Good Hotel London | Airport Hotel in London | Free Shuttle

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Key details

Hotel Overview

Western Gateway, London, United Kingdom, E16 1FA

Close to the Emirates Air Line

Great

8.2

8.5

/10

4.0

Loved by Good Hotel London guests

Helpful staff
Clean rooms
Comfortable beds
Fantastic location
Delicious breakfast
Modern common areas

"The cable car and DLR was right outside the hotel."

sam from United Kingdom

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"The room was smart, well dressed and had all the amenities."

Scott from United Kingdom

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"Roof terrace has fantastic views."

Alison C from United Kingdom

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Rooms

Good Hotel London offers a variety of cleverly designed rooms, including the Good Rooms and Corner Waterfront Rooms, providing stunning views over the Royal Victoria Dock. Each room features a double or twin bed layout, fluffy pillows, and en-suite bathrooms with walk-in rain showers. Staying in this hotel also contributes to helping a disadvantaged child go to school for a week.

Dining

The sustainable restaurant at Good Hotel London serves vegetarian and vegan-friendly dishes throughout the day. Guests can enjoy communal dining at long tables that encourage conversation, or head to the Roof Terrace for signature cocktails and panoramic views of London's skyline. The Living Room bar offers locally brewed beers and an inviting atmosphere for socializing.

Meetings & Events

The hotel provides a range of meeting and event spaces, from cozy rooms to larger conference areas, all designed with bright and light decor. Private rooms like the Sky Blue Room and Blue Room offer waterside views, natural light, and flexible furniture arrangements. Additionally, events hosted at Good Hotel contribute directly to social impact initiatives.

Location

Nestled by the Western Gateway of the Royal Victoria Dock, Good Hotel London is close to the O2 Arena and ExCeL Exhibition Centre, making it accessible for both leisure and business travelers. The hotel is under five minutes' walk from the Royal Victoria station on the DLR light rail. City Airport is just a short taxi ride away, providing convenient access for international guests.

Social Impact

Good Hotel London combines hospitality with a mission to support education and training for those in need. For every night booked, the hotel contributes to helping a disadvantaged child go to school. This social impact approach enhances the value of each stay, making guests part of a broader movement toward positive change.

Highlights

Location: Close to the O2 Arena

Rooms: Good Rooms with walk-in showers

Dining: Sustainable restaurant offering vegetarian dishes

Meetings: Versatile spaces with natural light

Must-do experiences

Visit St. Paul's Cathedral for breathtaking architecture and views.
Try the traditional pie and mash atbonneville's on Tower Bridge.
Explore the hidden gems of Leadenhall Market for local eats.
Take a stroll through Borough Market for delicious street food.
Enjoy a Thames River cruise for stunning city views at sunset.

Location: Great

8.9/10Review score

Find the Hotel Location on the Map

Highlights from guests

BedroomSuper Comfy

I slept really well as the beds are extremely comfortable and the rooms are nice and quiet.

Jack from Australia

Review on

Room FeaturesRiverside Bliss

The water view room was refreshing with views of ducks and swans swimming. The bed was also massive.

Mei from China

Review on

DiningBreakfast Choices

The breakfast was great, buffet style and there was plenty of choice. It's a bit confusing over the price.

Abdul from Saudi Arabia

Review on

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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages

Double Room

2 persons

140 sq. feet

1 Double bed

Shower

Heating

room details

Double Room River View

2 persons

140 sq. feet

1 Double bed

River view

Shower

Heating

room details

Standard Twin Room

2 persons

140 sq. feet

2 Single beds

Shower

Heating

room details

Junior Suite River View

2 persons

325 sq. feet

1 King-size bed

River view

Shower

Heating

room details

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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Good Hotel London presents an inviting selection of onsite dining options, perfect for family dining or intimate gatherings. The Living Room and The Globe feature a modern European cuisine with a focus on vegetarian meals, offering unique atmospheres and memorable culinary experiences.

The Living Room

Modern European

Ambiance

Family-friendly and contemporary, The Living Room encourages social connection with its warm atmosphere.

Key Offerings

Delight in a vegetarian menu that transforms classic European dishes into wholesome, vibrant meals. Open for dinner, immerse in a space that is perfect for gatherings and special occasions.

Reservation

Recommended for larger parties or special events.

Thursday to Saturday from 14:00 to 21:00; Sunday from 12:30 to 19:30.

The Globe

Casual dining with a focus on drinks

Ambiance

An intimate setting perfect for private dining experiences or casual receptions, enhanced by views of the iconic O2 arena.

Key Offerings

Ideal for a relaxed atmosphere, The Globe welcomes guests to enjoy light bites alongside crafted cocktails amidst a cozy ambiance.

Reservation

Recommended for private events or larger groups.

Operating hours are not specified, so please inquire locally for details.

