Is a deposit required when checking into Sheraton New York Times Square Hotel?
10 November 2024
A deposit may be necessary depending on the booking, including incidentals upon arrival. 110 photos
Sheraton New York Times Square Hotel, New York
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Key details
Hotel Overview
7Th Avenue 53Rd Street,811, New York, 10019,
- Next to Times Square
Nice
6.4
6.9
3.6
2.4
Sheraton New York Times Square Hotel features
Rooms & Amenities
Rooms at Sheraton New York Times Square Hotel offer amenities like
Dining & Lounge Options
On-site dining options include
Fitness & Services
The fitness center at Sheraton New York Times Square is open 24/7 and features the latest cardio equipment, as well as
Location & Accessibility
Sheraton New York Times Square Hotel is ideally located near Times Square, Central Park, and Rockefeller Center. Public transport access includes the subway at 50th Street, just a 5-minute walk away, and various bus lines within close proximity. Nearby landmarks include the iconic Radio City Music Hall and Carnegie Hall.
Must-do experiences
- Stroll through Central Park and discover the Bow Bridge's charm.
- Savor a classic New York bagel at Ess-a-Bagel on 3rd Ave.
- Experience the vibrant art scene at the nearby MoMA PS1.
- Take a food adventure at Chelsea Market for local treats and bites.
- Catch a Broadway show; ask for same-day tickets for discounts.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Traditional Guest room 1 Queen2 persons23 sq. feet1 King-size bedAir conditioningHeatingroom details
- Traditional Guest room 1 King2 persons23 sq. feet1 King-size bedAir conditioningHeatingroom details
- Traditional Guest room 2 Double2 persons23 sq. feet2 Double bedsAir conditioningHeatingroom details
Show all rooms
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Sheraton New York Times Square Hotel, guests can indulge in a delightful array of onsite dining options that capture the essence of American cuisine in a warm and welcoming setting. From hearty breakfasts to evening cocktails, each venue provides a unique experience tailored for family dining and casual gatherings alike.
Location
7Th Avenue 53Rd Street,811, New York, 10019,
Explore New York
Explore the Heart of NYC
Times Square
8 minutes' walk
Famous for its bright lights and excitement, Times Square is a hub for entertainment and shopping.
Rockefeller Center
9 minutes' walk
Home to the iconic ice rink and Top of the Rock observatory, this site offers stunning city views.
Broadway
3 minutes' walk
Renowned for its outstanding theater productions, Broadway hosts an array of world-class performances.
The Museum of Modern Art
6 minutes' walk
Featuring an extensive collection of modern art, MoMA is a must-visit for art enthusiasts.
Central Park
25 minutes' walk
A sprawling urban park perfect for walking, jogging, and relaxing in nature amidst the city.
Spa Treatments at Exhale Spa
8 minutes' drive
A serene environment offering massages and wellness classes, ideal for rejuvenation.
Hudson River Bike Rentals
10 minutes' drive
Thrill-seekers can bike along the scenic Hudson River Greenway for stunning river views.
Bryant Park Yoga
17 minutes' walk
Enjoy free yoga sessions in Bryant Park, perfect for relaxation and fitness lovers.
Hudson Bar & Grill
2 minutes' walk
Casual dining with a menu featuring classic American dishes and a vibrant bar atmosphere.
Cafe Europa
2 minutes' walk
Charming café offering European-style dishes, perfect for a quick bite or a relaxed meal.
Applebee's
5 minutes' walk
Family-friendly restaurant serving a variety of American classics in a lively setting.
The Stagecoach Tavern
2 minutes' walk
A cozy tavern known for its craft beers and hearty dishes, ideal for unwinding after a day out.
Broadway Theaters
3 minutes' walk
Catch a mesmerizing show in the heart of NYC-home to legendary performances and musicals.
Live Music at The Cutting Room
8 minutes' drive
Vibrant venue known for live music performances, offering a diverse lineup of artists.
The Comedy Cellar
15 minutes' walk
Famous for its stand-up comedy, this venue showcases both new and established comedians.
Rockefeller Center Ice Skating
9 minutes' walk
Seasonal ice skating rink beneath the iconic Rockefeller plaza, ideal for families and couples.
How to Navigate the City
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese, Russian
Year renovated:
2012
Number of floors:
50
Number of rooms:
1306
Former name
Sheraton New York Hotel
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Central location
Comfy beds
Clean room
Delicious breakfast
Cons
Poor service
Staffing issues
Guest reviewsbased on 6185 reviews
Evelyn from United Kingdom
Single
traditional guest room 1 king
4 nights in November 2025
|
Reviewed: January 30, 2026
6/10
mandatory fee long line
the location worked well for me it was easy to access the subway below the hotel.
i found checking in frustrating i waited over an hour the line barely moved it felt disorganized i also found the mandatory destination fee annoying since i did not use the credit offered i felt ripped off.
