"Rooftop terrace was great with the option of reserving beds which was great as we only used the terrace mid afternoon onwards but had a space."
tobybrett from United Kingdom
read full review
"Spa area was great after a day's cycling."
Tony L from France
read full review
"The breakfast is amazing."
Kate
read full review
4-star urban retreat in Palma de Mallorca
Location
Protur Naisa Palma Hotel is strategically located in the center of Palma de Mallorca, providing quick access to local attractions and amenities. Just minutes away are historical landmarks, shopping districts, and the beautiful Mediterranean coastline. This central setting makes it an excellent base for both business and leisure travelers.
Rooms
The hotel offers rooms with ample space and luxury amenities, including the deluxe suite featuring a king-size bedroom and a 32 m2 terrace with a whirlpool. Double rooms include options with terraces equipped with wooden flooring for enhanced outdoor relaxation. Communicating rooms are available, accommodating families or groups of up to four people.
Dining
The hotel's restaurant presents a varied buffet breakfast and a gourmet lunchtime menu, catering to diverse tastes. Meals are crafted with care, featuring gluten-free options and clear allergen labeling. Guests can unwind at the Café Bar, available from 7 am to 10:30 pm, serving coffee and a budget-friendly lunch menu.
Wellness
Protur Naisa Palma Hotel hosts a Beauty & Relax space, focusing on personal wellness with a range of massages and beauty treatments. The spa includes a large saltwater heated pool along with thermal amenities like a Turkish bath and sauna. This comprehensive wellness offering facilitates relaxation and rejuvenation without necessitating a departure from the hotel.
Business
The hotel accommodates business meetings with personalized attention to detail and versatile event spaces. It serves as a key meeting point with high-quality facilities tailored to corporate gatherings. After-work events can be celebrated at the rooftop pool area, enhancing the experience of professional gatherings.
Highlights
Location: strategic location in the center of Palma
Rooms: deluxe suite with 32 m2 terrace and whirlpool
Dining: varied buffet breakfast and gluten-free options
Wellness: Beauty & Relax space focused on personal wellness
Business: versatile event spaces for corporate gatherings
Must-do experiences
Stroll through the historic Bellver Castle for stunning views.
Savor local ensaimadas at a bakery in Santa Catalina market.
Discover the art at Es Baluard Museum, featuring contemporary works.
Visit the vibrant Mercat de l'Olivar for fresh local produce.
Enjoy a sunset dinner at a seaside chiringuito on Playa de Palma.
Pick the Room That Suits Your Travel Needs
Rooms for singles, families, or groups—many with breakfast, free cancellation, and exclusive airport packages
Double or Twin Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Single Room
2 persons
22 sq. feet
1 Single bed
Air conditioning
Heating
room details
View Room Rates & Availability by Date
Check rooms and compare prices for your travel dates today
August 2026 - August 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
August 2026
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
Choose dates to see prices
Check-in/ Check-out
Facilities
Comfortable Rooms and Convenient Services to Enhance Your Layover
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Public Bath
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
The Protur Naisa Palma Hotel offers an inviting culinary retreat in the heart of Palma, focusing on wholesome, nourishing meals. Guests can indulge in diverse breakfast and lunch options at Cafetería Naisa, featuring vegetarian, vegan, gluten-free, and dairy-free selections that cater to all preferences.
Cafetería Naisa
Casual dining with a focus on vegetarian and vegan options
Ambiance
A welcoming space perfect for both relaxed mornings and leisurely lunches, designed to bring comfort to diners as they enjoy their meals.
Key Offerings
A variety of breakfast delights and lunch highlights that accommodate various dietary needs, focusing on healthy meal options to energize your day.
Reservation
Not needed.
Breakfast and lunch; hours vary.
Location
Simon Ballester, 6, Palma de Mallorca, 07011,
Explore Palma de Mallorca
Explore Palma de Mallorca
Top Attractions
Activities
Dining
Entertainment
Catedral de Mallorca
15 minutes' walk
Gothic architecture, stunning sea views, and famed for its impressive rose window. A must-see for historical and cultural insights.