Location & Directions

Western Gateway, London, United Kingdom, E16 1FA

Map view

Western Gateway, London, United Kingdom, E16 1FA

City landmarks

Convention Centre

ExCeL London

2700 ft

Event hall

The O2

2.0 mi

Library

Charlton House

2.0 mi

Castle

Tower of London

4.1 mi

Museum

Cutty Sark

2.1 mi

Landmark

Quantum Cloud

3300 ft

Harbour

Trinity Buoy Wharf

2800 ft

Landmark

Old Royal Naval College

2.0 mi

Landmark

The Dockers Sculpture

4200 ft

Landmark

Emirates Air Line

2100 ft

Landmark

DC Exhibition

4100 ft

Landmark

STAR WARS Identities at The O2

4000 ft

Landmark

I Am the Greatest

3800 ft

Landmark

Dinosaurs Unleashed London O2

4200 ft

Harbour

Tower Bridge

4.1 mi

Gallery

Now Gallery

4400 ft

Landmark

Canning Town

1.2 mi

Museum

Museum of London Docklands

1.9 mi

Museum

National Maritime Museum

2.1 mi

Landmark

House Mill

1.8 mi

Park

Greenwich Peninsula Ecology Park

4500 ft

Landmark

Royal Arsenal

2.5 mi

Art object

Traffic Light Tree

1.3 mi

Landmark

Longplayer

2700 ft

Park

Thames Barrier Park

1.2 mi

Landmark

Up at The O2

2.0 mi

Landmark

Silvertown

1.5 mi

Landmark

The Millennium Dome Millennium Way

2.0 mi

Nearby

Museum

The Crystal

1100 ft

Bridge

Royal Victoria Dock and Bridge

1600 ft

Restaurants

Al Masar

200 ft

8 Western Gateway

Docklands Bar & Grill

800 ft

Royal Victoria Dock Western Gateway

Cafe Bonane

600 ft

Seagull Ln

Marina

500 ft

Unit 4A

Eeshi's Kitchen

600 ft

Western Gateway Unit G2

The Upper Deck Restaurant & Bar at the Novotel London ExCeL

800 ft

7 Western Gateway Royal Victoria Dock

Prime Burger ExCel London

2300 ft

ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks

The Bridge Restaurant Diner & Bar

1400 ft

1 Western Gateway ExCeL Centre Royal Victoria Dock

Bagel factory

1400 ft

1 Western Gateway ExCel Centre

Explore London

Explore the Area

ExCeL London

10 minutes' walk

ExCeL London hosts various exhibitions and events year-round, making it a hub for culture and business.

The O2

6 minutes' drive

The O2 is a key entertainment venue featuring concerts, cinema, and dining options, perfect for a vibrant night out.

Trinity Buoy Wharf

10 minutes' walk

Trinity Buoy Wharf is a creative space offering art installations, the historic lighthouse, and scenic riverside views.

Royal Victoria Dock

6 minutes' walk

The Royal Victoria Dock features stunning waterfront views and walking paths, ideal for relaxation and outdoor activities.

Emirates Air Line

8 minutes' walk

The Emirates Air Line offers breathtaking views across the Thames, a thrilling ride for visitors and great for photography.

Bow Creek Ecology Park

20 minutes' walking

Bow Creek Ecology Park features walking paths and nature trails, providing a peaceful setting for relaxation and wildlife spotting.

Al Masar

1 minute' walk

Al Masar offers Middle Eastern cuisine in a cozy atmosphere, known for its fresh ingredients and flavorful dishes.

Docklands Bar & Grill

3 minutes' walk

Docklands Bar & Grill features a relaxed vibe and modern British dishes, perfect for casual dining with friends.

The O2 Arena

6 minutes' drive

The O2 Arena hosts live performances and events, making it a great spot for music lovers and a vibrant nightlife.

Trinity Buoy Wharf

10 minutes' walk

Trinity Buoy Wharf often features cultural events and live music, perfect for creative nights out by the riverside.

How to Navigate the City

City Centre

London16 min · 6.3 mi

Airports

London City (LCY)6 min · 2.2 mi

London Heathrow (LHR)58 min · 23.7 mi

Train

Charlton Train Station30 min · 1.6 mi

Charlton Railway Station30 min · 1.6 mi

Underground

Canning Town14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP18.50 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Portuguese

Number of rooms:

148

Real Guest Reviews & Ratings

What Previous Guests Had to Say

Review summary

Based on recent reviews

Good Hotel London offers a unique experience, with many guests enjoying the relaxing waterside views, especially from the lounge/restaurant area overlooking the O2 Arena. Its location is convenient for accessing the O2 via the Skyline Cable Car, and the DLR provides easy access to Central London. While the hotel is modern and stylish, some guests have found the rooms to be quite small and lacking a TV. The hotel's proximity to Canary Wharf and the City makes it a great option for many visitors.

