Sheraton Centre Toronto Hotel | Airport Hotel in Toronto | Free Shuttle

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Sheraton Centre Toronto Hotel Skyline photo

Sheraton Centre Toronto Hotel Exterior photo

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Key details

Hotel Overview

123 Queen Street West, Toronto, Canada, M5H 2M9

Close to Nathan Phillips Square

Great

8.5

8.9

/10

4.2

4.0

Loved by Sheraton Centre Toronto Hotel guests

City views
Friendly staff
Clean room
Great location

"Unique outdoor swimming pool experience"

Adrian from Malta

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"Hotel was really good with a beautiful view of Nathan Philip square."

Swathi from United States

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"Our room was on the 24th floor facing the pool and CN tower; the rooms were quiet and we had a good nights rest."

Samantha B from Canada

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Location

Sheraton Centre Toronto Hotel offers a central location in downtown Toronto, adjacent to the iconic Nathan Phillips Square. The hotel sits within walking distance of key attractions such as the Toronto Eaton Centre, Royal Ontario Museum, and the Theatre District. Guests benefit from easy access to the subway and transportation options, making it convenient to explore the city.

Rooms

The hotel includes 1372 guest rooms and suites, most of which provide stunning views of the Toronto skyline or the city's green spaces. All rooms come equipped with a flat-screen TV, a safe, and a work desk to accommodate both leisure and business travelers. Guests can select from various room types, including Club Rooms that offer exclusive lounge access and additional amenities.

Dining

Sheraton Centre Toronto Hotel features several dining options, including the stylish and upscale Share Grill & Bar. Guests can enjoy a variety of cuisine at the 24-hour in-room dining service, providing convenience for those with busy schedules. The hotel also boasts a Starbucks café for a quick grab-and-go option.

Wellness

The Sheraton Centre Toronto Hotel includes a full-service fitness center equipped with weights, cardio machines, and wellness classes available for guests. The hotel also houses an indoor pool surrounded by greenery, providing a serene escape from the bustling city. Guests can unwind in the hot tub, creating a complete wellness experience.

Business

Sheraton Centre Toronto Hotel caters to business travelers with over 60,000 square feet of event space across various flexible venues. The hotel provides professional meeting facilities, equipped with state-of-the-art audio-visual technology. Business travelers will appreciate the convenience of a dedicated business center for printing and other office needs.

Highlights

Location: Adjacent to Nathan Phillips Square

Rooms: 1372 guest rooms with city views

Dining: Share Grill & Bar

Wellness: Indoor pool and fitness center

Must-do experiences

Visit St. Lawrence Market for fresh produce and artisanal foods.
Take a walk along the Harbourfront for stunning lake views.
Explore the Distillery District's cobblestone streets and galleries.
Savor a Peameal Bacon Sandwich atCarousel Bakery in St. Lawrence.
Enjoy world-class art at the Art Gallery of Ontario-don't miss it!

Location: Perfect

9.4/10Review score

Find the Hotel Location on the Map

Highlights from guests

Sports & FitnessGym goals

The gym is big and bright, with new equipment, including Peloton bikes. Change rooms are clean and well-maintained.

Carlos from Spain

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Guest ParkingParking Perks

Self-parking cost me only $10 a day. Underground access led directly into the hotel. Valet parking is available.

Mei from China

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DiningTasty dining!

The new restaurant was a delight! I ordered chicken breast with mac and cheese: the chicken was tender, and the mac was delicious!

Paolo from Italy

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Room FeaturesSpectacular views

My suite on the 33rd floor had an amazing view of the city skyline and included standard amenities.

Ingrid from Sweden

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Junior Suite 1 King

2 persons

370 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Suite 1 King

2 persons

500 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Deluxe Suite 1 King

2 persons

500 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Superior Guest Room 1 King Pool View

2 persons

370 sq. feet

1 King-size bed

Pool view

Shower

Balcony

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Sheraton Centre Toronto Hotel boasts delightful dining experiences that capture the essence of local flavors and vibrant culinary traditions. With a range of options from casual family-friendly eateries to sophisticated lounges, guests can relish every bite while soaking in the atmosphere of the city.

Sheraton Centre Toronto Hotel Restaurant photo

Dual Citizen

American Local

Ambiance

Family friendly, Modern

Key Offerings

Offering a menu that caters to diverse dietary needs, including vegetarian, vegan, gluten-free, and dairy-free options, Dual Citizen serves breakfast, brunch, lunch, and dinner in a welcoming setting. Enjoy all-day refreshments, ensuring a cozy retreat for families and groups.

