting rooms cater to different requirements, allowing for various layouts, from theatre to classroom. The dedicated events team ensures a seamless experience for all occasions.
Highlights
Location: conveniently located in the heart of New Zealand's premier alpine resort
Rooms: Penthouse No 10 with spacious private terrace
Dining: Left Bank Bistro for breakfast inspired by Parisian culture
Wellness: Sofitel Spa with L'Occitane featuring signature treatments
Conferences: La Gallerie designed with opulent décor
Must-do experiences
Take the gondola to Bob's Peak for breathtaking views of Queenstown.
Savor a Fergburger for an unforgettable local gourmet burger delight.
Visit Arrowtown for its charming streets and rich gold mining history.
Experience the thrill of the Shotover Jet for an adrenaline rush.
Explore the art and culture at the Queenstown Arts Centre on weekends.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Superior King Room Balcony
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Double Room Balcony
2 persons
41 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Prestige King Suite View
2 persons
88 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.8/10Review score
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Golf course
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Live entertainment
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
Indulge in authentic flavors at Sofitel Queenstown Hotel & Spa, where the Left Bank Bistro captures the essence of a Parisian café. This charming eatery invites guests to savor culinary delights crafted with a blend of local and French influences, all within a warm, family-friendly atmosphere.
Left Bank Bistro
European; casual bistro
Ambiance
Charming Parisian-style eatery behind ornate steel gates, featuring a red velvet prohibition-style bar and live jazz three times a week.
Key Offerings
Breakfast, lunch, and dinner options include a sharing style or grill menu by Executive Chef Jorg Peneke, complemented by Central Otago or French wines and freshly-made canapés.
Reservation
Reservations are recommended to secure a table.
Open for breakfast, lunch, and dinner; specific hours may vary.
Location
8 Duke Street, Queenstown, 9297,
Explore Queenstown
Explore Queenstown
Top Attractions
Activities
Dining
Entertainment
Skyline Queenstown
6-minute walk
A premier destination featuring stunning views from the gondola, dining options, and thrilling luge rides.
Queenstown Garden
4-minute walk
A tranquil spot ideal for picnics with beautiful walking trails, a rose garden, and views of Lake Wakatipu.
Kiwi and Birdlife Park
6-minute walk
A wildlife sanctuary showcasing New Zealand's unique bird species, offering guided tours and interactive exhibits.
Lake Wakatipu
4-minute walk
A stunning glacial lake perfect for scenic walks, boat cruises, and enjoying the picturesque backdrop of the mountains.
Southern Lakes Heliski
2-minute walk
Adventurous skiing experience in stunning off-piste terrain, ideal for thrill-seekers with breathtaking mountain views.
Matakauri Park
20-minute walk
A serene park offering walking and biking paths, perfect for relaxation and enjoying nature's tranquility.
Luge Queenstown
10-minute drive
A fun-filled activity for families and friends, featuring scenic downhill rides in a safe, controlled setting.
The London
2-minute walk
A casual eatery offering British-inspired dishes, famous for its fish & chips and cozy atmosphere.
Jervois Steak House Queenstown
3-minute walk
An upscale steakhouse specializing in premium cuts and a fine wine selection, ideal for a special dinner.
Vudu Cafe & Larder
2-minute walk
Known for its exceptional breakfast and coffee, featuring a relaxed vibe and fresh, locally-sourced ingredients.
Queenstown Mall
4-minute walk
A vibrant hub for shopping and dining with a lively atmosphere, offering local boutiques and pop-up events.
Skyline Queenstown
6-minute walk
Evening entertainment with night rides, dining experiences, and breathtaking views from the top of the gondola.
How to Navigate the City
City Centre
Queenstown 4 min · 1000 ft
Airports
Queenstown (ZQN) 12 min · 4.9 mi
Te Anau Manapouri (TEU) 266 min · 110.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel at .
Breakfast
You can start your day with a full breakfast, which costs NZD 42 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
90
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Review score
Based on 235 verified reviews
8.5 /10
Great
84 %
Recommend
Breakfast
8.5/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Location
9.6/10
Paid Wi-Fi
7.1/10
Staff
9.1/10
Value for money
7.6/10
Pros
Comfortable bed
Attentive staff
Clean room
Central location
Cons
Expensive parking
Basic breakfast
Guest reviews
based on 310 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Sofitel Queenstown Hotel & Spa
Are drinks and canapés included for guests accessing the Club Lounge?
15 November 2024
When a reservation includes a Luxury Room, Junior Suite, Prestige Suite, or any Penthouse, access to the Club Lounge with complimentary drinks and canapés is included in the package.
How can my child be accommodated in the room if there's limited space? Are there additional bedding options?
22 December 2024
A rollaway bed can be provided for a child, along with baby cots for infants, ensuring a comfortable sleeping arrangement.
What amenities can be found in the Executive Service lounge for Club Lounge guests?
5 January 2025
The Executive Service lounge offers a selection of beverages including wines, champagne, and soft drinks, alongside chef-special canapés.
Can arrangements be made to split a king bed into two single beds?
18 February 2025
Yes, splitting the king bed into two singles is possible in Superior and Luxury rooms, just inform the front desk upon arrival.
Is the Executive Lounge currently open for guests?
12 March 2025
Yes, the Executive Lounge is open and available for guests to enjoy.
Can an extra rollaway bed be added for a third adult in the room and what will the additional cost be?
25 April 2025
An extra rollaway bed can be provided for a fee. Contact the hotel directly to verify booking details and inquire about the charge.
Is parking available on-site and what are the associated costs?
30 May 2025
Valet parking is available at NZD $50.00 per night, as the hotel lacks its own parking facilities.
Do your rooms come equipped with refrigeration options?
10 June 2025
Rooms include a small refrigerator, and arrangements can be made to accommodate larger items if necessary.
Is there a sauna available for guests to use during their stay?
20 July 2025
Currently, the sauna is not available. However, a hammam is expected to be refurbished soon.
Are there laundry services available at the hotel?
15 August 2025
The hotel does not have on-site laundry facilities but can assist with dry cleaning services nearby.
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