Is room service available at the hotel?
12 March 2024
Room service is not offered at this hotel. 36 photos
Hampton By Hilton London Excel, London
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Key details
Hotel Overview
Dockside Road, London,
- Close to ExCeL London
Great
8.3
8.4
3.4
4.2
3-star hotel near London City Airport with convenient access to ExCeL
Location
Hampton By Hilton London Docklands is within walking distance of London City Airport, making travel simple and hassle-free. The hotel is also steps away from the ExCeL London arena, a key venue for events and exhibitions. Additionally, Royal Albert rail station provides direct connections to Central London, enhancing accessibility.
Rooms
The hotel offers a variety of rooms designed for comfort and practicality. Each room comes equipped with
Dining
A complimentary hot breakfast is served daily, featuring a variety of choices to start the day right. The hotel's
Business Facilities
The hotel provides meeting space suitable for group events of up to 35 people. Dedicated online tools streamline the process of booking and managing group travel. A well-equipped
Wellness and Fitness
A
Highlights
Location: walking distance from London City Airport
Rooms: connecting rooms available
Dining: free hot breakfast served daily
Business: book meeting space for up to 35 people
Must-do experiences
- Take a stroll along the Thames Path for stunning river views.
- Visit the historic Greenwich market for local crafts and tasty bites.
- Explore the Cutty Sark and learn about its maritime heritage.
- Try traditional fish and chips at The Fish Dock nearby.
- Discover the O2 Arena for live events and panoramic views.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
- Twin Room2 persons20 sq. feet2 Single bedsHeatingroom details
- Twin Room Mobility Access2 persons26 sq. feet2 Single bedsHeatingroom details
- Queen Room2 persons20 sq. feet1 King-size bedHeatingroom details
Show all rooms
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
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Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
General
- No smoking on site
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Show more
Dining Onsite
At Hampton By Hilton London Docklands, guests can indulge in a delightful dining experience at Restaurant #1. This family-friendly venue shines a spotlight on American cuisine, offering a warm and modern setting perfect for gathering with loved ones or unwinding after a day of exploration.
Location
Dockside Road, London,
Explore London
Explore London Docklands
ExCeL London
15 minutes walking
A major exhibition and conference center hosting international events and trade shows. Great for networking.
The O2
30 minutes walking
Iconic arena hosting concerts, events, and a wide array of entertainment options. Check for upcoming shows.
Greenwich Park
45 minutes walking
Historic park offering breathtaking views of London, perfect for picnics and leisurely walks.
Emirates Air Line
25 minutes walking
A cable car experience across the River Thames providing stunning views, ideal for thrill-seekers.
New Beckton Park
20 minutes driving
A serene park with walking trails and greenery, perfect for relaxation and family outings.
The Connaught Tavern
10 minutes walking
A historic pub offering classic British fare in a cozy atmosphere. Reservations recommended for peak times.
Garden Community Cafe
16 minutes walking
Charming café known for its homemade dishes and warm ambiance, ideal for casual dining.
Up at The O2
30 minutes walking
An exhilarating climb on the O2's roof with stunning views. Great for families and groups.
Central Buffet At Custom House
15 minutes walking
Vibrant buffet restaurant featuring a variety of cuisines, perfect for families and large groups.
How to Navigate the City
Interested in Early Bird Booking Discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of floors:
6
Number of rooms:
209
Former name
hampton by hilton london docklands
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Show moreShow less
Pros
Clean room
Excellent breakfast
Friendly staff
Good location
Comfortable beds
Cons
Unclear signage
Confusing food flow
Guest reviewsbased on 2142 reviews
Stella from Italy
Single
Twin Room
3 nights in November 2025
|
Reviewed: December 25, 2025
6/10
broken hairdryer blocked shower
the room seemed clean at first glance, but a closer look revealed some issues. the hairdryer in the bathroom wasn't working, a real inconvenience. also, the shower drain was blocked, so the water pooled quickly. i expected better maintenance for the price i paid.
0 Helpful
Justin from United States
Family with children
queen family room
3 nights in August 2025
|
Reviewed: November 12, 2025
7/10
friendly staff good options plenty spaces firm bed bed base real shame
the room was nice. breakfast had plenty of choice. friendly staff and good options were available for breakfast. there was also plenty of spaces to park the car behind the hotel.
the bed was ridiculously firm. it moved on the bed base. my daughter and i have had about 5 hours of sleep total. i would never stay again because of this, it is a real shame.
0 Helpful
Georgia from United States
Single
Queen Room
3 nights in August 2025
|
Reviewed: September 24, 2025
7/10
good bathroom comfortable bed same bread breakfast variety
the bathrooms were very good i found the beds comfortable. the rooms could use a luggage rack though and please add dried nuts for sprinkling on cereal
the breakfast was always the same what makes it monotonous. always the same bread egg bacon i think there are possibilities
0 Helpful
Show more reviews
Questions of the users
About Hampton By Hilton London Excel
Does the hotel have a bar for guests?
25 April 2024
Yes, the bar is open 24 hours for in-house guests, serving a dinner menu and snacks all day. Can I enjoy a full English breakfast at this hotel?
7 May 2024
The hotel offers both continental and full English breakfast options, though availability may be limited due to current health guidelines. If I choose cash payment upon arrival, how does it work?
15 June 2024
Cash payment is accepted, but a £100 security deposit is required, which is fully refundable at checkout after room inspection. How can I reach the hotel from Royal Albert station?
9 July 2024
Royal Albert station is approximately a 2-minute walk from the hotel, making it very convenient for access. Are towels and toiletries included in my stay?
20 August 2024
Yes, both towels and toiletries are provided complimentary during your stay. What is the best way to get to the hotel from London City Airport?
3 September 2024
Take the DLR from City Airport to Canning Town, then transfer to the DLR to reach Royal Albert, which is a short walk from the hotel. How far is the hotel from the O2 Arena?
6 October 2024
The hotel is about a 20-minute trip on the DLR system with one change on the Jubilee line to reach the O2. Is there a storage option for luggage before check-in?
23 November 2024
Luggage can be stored in the storage room if arrival occurs before check-in time. What are the parking options available at the hotel?
11 December 2024
The hotel provides on-site parking for £15.00 per 24 hours, with no valet or electric vehicle charging available. Is the hotel pet-friendly?
5 January 2025
Pets are not allowed in the hotel, but service support animals are welcomed.Next best alternative
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