Reservation

Not needed

06:30 - 23:00 (Monday to Thursday, Sunday); 06:30 - 00:00 (Friday and Saturday)

43 Down

Local, International

Ambiance

Modern

Key Offerings

This chic venue presents an exquisite dinner experience with a focus on gluten-free offerings, perfect for those seeking to indulge without compromise. The sleek environment is ideal for intimate gatherings, showcasing an evolving menu influenced by international tastes.

Reservation

Recommended

17:00 - 00:00 (Tuesday to Thursday); 17:00 - 01:00 (Friday and Saturday)

Location & Directions

123 Queen Street West, Toronto, Canada, M5H 2M9

Map view

123 Queen Street West, Toronto, Canada, M5H 2M9

City landmarks

Landmark

CN Tower

4600 ft

Aquarium

Ripley's Aquarium of Canada

4500 ft

Market

St. Lawrence Market

4600 ft

Museum

Royal Ontario Museum

1.2 mi

Baseball Stadium

Rogers Centre

5100 ft

Stadium

Hockey Hall of Fame

3200 ft

Gallery

Art Gallery of Ontario

3700 ft

Landmark

Harbourfront Centre

5200 ft

Landmark

Pro sports game

3800 ft

Landmark

Distillery historic district

1.3 mi

Square

Yonge-Dundas Square

2500 ft

Stadium

Scotiabank Arena

4100 ft

Public Building

Ontario Legislative Building

2400 ft

Landmark

Fort York National Historic Site

1.3 mi

Park

Allan Gardens

1.2 mi

Museum

Mac Kenzie House Historic

2800 ft

Museum

Bata Shoe Museum

1.4 mi

Landmark

The AGO, Art Gallery of Ontario

3400 ft

Mall

Brookfield Place

2300 ft

Museum

The Grange

3400 ft

Church

St Michael's Cathedral Basilica

2700 ft

Nearby

Shopping Area

CF Toronto Eaton Centre

1500 ft

Square

Nathan Phillips Square

800 ft

Public Building

Toronto City Hall

400 ft

Public Building

Osgoode Hall

400 ft

Monument

Campbell House Museum

900 ft

60 Queen St W

Old City Hall

900 ft

Museum

Textile Museum of Canada

1700 ft

Church

Church of the Holy Trinity

1900 ft

100 Queen St W

South African War Memorial

800 ft

Restaurants

The Keg

800 ft

165 York St

Osgoode Hall Restaurant

400 ft

Osgoode Hall 130 Queen St W

Quinn's Steakhouse

900 ft

96 Richmond St W Sheraton Centre

Tachi

800 ft

111 Richmond St W Assembly Chef's Hall

Little Khao

800 ft

111 Richmond St W Assembly Chef's Hall

BnB

800 ft

123 Queen Street West Sheraton Centre Hotel

Assembly Chef's Hall

1000 ft

111 Richmond St W

Little DaiLo

1000 ft

111 Richmond St W Unit 10

Love Chix

1000 ft

111 Richmond St W Inside Assembly Chef's Hall

Explore Toronto

Explore Toronto's Vibrant Surroundings

Nathan Phillips Square

3 minutes' walk

Iconic public square featuring a large reflecting pool, sculptures, and is the site for city events and festivals.

CF Toronto Eaton Centre

6 minutes' walk

Premier shopping destination with over 230 stores, known for its stunning glass galleria and unique architecture.

Hockey Hall of Fame

12 minutes' walk

Interactive exhibits showcasing the history of hockey, including memorabilia and the Stanley Cup.

Royal Ontario Museum

25 minutes' walk

One of the largest museums in North America, featuring diverse collections from art to natural history.

Queens Park

10 minutes' walk

Relaxing green space with beautiful gardens, pathways, and historical buildings ideal for a peaceful outing.

Distillery Historic District

25 minutes' walk

Arts and culture hub with boutiques, galleries, and restaurants in a beautifully restored Victorian factory setting.

Harbourfront Centre

19 minutes' walk

Waterfront venue offering cultural events, outdoor activities, and stunning views of Lake Ontario. Great for leisure.

Sugar Beach

25 minutes' walk

Urban beach with soft sand, palm trees, and waterfront access, perfect for sunbathing or enjoying a picnic.

Osgoode Hall Restaurant

2 minutes' walk

Elegant dining with seasonal Canadian cuisine, famous for its cozy atmosphere and signature dishes like braised lamb.

The Keg

3 minutes' walk

Steakhouse known for its quality cuts of meat and relaxing vibe, ideal for a celebratory dinner or casual meal.