Sa Llotja
11 minutes' walk
This historic building features stunning late Gothic architecture and serves as a cultural hub with art exhibitions.
Royal Palace of La Almudaina
13 minutes' walk
A historic royal palace with beautiful gardens, offering guided tours. Rich in history and scenic views of the bay.
Es Baluard Museu d'Art Modern i Contemporani de Palma
8 minutes' walk
Modern and contemporary art museum located in a historic fortress. Regular exhibitions and a café with a terrace overlooking the city.
Cycling in Palma
5 minutes' walk
Biking along scenic paths. Rentals available nearby; great way to experience Palma's coastline and vibrant areas.
Relaxing at Sa Feixina Park
7 minutes' walk
A peaceful park perfect for picnics or unwinding. Features shady trees and palm trees for serenity amidst the city bustle.
Watersports at Ca'n Pere Antoni Beach
25 minutes' walk
Beach activities like paddleboarding and kayaking. Rentals available with varied watersport options for thrill-seekers.
Sakana Sushi Palma
1 minute' walk
Authentic sushi experience. Known for fresh ingredients and a chic, modern atmosphere. Reservations are recommended.
Rodeo Grill
2 minutes' walk
Steakhouse renowned for its grill specialties. Casual family-friendly atmosphere with hearty portions.
Restaurant Made in China
3 minutes' walk
Casual dining with an extensive menu of Chinese cuisine. Vegetarian-friendly options available; great for casual dining.
La Rambla
11 minutes' walk
Vibrant promenade filled with shops, cafés, and street performers. Great for people-watching and enjoying local vibes.
Son Moix Stadium
25 minutes' walk
Home to local sporting events; thrilling atmosphere for football fans. Ensure to check event schedules in advance.
How to Navigate the City
City Centre
Palma de Mallorca 11 min · 3000 ft
Airports
Palma de Mallorca (PMI) 17 min · 6.9 mi
Train
Palma Intermodal Station 15 min · 4000 ft
Interested in Early Bird Booking Discounts?
Unlock Special Airport Rates Instantly
Check Rates
Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 14 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Catalan
Number of floors:
6
Number of rooms:
27
Real Guest Reviews & Ratings
What Previous Guests Had to Say
Review summary
Based on recent reviews
Powered by AI
Protur Naisa Palma Hotel is favored for its modern and clean aesthetic, providing a comfortable base for exploring the city with its central location. The rooftop pool is a highlight for many, while others appreciate the varied and plentiful breakfast. Some guests have mentioned that the gym is quite small, but overall, the hotel offers a convenient and stylish stay, with easy access to the center and nearby attractions.
Show moreShow less
Review score
Based on 1673 verified reviews
9.1 /10
Perfect
96 %
Recommend
Cleanliness
9.4/10
Comfort
9.4/10
Paid Wi-Fi
7.3/10
Value for money
8.7/10
Pros
Quiet street
Excellent facilities
Comfy beds
Friendly staff
Great location
Cons
Small rooms
Warm rooms
Limited sunbeds
Guest reviews
based on 1673 reviews
9.1/10
based on 4279 reviews
9.1/10
Brian from United Kingdom
Single
Double Room
3 nights in August 2025
|
Reviewed: November 04, 2025
6/10
tiny gym no room service
I was frustrated with a couple of things . The gym was tiny. There was no room service available. This was a real letdown, especially since I expected more from a hotel like this. I tried to get a drink with ice late one night, but the front desk refused even though the bar was closed. It seemed unnecessarily inflexible.
0 Helpful
Jim from United Kingdom
Couple
double room
4 nights in August 2025
|
Reviewed: August 23, 2025
9.5/10
excellent stay in modern hotel
many seating areas great breakfast professional staff clean area
The hotel was modern with many seating areas. I found the breakfast to be great and the location central. The staff were very friendly and professional at reception. The rooftop pool area was a bonus and very clean.
the gym was quite small that's all
Rooms
9/10
The rooms include modern technology and are spacious. They were super clean, which i found appealing. I also noted that the rooms were well kept .
