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From29US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
-
Next to Al Rigga Metro Station
Very good
7.9
7.5
/10
3.6
/5

Amenities

Excelsior Hotel Downtown provides ample conveniences, including a fully equipped business center and high-tech conference rooms. Guests can book events in luxurious banquet halls suited for large conferences and weddings. The hotel also offers free and secured parking facilities for easy access.

Rooms

The hotel boasts 282 guest rooms, with sizes ranging from 40 sqm to 160 sqm. These accommodations include tastefully designed twin, double, and family rooms, along with luxury suites that feature air conditioning and private Jacuzzis. Each room is equipped with amenities such as a mini-bar, color satellite TV, and in-room safes.

Location

Excelsior Hotel Downtown is conveniently located in the Deira district, within walking distance to Al Ghurair Mall. Famous landmarks like the Spice and Gold Souqs are just a short stroll away. The property is also near Dubai Creek, Downtown Dubai, Burj Khalifa, and Dubai Mall.

Dining

Guests can enjoy the Excelsior Breakfast Bonanza, showcasing an extravagant buffet with international cuisine and live cooking stations. Two on-site dining options provide a diverse range of dishes, catering to all tastes. The hotel's cafes serve exotic drinks and unique pastries, encouraging culinary exploration.

Business Facilities

The hotel's high-tech conference rooms cater to corporate events and include access to the executive lounge. Meeting halls of various sizes are available for conferences, receptions, and Dubai-style parties. Guests benefit from seamless coordination in event planning and execution.

Highlights

Location: Deira district, close to Al Ghurair Mall

Rooms: 282 guest rooms with private Jacuzzis

Amenities: Fully equipped business center and luxurious banquet halls

Dining: Excelsior Breakfast Bonanza

Must-do experiences

  • Savor authentic shawarma at Al Mallah, a local favorite.
  • Visit the serene Al Fahidi Historic District for culture and charm.
  • Explore the vibrant Gold Souk for unique jewelry and souvenirs.
  • Experience Emirati cuisine at Al Fanar Restaurant & Cafe.
  • Stroll through Dubai Design District for art and creativity.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Executive Queen Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
Executive King Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
Executive Twin Room F&B
2 persons
370 sq. feet 
2 Single beds
Shower
Bathtub
Superior Queen Room F&B
2 persons
305 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Excelsior Hotel Downtown offers a delightful array of dining options that cater to every palate, featuring international cuisines with diverse dietary accommodations. Whether enjoying a hearty breakfast or light refreshments, these venues provide a welcoming atmosphere for guests to unwind and indulge.
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo

Bistro Restaurant

International
Ambiance
Modern and inviting, the Bistro Restaurant boasts a contemporary setting perfect for starting the day or enjoying a leisurely breakfast.
Key Offerings
This dining venue serves a wide range of options including Halal, Kosher, Vegan, Gluten-free, and Dairy-free meals, ensuring that every guest finds something that suits their dietary needs. The enticing morning offerings provide a great start to any day.
Reservation
Not needed.
Open daily from 06:30 to 10:30 for breakfast.

Le Café

Casual lounge with light refreshments
Ambiance
Relaxed and informal, Le Café invites guests to unwind with a cozy atmosphere, perfect for enjoying a casual snack or a soothing beverage.
Key Offerings
This lounge offers a variety of light refreshments, making it an ideal spot for a quick bite or a leisurely afternoon tea with a warm cup.
Reservation
Not required.
Hours vary.

The Lindbergh's

Sports bar
Ambiance
Vibrant and energetic, The Lindbergh's welcomes sports enthusiasts with a casual atmosphere that encourages relaxation and camaraderie.
Key Offerings
Enjoy a selection of classic bar fare while catching live sports events, making it a great place to unwind after a busy day.
Reservation
Not needed.
Hours vary.

