Mercure Queenstown Resort | Airport Hotel in Queenstown | Free Shuttle

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Mercure Queenstown Resort Exterior photo

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Key details

Hotel Overview

Sainsbury Road, Queenstown, New Zealand, 9197

Steps from Lake Wakatipu

Very good

7.9

8.7

/10

3.2

4.0

Loved by Mercure Queenstown Resort guests

Amazing view
Friendly staff
Great facilities
Spacious rooms

"Beautiful views to the Remarkables from the dining and breakfast rooms."

Kerry from Australia

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"Great location up on the hill just a short drive at the end of town with fantastic view over Lake Wakatipu."

Jackie M

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"Loved the lakeside room, view was spectacular of the lake and mountains."

Raphael

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Location

Mercure Queenstown Resort is strategically situated on the shores of Lake Wakatipu, offering panoramic views of the Remarkables mountain range. The hotel is just a short 5-minute drive from the vibrant Queenstown city center. Easy access to outdoor activities, including skiing, hiking, and water sports, enhances the hotel's appeal.

Rooms

The hotel offers 148 spacious rooms, many of which feature stunning lake and mountain views. Each room is equipped with a private balcony, giving guests a personal outdoor area to relax. Families can opt for family rooms that accommodate extra guests comfortably.

Dining

The hotel boasts the Vue Restaurant, which serves contemporary New Zealand cuisine with a focus on local ingredients. Guests can unwind at the Vue Lounge Bar, where a selection of beverages and light meals are available. Room service is also provided for those who prefer dining in the comfort of their room.

Wellness

Mercure Queenstown Resort features an on-site fitness center, allowing guests to maintain their workout routines during their stay. The hotel's heated swimming pool provides a refreshing option for relaxation or exercise. Spa services can also be arranged nearby for a more extensive wellness experience.

Business Facilities

The hotel includes a conference room that can accommodate up to 120 guests, making it suitable for meetings and events. High-speed internet access and modern audiovisual equipment support business needs effectively. There are various layouts available to customize the space for different types of gatherings.

Highlights

Location: Lakeside setting with mountain views

Rooms: 148 spacious rooms with private balconies

Dining: Vue Restaurant serving contemporary cuisine

Wellness: Heated swimming pool and fitness center

Must-do experiences

Take the Skyline Gondola for stunning views of Lake Wakatipu.
Savor a Fergburger-a local legend for gourmet burgers in Queenstown.
Visit the Kiwi Birdlife Park to see New Zealand's iconic kiwi birds.
Hike to the top of Queenstown Hill for breathtaking sunset vistas.
Explore Arrowtown's charming streets and renowned goldrush history.

Location: Great

8.4/10Review score

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Highlights from guests

Sports & FitnessViews from Gym!

The gym has amazing views. It includes plenty of equipment. There is also a pool and jacuzzi to relax in.

George from Canada

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Guest ParkingFree Parking!

I easily found free parking on site during my stay. This made getting around the area very easy.

Amit from India

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DiningStunning Lakeview

The lake view is stunning from the restaurant. I enjoyed the very reasonably priced bar and restaurant.

Kate from Australia

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Room FeaturesIncredible Vistas

The lake and mountain views from our room were spectacular. Our superior queen room was fabulous and comfortable.

John from United Kingdom

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Standard Lake View Room Two Queen Beds

2 persons

280 sq. feet

2 King Size Beds

Shower

Heating

room details

Superior Lake View Room Two Queen Beds

2 persons

315 sq. feet

2 King Size Beds

Shower

Heating

room details

Standard Garden View Room King Bed

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Lake View Room King Bed

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

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View Room Rates & Availability by Date

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Very good

7.9/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Skiing
Hiking
Cycling
Bowling
Mini golf

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Mercure Queenstown Resort offers a delightful culinary experience, featuring two unique dining venues that embrace international cuisines with a focus on local ingredients. With an inviting atmosphere perfect for families or relaxed gatherings, every meal promises both comfort and flavor in a stunning alpine setting.

Mercure Queenstown Resort Restaurant photo

Rises

Hearty alpine buffet breakfast

Ambiance

Modern and family-friendly dining area with alpine themes

Key Offerings

A sumptuous buffet featuring a variety of breakfast favorites that celebrate local produce and flavors, perfect for fueling a day of adventure.

Reservation

Open daily from 06:30 - 10:00

South Eatery

International à la carte dining

Ambiance

Modern with family-friendly touches and a warm, inviting atmosphere

Key Offerings

A range of a la carte options highlighted by local Central Otago wines and fresh produce, perfect for a relaxing dinner experience in the heart of the resort.