Location
9/10
The hotel location is near public transportation options. Many attractions are nearby to visit. It also offers proximity to the city center for convenient access.
Facilities
10/10
The rooftop bar offers reasonable drink prices. The pool area is gorgeous and the pool is heated. I observed that the breakfast was a buffet type with high-quality items.
Service
10/10
The staff were helpful in many ways. I appreciated that the staff helped recover a lost mobile phone. I found the staff especially friendly and they answered all our questions.
0 Helpful
|
Show more
Show more reviews
Questions of the users
About Protur Naisa Palma Hotel
Are there sunbeds available by the outdoor pool, and will it cost anything to use them?
15 November 2024
Sunbeds are provided for free by the outdoor pool. However, if you're interested in a more luxurious option, Balinese beds are available for a fee of 50 EUR, which includes a bottle of cava.
Can a 17-year-old stay at this hotel without adult supervision?
22 January 2025
Yes, a minor can stay without an adult as long as they have a signed authorization from their legal representative, along with a copy of the legal representative's passport.
Is it possible to arrange for a late check-out, as my flight does not depart until late in the evening?
18 March 2024
Late check-out options are available but depend on the day's availability. If a late check-out cannot be facilitated, guests are welcome to leave their luggage at the hotel while enjoying the facilities until departure.
If I book a stay for March, will my access to the spa and swimming pools be included in the booking?
10 January 2025
Yes, the spa, indoor pool, rooftop pool (heated), and sauna are included in the price of your stay.
Will the outdoor swimming pool be heated during my visit in April?
29 April 2024
The outdoor swimming pool is heated, ensuring a comfortable swimming experience in April.
Do the bathrooms in the rooms provide complete privacy?
24 May 2024
Each room is equipped with a private bathroom, ensuring privacy for all guests.
What options are available for breakfast, considering food allergies such as gluten and dairy intolerance?
02 February 2025
The restaurant offers various breakfast options, including gluten-free products. Ingredient lists are available for guests with allergies.
Are both the pool and spa facilities currently operational?
17 March 2024
Yes, both the pool and spa areas are open and available for guest use.
Can you provide details about accessibility features in the hotel rooms?
11 June 2025
The hotel has two accessible rooms equipped with flat wheel showers with seats and grab rails in the bathrooms.
Is there a parking facility available at the hotel, and what is the cost?
28 July 2024
On-site parking is available for a fee of 16 EUR per night.
Will all pools and spa facilities be available during my stay?
30 September 2025
All pools, including the outdoor pool and sauna, along with the gym, are open year-round for guest enjoyment.
For a booking of four people, does the rate cover two connecting rooms that share a door?
09 February 2025
Yes, when booking two connecting rooms for four guests, the arrangement includes two separate rooms connected by a door.
Can accommodations be made for late check-in due to a flight arrival at midnight?
12 April 2024
The front desk operates 24 hours a day, allowing for check-in at any hour, including late arrivals.
What public transportation should be used to reach the hotel from the airport?
31 October 2024
The A1 bus runs from the airport to the hotel, with the nearest bus stop named Paseo Mallorca / Policia Nacional.
Are pets allowed for guests staying at the hotel?
18 March 2025
Unfortunately, pets are not permitted at the hotel.
Do any of the rooms feature a balcony or terrace?
16 April 2025
Some room options, such as double rooms with terraces and deluxe suites, come with private terraces or balconies for guests to enjoy.
Is there an option for dinner service at the hotel?
14 March 2025
Currently, dinner service is not available at the hotel; only breakfast and lunch are offered.
Melia Alicante
Melia Palma Marina
Bah Barcelona Airport Hotel
Hotel Palma Bellver , Affiliated By Melia
Hotel Saratoga
Salles Ciutat Del Prat Barcelona Airport
Innside By Melia Palma Bosque
Es Princep - The Leading Hotels Of The World
El Plantio Golf Resort
Sant Francesc Hotel Singular
Hotel Almudaina
Premier Inn London Docklands Excel
Hotel Wongdhen House New Delhi
The Arche Dwor Uphagena Gdansk Gdansk Hotel
Holiday Inn Express Lynchburg Va