Hampton By Hilton London City Fast Food photoHampton By Hilton London City Exterior photoHampton By Hilton London City Exterior photo
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From189US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

12-20 Osborn Street, London, United Kingdom, E1 6TE
-
Close to the Tower of London
Great
8.6
9.2
/10
4.9
4.7
/5

Location

City Hotel London stands a minute from Aldgate East Underground Station, providing swift access to major attractions like the Tower of London and St Paul's Cathedral. The hotel is also closely situated to Liverpool Street, making it convenient for travel to Stansted Airport. Guests can explore nearby markets such as Petticoat Lane and Brick Lane, known for their diverse ethnic eateries.

Rooms

The hotel offers 110 guest rooms, including single, twin, double, triple, and family room configurations capable of accommodating up to five guests. All rooms come with ensuite facilities, air conditioning, flat-screen televisions, and in-room safes. Each room includes tea and coffee-making facilities to enhance guest convenience.

Dining

On-site dining is available at The Lane Bar and Restaurant, serving European and Continental cuisine. The restaurant offers a full English breakfast at a competitive price, catering to various tastes. Guests can enjoy a relaxed atmosphere with a menu designed for both casual meals and special occasions.

Business

City Hotel London provides flexible meeting and banqueting facilities, capable of hosting events from small gatherings to large meetings of up to 400 guests. Equipped with the latest AV technology, the rooms can be adapted for various configurations including boardroom and theatre styles. Dedicated meeting organizers are available to assist with planning and execution.

Parking

This hotel offers a 24-hour secure car park, available for guests traveling by car. The parking facility provides direct access to the hotel, ensuring convenience for those arriving via personal transportation. The hotel is located outside the London congestion zone, reducing travel stress.

Highlights

Location: Steps from Aldgate East Underground Station

Rooms: 110 guest rooms with ensuite facilities

Dining: The Lane Bar and Restaurant onsite

Business: Conference facilities for up to 400 people

Parking: 24-hour secure car park available

Must-do experiences

  • Visit Leadenhall Market for stunning architecture and gourmet food.
  • Try the iconic Fish and Chips at Poppies in Spitalfields Market.
  • Explore the hidden gem of Daunt Books for a literary adventure.
  • Take a stroll along the historic South Bank for picturesque views.
  • Discover street art in Shoreditch on a guided walking tour.
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Pick the Room That Suits Your Travel Needs

Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Queen Room Sofa Bed
2 persons
220 sq. feet 
1 King-size bed
Air conditioning
Queen Room
2 persons
195 sq. feet 
1 King-size bed
Air conditioning
King Room
2 persons
220 sq. feet 
1 King-size bed
Air conditioning
Queen Family Room
2 persons
220 sq. feet 
2 Single beds
Air conditioning
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Facilities

Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Snack bar

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location & Directions

12-20 Osborn Street, London, United Kingdom, E1 6TE
Map view
12-20 Osborn Street, London, United Kingdom, E1 6TE
Nearby
Gallery
Whitechapel Gallery
1600 ft
Restaurants
The Buxton
300 ft
42 Osborn Street
Grounded
1600 ft
9 Whitechapel Road
Sushinoen
1600 ft
2 White Church Lane
Big Moe's Diner
1300 ft
95-96 Whitechapel High Street
Bengal Cuisine
400 ft
12 Brick Lane
Yuu Kitchen
1200 ft
29 Commercial Street
The Monsoon
1700 ft
78 Brick Lane
Tayyabs
3300 ft
83 Fieldgate Street Whitechapel
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Whitechapel Gallery
Whitechapel Gallery
6 minutes' walk
Contemporary art venue featuring exhibitions and events, offering free admission and a vibrant cultural atmosphere.
Tower of London
Tower of London
18-minute walk
Historic castle and UNESCO World Heritage Site known for its rich history, the Crown Jewels, and interactive tours.
Sky Garden
Sky Garden
18-minute walk
Free public gardens with panoramic views of London, complemented by dining options and a relaxing atmosphere.
Tower Bridge
Tower Bridge
25-minute walk
Iconic drawbridge featuring exhibitions and stunning views from the glass-floored walkways; a must-visit landmark.
Brick Lane Market
8 minutes' walk
Lively street market with diverse food stalls, vintage shops, and local crafts, ideal for weekend wanderers.
Yoga Classes at Indaba
8 minutes' walk
Relaxing yoga studio offering various classes for all levels, perfect for unwinding after a busy day.
Thames River Cruise
25-minute walk
Scenic boat tour on the Thames, providing breathtaking views of landmarks. Reservations recommended for peak times.
Bengal Cuisine
Bengal Cuisine
2 minutes' walk
Casual eatery serving authentic Indian dishes with vegetarian and gluten-free options, known for its flavorful curries.
Big Moe's Diner
Big Moe's Diner
5 minutes' walk
American-style diner with a vibrant atmosphere, serving burgers, milkshakes, and comfort food. Family-friendly vibe.
Sushinoen
Sushinoen
6 minutes' walk
Japanese restaurant known for its fresh sushi and traditional ambiance, ideal for sushi lovers.
Old Spitalfields Market
Old Spitalfields Market
11 minutes' walk
Historic market featuring unique shops, street food, and live events, providing an energetic atmosphere for all ages.
The White Horse
7 minutes' walk
Quaint pub offering a relaxed atmosphere for drinks and live music, with a focus on local craft beers.
How to Navigate the City
City Centre
London7 min  ·  2.6 mi
Airports
London City (LCY)16 min  ·  6.6 mi
London Heathrow (LHR)48 min  ·  19.8 mi
Train
London Liverpool Street11 min  ·  3000 ft
Underground
Aldgate East tube4 min  ·  1000 ft
Bus
Bus stop6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
A buffet breakfast is served and charges are applicable. 
Pets
Pets are not allowed.
Languages
English, Italian, Hungarian, Romanian, Polish, Russian, Hindi, Estonian, Kannada, Malayalam, Tamil, Thai
Year renovated:
2010
Number of floors:
7
Number of rooms:
278
Former name
City Hotel

Real Guest Reviews & Ratings

What Previous Guests Had to Say
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's modern and clean rooms, with some noting comfortable beds and nice views of the skyscrapers. The complimentary breakfast is a highlight for many, especially the full British breakfast options. Its prime location near Aldgate East tube station makes exploring easy, with Brick Lane, SkyGarden, and Spitalfields Market all within easy reach; still, some guests have found the breakfast options lean towards the greasy side.
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Review score
Based on 3837 verified reviews
9.0/10
Perfect
94%
Recommend
Staff
9.1/10
Cleanliness
9.0/10
Breakfast
7.9/10
Paid Wi-Fi
8.2/10
Pros
Central location
Friendly staff
Good breakfast
Clean rooms
Cons
Crowded area
Guest reviews
based on 3837 reviews
9.0/10
based on 5704 reviews
8.6/10
John from United Kingdom
Single
king room
3 nights in November 2025
|
Reviewed:January 02, 2026
9/10
spacious roomsgood breakfastclean hotel
the subway its really near and the rooms are spacious. Breakfast had a very good service. Housekeeping made a really good job to keep it clean.
the street were not very quiet.
0 Helpful
Amelia from United Kingdom
king room
4 nights in November 2025
|
Reviewed:December 29, 2025
9/10
large tvuseful fridgewide selection
the room included a large tv and a fridge i found this quite useful. it was simple to get to the tube station from the hotel. breakfast had a wide selection of food.
the street outside the hotel was noisy.
0 Helpful
victor from germany
Single
standard double room
3 nights in November 2025
|
Reviewed:December 23, 2025
6/10
powdered eggsincomplete housekeeping
I was really frustrated with the breakfast. the scrambled eggs tasted like powder, not fresh eggs. it was a terrible start to the day. also, the lack of proper housekeeping was annoying. They only made the beds and changed towels, but the bathroom counter was never cleaned, and the carpets weren't vacuumed. it felt half-done!
0 Helpful
Sebastian from Germany
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:December 23, 2025
9.5/10

amazing stay!