Reservation

Recommended

Open daily from 18:00 - 22:00

Location & Directions

Sainsbury Road, Queenstown, New Zealand, 9197

Map view

Sainsbury Road, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

1.5 mi

Garden

Queenstown Garden

1.3 mi

Zoo

Kiwi and Birdlife Park

1.5 mi

Landmark

Lake Wakatipu

1.3 mi

Square

Queenstown Mall

1.3 mi

Landmark

William Gilbert Rees Statue

1.1 mi

Landmark

Moa Statue

1.2 mi

Landmark

Skyline Gondola and Luge

1.4 mi

Theme Park

Fear Factory Queenstown

1.2 mi

Landmark

G Force Paragliding

1.5 mi

Gallery

Central Art Gallery Queenstown-Julia Milley

1.0 mi

Theme Park

Shotover Canyon Swing

1.3 mi

Landmark

Flyboard Queenstown

2700 ft

Landmark

Southern Lakes Heliski

1.4 mi

Landmark

Richard Cogar Bryant

2600 ft

Gallery

Artbay Gallery

1.1 mi

Landmark

Lookout for Cecil Peak & Double Cone

3000 ft

Landmark

AJ Hackett Bungy

1.3 mi

Gallery

Silver Fern Gallery

1.2 mi

Public Building

Queenstown Lakes District Council

1.1 mi

Church

St Peter's Anglican Church

1.5 mi

Gallery

Ivan Clarke Gallery

1.4 mi

Landmark

Vesta Design

1.4 mi

Landmark

Hetties Rock & Crystal Shop

1.3 mi

Landmark

Old power house

4000 ft

Cemetery

Queenstown Cemetery

1.5 mi

Landmark

Queenstown Underwater Observatory

1.3 mi

Landmark

Gilly's Point

1.3 mi

Landmark

Luge Queenstown

2.2 mi

Nearby

Mt Crichton Loop Track

1400 ft

Restaurants

South Eatery

300 ft

Sainsbury Road Fernhill Private Bag 50071

Rises

400 ft

21 Sainsbury Road

VKnow

2900 ft

155 Fernhill Rd

Explore Queenstown

Local Activities & Dining

Skyline Queenstown

10-minute drive

A stunning vantage point offering breathtaking views, dining options, and thrilling activities like the luge.

Queenstown Garden

25 minutes' walk

A beautifully landscaped park with walking paths, a rose garden, and picnic spots, perfect for families and couples.

Kiwi and Birdlife Park

6-minute drive

Home to native birds and reptiles, this wildlife park offers up-close encounters and guided tours showcasing New Zealand's unique fauna.

Lake Wakatipu

25 minutes' walk

The South Island's largest lake features stunning scenery and opportunities for boating, fishing, and lakeside walks.

Mt Crichton Loop Track

5 minutes walking

A scenic hiking trail suitable for all levels, offering beautiful views and diverse flora, ideal for outdoor enthusiasts.

G Force Paragliding

30 minutes' walk

An adrenaline-pumping paragliding adventure with stunning aerial views of Queenstown and Lake Wakatipu, perfect for thrill-seekers.

Relaxation at Spa

10-minute drive

Local spas offer rejuvenating treatments and wellness options for those seeking relaxation and respite after outdoor activities.

South Eatery

1-minute walk

A casual spot known for its diverse menu, including breakfast options and contemporary dishes made with local ingredients.

Rises

2 minutes walking

An inviting restaurant offering global cuisine, with an emphasis on healthy, seasonal dishes and a vibrant atmosphere.

VKnow

11 minutes' walk

Gourmet Indian cuisine served in a cozy ambiance, with vegetarian-friendly options and a selection of authentic dishes.

Fear Factory Queenstown

25 minutes' walk

A unique indoor thrill experience combining scare tactics and interactive elements, great for an evening of fun and excitement.

Live Music at All Bar None

10-minute drive

A lively bar featuring local bands and music events, providing a vibrant nightlife suitable for all ages.

How to Navigate the City

City Centre

Queenstown24 min · 1.2 mi

Airports

Queenstown (ZQN)15 min · 6.2 mi

Te Anau Manapouri (TEU)270 min · 111.5 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at NZD 15 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of NZD 32 per person per day.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi

Number of floors:

Number of rooms:

148

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Guests consistently praise the spacious rooms and the lovely views of the lake. The bar area is also a commonly enjoyed space. While some guests have noted that certain aspects of the hotel appear somewhat outdated, many appreciate the location and find it easy to reach the city center. The pool and garden areas are considered beautiful, enhancing the overall experience.

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Review score

Based on 630 verified reviews

7.9/10

Very good

80%

Recommend

Staff

8.6/10

Comfort

8.4/10

Paid Wi-Fi

6.9/10

Free Wi-Fi

7.5/10

Pros

Comfortable beds

Friendly staff

Clean room

Good car park

Excellent view

Cons

Empty breakfast

camila from brazil

Family with children

superior lake view room king bed

3 nights in November 2025

Reviewed:February 18, 2026

9.0/10

charmed by the lake

special effortgreat kindnesshelpful staffsuper clean feel

the staff made a special effort for my wife's birthday! it was amazing, i appreciate their kindness. they were helpful and warm. our room had a super clean feel.

The parking was inconvenient. I had to park the car outside in the street!

Facilities

9/10

the spas outside were lovely! i found awesome mountain views while relaxing in the warm spa. the breakfast was also good. kids loved the kids area section.

Service

10/10

customer service was fantastic! they even had a platter wishing my daughter a happy birthday in the room. they informed us on the parking situation and what taxi companies to use.

Location

8/10

the view was awesome and the room size was huge. the location was a bit off from the main bustling area. i appreciate quiet and peace since i drive.

Dining

9/10

breakfast was included. it was very nice. i found lots to choose from, and the food and drinks were great!

0 Helpful

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Scarlett from United Kingdom

Single

Superior Lake View Room King Bed

4 nights in November 2025

Reviewed:January 28, 2026

6/10

friendly staffsmall roomsmall en suite

the staff was friendly during check-in and check-out i appreciate the plentiful car park spaces

my room was much smaller than expected i booked a double room the en suite was also small i expected more comfortable facilities i was disappointed in the overall size

0 Helpful

Justin from United States

Family with children

superior lake view room king bed

3 nights in November 2025

Reviewed:January 12, 2026

6/10

cozy barawful soundproofingscreaming kids

the bar area was cozy and the seats were fine.

the soundproofing was pretty awful. i could hear people talking next door at 11 pm. it wasn't easy to sleep with kids screaming, banging on the walls, and moving furniture.

0 Helpful