Is it possible to check-in early if I arrive in the morning?
12 February 2024
Early check-in is subject to availability and may incur an additional charge. It's advisable to confirm this upon arrival.
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Excelsior Hotel Downtown, Dubai
30US$
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Key details
Hotel Overview
Al Rigga Road Next To Rigga Metro Station,
Dubai,
United Arab Emirates,
29499,
Dubai
- Next to Al Rigga Metro Station
Great
8.0
7.5
3.2
Loved by Excelsior Hotel Downtown guests
"The swimming pool was also nice."
"Convenient location with ample parking."
"Good restaurants around and Metro station is nearby which makes commuting extremely easy."
"The Breakfast restaurant was intimate and clean, Wifi was stable."
Vision Imperial Hotel Formerly Excelsior Hotel Downtown is a 4-star hotel offering
Rooms & Facilities
The hotel offers 139 rooms and suites with
Dining Options
Dining options include
Leisure & Business
Leisure amenities include a
Location & Transportation
Located in Deira, close to famous landmarks such as
Must-do experiences
- Savor authentic shawarma at Al Mallah, a local favorite.
- Visit the serene Al Fahidi Historic District for culture and charm.
- Explore the vibrant Gold Souk for unique jewelry and souvenirs.
- Experience Emirati cuisine at Al Fanar Restaurant & Cafe.
- Stroll through Dubai Design District for art and creativity.
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Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Executive Queen Room F&B
2 persons
370 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive King Room F&B
2 persons
370 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room F&B
2 persons
370 sq. feet
2 Single beds
Shower
Bathtub
room details
Superior Queen Room F&B
2 persons
305 sq. feet
1 King-size bed
Shower
Bathtub
room details
Show all roomsLess
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Adults only
- Luggage storage
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Rooftop pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Pedicure
- Manicure
- Facial
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Excelsior Hotel Downtown offers a delightful array of dining options that cater to every palate, featuring international cuisines with diverse dietary accommodations. Whether enjoying a hearty breakfast or light refreshments, these venues provide a welcoming atmosphere for guests to unwind and indulge.
Bistro Restaurant
International
Ambiance
Modern and inviting, the Bistro Restaurant boasts a contemporary setting perfect for starting the day or enjoying a leisurely breakfast.
Key Offerings
This dining venue serves a wide range of options including Halal, Kosher, Vegan, Gluten-free, and Dairy-free meals, ensuring that every guest finds something that suits their dietary needs. The enticing morning offerings provide a great start to any day.
Reservation
Not needed.
Open daily from 06:30 to 10:30 for breakfast.
Le Café
Casual lounge with light refreshments
Ambiance
Relaxed and informal, Le Café invites guests to unwind with a cozy atmosphere, perfect for enjoying a casual snack or a soothing beverage.
Key Offerings
This lounge offers a variety of light refreshments, making it an ideal spot for a quick bite or a leisurely afternoon tea with a warm cup.
Reservation
Not required.
Hours vary.
The Lindbergh's
Sports bar
Ambiance
Vibrant and energetic, The Lindbergh's welcomes sports enthusiasts with a casual atmosphere that encourages relaxation and camaraderie.
Key Offerings
Enjoy a selection of classic bar fare while catching live sports events, making it a great place to unwind after a busy day.
Reservation
Not needed.
Hours vary.
Location & Directions
Al Rigga Road Next To Rigga Metro Station,
Dubai,
United Arab Emirates,
29499,
Dubai
Map view
Al Rigga Road Next To Rigga Metro Station,
Dubai,
United Arab Emirates,
29499,
Dubai
City landmarks
Museum
Dubai Museum
1.7
mi
Mall
Deira City Center Shopping Mall
3300 ft
Landmark
Deira Clocktower
1.1
mi
Aquarium
Dubai Dolphinarium
2.0
mi
Landmark
Bur Dubai Abra Dock
1.4
mi
Landmark
Al Fahidi Historical Neighbourhood
1.6
mi
Mall
Al Ghurair Center
3500 ft
Landmark
National Bank of Dubai
3900 ft
Museum
Museum of Illusions
1.3
mi
Landmark
Dubai Creek
1.2
mi
Mall
Deira
3000 ft
Landmark
Bateaux Dubai
1.1
mi
Landmark
Swissotel Spa and Sports
3400 ft
Landmark
Por Saeed Al Sharqy Masjid
2100 ft
Landmark
Sheikh Mohammed Centre for Cultural Understanding
1.5
mi
Landmark
Port Saeed Mosque
2200 ft
Mall
Al Reef Mall مركز الريف
2300 ft
Gallery
XVA Gallery
1.6
mi
Landmark
Fish Roundabout
3700 ft
Landmark
maktum khalil
2400 ft
Landmark
Entrepreneur Business Village Deira Dubai
2500 ft
Landmark
Twin Towers Shopping Centre
1.2
mi
Mosque
Al Ghurair Mosque
2700 ft
Landmark
City Centre Deira
1.5
mi
Nearby
Khubaise Small Mosque
100 ft
Al Rigga St
Juice World
1100 ft
Al Rigga Mosque
1500 ft
Black Cave
1800 ft
Gargash Mosque
1900 ft
Restaurants
Al Safadi
500 ft
Al Rigga Al Rigga Rd Al Muraqqabat
Alsafadi Restaurant
600 ft
Alriqqa Street
Manhattan Restaurant
700 ft
Al Rigga Rd Deira
J5 Cafe
1300 ft
22c Street Al Muraqqabat
Automatic Restaurant & Grill
1400 ft
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Puranmal
1200 ft
32 37 St Al Muraqqabat
Kabab Erbil Iraqi
1100 ft
73 Al Rigga Rd Al Muraqqabat
Sham Sham
1000 ft
Al Rigga Al Rigga Rd 71 Al Muraqqabat
Al Shami Restaurant
1500 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Rocky's Cafe
1200 ft
Al Muraqqabat Rd
The Palms Restaurant
1700 ft
Al Muraqqabat Rd
Explore Dubai
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at AED 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 65 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Russian, Arabic, Hindi, Panjabi / Punjabi, Serbian, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
8
Number of rooms:
137
Former name
Holiday Inn Downtown
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Prime location
Clean rooms
Helpful staff
Metro proximity
Warm welcome
Cons
Old building
Guest reviewsbased on 901 reviews
Emily from Canada
Single
Executive Twin Room F&B
3 nights in November 2025
|
Reviewed:November 30, 2025
8.5/10
excellent service and clean rooms
airport proximityreally good serviceclean roommaintained facilities
the location of this hotel is close to the airport. the staff provide very good service, and i was able to arrange a late checkout for 3 pm. i especially thank seyed at reception for his assistance. my room was very clean, and all the facilities were maintained well.