0 Helpful
john from united kingdom
Couple
traditional guest room 1 king
3 nights in November 2025
|
Reviewed: January 18, 2026
8.7/10
romantic getaway near times square
convenient location helpful staff comfortable bed excellent service
I found the location convenient, steps away from major attractions. the staff's helpfulness really stood out, particularly with our early arrival. They accommodated us way before the regular check-in time. i thought the bed was amazingly comfortable. the front desk service was excellent. Their friendly and professional demeanor added to a smooth stay.
the elevators could be a bit slow at times, especially during peak hours.
Location
9/10
the hotel benefits from its proximity to major attractions and a subway entrance is nearby. it provides easy access to the subway, so exploring manhattan is straightforward. the location is ideal for reaching central park and theaters.
Facilities
8/10
the hotel includes a starbucks, so guests have convenient access to coffee and snacks. there is also a bar on-site, so you can unwind with a drink in the evening. a fitness center is available for those who wish to exercise.
Rooms
9/10
the room contained crisp linens, assuring a pleasant sleep. there was coffee available in the room, so i could enjoy a fresh brew each morning. the beds were comfortable and rooms were clean.
0 Helpful
|
henry from united kingdom
Single
traditional guest room 1 king
3 nights in October 2025
|
Reviewed: December 29, 2025
8/10
solid stay!
helpful staff fitness center clean room
The check-in process was straightforward. i found the staff helpful with directions and local information. the fitness center had adequate equipment for a basic workout. I used the treadmill. housekeeping kept my room clean and tidy throughout my stay.
i noticed some wear and tear on the furniture in the room.
Rooms
8/10
The room had a king-sized bed with fresh linens. there was a work desk with ample lighting and accessible power outlets. the bathroom included a standard shower with good water pressure. I found the provided toiletries sufficient for my needs.
0 Helpful
|
Riley from Australia
Single
Traditional Guest room 1 King
3 nights in November 2025
|
Reviewed: December 25, 2025
7/10
Adequate Stay Near Attractions
great location subway station comfortable room incidental deposit slow reception long wait
The hotel's location was awesome. It was super close to a subway station and Times Square was just a minute away on foot! Breakfast offered everything I needed each morning, it was very convenient. The room was indeed lovely. Very comfy and tidy with a nice view.
The incidental deposit was quite a surprise at check-in. I was asked for $150! I found it odd this wasn't advertised anywhere beforehand. Reception service was also really slow. I often waited a long time even to speak with someone, which wasn't great.
0 Helpful
Juliet from United Kingdom
Traditional Guest room 1 Queen
3 nights in November 2025
|
Reviewed: December 15, 2025
9/10
Excellent Location and Service
kind staff excellent service convenient location
The staff was very kind and considerate. The service was excellent. I liked the convenient location near major attractions.
0 Helpful
Show more reviews
Questions of the users
About Sheraton New York Times Square Hotel
Are mini fridges available in the guest rooms?
25 October 2024
Rooms feature mini bars, and a mini fridge can be rented for $25 during your stay. Is there a charge for Wi-Fi in the guest rooms compared to the lobby?
15 December 2024
Complimentary Wi-Fi is available in the lobby; however, a fee applies for in-room internet access. How convenient is the parking situation for guests?
5 January 2025
Parking is available directly attached to the hotel, with entrances on both 52nd and 53rd streets. Is there accessibility to open windows in the rooms?
28 February 2025
Rooms do not have windows that can be opened. Does the hotel provide shuttle service to the nearest airports?
22 March 2025
Airport shuttle service to and from NYC airports is not offered. If I don't use the mini fridge during my stay, will I still be charged?
14 April 2025
Charges for services and amenities such as the mini fridge will only apply if they are used. What is the daily resort fee for guests staying at the hotel?
30 May 2025
The resort fee is $25 per day. Can parking be accessed with a debit card for incidentals?
18 June 2025
Debit cards are accepted, but the room rate along with any incidentals will be held until departure. Is there a fitness facility available for guests at the hotel?
20 July 2025
Yes, a fitness center is available, featuring Peloton bikes and open 24 hours for guest convenience. Where can I enjoy breakfast close to Times Square?
9 August 2025
Hudson Market offers a variety of American breakfast options daily, conveniently located within the hotel.Next best alternative
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