convenient locationqueen roomyummy wafflesfrosted window
I had such a cheerful time at this hotel. the location is very convenient, close to the tube station, made getting around super easy. i even got a free upgrade to a lovely double queen room. It was such a nice surprise! breakfast was delicious, especially the yummy waffles.
My room did have a frosted window! it definitely restricted the daylight. Next time, i'll ask for a room with a clearer view.
Rooms
9/10
The room featured a diger tv, which i very much enjoyed during my down time. The space offered ample storage with plenty of shelves. The large walk-in shower was a highlight, complete with hylleplass for toiletries.
Service
10/10
The staff members were genuinely attentive, answering all questions and solving all requests promptly. Every interaction was very cheerful and helpful. They were quick to address any concerns and were great too ensure i had a great experience!
0 Helpful
|
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Questions of the users
About Hampton By Hilton London City
What type of electrical outlets are found in the hotel rooms?
15 November 2024
The hotel is equipped with standard UK plugs. For your convenience, the Front Desk Team can provide adaptors upon your arrival.
Is there a facility to hold my luggage if I arrive before the check-in time?
22 December 2024
Yes, luggage storage is available for guests arriving prior to check-in.
Can I request an extra mattress for a third person in a double room?
30 January 2025
Unfortunately, double rooms only allow for a maximum of two guests due to health and safety regulations.
Are connecting rooms available for families traveling together?
5 February 2025
Connecting rooms can be provided, but are subject to availability.
Is there an outdoor balcony or terrace for smoking?
21 February 2025
While there is no terrace, a designated smoking area is available in front of the hotel.
Is early check-in an option if I arrive in the morning?
10 March 2025
Early check-in is subject to availability. If the room isn't ready, luggage can be securely stored until check-in time.
What time are check-in and check-out procedures?
15 April 2025
Check-in time begins at 3 PM and check-out is by 11 AM.
Which attractions and transport links are close by?
25 April 2025
For more information about nearby restaurants, attractions, and public transport options, it's best to reach out to the Front Desk team directly.
Can I have a baby cot in a Queen room if it's occupied by three people?
10 May 2025
The Queen room with a sofa bed accommodates up to 3 guests, but unfortunately, an extra baby cot cannot be added.
What is the best way to get to the hotel from Stansted Airport?
18 May 2025
The most convenient route is via train to Liverpool Street Station, which then connects to public transport options to the hotel.
How far is the hotel from Heathrow Airport?
30 May 2025
Travel time is approximately 1 hour by taxi, or around 35 minutes using the Elizabeth Line to Whitechapel Station.
Is there a children's menu available for little ones?
15 June 2025
Yes, a children's menu is available at the hotel.
Are wardrobes and hanging space provided in the rooms?
20 June 2025
Yes, each room includes a wardrobe equipped with hanging space and hangers.
Will I find heating in the hotel rooms?
5 July 2025
All rooms are equipped with air conditioning that also allows for heating, ensuring comfort during colder nights.
Is there an option for a late check-in if arriving after 9 PM?
15 July 2025
Late check-in is possible, subject to availability. A secure luggage room is available for items until check-in can occur.
What are the parking options available near the hotel?
25 August 2025
The hotel does not offer on-site parking. The nearest parking facility is NCP Car Park located at White Chapel High Street.
How much does it cost to park near the hotel?
10 September 2025
Parking fees are approximately £30 for a 24-hour period at the nearest facility.
Do blue badge holders have to pay for parking?
15 September 2025
Yes, blue badge holders are also subject to full parking charges of £30 for 24 hours.
Are there any conjoining rooms for larger groups?
30 September 2025
While conjoining rooms can accommodate up to 4 guests, availability is not guaranteed and should be confirmed during booking.

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