Service
9/10
the staff were helpful and polite. they were always ready to assist with requests, and the service delivery was efficient. i note the prompt assistance with my late checkout request.
Location
8/10
the hotel location offers easy access to the airport. it makes travel simple, especially for short stays. i found it convenient for reaching my meetings in the area.
Facilities
8/10
i noticed the facilities were well maintained, though some looked a bit older. the gym included treadmills and stationary bikes. the pool area offer several loungers.
Rooms
9/10
my room featured twin beds and individual climate control. the housekeeping maintained a high standard of cleanliness . the room also had a mini-fridge stocked with refreshments.
0 Helpful
|
Arthur from United Kingdom
Single
superior king room f&b
3 nights in November 2025
|
Reviewed:November 27, 2025
7/10
clean roomhelpful stafffaulty key cardsunsettling sheet
my room was clean. the amenities on the first floor were very convenient. i particularly loved how close the place was to the metro station. the helpful staff made everything smoother.
The key cards needed resetting every day! that was a bit of a hassle, it seemed like they never worked properly. i also noticed a laminated sheet detailing repair costs. It made me a little uneasy.
0 Helpful
Janet from Canada
Business traveller
superior king room f&b
3 nights in August 2025
|
Reviewed:October 02, 2025
8.5/10
charming Stay
team attentivenessalways availablepremium experience
i was pleased with the attentiveness from several team members. asha joshi always made sure everything was just right. umair was also friendly, he was always ready to help when needed. tamer's leadership created a premium experience.
Rooms
9/10
the room felt spacious and beautiful. i found the room provided many comforts. the receptionist was friendly, she was always kind.
Facilities
8/10
the hotel location is convenient. i enjoyed the hotel was close to the metro station. many restaurants are in the area, there are also many shops near the hotel.
0 Helpful
|
John from United Kingdom
Family with children
Superior Queen Room F&B
3 nights in June 2025
|
Reviewed:June 24, 2025
8.5/10
Clean and Convenient Stay
useful refrigeratorcomfortable bedmetro accessnearby restaurants
the room had everything i needed. there was a water boiler, a refrigerator, and a hairdryer (really practical for getting ready). the bed was quite comfortable. the metro was very close to the hotel and easy to access. shops and restaurants were also nearby.
i found that the breakfast options were somewhat limited, with not much variety from day to day.
Facilities
8/10
The hotel had a rooftop pool. i saw adequate hygiene supplies. the premises include diverse food and beverage options. the gym features essential cardio equipment. I counted three treadmills and two stationary bikes.
Service
9/10
the front desk staff provided quick and helpful assistance with check-in. i received a polite response to all my requests. the housekeeping kept the room very clean and tidy (they were very thorough).
0 Helpful
|
Questions of the users
About Excelsior Hotel Downtown
I have a family of four, including two adults and two children. What accommodation options do you recommend?
15 March 2024
Due to room occupancy policies, it's recommended to book two separate rooms to comfortably accommodate a family of four.
What is the latest time for a late check-out, and are there additional fees?
22 April 2024
Late check-out requests can be accommodated based on availability, and there may be additional charges applicable.
Can unmarried couples from different nationalities check in together?
05 May 2024
Yes, unmarried couples can check-in together, provided that all guests present valid identification upon arrival.
Are hourly bookings available for short stays?
12 June 2024
Hourly bookings can be made through the Byhours app, subject to availability.
Can I invite a guest to my room if it is booked for two people?
28 July 2024
Only two individuals are permitted in a room booked for two, and visitors are not allowed.
Is cash payment accepted during check-in?
18 August 2024
Yes, cash payments are accepted for reservations at the hotel.
Do the rooms come with an iron and kettle?
10 September 2024
Rooms are equipped with coffee amenities and a kettle. An iron and ironing board can be requested from the front desk.
What time is check-in and check-out?
22 October 2024
Check-in is at 3:00 PM, while check-out is at 12:00 noon.
Can I expect spa services and smoking rooms to be available?
30 November 2024
Yes, smoking rooms and spa services are available, although nightclubs may have restrictions based on current events.
Is there any cancellation policy I should be aware of?
20 December 2024
Cancellation fees apply based on the specific cancellation policy outlined in your reservation.Next best alternative
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