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Review score

Based on 1664 verified reviews

8.3/10

Great

82%

Recommend

Staff

9.2/10

Location

8.9/10

Value for money

8.1/10

Facilities

8.2/10

Pros

Friendly staff

Roof terrace

River view

Chill out area

Good breakfast

Cons

Small bathroom

Thin walls

Lack of amenities

Emily from United Kingdom

Single

double room river view

4 nights in November 2025

Reviewed:February 06, 2026

9/10

friendly staffpleasing river viewconvenient location

The staff was friendly, always ready to assist with a smile. my room had a pleasing river view. Sunlight streamed through the windows. the location was convenient for getting around, especially with the dlr nearby.

The room was on the smaller side. Space was limited

0 Helpful

Sidney from Australia

Couple

Double Room River View

3 nights in November 2025

Reviewed:February 01, 2026

8.8/10

Floating Paradise!

room upgradecomfy roombreakfast options

The staff upgraded our room, so lovely. The room was super comfy. I slept really well! Breakfast had many options.

The windows cannot be opened. That was a slight disappointment.

Location

9/10

The hotel sits near the Royal Victoria Dock area, a scenic spot, and close to the DLR station. This made getting around quite easy. It's a great jump-off point for seeing other sights.

Dining

8/10

I enjoyed the buffet breakfast. The variety was great. It included many tasty items, perfect for fueling up before a busy day, we loved it.

Service

10/10

The staff was helpful, friendly, and cute. They offered advice on transport and bookings. This. They were really good with their great care.

Rooms

9/10

My room included sweet extras like ear plugs, peppermint tea bags, and coffee making facilities. The bed was particularly comfortable. The little touches made a difference.

Facilities

8/10

This unique floating hotel offers a very special experience. It has a modern industrial chic decor. The water creates space to breathe. It's still close to transport, offering the best of both worlds.

0 Helpful

Molly from United Kingdom

Couple

Double Room River View

2 nights in November 2025

Reviewed:January 03, 2026

9.5/10

AMAZING stay near the o2!

lovely staffplenty optionsrelaxing view

the staff was lovely! the breakfast had plenty of options and the scrambled eggs were delicious. sitting and looking at the o2 stadium was quite relaxing. i also liked the idea that for every night i stayed, a child gets a week at school.

the room was a bit small.

Location

10/10

the location is great for the o2 arena. it is a minute walk from the cable cars to get across the river. the elizabeth line is also a 10-minute walk and provides easy access to the city.

Service

9/10

the staff was very friendly and informative! one of the staff members, yap, was particularly helpful and friendly. her politeness. the staff was courteous and i enjoyed chatting with them.

0 Helpful

riley from australia

Single

double room

3 nights in October 2025

Reviewed:December 31, 2025

6/10

basic stay with some issues

tiny bathroomshower mold

my room felt really small. the bathroom was particularly tiny. there was some mold in the shower, and the door didn't seem very private, i wasn't very comfortable.

0 Helpful

Questions of the users

About Good Hotel London

Can I store my luggage at the hotel before I check in if I arrive early?

1 November 2024

Yes, luggage can be stored free of charge before check-in at 3 PM.

What is the best way to reach the O2 Arena from the hotel?

5 December 2024

The quickest route is a 10-minute journey via the nearby cable car, which takes you directly to the O2 Arena.

Is there parking available near the hotel, and what are the fees?

15 January 2025

Parking is available at Crown Plaza Hotel, a short 1-minute walk away, charging £5.00 per hour for up to 4 hours and £20.00 for 24 hours, subject to availability.

What are the shower facilities like in the rooms?

20 February 2025

Rooms are fitted with ensuite bathrooms that feature walk-in rain showers, ensuring a refreshing experience.

Is it possible to check in earlier than the standard time?

3 March 2025

Early check-in can be arranged, subject to availability on the arrival date and may incur a fee of £15.

What is the Wi-Fi availability like at the hotel?

21 April 2025

Guests can enjoy free, high-speed Wi-Fi throughout the hotel, making it easy to stay connected.

Can I leave my luggage after checkout to pick it up later?

15 May 2025

Absolutely, luggage can be kept at the hotel free of charge even after checkout, allowing for a flexible schedule.

Are there charging facilities for my electronic devices in the rooms?

10 June 2025

Yes, all rooms are equipped with USB sockets along with standard English and European electrical sockets.

How far is the Eurostar station from the hotel, and how can I get there?

25 July 2025

The Eurostar station is approximately a 35-40 minute journey from the hotel via train. Downloading the CityMapper app may help you navigate efficiently.

Are there any dining options available within the hotel?

15 August 2025

The hotel features a sustainable restaurant serving delicious vegetarian and vegan-friendly dishes throughout the day, along with a social space in the Living Room.

Is there a designated area for pets at the hotel?

5 September 2025

Small pets are welcome on the Roof Terrace and in the Living Room, but they are not permitted in the bedrooms unless they are service animals.