Location & Directions

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
Map view
Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
Nearby
Khubaise Small Mosque
100 ft
Al Rigga St
Juice World
1100 ft
Al Rigga Mosque
1500 ft
Black Cave
1800 ft
Gargash Mosque
1900 ft
Restaurants
Al Safadi
500 ft
Al Rigga Al Rigga Rd Al Muraqqabat
Alsafadi Restaurant
600 ft
Alriqqa Street
Manhattan Restaurant
700 ft
Al Rigga Rd Deira
J5 Cafe
1300 ft
22c Street Al Muraqqabat
Automatic Restaurant & Grill
1400 ft
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Puranmal
1200 ft
32 37 St Al Muraqqabat
Kabab Erbil Iraqi
1100 ft
73 Al Rigga Rd Al Muraqqabat
Sham Sham
1000 ft
Al Rigga Al Rigga Rd 71 Al Muraqqabat
Al Shami Restaurant
1500 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Rocky's Cafe
1200 ft
Al Muraqqabat Rd
The Palms Restaurant
1700 ft
Al Muraqqabat Rd
Explore Dubai
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Dubai Museum
30 minutes walking
Showcasing Dubai's history, this museum features artifacts and exhibits about the emirate's cultural heritage.
Deira City Center Shopping Mall
12 minutes walking
A shopping haven with over 370 stores, dining options, and entertainment facilities, ideal for family outings.
Dubai Dolphinarium
7 minutes driving
Home to dolphin and seal shows, offering unique interactions and educational experiences for visitors of all ages.
Al Seef
35 minutes walking
A picturesque waterfront destination that combines heritage and modernity, perfect for a leisurely stroll or shopping.
Ski Dubai
20 minutes driving
Offering indoor skiing and snowboarding, this attraction is ideal for thrill-seekers looking for a unique experience in the desert.
Al Safadi
2 minutes walking
Renowned for its Lebanese cuisine, offering delicious mezze and grilled specialties in a vibrant setting. Reservations recommended.
J5 Cafe
5 minutes walking
A casual dining spot with an extensive menu featuring international dishes and inviting decor, perfect for a relaxed meal.
Bateaux Dubai
20 minutes walking
A unique floating restaurant offering dinner cruises with live music, featuring stunning views of Dubai's skyline.
Museum of Illusions
25 minutes walking
An interactive experience filled with mind-bending exhibits, great for families and anyone curious about optical illusions.
How to Navigate the City
City Centre
Dubai17 min  ·  4600 ft
Airports
Dubai Creek SPB (DCG)6 min  ·  2.1 mi
Dubai International Airport (DXB)9 min  ·  3.5 mi
Train
Union Square Station15 min  ·  4000 ft
Baniyas Square Station23 min  ·  1.2 mi
Underground
Al Rigga3 min  ·  700 ft
Bus
Bus stop3 min  ·  700 ft
Interested in Early Bird Booking Discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at AED 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 65 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Russian, Arabic, Hindi, Panjabi / Punjabi, Serbian, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
8
Number of rooms:
137
Former name
Holiday Inn Downtown

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review score
Based on 900 verified reviews
7.9/10
Very good
79%
Recommend
Breakfast
6.1/10
Cleanliness
7.8/10
Comfort
7.9/10
Facilities
7.6/10
Free Wi-Fi
8.7/10
Location
8.5/10
Paid Wi-Fi
7.4/10
Staff
8.5/10
Value for money
7.8/10
Pros
Prime location
Clean rooms
Helpful staff
Metro proximity
Warm welcome
Cons
Old building
Guest reviews
based on 550 reviews
3.5/5
based on 2436 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Excelsior Hotel Downtown
Is it possible to check-in early if I arrive in the morning?
12 February 2024
Early check-in is subject to availability and may incur an additional charge. It's advisable to confirm this upon arrival.
I have a family of four, including two adults and two children. What accommodation options do you recommend?
15 March 2024
Due to room occupancy policies, it's recommended to book two separate rooms to comfortably accommodate a family of four.
What is the latest time for a late check-out, and are there additional fees?
22 April 2024
Late check-out requests can be accommodated based on availability, and there may be additional charges applicable.
Can unmarried couples from different nationalities check in together?
05 May 2024
Yes, unmarried couples can check-in together, provided that all guests present valid identification upon arrival.
Are hourly bookings available for short stays?
12 June 2024
Hourly bookings can be made through the Byhours app, subject to availability.
Can I invite a guest to my room if it is booked for two people?
28 July 2024
Only two individuals are permitted in a room booked for two, and visitors are not allowed.
Is cash payment accepted during check-in?
18 August 2024
Yes, cash payments are accepted for reservations at the hotel.
Do the rooms come with an iron and kettle?
10 September 2024
Rooms are equipped with coffee amenities and a kettle. An iron and ironing board can be requested from the front desk.
What time is check-in and check-out?
22 October 2024
Check-in is at 3:00 PM, while check-out is at 12:00 noon.
Can I expect spa services and smoking rooms to be available?
30 November 2024
Yes, smoking rooms and spa services are available, although nightclubs may have restrictions based on current events.
Is there any cancellation policy I should be aware of?
20 December 2024
Cancellation fees apply based on the specific cancellation policy outlined in your reservation.

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