Little Khao

3 minutes' walk

Authentic Thai restaurant offering a vibrant menu with dishes that cater to various dietary preferences, including vegetarian.

Quinn's Steakhouse

4 minutes' walk

Classic steakhouse featuring premium steaks and a rich wine list, perfect for couples and business dinners.

Scotiabank Arena

15 minutes' walk

Home to major sports events and concerts, offering an electrifying atmosphere for fans and music lovers alike.

Harbourfront Centre Events

19 minutes' walk

Cultural hub hosting festivals, music, and art events throughout the year, with activities for all ages.

Yonge-Dundas Square

10 minutes' walk

Vibrant public space hosting concerts, movie nights, and community events, perfect for families and youth.

Second City Toronto

10 minutes' walk

Renowned comedy venue featuring improv and sketch shows, ideal for a night of laughter and memorable entertainment.

How to Navigate the City

City Centre

Toronto4 min · 1000 ft

Airports

Billy Bishop Toronto City (YTZ)6 min · 2.3 mi

Pearson (YYZ)44 min · 18.0 mi

Train

Toronto Union Station10 min · 2700 ft

Underground

Osgoode Subway3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at CAD 60 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CAD 15 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, PanjabiÂ / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese

Number of floors:

Number of rooms:

1372

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

The Sheraton Centre Toronto Hotel is frequently praised for its prime location, offering convenient access to attractions like the Four Seasons Centre for the Performing Arts and Nathan Phillips Square. Guests appreciate the spacious rooms and the connection to the PATH system, which is especially useful during winter. The hotel boasts amenities such as a well-equipped gym and a fantastic pool that is partially indoor and outdoor; however, some guests have found the noise level in the reception area to be disruptive. A number of rooms also offer great views, particularly from higher floors.

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Review score

Based on 1634 verified reviews

8.6/10

Great

85%

Recommend

Location

9.4/10

Breakfast

8.9/10

Paid Wi-Fi

7.8/10

Value for money

7.8/10

Pros

Exceptional staff

Great location

Clean bathroom

Comfy beds

Cons

Heating/cooling issues

False advertising

Poor shower

Weird sewer smell

based on 2506 reviews

4.5/5

John from Canada

Couple

Guest room 1 King

3 nights in November 2025

Reviewed:January 03, 2026

9.0/10

wonderful premises, wonderful location

important locationclean premiseshard workrest space

the hotel is near many important locations. the lobby have many spaces to work or rest. i observed the staff works hard to keep the premises clean.

Service

9/10

the front desk provide prompt service. staff members are available at all times. i noticed their attentiveness to guest needs, it was quite amazing. they assist with directions and information.

Dining

8/10

the hotel have many dining options. the coffee shop serve fresh pastries. breakfast options are plentiful, i watched many people enjoying their food. the main restaurant offers varied menu.

Rooms

10/10

my room includes a king-sized bed. there are two separate sinks in the bathroom. i see a rainfall shower and modern fixtures. the room offer city views from a high floor.

Facilities

9/10

the gym include three treadmills. i can see two stationary bikes available. the pool area have twenty loungers. there is a shaded section near the pool. it allow relaxation.

0 Helpful

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John from United Kingdom

Single

Guest Room 1 King

3 nights in November 2025

Reviewed:December 25, 2025

8.8/10

Excellent Stay

clean roomconvenient locationhelpful staffwell-equipped gym

I found the room clean upon my arrival. The hotel location proved convenient, placing me near attractions. I also appreciated the helpfulness of staff . The gym facilities were well-equipped, awesome for consistent workouts.

I noticed the hotel lobby was a little busy at times.

Service

9/10

The front desk staff offered efficient check-in service. They provided helpful directions to local attractions. They answered all my inquiries quickly.

Dining

8/10

The hotel restaurant offered a broad menu. Breakfast included various hot items. The service at dinner was prompt.

Rooms

9/10

The room featured a king bed. It also included a separate seating area. The bathroom offered a walk-in shower.

Facilities

9/10

The pool area had sufficient seating. The gym included several cardio machines. The business center offered computer access.

0 Helpful

thomas from germany

Family with children

guest room 1 king

3 nights in August 2025

Reviewed:October 19, 2025

6/10

pool chairsbell towermismatched weights

the pool was nice enough. it had a few chairs.

The bell tower nearby chimed every fifteen minutes, all night. it wasn't exactly soothing. also, the gym was a bit of a joke. Only had one working treadmill, and the free weights were all mismatched. it reminded me of a forgotten corner.

0 Helpful